Technical Support Representatives

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  1. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,533 hours
    4.08
  2. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,510 hours
    4.80
  3. May Cupcupin

    May Cupcupin Agency Contractor

    CUSTOMER SERVICE|TECHNICAL SUPPORT|LEAD GEN|APPOINTMENT SETTING|SALES

    Philippines - Tests: 7

    I have worked for more than 8 years for major BPO companies in the Philippines and I have helped managed our family business for more than a decade. I also have worked for a travel agency for more than a year and helped increase customer retention and sales. These work experiences has helped hone my excellent sales and customer service skills to drive revenue and profits in every projects I engage in. Rest assured, I work efficiently with guaranteed returns.

    Associated with: Contact Ventures, Techie Zone, Client Expert Solutions, Solution's Hub, Premier Tech, Reaction Formation

    $8.89 /hr
    11,593 hours
    4.97
  4. Joanalyn N.

    Joanalyn N.

    experience in BPO industry, Customer Service, Technical Support

    Philippines - Tests: 6 - Portfolio: 1

    When it comes to work, success to me is simple, getting the task done before the deadline ends. Meet your goals ahead of time for you not to be in rushing things. Since I have a family now, all I want is just to work at home while looking out for my baby. I believe in a work life balance relationship. You have time to work, you have time for your family. One of my dream job is to work in international operations/client wherein I can acquire different knowledge and skills and in the end I can share it to my future clients. - Eight years of call centre experience - Handled US, UK and Aussie accounts - experienced in handling,difficult customers/advanced age customers - experienced in providing excellent customer service and technical support assistance. - Recognized Employee of the Month twice for the teamwork and hardwork for the company. - experienced in virtual administrative assistant. - a bit of experienced in web research and lead generation

    $3.33 /hr
    389 hours
    2.90
  5. Mykhaylo Dobrovolskyy

    Mykhaylo Dobrovolskyy

    Mykhaylo Dobrovolskyy

    Netherlands - Tests: 7

    10+ years of Linux/Network experience with different systems. Finished and delivered SMB solutions to big corporate companies lie BNP Paribas, ABN AMRO or RBS. My main areas of knowledge are: 1) Networking (Cisco/Juniper/F5/BlueCoat and Linux/FreeBSD based solutions like vyatta/pfsense etc) 2) Security - Cisco IPS/IDS, CheckPoint, Linux/FreeBSD based, Juniper etc 3) Linux administration - mail system, database (mysql/mysql cluster), server with high load average, load balancers for server farms (Cisco/F5 based and Linux based like keepalived or apache/nginx with reverse proxy) 4) VoIP - Cisco/OpenSource(Asterisk and different installations based on asterisks like freepbx/elastix etc) There is a very small piece of my knowledge, I'm always looking for opportunity to grow and I'm pretty sure that if you give me tasks - I'll find out best way howto get it done.

    $27.78 /hr
    4,776 hours
    5.00
  6. Thomas B.

    Thomas B.

    System Engineer (Linux, Mac OS X, Windows)

