Technical Support Representatives

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  1. NAYAB NASEER

    NAYAB NASEER

    eCommerce Services Sales Specialist, Shopping Cart Elite, eBay, Amazon

    Pakistan - Last active: 1 month ago - Tests: 14 - Portfolio: 8

    (Work Hard, Be Fair And Honest) These three words can generate loads of success. Every time I worked for my clients in the past and present I have become integral part of my client's task and manage them well,. I can do almost anything well almost! Currently I am a part of a well-known eCommerce service provider and holding major responsibilities. I am very detail oriented and like to get into the core of the task information to have it well done. But I take some time to completely understand the task and would like to know each and every aspect of that task to make it well done. A-Z

    $11.11 /hr
    5,641 hours
    5.00
  2. Aaron Summers

    Aaron Summers

    Linux Cloud Engineer / 14 Years Real World Experience

    United States - Last active: 1 day ago - Tests: 7 - Portfolio: 2

    Daily engineering and administration of OpenBSD, FreeBSD, Linux and Windows based operating environments. LAN/WAN: Experience identifying a large number of network and host based security problems. Stabilized the bandwidth billing system for accuracy and provided assistance to the web development team. UNX(tm)/Linux/BSD: Designed and built a custom Enterprises Data Ware House utilizing RedHat Enterprise Linux, IBM Information Server, and the Sun N1 toolkit. Back ported the RedHat clustering tools and GFS modules for RedHat Enterprise Linux 4. Customized the operating environment for running the IBM Information Server 8 family of applications, consisting of IBM DB2 V 9.3, IBM WebSphere 6.0, IBM DataStage and IBM QualityStage. Was the single onsite operations point for the HP-UX, Solaris, FreeBSD, MacOS X, and Linux machines. Wrote custom tools for monitoring and metrics. Fluent in the change management process as it relates to Sarbanes Oxley, internal, and external audits. Extensive documentation of custom applications, primarily our custom data warehouse solution. Designed and implemented the company's external web presence using Solaris 10. Utilized zones, the ZFS file system, and hardware RAID on the T2000 platform. Wrote my own tools in Perl, C, and the Bourne shell. Debugged many complex operational problems. Specialties Started running Linux around 1993, kernel was 0.99 Moved onto SunOS and Open/FreeBSD. Since have worked with HP-UX and SCO extensively. Currently work with RHEL, AMI Linux, CentOS, OpenBSD, EC2, Parallels, and Rackspace.

    $30.00 /hr
    5,772 hours
    4.97
  3. Muhammad Asif

    Muhammad Asif

    Wordpress | Wishlist Members Expert | DAP Expert | OP.2.0 Expert.

    Pakistan - Last active: 1 day ago - Tests: 4 - Portfolio: 17

    I am expert in building websites using: Wordpress, Php, MySql, HTML/CSS, Technical Customer Support Management, Joomla, Woo Commerce, Wishlist members, Digital Access Pass (DAP), Optimize Press 1.0 and 2.0, