Technical Support Representatives

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Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,814 hours

Frederike Gross

Frederike Gross

Multilingual Management Assistant is looking for new challenges

Finland - Tests: 4

In December 2015 I graduated from HAAGA-HELIA UAS, with a Bachelor Degree in Business Administration. During this Degree Programme for Multilingual Management Assistants, I specialized in HR and Marketing. I fluently speak German (native) and English. I have a basic knowledge of French and Finnish.

$11.00 /hr
897 hours

Carlos Tejeda

Carlos Tejeda

Technical Support / Customer Service

Dominican Republic - Tests: 2

I have been in the call center business as customer service and technical support agent, team leader and supervisor for 8 years now for companies such as ACS Xerox, Stream Global Services and Convergys. My first experience was troubleshooting Android and iOS devices and providing customer service for Sprint and Boost Mobile for 3-years. My most recent experience was providing technical support via email for Western Digital for a large line up of products such as internal drives (SATA), external drives (USB, Thunderbolt), NAS drives, and business servers supported on Windows and OS X. I have a wealth of experience using different CRM applications/softwares such as Clarify, Salesforce and Zendesk; also I am very familiar with call and workforce management applications like Avaya CMS and IEX TotalView, and MicroStrategy for business data analysis. In addition I can work with Microsoft Word and Microsoft Excel for creating and running reports if needed. I have worked with GoToAssist and TeamViewer for remote support. Hereunder are the skills I can put at your services to accomplish success for your client and customers. • Phone Support • Email and Chat Support • Fluent English and very good grammar • Leader • Proactive • Technical Support oriented • Excellent Customer Service skills

$12.00 /hr
502 hours

Stefan Milicevic

Stefan Milicevic

Technical Support/Network Administrator

Serbia - Tests: 9 - Portfolio: 1

🌍 Hey everybody, thanks for visiting my profile! I Am an enthusiastic person, with ideas and thinking out of the box, I have a lot of interests in the new technologies, networking and everything related to cyber security. Highly motivated and always willing to learn and accept new challenges! To mention few, i have Basic and Advanced knowledge of: 💡 ~ cPanel ~ WHM ~ VestaCP ~ Linux ~ Windows ~ VMware ~ OSX ~ Dedicated Servers ~ Virtual Private Servers (VPS) ~ Cloud Hosting ~ Migrating Servers & Websites -Networking & Devices ✅ ~ Cisco ~ Mikrotik ~ Ubiquiti ~ Subneting ~ TCP/IP ~ Wireless ~ VPN ~ DNS ~ DHCP ~ Name Servers ~ Netflow Analyser -Web ✅ ~ Wordpress & other CMS's ~ Fresh Desk ~ CSS & HTML5 ~ SEO on site ~ Google Analytics ~ Google Webmasters ~ Google Adsense ~ Affiliate Marketing ~ Article Writing ~ Keyword Research -Area of interests ✅ ~ Network Penetration testing ~ Ethical Hacking ~ Network Security ~ Python

$9.00 /hr
0 hours

Cody Sheets

Cody Sheets

Technical SME/Support

United States - Tests: 8 - Portfolio: 1

Over 8 years, I have actively developed content in multiple areas including: 1. Web Development 2. Creative Writing 3. Journalism 4. Html, MySQL, and PHP Support 5. Software Support 6. Training I have also hosted a radio show, controlled three high school papers, and have worked with a national news agency as a journalist. My work is featured in many private areas, and I have always consistently performed at the top of my respected fields. I have provided both customer service and technical support for many small businesses, and know for a fact that its the support these businesses receive that determines their success. I am committed to the success of all of the small businesses I work with. If price tends to be an issue, lets work something out. I'll get things done on mark, on time, and above your expectations.

$21.11 /hr
810 hours

Melvin Polestico

Melvin Polestico

Technical Support Professional

Philippines - Tests: 4 - Portfolio: 1

I specialize in giving quality services with respect for deadlines and high expectations. I can bring value to you and your business and help you solve issues as long as it is within my range of expertise. “I am a dedicated support specialist that handles customer with care. I have been in technical support for 3 years now and I have been supporting clients with software and hardware issues. I am the type that a client can rely on to handle anything including breaking goals down into tasks and completing them on time. Having effective listening skills and multitasking capabilities makes me a great asset to the company. I am also knowledgeable in relevant software computer applications and equipment . I also establish proper course of action to ensure that work product is completed efficiently and on time/within proper time limits. With the combination of good interpersonal and customer care skills and an up to date technical knowledge I can be an additional help to your company. WORK EXPERIENCE: Convergys Inc. Cebu City (January 2013 – Present) Dell Certified Technical Support Specialist - Receive incoming calls and assist queries regarding Dell system issues. - Analyze and provide the correct resolution. - Provide self-help options. - Provide walk-through for the online website. - Remote Access on Dell Systems - Hardware Troubleshooting - Software Troubleshooting - Windows Operating System Installation (Windows XP, Vista, 7, 8.1, 10) - Microsoft Office Installation and Activation (Office 2010, Office 2013, Office 2016) Specialties: - Dell OptiPlex & Latitude Systems - Mobility Tablets (Venue 7, Venue 8, Venue 10, Venue 11 PRO) - Dell Chromebooks UNLIKELY LEGENDS Real Estate Photography - Data Entry - Flyers Designing - Create Virtual Tour Designs using WordPress

$6.00 /hr
90 hours

Lillibeth Stocker

Lillibeth Stocker

Software Tester / Technical Support

United States - Tests: 7

I am a Software Test Engineer with overall 8+ years of experience. I also worked as a Java Software Developer from 2000-2004. I believe that my strong technical experience and education will make me a very competitive candidate. With a BS degree in Computer Engineering, I have good skills in Computer Systems and Languages. I will never let a client down when it comes to professionalism.

$12.00 /hr
1 hours

Michelle Marie R.

Michelle Marie R.

Technical Support Represetative

Philippines - Tests: 2

I worked for Stream Global Solutions for over 4 years as a Dell Computer Hardware Technician. I specialized in Wireless Connectivity such as WiFi, Bluetooth and Mobilebroadband connections. I also configure routers and modems. Currently, I am working as a Microsoft Windows Expert for Convergys Philippines. I troubleshoot software related problems in Computers with Microsoft Windows operating system. I am looking for a part-time job to gain more experience and knowledge about other things aside from being a technical support and I am hoping to get it from trusted clients here in oDesk.

$3.33 /hr
0 hours

D S S L.

D S S L.

Technical/Desktop Support/System Administration.

India - Tests: 2

My objective is to provide the best Technical Support, customer service representative, and administrative support. I understand and uphold the principles that form the solid foundation to customer satisfaction and believe that my services should always leave customers satisfied. My zeal and passion for providing care for customers is amplified by my confidence and ability to stick to key instructions which lead to success. I possess unique and potent problem solving, negotiation and computer skills that enhance my service and provides a platform for effective and efficient results while ensuring that a positive image of my company is constantly enhanced. ● Familiarity with MS Office suite and Adobe applications. ● Expertise in troubleshooting issues for Windows,Linux & Mac OS. ● Expertise in Zendesk,OS,RT & Rhino ticketing system. ● Expertise in providing Technical/Customer support using remote access tools. ● Expertise in installing and configuring Local & Network printers. ● In-depth understanding of Computer Applications and wifi issues. ● Expertise in Client/Server, Active Directory and Network Infrastructure. ● Well versed in troubleshooting of Desktops and Laptops. ● Expertise in Networking protocols. ● Expertise in providing Technical support using remote access tools. ● In-depth understanding of Computer Applications.

$5.00 /hr
52 hours