Technical Support Representatives

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Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,806 hours

Frederike Gross

Frederike Gross

Multilingual Management Assistant is looking for new challenges

Finland - Tests: 4

In December 2015 I graduated from HAAGA-HELIA UAS, with a Bachelor Degree in Business Administration. During this Degree Programme for Multilingual Management Assistants, I specialized in HR and Marketing. I fluently speak German (native) and English. I have a basic knowledge of French and Finnish.

$11.00 /hr
897 hours

Vivek Bhatia

Vivek Bhatia

Data Entry, Internet Research, Network and PC Troubleshooting

India - Tests: 2 - Portfolio: 2

I am working in IT Industry from last 10 years and i have worked on different project like web research, data entry, computer and network troubleshooting. I believe in excellence, high quality and always on time service to clients. My Skills are Web Research, Typing, Data-Collection, Data-Analysis, Google Docs, Pdf to Word, Image Filtering, Network and Computer troubleshooting. I assure you quality work with accuracy and on time Service.

$3.33 /hr
518 hours

Cody Sheets

Cody Sheets

Technical SME/Support

United States - Tests: 8 - Portfolio: 1

Over 8 years, I have actively developed content in multiple areas including: 1. Web Development 2. Creative Writing 3. Journalism 4. Html, MySQL, and PHP Support 5. Software Support 6. Training I have also hosted a radio show, controlled three high school papers, and have worked with a national news agency as a journalist. My work is featured in many private areas, and I have always consistently performed at the top of my respected fields. I have provided both customer service and technical support for many small businesses, and know for a fact that its the support these businesses receive that determines their success. I am committed to the success of all of the small businesses I work with. If price tends to be an issue, lets work something out. I'll get things done on mark, on time, and above your expectations.

$21.11 /hr
810 hours

Melvin Polestico

Melvin Polestico

Technical Support Professional

Philippines - Tests: 4 - Portfolio: 1

I specialize in giving quality services with respect for deadlines and high expectations. I can bring value to you and your business and help you solve issues as long as it is within my range of expertise. “I am a dedicated support specialist that handles customer with care. I have been in technical support for 3 years now and I have been supporting clients with software and hardware issues. I am the type that a client can rely on to handle anything including breaking goals down into tasks and completing them on time. Having effective listening skills and multitasking capabilities makes me a great asset to the company. I am also knowledgeable in relevant software computer applications and equipment . I also establish proper course of action to ensure that work product is completed efficiently and on time/within proper time limits. With the combination of good interpersonal and customer care skills and an up to date technical knowledge I can be an additional help to your company. WORK EXPERIENCE: Convergys Inc. Cebu City (January 2013 – Present) Dell Certified Technical Support Specialist - Receive incoming calls and assist queries regarding Dell system issues. - Analyze and provide the correct resolution. - Provide self-help options. - Provide walk-through for the online website. - Remote Access on Dell Systems - Hardware Troubleshooting - Software Troubleshooting - Windows Operating System Installation (Windows XP, Vista, 7, 8.1, 10) - Microsoft Office Installation and Activation (Office 2010, Office 2013, Office 2016) Specialties: - Dell OptiPlex & Latitude Systems - Mobility Tablets (Venue 7, Venue 8, Venue 10, Venue 11 PRO) - Dell Chromebooks UNLIKELY LEGENDS Real Estate Photography - Data Entry - Flyers Designing - Create Virtual Tour Designs using WordPress

$6.00 /hr
90 hours

Lillibeth Stocker

Lillibeth Stocker

Software Tester / Technical Support

United States - Tests: 7

I am a Software Test Engineer with overall 8+ years of experience. I also worked as a Java Software Developer from 2000-2004. I believe that my strong technical experience and education will make me a very competitive candidate. With a BS degree in Computer Engineering, I have good skills in Computer Systems and Languages. I will never let a client down when it comes to professionalism.

$12.00 /hr
1 hours

Jaleel Moihdeen

Jaleel Moihdeen

Experienced Customer Support & Technical support Executive

India - Tests: 4 - Portfolio: 2

I have completed my degree Bachelors of Business Administration in Madras University, I have Seven years of experience in customer support, sales and technical support I used to take inbound calls and follow up on outbound calls. I also have handled billing, retention, phone and chat support, email marketing, appointment setting, outbound surveys, and sales. I am a Quick Learner and familiar with computers, I do multi tasking with many applications while taking calls and I am capable of working with any process that is related to Customer Support at any shift timings, It's important to me to build long term relationships with clients, so I'm primarily looking for long term projects. I'm flexible with 24/7 and I am happy to work closely with any existing freelancers you work with. If you wanna know more about me, feel free to send me a message to arrange an interview.

$6.00 /hr
5 hours

D S S L.

D S S L.

Technical/Desktop Support/System Administration.

India - Tests: 2

My objective is to provide the best Technical Support, customer service representative, and administrative support. I understand and uphold the principles that form the solid foundation to customer satisfaction and believe that my services should always leave customers satisfied. My zeal and passion for providing care for customers is amplified by my confidence and ability to stick to key instructions which lead to success. I possess unique and potent problem solving, negotiation and computer skills that enhance my service and provides a platform for effective and efficient results while ensuring that a positive image of my company is constantly enhanced. ● Familiarity with MS Office suite and Adobe applications. ● Expertise in troubleshooting issues for Windows,Linux & Mac OS. ● Expertise in Zendesk,OS,RT & Rhino ticketing system. ● Expertise in providing Technical/Customer support using remote access tools. ● Expertise in installing and configuring Local & Network printers. ● In-depth understanding of Computer Applications and wifi issues. ● Expertise in Client/Server, Active Directory and Network Infrastructure. ● Well versed in troubleshooting of Desktops and Laptops. ● Expertise in Networking protocols. ● Expertise in providing Technical support using remote access tools. ● In-depth understanding of Computer Applications.

$5.00 /hr
49 hours

Aditya Pulikanti

Aditya Pulikanti

System Administration/Technical/Desktop Support

India - Tests: 5

I had 1 Year experience as IT Coordinator, 3 years experience as System Administrator and 2 years experience in technical support. I had acquired Certification in Computer Network Administration from Northern Alberta Institute of Technology,Edmonton, Canada. I had acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. If you are seeking an IT professional who has excellent people and problem solving skills and can easily provide optimum support to your MIS operations, then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. ● Familiarity with MS Office suite and Adobe applications. ● Expertise in troubleshooting issues for Windows,Linux & Mac OS. ● Expertise in Zendesk,OS,RT & Rhino ticketing system. ● Expertise in providing Technical/Customer support using remote access tools. ● Expertise in installing and configuring Local & Network printers. ● In-depth understanding of Computer Applications and wifi issues. ● Expertise in Client/Server, Active Directory and Network Infrastructure. ● Well versed in troubleshooting of Desktops and Laptops. ● Expertise in Networking protocols. ● Expertise in providing Technical support using remote access tools. ● In-depth understanding of Computer Applications Moreover, I have the requisite technical competence to perform as a Network Administrator. I have technical skills in troubleshooting Desktops, Laptops , Active Directory, Exchange, DNS,DHCP and thorough knowledge in Windows and Linux Operating Systems. I offer excellent organizational skills, which have proven to be a critical asset in driving operations during the current associations. These qualities, combined with my dedication and tireless work ethic, should enable me to make a positive impact to the Organization.

$7.50 /hr
209 hours