Technical Support Representatives

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Von C.

Von C. Agency Contractor

Customer Service and Technical Support

Philippines - Tests: 11 - Portfolio: 4

A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

Groups: BigCommerce

Associated with: ESC Interactive

100% Job Success
$13.33 /hr
8,730 hours

Jamel Dunn

Jamel Dunn Agency Contractor

Sales, Customer Service, Appointment Setting, Technical Support,

United States - Tests: 2

I have over 10 years experience in Sales, Customer Service, Outbound and Inbound Telemarketing and Cold Calling as well. I have a very clear and polite voice and I am a natural closer who is very good at overcoming objections. Hire me if you want the job done.

Associated with: JNK Employment Services

100% Job Success
$11.11 /hr
1,176 hours

Michael David Lim

Michael David Lim

Technical Support/Customer Service/Sales Representative/Data entry

Philippines - Tests: 2

I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

100% Job Success
$7.78 /hr
2,635 hours

Robert H.

Robert H. Agency Contractor

Team Lead/ Technical Expert Support(Phone/Chat/Email)

Philippines - Tests: 6

I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

Associated with: MAGNIFICO

$12.00 /hr
6,603 hours

4TI company

4TI company Agency Contractor

Symfony2, WordPress, eCommerce, PhoneGap

Ukraine - Portfolio: 51

4TI is a company with great experience in various areas of WEB Development, located in Eastern Europe, Ukraine. We have successfully accomplished many projects with different levels of difficulty and diverse duration. Our client oriented team includes qualified developers which are professionals in their job. That's why we guarantee that 4TI meets all your requirements and expectations. We always try to find individual approach to any project and offer the most efficient solution for the task. Our goal is a product of high quality and satisfied clients.

Associated with: For Turning Ideas

93% Job Success
$25.00 /hr
1,981 hours

John mark C.

John mark C.

Technical Support / Customer Service Representative

Philippines - Tests: 8 - Portfolio: 4

For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make websites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business.

Groups: Pro Customer Service

100% Job Success
$10.78 /hr
6,987 hours

Roger anthony a I.

Roger anthony a I.

Recruitment Consultant, IT, Customer Service, Technical Support

Philippines - Tests: 5 - Portfolio: 1

In my five years of employment, i have developed technical support and customer service skills as a Technical Support Representative for AT&T; Bellsouth. I learned how to troubleshoot wired and wireless DSL connections, configure modems and routers etc.. but the most important thing is that i learned how to provide good customer service. I also have skills in recruitment which i practiced for almost 4 years. In the Philippines, i was able to recruit more than 200 candidates to work as a Customer Service Representative for 3 of our call center clients in Makati. I continued to work in Dubai as a Recruitment Consultant handling Sales and Customer Service Representatives for our Major Client, Etisalat,the leading communications company in the UAE. I'm seeking the opportunity to further sharpen my writing skills since writing is what i do when i have the time.

$12.89 /hr
7,547 hours

Carlo D.

Carlo D.

Customer service representative/ Technical support/ Transcriptionist

Philippines - Tests: 1 - Portfolio: 2

I am a graduate of Bachelor's Degree in Nursing. Making me responsible, and be hardworking. I have a year of being a customer representative from call center environment and a year working online. Having the experience taught me how to handle customers, establishing rapport and being pro-active. The skill I wanted to develop is my socialization which can be enhanced through customer support. And hoping someday to be acclaimed in the said skill. I have a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I'm also into gaming as this keeps me busy other than work. I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority.

100% Job Success
$4.67 /hr
4,247 hours

Mark Nuyles

Mark Nuyles

Computer Engineer, Customer Service Representative, Technical Support

Philippines - Tests: 3

My career goal is just simple, to work for your company with all the best that I can be. I have a couple of skills up on my sleeve and I know that if your company hires me I can prove to be capable, efficient and effective in any work that has been given to me and show the abilites that I have acquired. I worked in call centers and I can say that I made an impact to my superiors and proved that I am worthy in doing my job and provide them more than what they expected. I worked in Teleperformance that became my first job after I graduated. Luckily that was the first company that I applied to and not to brag but I got hired in the first try in the interview. I was so excited to working as a call center agent and to add to my luck is I got a Technical Support position for VERIZON that is related to my course. I stayed for a year and a couple of months in Teleperformance and I went home to our province to apply for a job there since it is much convenient for me because the site is located near my hometown. I got hired as a Tehcnical Support and as a Customer Service Representative since our scope also has Sales for INTUIT TURBOTAX and after a year I got promoted to a Level 2 Support. The first work at home job I got was with Fortress Holdings. We handled order and refund processing through phone support. It was a great experience that made me want to work at home even more. The second job I got is with Thumbtack. Thumbtack is a website where service professionals search for customers in offering their services. We handle email support, answering every clients' queries and problems with the website. Now I am just waiting for your company to hire me so that I can again serve and to help the company reach their goal and provide them the service and the employee that they are looking for. You won't regret hiring me and I assure you that I will exceed your expectations.

100% Job Success
$5.56 /hr
6,279 hours