Technical Support Representatives

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Von C.

Von C. Agency Contractor

Customer Service and Technical Support

Philippines - Tests: 11 - Portfolio: 4

A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

Groups: BigCommerce

$13.33 /hr
8,999 hours

Kharen Joy Basa

Kharen Joy Basa

Experienced Technical Support/ Customer Service Representative

Philippines - Tests: 4

I am a person who is flexible in communicating with different kinds of people. Active listening and empathizing are the things I do best; these are the things I do to gain the customer’s/client’s confidence. With these abilities, I can perform my work easily and end up getting the right resolution for the issue or for the given situation. I am patient, and because of this, I get along well with my client. I am a hard worker and I always do my best with beating deadlines. I can work under pressure and I even extend hours just to finish the tasks that are given to me. The ability to multi-task is also one of my strengths, most especially when I became a mom. It makes me more dynamic. I am well organized; I always make sure that all the things I need to do for the day are accomplished. I am very eager and willing to learn new things. These make me more knowledgeable about the job and allow me to enhance my efficiency and productivity as a worker. I am a troubleshooter. With this, I believe that all problems have solutions. That means that I never give up if tough times come along my way.

$3.33 /hr
0 hours

Melchor Gabiana

Melchor Gabiana Agency Contractor

Virtual Assitant, Technical Support and Customer Service

Philippines - Tests: 6 - Portfolio: 2

FULL TIME FREELANCER Experienced Technical Support, Experienced Customer Service, Virtual Assistant, Administrative Support, Lead Generator, Data Mining, Data Entry, Researcher, Computer Graphics (Photoshop) In over two years of my employment in Computer World Philippines being Sales/Technician I have experience a ton of client customer service there. An aspect of my responsibilities is taking care of the issue of client of their purchase item and technical issues. My goals are to be more gainful and effective in the allotted assignment with elevated expectation of value by applying the greater part of my insight, work experienced, and abilities. Intend to give superb commitments and working ability for the advancement and improvement of your organization. I can promise that I have the right stuff for what you are looking for. I have taken in the estimation of cooperation and responsibility, how to win, how to start, how to focus and concentrate on objectives, how to adjust my time and needs. I have a yearning to exceed expectations and give the customer need. I can oversee, assemble/gather data proficiently, precisely and entirely take after direction and rules when working.

$5.56 /hr
153 hours

Febe Z.

Febe Z.

Expert Customer Service Associate With Technical Support Background

Philippines - Tests: 3

Self-motivated call center professional with solid in-bound and out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. An energetic employee with a consistent track record in meeting productivity targets in all areas. An energetic telephone banker with almost 2 years experience in a dynamic banking firm. Strong communication and computer skills contribute to high levels of efficiency and productivity. Proven track record in resolving complex clients issues and finding workable solutions. A strong sense of urgency coupled with in-depth product knowledge promotes clients satisfaction and improved clients loyalty. Verifiable achievement of performance bench marks in all areas. I'm very much interested in technical or customer service which I was perfectly trained and employed previously.

$11.11 /hr
1,015 hours

Michael David Lim

Michael David Lim

Technical Support/Customer Service/Sales Representative/Data entry

Philippines - Tests: 2

I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

$7.78 /hr
2,888 hours

Barkot U.

Barkot U.

Web Devloper and Certified Ethical hacker

Bangladesh - Tests: 5 - Portfolio: 7

Note : I always give guaranty of my any work . [Conditions Applied] . So, why you need to provide me a bad feedback or dispute via odesk. As you know , to be secured is a very hard thing. Always need to be updated. So anytime you need help , just ask me. ************************************************************************************** Now : Know me :) If I want to introduce myself in one word , " I am a warrior against hackers or evil men who want to waste your online business or reputation. For you all who read my profile, never think yourself safe anytime. Just follow rules of security and then you can prevent hackers most of the time. As a security specialist you need to believe someone. That is very important. I give guaranty you about this. You never complain about my honestly. Also last thing I always tell reasonable cost for my client. So one thing you remember less cost may solve problem for sometime but never permanent. I want to provide you permanent solution. " I will ensure you 100% satisfaction with my development and hacking removal task. I work with below fields: - Joomla/Wordpress/osCommerce/Magento/Drupal and all CMS/forum devlopment. - Virus/Rootkit/Backdoors detection and removal - Web pages monitoring - Hacking recovery (shared hosting plans to dedicated servers) - Vulnerability patch - Audit - 24/7 Server Security Management - Full security audit (Linux dedicated/VPS servers) - System/Network Monitoring - Security updates/upgrades and hardening - Perl/CGI et PHP scripts audit -SQL Injection, XSS Cross site scripting - Havij, burp suite, sqlmap, webscarab - DDoS attack mitigation - Comment spams (blog, forum, contact form) As well as I do development work with different cms and php. From, Barkot

$5.56 /hr
3,176 hours

Asad R.

