Virtual Office Assistants

Get Your Virtual Assistance Project Started Today!

Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,329 Virtual Assistant projects are completed every quarter on Upwork.

2,329

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: May 1, 2015
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  1. Ian M.

    Ian M.

    Technical Support Specialist, Customer Service, Virtual Assistant

    Philippines - Last active: 10 hours ago - Tests: 2

    I graduated with a degree of B.S in Civil Engineering way back 2004 and had been working in four different fields since then, currently i worked as a Team Lead specializing in Technical Support (Internet Connectivity: Softwares and Programs support, Telephony: Landline and Mobile Support) with a Level 3 technical support skill, to sum it up I have a 7 years total experience in interacting with US, UK and Australian customers, providing them technical assistance and world class customer service. Technical support and customer service is not the only skills I am able to acquire throughout my working years, since I'm very fond of computers and the internet, I'm good with this things, computer hardware and set-up, software programs installation and troubleshooting, Micorsoft Office applications, web research and email support. Since I'm venturing out from the corporate world and I wanted to start anew, working at home is the possible option I have to create a new career path, thus using my skills, learnings, expertise and experience can greatly help me in acheiving my goals. I am self driven and can multi task, I always meet the required matrix and can provide 100% focus on every job being given. If you require further information, please feel free to shoot me an email.

    $3.33 /hr
    3,236 hours
    5.00
  2. Nathan D.

    Nathan D.

    Content Management - AAS, CPT/CFT, CSN

    United States - Last active: 1 day ago - Tests: 12

    Nathan DeMetz provides content management services to various companies via the freelancer website oDesk. Currently engaged in ongoing projects with eBay, he focuses primarily on quality assurance. Additionally, Nathan works with content creators to help them understand and implement changes in the project processes over time, and works closely with project managers to ensure requirements and deadlines are met. Previously, Nathan worked in the hospitality industry as management, leading the better part of two-dozen employees through day-to-day activities. In this role, he also worked closely with business-to-business customers as well as the average traveler to increase guest satisfaction and increase sales. Nathan's prior management experience also includes overseeing daily activities in the lamination department of Medtec Ambulance and two stints as a receiving group leader with separate companies. Outside of his day job, Nathan operates Nathan DeMetz Personal Training, as he has a desire to help people reach their fitness and health goals, in hopes that this will lead to a better life for these people, who will in turn pay it forward.

    Groups: MediaPiston Writers

    $20.00 /hr
    714 hours
    5.00
  3. Misty L.

    Misty L.

    Odesk Award Top 1 Winner, Admin Assist,VA,Excel,Customer Support&More

    United States - Last active: 10 hours ago - Tests: 20 - Portfolio: 27

    ** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Quicktate, DHL, Envoy, and URX. I am seeking opportunities to further the use my skills. I love working with CEO's on start-ups and I am looking for administrative oriented projects and jobs. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through Skype and Email, I do not use a webcam.

    $27.78 /hr
    20,437 hours
    4.92
  4. Waqas T.

    Waqas T.

    Online Assistant | SEO | Product Manager | Customer Support

    Pakistan - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    Over the last 6 years, I have worked on varying projects that required different skill sets and abilities. A few of my skills are listed below: * Managing, implementing and maintaining: ** Dedicated servers - CentOS / Windows. ** Domain & Hosting. ** Google Business Solutions. ** ZOHO CRM Solutions. ** Salesforce CRM Solutions. ** Magento, X-Cart & Shopify. ** Wordpress. ** MailChimp, & Active Campaign. * Creating custom Macros. * Q/A on software & services. * Search Engine Optimization. * Deploying software & services on the web. * Customer support via email, phone, Gotomeeting, TeamViewer & chat. * Using Word, Excel, PowerPoint, Access, OneNote, Frame Maker, CorelDraw & Photoshop for a host of different projects and automations. For more on my skills, please see my Work History, Portfolio, and Tests. My objective is to provide my clients with excellence in service, communication and reporting. I am energetic, committed, and motivated to work and am able to manage deadlines with a can-do attitude. I am seeking opportunities to provide my services as a 'packaged' virtual assistant where I can help deploy, manage or suggest on a host of different projects / solutions. * Top 1% of successful oDesk freelancers.

    Groups: BigCommerce, Bluehost Developers and Designers...

