Technical Support Representatives

Clear all filters

Sheldon Harris

Sheldon Harris

Customer Service/Technical Support

Jamaica - Tests: 4

My name is Sheldon Harris, I am 30 years of age. I have vast experience in the field of Customer Service at the highest level, where I have attained merits and posses good communication skills both orally and verbally .I was previously employed to an International company for over 4 years, where I was a customer service representative until being promoted to a Team Supervisor in the same field. I am willing to work with any company or anyone, where my extensive customer experience will be further developed and utilized.Based on my knowledge and skills acquired over the years, I am confident that if given the opportunity, not only will I benefit greatly from your organization but will also make significant contributions being a self-motivated, conscientious and adaptable individual.

$8.89 /hr
2,505 hours

Von C.

Von C. Agency Contractor

Customer Service and Technical Support

Philippines - Tests: 11 - Portfolio: 4

A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

Groups: BigCommerce

$13.33 /hr
8,999 hours

Febe Z.

Febe Z.

Expert Customer Service Associate With Technical Support Background

Philippines - Tests: 3

Self-motivated call center professional with solid in-bound and out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. An energetic employee with a consistent track record in meeting productivity targets in all areas. An energetic telephone banker with almost 2 years experience in a dynamic banking firm. Strong communication and computer skills contribute to high levels of efficiency and productivity. Proven track record in resolving complex clients issues and finding workable solutions. A strong sense of urgency coupled with in-depth product knowledge promotes clients satisfaction and improved clients loyalty. Verifiable achievement of performance bench marks in all areas. I'm very much interested in technical or customer service which I was perfectly trained and employed previously.

$11.11 /hr
1,015 hours

Michael David Lim

Michael David Lim

Technical Support/Customer Service/Sales Representative/Data entry

Philippines - Tests: 2

I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

$7.78 /hr
2,874 hours

May Cupcupin

May Cupcupin Agency Contractor


Philippines - Tests: 6

I have worked for more than 8 years for major BPO companies in the Philippines and I have helped managed our family business for more than a decade. I also have worked for a travel agency for more than a year and helped increase customer retention and sales. These work experiences has helped hone my excellent sales and customer service skills to drive revenue and profits in every projects I engage in. Rest assured, I work efficiently with guaranteed returns.

$8.89 /hr
12,236 hours

Geza Akocsi

Geza Akocsi

Windows system and network administration, web development

Hungary - Tests: 4 - Portfolio: 1

In the last 3 years I'm working as consultant, developer and system administrator in introduction of document management projects based on ELO system. (<a href="<a href=""";;;; target="_blank">"</a>;;;;; title="You are about to go to a URL outside"><a href="";;;; title="You are about to go to a URL outside"></a></a>)I have 15 years of experience in system management in small business area. (Windows based servers and workstations, network planning and management.)In last five years I have designed and developed some websites from scratch, including areas of e-commerce and web-based business management.I have a lot of practice in remote management and it is my new tendency in my support field.

$11.11 /hr
17 hours

Luis fernando A.

Luis fernando A.

Linux Sysadmin and AWS Architect with huge web hosting experience

Brazil - Tests: 5

I'm a creative and hardworking Linux System Administrator and Amazon Web Services Architect and developer. I've been supporting and delivering IT solutions especially for web hosting companies and its set of open source software (Apache, PHP, RoR, MySQL, HAproxy, iptables, OpenVPN and much more) since 2005. I've also worked at IBM managing a farm of more than 1000 Linux and AIX servers as well as its proprietary middleware (DB2, IHS, WebSphere and others).

$50.00 /hr
45 hours

Mate Gabri

Mate Gabri

GNU/Linux and BSD administrator.