    Hungary - Tests: 3 - Portfolio: 1

    My name is Thomas Bereczky and I’m interested in being your System Engineer, I have over 7 years of experience in IT and systems implementation for small and medium- size organizations. I feel confident I would be a valuable contributor to your team and would be excited to show you what I can do. Over the past 7 years I have gained an extensive knowledge and experience in: • Operating Systems – Linux, Mac OSX, Microsoft Windows Servers. • Hosting Systems - Parallels Plesk, cPanel / WHM, Virtualmin / Webmin, Ajenti, zPanel, DirectAdmin • Webservers - Nginx with PHP-FPM, Apache HTTPD, Apache Tomcat, • Ruby, Node.JS, Django Applications • Server Side Caching - Memcached, Varnish, APC • Email Servers and Services – Postfix, Dovecot, Exim, Office 365, Google Apps, Mandrill, Rackspace Mailgun • Active Directory • Virtualization Platforms - VMWare ESXi, VMWare Workstation, SolusVM, Virtualbox, Parallels Virtuozzo, Proxmox VE • Amazon Web Services - EC2, RDS, ELB, S3, CloudFront, Route 53, Autoscaling, Workspaces, VPC • Monitoring Systems – New Relic, Nagios • Programming Languages and CMS Systems - Basic PHP Knowledge, HTML, CSS, Wordpress, Bash scripting, Currently I'm in the process of learning Ruby on Rails (2 Finished Project) • Project Management, Team Collaboration, Billing Tools - Atlassian Jira, Atlassian Confluence, OwnCloud, SugarCRM, WHMCS, Zurmo CRM • Version Control - GIT, SVN, Atlassian Stash (GIT), Atlassian Fisheye, Gitlab • Network Administration – Bind DNS Server, IPTables Firewall, CSF Firewall, UFW Firewall, Routers / Switches, iSCSI Storage Devices, NFS Storage Servers, VPN Servers, • VOIP PBX Servers such as 3CX Phone Systems • I'm very comfortable with working in command line. • I have experience in Project Management including supervising small / medium size development teams. • When I don’t know something, I can always look into it and learn it. Search engines are my best allies. If you need immediate assistance - don't hesitate to contact me. Talk soon! I look forward to hearing from you, Thomas Bereczky System Engineer

    Groups: Bluehost Developers and Designers

    $33.33 /hr
    580 hours
    4.97
  7. Julio Carvajal

    Julio Carvajal

    CCIE 42930,2xCCNP,Juniper Specialist

    Costa Rica - Tests: 2 - Portfolio: 4

    Senior Network and Security engineer with more than 10 certifications from different vendors including a CCIE. If you hire me you will be hiring an ex-former Cisco TAC Security Engineer that worked in more than 1000 different cases with different Cisco Equipment and Issues. I have experience leading big projects, creating documentation, designing , configuring and troubleshooting different networks. During my years of Freelancer I have taken tickets for multiple vendors (Juniper, Cisco, HP, CheckPoint, Fortigate, Palo-Alto, SonicWall) and I have even provided training worldwide for different companies. Here are the certifications I have: CompTIA Security+ Wireless OffSec Pentesting CCNA JNCIA CCNA Sec CCNP Security CCNP Routing&Switching JNCIS-SEC CCIE Routing&Switching 42930 Languages: Spanish, English Thanks for checking my profile and I hope you have a great day, Regards, Julio Carvajal

    $77.78 /hr
    162 hours
    4.91
  8. Pop Dragos

    Pop Dragos

    Expert Web Developer

    Germany

    I'm a eager young developer with over 3 years experience in commercial programming and over 8 years of experience in programming in general. My strong points are my dedication to quality and my strong algorithmics background which drives me to try and find the most efficient solution. I have worked on all kinds of projects ranging from small business websites to huge online platforms. I always strive to provide the highest quality i can and always try to learn from each project. Also, people say i'm a really nice guy, so hope we have fun and make great projects together.

    $24.00 /hr
    1 hours
    4.98
  9. Nikhil Agarwal

    Nikhil Agarwal Agency Contractor

    PHP|ASP.NET|ANDROID|iOS|MAGENTO|DRUPAL|YII|UMBRACO

    India - Portfolio: 98

    Team In India(Celebrating 13 Years of Success) is a company based in Texas U.S.A, Albourne United Kingdom & Melbourne Australia with 3 development centers in Jaipur, India. We are an energetic and dynamic organisation focused on website development and web design ("web publishing"). Our aim is to develop and deliver web-based systems, built to excellent standards, whilst keeping the website cost effective. Our vision is to use the latest web technologies in order to provide you a comprehensive service that enables your business to succeed. Our dedicated team of skilled developers and designers will be working for you. Our technical expertise is aimed at providing you with rich, dynamic and data driven web applications. Our services include, amongst others, E-commerce solutions and website design. We are here to help you promote your business, leaving an effective web presence on the internet.

    Associated with: Team In India

    $16.00 /hr
    43 hours
    4.82
  10. Orchille G.

    Orchille G. Agency Contractor

    Technical Support

    New Zealand - Tests: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    5,210 hours
    5.00