    $15.00 /hr
    14,224 hours
    4.99
  5. Brian Flax

    Brian Flax

    Brian Flax is a Freelance Writer, Web Designer, and Content Creator

    United States - Last active: 1 month ago - Tests: 14

    Objective: To obtain a position within a well-established organization, that will enable me to use my strong organizational skills and educational background, in a reputable, growth oriented company. I have years of experience in customer service and quality assurance. I hold a M.S. in Education Media Design & Technology, a B.S. in Entertainment Business, and an A.S. in Recording Arts. My background and experience has prepared me to work in a wide variety of positions, ranging from content creation for websites, online and offline marketing, freelance writing, customer service, website design, search engine optimization and administrative support. I am always refining and updating my skill set to match and exceed the demands of all the positions that I fill. A copy of my updated resume is available upon request, including references whenever necessary.

    $20.00 /hr
    715 hours
    5.00
  6. Jose M.

    Jose M.

    Translator, Proofreader, Copywriter, Office Manager

    Spain - Last active: 1 day ago - Tests: 9 - Portfolio: 4

    Freelance diligent Translator English, French, Italian and Portuguese into Spanish using SDL Trados Stuido 2014. Specialised in general medicine, pharmacy, engineering, food processing, chemistry, law and tourism. However, areas of interest encompass diverse subjects being able to render excellent translations in topics beyond the specialization fields. Graduated in Engineering and Modern Languages with masters studies in Quality control and Finances, have mathematical ability to explain payments and financial terms. Strong negotiation skills and the ability to explain financial matters firmly and clearly. Detail orientated, proven ability to improve existing procedures and implement new methods and solve problems. Solid working experience of Twenty years in varied international environments and fields such as quality control, production, research and development, logistics, customer services, marketing and billing & collections, applications testing, allowing the identification of key areas to get results. Written and Oral communication skills in Spanish, English, French, Italian and Portuguese. Exceptional interpersonal skills with an aptitude for building rapport with a diverse range of people. Ethical and reliable. Able to understand relevant legislation concerning data protection and harassment; IAPDA certified. Studies and working experience in Web Design, e-reputation, community management, protocol, osteopathy, photography and business communication. Excellent skip tracing capacities, respect for established procedures and communication effectiveness inspiring confidence. Persuasive and persistent, with the sensitivity to deal fairly with people in often difficult situations, staying calm under pressure.

    $20.00 /hr
    576 hours
    5.00
  7. Lashonte M.

    Lashonte M.

    Customer Service/Administrative/Virtual Assistant Professional

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 8

    I have over 12 years of Customer Service, Virtual Assistant, Data Entry, Office Administration, Call Center, Lead Generation, Sales, Cold Calling and B2B Prospecting work experience, just to name a few of the areas I am experienced in. I have been working from my home office for over 10 years. *I have exceptional written and verbal communication skills *Advanced computer knowledge (Microsoft Office,Word,Outlook,Excel, Spreadsheet,Powerpoint,ect.) *I am Self-driven *Self-motivated *Hard working *Extremely detail oriented *Great multi-tasker My home office is a private and quiet place to work. *No interruptions or background noise *Top Notch office equipment, always kept up to date *Land line and Voip telephone access *Ability to make both domestic and international calls *Skype account

    $16.67 /hr
    7,880 hours
    4.62
  8. Angela L.

    Angela L.

    Top Notch Customer Service and Administrative Support

    United States - Last active: 10 hours ago - Tests: 11 - Portfolio: 1

    I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

    $16.67 /hr
    3,275 hours
    4.99
  9. Oleksandr N.

    Oleksandr N.

    Senior System Administrator, Migration and Security L3 engineer, SSD

    Ukraine - Last active: 1 day ago - Tests: 20 - Portfolio: 16

    YOUR POSITIVE FEEDBACK IS THE HIGHEST AWARD FOR ME ;) Will do my best to assist you in any questions and tasks you may have =) Here is some info about my experience. SUMMARY Specialties: Information Technology / Internet / IT Division / Computer security/ Internet Services / System Administration/ Webmaster Support / Web Analysis/ SEO / SEM / Internet Marketing Web hosting services (SSD hosting solutions) EXPERIENCE: d(-_-)b Linux/Windows system administrator, Operations team EuroVPS/WebDomSolutions January 2012 - May 2013 Greece, Athens Responsibilities: - Tickets; - System administration and monitoring. Theoretical and practical skills: - Operating Systems: RedHat/CentOS/Fedora, Debian/Ubuntu, FreeBSD, Windows Server 2003/2008; - Virtualization: Virtuozzo, OpenVZ, VMware, Onapp Xen, Apache CloudStack; - Setup/configuration: nagios, kayako, racktables, confluence, observium, nginx, php-fpm, liteSpeed, Apache CloudStack, Hostbill, WHMCS, redmine; - Control panels: Plesk, WHM Cpanel. - Database Administration: SQL Server, MySQL, MariaDB ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ <( -'.'- )> freelancer SEO freelance October 2010 - March 2012 (1 years 6 months) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ o(^_^)o System Administrator / Techsupport Webintellects/Webhostgian/Jumpline/Webdomsolutions November 2010 - March 2012 (1 year 5 months) US, Ohio Responsibilities: - Live Chat support, Tickets; - System/Server/Control Panel administration; - Nagios monitoring; - Internet research and work with technical documentation. Operating Systems: * RedHat/CentOS,Fedora * Windows server 2003/2008 * VPS setup and configuration (Parallels Virtuozzo Containers); Advanced theoretical and practical skills in such areas: - Operating Systems: RedHat/CentOS/Fedora, Windows server 2003/2008; - Virtualization: VPS setup and configuration (Parallels Virtuozzo); - Security: Advanced knowledge of Linux security, Firewalls ( IPtables, CSF, APF, BFD, Fail2Ban), Encryption ( SSL), SSH, Host Security Auditing; - Software: Apache servers (versions 1.3.x/2.2), DNS (BIND 9), QMail, Sendmail, exim, LAMP, Plesk/Exim/Cpanel (installing/upgrading/maintaining), Drupal, Wordpress, Joomla, OsCommerce applications, Yum/RPM usage; - Database Administration: SQL Server 2003/2008, MySQL, MS access. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ b(^_^)d Internet Marketing Specialist || Web Analyst DCoM Soft, Inc. December 2009 – August 2010 (9 months) Responsibilities: - Internet Marketing strategy and tactics - Information architecture and Web site content planning - Research of partners - Internet Market Research - Research Usability Design - Online promotion of company's web-based products Skills: - Search Engine Optimisation (SEO) - Paid online Marketing / Pay per Click Management (PPC) - SEO Copywriting/Editing - Social Media Optimization and Marketing (SMO/SMM) - Experience running USA-targeted social Marketing - Writing press releases - Social networking (Twitter, Facebook, Google follow etc) - Google Products, AdWords/AdSense, Google Analytics, Webmaster tools, Google Merchant, etc. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ \(^_^)/ Customer Relations Representative || Advanced Technical Agent Ecommerce, Inc. May 2007 – October 2009 (2 years 6 months) Responsibilities: - Sales, billing and technical support in solving problems reported by clients; - Chat, helpdesk system, correspondence; - View, Adaptation, "repair" clients' sites; - Basic server/service diagnostic and reports to sysadmin department; - Internet research and work with technical documentation; - Work in team. Basic theoretical and practical skills in such areas: - Linux / Unix OS, Windows server 2000/2003, Windows XP/98; - Servers: Apache, bind, sendmail, ProFTP, MySQL, SQUID / SOCKS, MSSQL, Samba; - Easy coding: PHP, PERL / CGI, HTML, JavaScript, CF, ASP,. NET, C + +; - Widely used protocols (HTTP, HTTPS, SMTP, POP, IMAP, FTP (s), TCP / UDP, etc); - HSPHERE control panel (versions 2.3 and 3).

    $34.88 /hr
    1,242 hours
    5.00
  10. Felisilda B.

    Felisilda B. Agency Contractor

    Technical Support/Customer Service/Virtual Assistant

    Philippines - Last active: 04/15/2013 - Tests: 3 - Portfolio: 3

    To find myself in a job that offers challenges and opportunities while working in my area of expertise in line with Customer Service and Technical Support, where my experience can be utilized to improve customer satisfaction. I am time flexible, can do multitasking, reliable, trustworthy, and has the willingness to learn new things. Furthermore, I am passionate to work hard and can do it under minimal supervision.

    Associated with: Contact Center Customer Service Agency

    $5.56 /hr
    152 hours
    5.00