Hungary - Tests: 1 - Portfolio: 1

I have 8 years experience in operating GNU/Linux and BSD based servers in a wide range of environments. I have experience starting from single machine LAMP/LEMP stacks to high availability distributed systems running hundreds of virtual machines and services. My expertise (and passion) is in solving complex problems efficiently. I don't mind if it is a Wordpress hosting performance optimisation project or it is the planning and deployment of a service running on a Docker based infrastructure. I am willing to deliver a working and stable solution tailored to your needs.

$20.00 /hr
63 hours

Ronan Barredo

Ronan Barredo

System administrator


Hands on, result oriented professional equipped with more than 18 years of computer-related success, with experience in an IT Management role. Background include server and network administration and security, project management, planning and implementation experience, installation, upgrading and budgeting. Areas of expertise: • Microsoft Windows 2003/2008R2/2012R2 • Linux CENTOS 5/6 • Microsoft Active Directory Services • Microsoft Group Policy Management • Microsoft Terminal Services • DNS, DHCP, SMTP, POP3, IMAP • File/Print Services • VMware Vsphere ESXI • DeepOfix Mail System • XEAMS – Extended Email and Messaging System • Thin Client N-Computing and Vspace • Storage – FreeNAS • Endian F/W • Joomla CMS • Endpoint Security – AVG Business Edition, Sophos End-Point Security

$16.67 /hr
1,099 hours

Corey I.

Corey I.

Salesforce Administrator/Techincal Support/Web Designer/

United States - Tests: 1 - Portfolio: 1

SUMMARY OF QUALIFICATIONS 1 Over 11 years of solid experience Software Installation and Troubleshooting. 2 Circuit boards, processors, chips, electronic equipment, computer hardware/software. 3 Courses in A+, Networking, Server, MCSE, Windows 2000, Windows XP, Microsoft Office Suite, TCP/IP, Http, and Mac OS 5 Troubleshooting experience in accounts and SQL 6 Sound knowledge of the main types of equipment used. 7 Uncommon skill at resolving technical problems quickly. 8 Profound knowledge and use of the computer. 9 Excellent skills at controlling operations of equipment or systems. 10 Thorough knowledge of principles and processes for providing customer and personal service. PROFESSIONAL EXPERIENCE United Cloud Solutions Salesforce Implementer and Administrator 2012-2014 1 Setup custom fields, users, record types, and layouts 2 Managed team of offshore developers on Enterprise SFDC Implementations 3 Manage the implementation and customer training of custom packaged Salesforce solutions 4 Gather information from client and suggest solutions that best fit client’s needs 5 Prepare technical documentation and training material 6 Work with development team via ticketing system to configure custom solutions 7 Provide technical support for internal team in a multi-office network Sage Software Peachtree/Sage50/Sage ACT! Support Ananlyst 2011-2012 1 Working with customers to resolve Peachtree software installation issues. 2 Provide customer with professional advice on solutions that may benefit the customer. 3 Review knowledgebase to resolve customer concerns with the installation process. 4 Diagnose and repair issues with SQL, and impersonation accounts Ballard Law Group Network Engineer 2010-2012 1 Streamlined successful integration of network system in 2 offices and attorney’s laptops. 2 Initiated multiple technical projects that improve performance and business functionality. 3 Applied solutions that provided database and legal case security. Omni Tech Institute Teacher/ Instructor 2005-2011 1 Responsibilities include teaching new students the art of hard disk recording, troubleshooting hardware and software, and understanding the way hardware and software work together 2 Giving recommendations for qualified students. Joi Studio Sound Engineering Technician 2003-2006 1 Conferred with producers, performers, and others in order to determine and achieve the desired sound for a project. 2 Setup, tested, and adjusted recording equipment for recording sessions and live performances. 3 Regulated volume level and sound quality during recording sessions, using control consoles. 4 Mixed and edited voices, music, and taped sound effects. 5 Recorded speech, music, and other sounds on recording media, using sound editing and duplication equipment. 6 Separated instruments, vocals, and other sounds, then combine sounds later during the mixing or post production stage.

$30.00 /hr
877 hours