Technical Support Representatives

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Merineth E.

Merineth E. Agency Contractor

Wordpress Expert, Magento, WebHosting Support, Technical Support,

Philippines - Tests: 5 - Portfolio: 6

I have been working in the IT industry for more than 9 years. I have a lot of experience in web development, technical support, system administration both Linux and Windows platform. I am a very well rounded with Technical, Billing, Customer Support, Server Management individual. A Jack of all trade. My core competencies includes the following below: * Wordpress Expert * Magento * OSCommerce * Webhosting server management * Apache server setup/maintainance * Email administration * DNS administration * Google Apps Administration * WHM, cPanel, WHMCS, HSPhere, Pleskbilling * WHM/cPanel installation and maintenance. * Apache, MySQL, PHP, OpenVZ, Virtuozzo, SolusVM, Plesk, * Administrative Support, Content Managing * knowledgeable in bash scripting I have experience with Zendesk, Harvest, Kayako, LiveChat, BugHerd I am and output driven individual and produce 100% results,and finds joy in being able to resolve a customer needs regarding the product or services. I am also open to new learning that may benefit the company that I am representing.

Groups: Bluehost Developers and Designers

$16.67 /hr
2,431 hours

Kaleb Q.

Kaleb Q.

Customer Support Representative/Technical Support Representative

Philippines - Tests: 2

• Possess positive work attitude and mental approach • Proficient with the use of the English language • Excellent team player and adapts well to different work environments • Goal oriented and highly competitive • Possess broad knowledge about computers and information technology • Possess fast typing skills

$3.00 /hr
345 hours

Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,794 hours

Tyler Martindale

Tyler Martindale Agency Contractor

Technical Writer/ Information Architect/Project Manager

United States - Tests: 14 - Portfolio: 9

I started working for In Time Tec back in December of 2012. After I graduated from Boise State University, In Time Tec hired me full-time as a technical writer. My primary role at In Time Tec is helping clients find the best possible way to communicate technical information. I've created documentation for a variety of clients, from Startup to Enterprise. SOFTWARE EXPERIENCE: Microsoft-- Word, Excel, Publisher, Access Adobe-- FrameMaker, Photoshop, Illustrator, RoboHelp Tech Smith-- Camtasia Studio, Snagit Agile- Jira, Trello, Spira Team POPULAR DELIVERABLES: Administrator & User Guides Troubleshooting Guides Style Guides Copyediting Services Information Architecture Online Help Video Demos & Tutorials At In Time Tec, I work with a skilled crew of writers, developers, and software engineers who add value to any contract I work on. This means fewer hours of research and training, and cost savings on every document produced. My core competency is writing and communication, which is often context for my clients. I take care of the specifics, and this in turn allows my clients to focus on other important tasks. For questions or to set up a meeting, please contact me! We can discuss the value I can add to your unique documentation project.

$25.00 /hr
1,115 hours

Muhammad Owais

Muhammad Owais Agency Contractor

Customer Service Expert/ Virtual Assistance/ Admin & Technical Support

Pakistan - Tests: 6 - Portfolio: 4

I have done the Bachelors in Computer Science, I have been a customer and technical support rep for almost 5 years now, I have worked as a Chat, Phone and Email Support for a US company printnpromote.com and labellecratfs.com, as a Zendesk email and chat support for a UK based company. I have worked as a sales rep for AT&T Inc in 2012. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

Groups: Customer Service Professionals

$7.90 /hr
1,239 hours

Jamsad Pulpadan

Jamsad Pulpadan

Technical & Customer Support

India - Tests: 5

I am a Technical Support Executive with 5 years working experience in international technical support environment. I have worked as a Technical Support Expert with Sony VAIO computers for 2 years and worked for McAfee Anti Virus Program for 3 years. I possess strong communication skills and interpersonal skills. Having worked with customers from various global locations, I have developed strong ability to build customer relationships. I am used to working under stringent timelines and have the ability to multi-task and make quick decisions. I am able to adapt well and can handle complex situations with ease. I strive for professional growth and career promotion.

$10.00 /hr
897 hours

Melvin Polestico

Melvin Polestico

Technical Support Professional

Philippines - Tests: 4 - Portfolio: 1

I specialize in giving quality services with respect for deadlines and high expectations. I can bring value to you and your business and help you solve issues as long as it is within my range of expertise. “I am a dedicated support specialist that handles customer with care. I have been in technical support for 3 years now and I have been supporting clients with software and hardware issues. I am the type that a client can rely on to handle anything including breaking goals down into tasks and completing them on time. Having effective listening skills and multitasking capabilities makes me a great asset to the company. I am also knowledgeable in relevant software computer applications and equipment . I also establish proper course of action to ensure that work product is completed efficiently and on time/within proper time limits. With the combination of good interpersonal and customer care skills and an up to date technical knowledge I can be an additional help to your company. WORK EXPERIENCE: Convergys Inc. Cebu City (January 2013 – Present) Dell Certified Technical Support Specialist - Receive incoming calls and assist queries regarding Dell system issues. - Analyze and provide the correct resolution. - Provide self-help options. - Provide walk-through for the online website. - Remote Access on Dell Systems - Hardware Troubleshooting - Software Troubleshooting - Windows Operating System Installation (Windows XP, Vista, 7, 8.1, 10) - Microsoft Office Installation and Activation (Office 2010, Office 2013, Office 2016) Specialties: - Dell OptiPlex & Latitude Systems - Mobility Tablets (Venue 7, Venue 8, Venue 10, Venue 11 PRO) - Dell Chromebooks UNLIKELY LEGENDS Real Estate Photography - Data Entry - Flyers Designing - Create Virtual Tour Designs using WordPress

$6.00 /hr
90 hours

Lillibeth Stocker

Lillibeth Stocker

Software Tester / Technical Support

United States - Tests: 7

I am a Software Test Engineer with overall 8+ years of experience. I also worked as a Java Software Developer from 2000-2004. I believe that my strong technical experience and education will make me a very competitive candidate. With a BS degree in Computer Engineering, I have good skills in Computer Systems and Languages. I will never let a client down when it comes to professionalism.

$12.00 /hr
1 hours

Michelle Marie R.

Michelle Marie R.

Technical Support Represetative

Philippines - Tests: 2

I worked for Stream Global Solutions for over 4 years as a Dell Computer Hardware Technician. I specialized in Wireless Connectivity such as WiFi, Bluetooth and Mobilebroadband connections. I also configure routers and modems. Currently, I am working as a Microsoft Windows Expert for Convergys Philippines. I troubleshoot software related problems in Computers with Microsoft Windows operating system. I am looking for a part-time job to gain more experience and knowledge about other things aside from being a technical support and I am hoping to get it from trusted clients here in oDesk.

$3.33 /hr
0 hours