Asad R.

Responsive Design | Mailchimp | Bootstrap | WP

Bangladesh - Tests: 1 - Portfolio: 16

We are an expert Responsive Email Template Developer Team working for last 05+ years with more than 200 satisfied clients all over the world. We work for all major email marketing tools like Mailchimp, Campaign Monitor, Aweber etc. Are you looking for a Mailchimp & Campaign Monitor Responsive Email Template that works on Drag & Drop editor? You do not need to know code. Just Drag & Drop and make your layout. Super Simple! The templates will be optimized across various mobile and desktop platform and it will be tested for around 50 email clients compatibility on Litmus/ Emailonacid. - Android 2.3/4. - AOL (Cromo, Firefox, IE). - AOL (Cromo, Firefox, IE, Safari). - - Yahoo Mail (Cromo, Firefox, IE). - Thunderbird. - Microsoft Outlook 2003/2007/2010. - Outlook Express. - Windows Mail. - OperaMail. - iPad 5.0. - iPhone (4/5). - Live Mail. - Lotus Notes. We test our templates via or Thanks

$16.00 /hr
90 hours

Ulisses Righi

Ulisses Righi

Systems Engineer, SharePoint MCSE, Windows Server MCSA

Brazil - Tests: 12 - Portfolio: 5

Hello! I am a systems administrator and SharePoint Expert with more than nine years of experience in the field. I have worked from start-ups to Fortune 500 companies supporting, managing and administering Microsoft Server products, including Exchange, SharePoint, Office 365, Lync, Hyper-V and SQL Server. I am a Microsoft Certified Solutions Expert on SharePoint 2013 and a Microsoft Certified Solutions Associate on Windows Server 2012. For the last five years, I have administered and provided support to SharePoint 2007, 2010 and 2013, Exchange 2007, 2010 and 2013, Office 365, Lync Server, SQL Server 2008 and 2012, Hyper-V, VMWare ESXi, BlackBerry Enterprise Server, Postfix and Apache. My interests are in cloud services and information management. I have also led a small team on a very complex Lotus Notes to SharePoint 2007 migration project for one of the largest electrical companies in Brazil, which brought me experience on team management and software development. I'm looking forward to help companies achieve their goals through my expertise and excellent work ethic. If you want to have a look at my MCP Transcript, please access and enter the following information: Transcript ID: 781542 Access Code: tsulissess

$34.00 /hr
223 hours

Artem Liashenko

Artem Liashenko Agency Contractor

Team Leader, Senior PHP developer


I have 8+ years of experience in PHP applications development, as well as back-end and front-end web development (PHP, Wordpress, OpenCart, ZeroGray, MySQL 5+, REST, HTML5, CSS3, JavaScript, jQuery, Bootstrap2, Git). Have a good knowledge of object-oriented programming and design patterns. I use various tools which help in modeling and planing the project execution, such as Jira, Redmine, Kanbanize.

$25.00 /hr
393 hours

Rana Muhammad Iqbal

Rana Muhammad Iqbal Agency Contractor

Expert Drupal Developer

Pakistan - Portfolio: 10

FIGOVER is a Web Development Team. FIGOVER is a team with an aim of providing web development to client in today's highly competitive, and innovative environment. We are skilled in PHP, MySQL, Jquery, HTML and CSS. We focus on the following areas: * Drupal * Drupal 7 * MySQL Administration * PHP * CSS * HTML * Javascript * jQuery * Ecommerce * LAMP We develop Drupal Themes and Modules, develop shopping sites using Ubercart. We also provide support to Drupal community. We will work with you to develop your web presence and make sure you have the right online features to accomplish your goals.

$15.00 /hr
108 hours