Technical Support Representatives

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Von C.

Von C. Agency Contractor

Customer Service and Technical Support

Philippines - Tests: 11 - Portfolio: 4

A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

Groups: BigCommerce

Associated with: ESC Interactive

100% Job Success
$13.33 /hr
8,727 hours

Jamel Dunn

Jamel Dunn Agency Contractor

Sales, Customer Service, Appointment Setting, Technical Support,

United States - Tests: 2

I have over 10 years experience in Sales, Customer Service, Outbound and Inbound Telemarketing and Cold Calling as well. I have a very clear and polite voice and I am a natural closer who is very good at overcoming objections. Hire me if you want the job done.

Associated with: JNK Employment Services

100% Job Success
$11.11 /hr
1,176 hours

Michael David Lim

Michael David Lim

Technical Support/Customer Service/Sales Representative/Data entry

Philippines - Tests: 2

I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

100% Job Success
$7.78 /hr
2,635 hours

Alfred Speller

Alfred Speller

Software Developer

United States - Tests: 12

I have over a decade of experience in software development. That includes experience with Javascript, CSS, HTML, PowerBuilder and SQL (Sybase and Oracle). I have worked on enterprise client-server applications. I also have worked in software/tech support for a number of years. I have extensive experience writing VBA macros in Excel. I have a firm grasp of VBA, VLOOKUP, HLOOKUP, and pivot tables. Lastly, I have experience creating databases with Access and with the MS Office Suite in general. I have recently focused on learning more about client-side and server-side languages. I have experience in jQuery, Javascript, PHP, & MySQL, AngularJS, and Ruby on Rails. I also have experience in Wordpress, Prestashop, Concrete, HTML5, CSS3, troubling shooting websites (DNS records) and bash shell scripting. Thank you for your consideration. AJS

$17.00 /hr
21 hours

Nikola Nikolaev

Nikola Nikolaev

BI Analyst, Linux Expert


I'm a member of a small team. Most of the companies, especially those that do not have IT as a core business, do not utilize the full potential of its IT staff. Our mission is to help business, by preventing it spend too much money on internal IT services. We believe that the expertise and strong motivation are the keys to successful implementation of any technology at any scale. That is why we built a team of self-driven, self motivated experts, with outstanding professional track. Main activities of the team are in the field of GNU/Linux, networking, system integration, software development and implementation in corporate organisations, business intelligence and business process management, financial management and accounting.

89% Job Success
$25.00 /hr
90 hours

Ulisses Righi

Ulisses Righi

Systems Engineer, SharePoint MCSE, Windows Server MCSA

Brazil - Tests: 12 - Portfolio: 5

Hello! I am a systems administrator and SharePoint Expert with more than nine years of experience in the field. I have worked from start-ups to Fortune 500 companies supporting, managing and administering Microsoft Server products, including Exchange, SharePoint, Office 365, Lync, Hyper-V and SQL Server. I am a Microsoft Certified Solutions Expert on SharePoint 2013 and a Microsoft Certified Solutions Associate on Windows Server 2012. For the last five years, I have administered and provided support to SharePoint 2007, 2010 and 2013, Exchange 2007, 2010 and 2013, Office 365, Lync Server, SQL Server 2008 and 2012, Hyper-V, VMWare ESXi, BlackBerry Enterprise Server, Postfix and Apache. My interests are in cloud services and information management. I have also led a small team on a very complex Lotus Notes to SharePoint 2007 migration project for one of the largest electrical companies in Brazil, which brought me experience on team management and software development. I'm looking forward to help companies achieve their goals through my expertise and excellent work ethic. If you want to have a look at my MCP Transcript, please access and enter the following information: Transcript ID: 781542 Access Code: tsulissess

100% Job Success
$34.00 /hr
171 hours

Sudan D.

Sudan D.

Network Engineer : Cisco : Juniper : Fortinet :

Nepal - Tests: 6 - Portfolio: 4

Despite the fact I am in young age I have years of experience with computers, networking and system. I am very tenacious and autodiact technical person for Cisco and Juniper Enterprise Network. I love to dig deep into specific technical challenges. 6+ years experience in Enterprise Netwrok. # Hands On Experience # Cisco: ASR 9K, ASR 1K, Nexus 7K, Nexus 5K, 4507R+E, 3900 Series, 2900 Series, 3850 Switches, 3650 Switches, 2960X Switches, ASA 5525X, ASA 5515X, ASA 5512X Juniper: MX40, MX5, SRX 550, SRX 240, SRX 220, SRX 210, SRX 100, EX 4300, EX 4200, EX 3300, EX 2200, MAG 4610, etc. More from Other Vendors # Some Highlights # @ Defining architecture and design for Enterprise customers. @ Lead engineer on some of the big enterprise networking projects. @ Training Internal Employee and customer. Main focus on Cisco and Juniper internetworks at Campus and Enterprise customers

100% Job Success
$34.00 /hr
243 hours

Robert Borden

Robert Borden

Hire a hard worker that is dedicated to your job.


I recently moved to Santiago, Chile and am interested in some freelance work. In my previous position I had a range of responsibilities as follows: retrieving, reviewing, correcting, and processing files; coordinating processing issues/procedures with Executives from outside clients as well as in-house staff; assisted in establishing new FTP connections; generated reports for both in-house and external members of management; created Visual Basic scripts to format reports in Excel; and overseeing the conversion of .pdf documents, and the subsequent importing of them into the company database, followed by reviewing the documents for accuracy. In past jobs I have held the role of customer service rep. and sales agent. I am currently completing the last year of my Bachelors degree in Software Engineering. I recently have worked with Netbeans IDE, Adobe Dreamweaver, and Visual Studio (VB.Net). Please consider me for your upcoming project.

$12.00 /hr
4 hours

Robert H.

Robert H. Agency Contractor

Team Lead/ Technical Expert Support(Phone/Chat/Email)

Philippines - Tests: 6

I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

Associated with: MAGNIFICO

$12.00 /hr
6,602 hours