Technical Support Representatives

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  1. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,494 hours
    4.08
  2. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,480 hours
    4.80
  3. Joanalyn N.

    Joanalyn N.

    experience in BPO industry, Customer Service, Technical Support

    Philippines - Tests: 6 - Portfolio: 1

    When it comes to work, success to me is simple, getting the task done before the deadline ends. Meet your goals ahead of time for you not to be in rushing things. Since I have a family now, all I want is just to work at home while looking out for my baby. I believe in a work life balance relationship. You have time to work, you have time for your family. One of my dream job is to work in international operations/client wherein I can acquire different knowledge and skills and in the end I can share it to my future clients. - Eight years of call centre experience - Handled US, UK and Aussie accounts - experienced in handling,difficult customers/advanced age customers - experienced in providing excellent customer service and technical support assistance. - Recognized Employee of the Month twice for the teamwork and hardwork for the company. - experienced in virtual administrative assistant. - a bit of experienced in web research and lead generation

    $3.33 /hr
    389 hours
    2.90
  4. May Cupcupin

    May Cupcupin Agency Contractor

    CUSTOMER SERVICE|TECHNICAL SUPPORT|LEAD GEN|APPOINTMENT SETTING|SALES

    Philippines - Tests: 7

    I have worked for more than 8 years for major BPO companies in the Philippines and I have helped managed our family business for more than a decade. I also have worked for a travel agency for more than a year and helped increase customer retention and sales. These work experiences has helped hone my excellent sales and customer service skills to drive revenue and profits in every projects I engage in. Rest assured, I work efficiently with guaranteed returns.

    Associated with: Contact Ventures, Techie Zone, Client Expert Solutions, Solution's Hub, Premier Tech, Reaction Formation

    $8.89 /hr
    11,537 hours
    4.97
  5. Vu Duy Tu

    Vu Duy Tu

    JavaScript, CSS, HTML and Java

    Vietnam - Tests: 3 - Portfolio: 2

    I have 6 years experience developing web and desktop applications . I have some projects created with PHP, JAVA (Applets, Swing, JSP, JSF, JBOSS, Servlets), JavaScript, CSS. Try to find more opportunities for development of websites as well as desktop applications. I consider myself self-taught and always willing to acquire additional skills and training as required. I also havesome experience in SOA (Service Oriented Architecture), XML, AJAX and Photoshop. Skin by ohloh: https://www.ohloh.net/accounts/tuvd My git: https://github.com/tuvd08

    $22.22 /hr
    16 hours
    4.94
  6. Edwin Tibule

    Edwin Tibule

    Technical Support

    United States - Tests: 2

    Opportunities to use my computer experience and knowledge in an environment where I can learn, extend my knowledge, and contribute to a company’s increasing network. In a job I would like to administrate servers, setup servers, and also build, design, and troubleshoot networks.

    $44.44 /hr
    366 hours
    3.63
  7. Hannah jane D.

    Hannah jane D. Agency Contractor

    Technical Support/Customer Service

    Philippines - Tests: 14

    Also worked as a Junior Support staff for a Internet Marketing company. Over 8 years as part of the BPO Industry and was exposed to different type of support. I've been with Chat, Email and Phone technical support. I was also part of the second level technicians assigned to cater escalated cases and customer advocate emails.

    Associated with: control_justify, PEPPER & MINT WORKFORCE, Outsourcing Pros

    $4.00 /hr
    77 hours
    4.24
  8. Hector Morel

    Hector Morel

    Customer Service Technical Support

    Dominican Republic - Tests: 3

    I am an experienced call center representative looking to work in an environment that will give me ample chance to use my expertise in the call center industry.I can contribute my skills and knowledge to maximize its efficiency and profits.As an enthusiastic individual with excellent self motivation skills along with the ability to focus on customer, I am confident that I can make a significant contribution to any organization.My experience as a call center representative has taught me something which I believe is the essence of every company’s work – i.e. communication and customer service. I am experienced in taking inbound calls from customers regarding products and services and can easily handle even the frustrated callers and customers. I am also proficient in providing sales pitches to potential customer and understand just when I need to end a sales call. My understanding of basic technical aspects of products enables me to take both technical and non technical calls.

    $6.67 /hr
    3 hours
    4.00
  9. Joed S.

    Joed S.

    Customer Service/Technical Support

    Philippines - Tests: 8

    My goal here is to provide potential employers quality service using the skills I've learned for years in customer service. I've been in the BPO industry for about 8 years. Years of experience in the BPO industry helped me develop and become stronger in the following skills: - Patience - Active listening - Clear Communication Skills - Drive and willingness to Learn Skills that I possess and good in it but other than customer support: - Computer Skills Proficiency in MS office (Word, Excel, PowerPoint, Access); Knowledge in FrontPageExpress, HTML and Flash. Basics in C++ computer language, Adobe Photo Editor and AutoCAD. - Internetworking Skills Trained in CISCO Networking CCNA (ICND1&ICND2) - Teamwork & Collaboration Skills - Strong analytical skills

    $3.33 /hr
    150 hours
    2.93