Technical Support Representatives

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  1. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,341 hours
    4.08
  2. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Last active: 1 day ago - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,344 hours
    4.80
  3. Heidi Sugar Zeta

    Heidi Sugar Zeta

    customer service/technical support

    Philippines - Last active: 12 hours ago - Tests: 6

    I've been in the call center industry for nine years now handling billing, healthcare, customer service and technical support accounts. Handled U.S and Australian based accounts. I am a hardworking and very professional person. I'm also a fast learner and eager to learn more things for my own improvement and success.

    Groups: Pro Customer Service

    $6.00 /hr
    2,860 hours
    5.00
  4. John mark C.

    John mark C.

    Technical Support / Customer Service Representative

    Philippines - Last active: 7 days ago - Tests: 10 - Portfolio: 4

    For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make websites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. For more information and samples of my work you can visit my site www.bacolodpuppies.com I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business.

    $7.78 /hr
    6,437 hours
    4.55
  5. Kris B.

    Kris B. Agency Contractor

    Technical Support/Customer Service/Phone Support

    Philippines - Last active: 11/17/2014 - Tests: 6

    **Experienced in call center providing service to customer for technical and non-technical issues. **Hands-on experience in installing and troubleshooting windows and software applications **Computer systems experience beginning with assembly, repair and troubleshooting including malware,trojan,virus-removal. **Able to carry out routine network maintenance tasks.

    Associated with: Zyver Mekanix, Project Based Solutions

    $5.00 /hr
    1,909 hours
    5.00
  6. Roger anthony a I.

    Roger anthony a I.

    Recruitment Consultant, IT, Customer Service, Technical Support

    Philippines - Last active: 12 hours ago - Tests: 5 - Portfolio: 1

    In my five years of employment, i have developed technical support and customer service skills as a Technical Support Representative for AT&T; Bellsouth. I learned how to troubleshoot wired and wireless DSL connections, configure modems and routers etc.. but the most important thing is that i learned how to provide good customer service. I also have skills in recruitment which i practiced for almost 4 years. In the Philippines, i was able to recruit more than 200 candidates to work as a Customer Service Representative for 3 of our call center clients in Makati. I continued to work in Dubai as a Recruitment Consultant handling Sales and Customer Service Representatives for our Major Client, Etisalat,the leading communications company in the UAE. I'm seeking the opportunity to further sharpen my writing skills since writing is what i do when i have the time.

    $12.89 /hr
    7,182 hours
    5.00
  7. Cherry Bote

    Cherry Bote

    Technical Support/Customer Service Representative/Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 1

    My experience with outsourcing for almost 5 years makes me a perfect candidate for you. I have been a Representative, Subject Matter Expert and now a Team Leader. I am dedicated to doing my work properly and thoroughly. I'm a quick learner and also a team player. Being an Electronic Communications Engineer graduate, I have an advantage because of my knowledge in computers and electronic.

    $6.67 /hr
    10,014 hours
    4.99
  8. Lora Jell Salonga

    Lora Jell Salonga

    Graphic Designer/Customer Service/Technical Support

    Philippines - Last active: 6 days ago - Tests: 5 - Portfolio: 2

    Hi! Thanks for viewing my profile. I graduated with a Bachelor's Degree in Information Technology. I'm a graphic designer. I also worked as a technical support and customer service for several years. I've done a mentor and quality apprentice tasks as well. I can handle escalations and deal with difficult customers. I'm pretty much familiar with communicating with different types of customers. * Amazon.com Customer Service : Voice * Target.com Customer Service : Voice * Kindle Technical Support : Voice * Intuit (TurboTax) Technical Support : Email I can do layouts and designs using Adobe Photoshop CS and create visual presentations using MS PowerPoint and Adobe Premier. I also have knowledge in MS Office, MS Excel, Windows Movie Maker, Pinnacle and HTML. I'm self-motivated, hard working and patient. I'm also a positive and a goal oriented individual. I've gained all of these because of my family and job experiences. I always want to finish tasks given to me on or before the deadline. I'm very flexible when it comes to work hours. I could accomplish tasks according to what is required. I could work long hours if needed. I'm looking for a job that would help me provide and take care of my family needs. I'd also want to help improve and expand business of the company/team that would hire me. If I'd be given a task that I'm unfamiliar with, I'd always be willing to learn to accomplish the job and build work relationship.

    $4.44 /hr
    3,303 hours
    4.89
  9. Carlo D.

    Carlo D.

    Customer service representative/ Technical support/ Transcriptionist

    Philippines - Last active: 12 hours ago - Tests: 1 - Portfolio: 2

    I am a graduate of Bachelor's Degree in Nursing. Making me responsible, and be hardworking. I have a year of being a customer representative from call center environment and a year working online. Having the experience taught me how to handle customers, establishing rapport and being pro-active. The skill I wanted to develop is my socialization which can be enhanced through customer support. And hoping someday to be acclaimed in the said skill. I have a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I'm also into gaming as this keeps me busy other than work. I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority.

    $4.67 /hr
    3,806 hours
    5.00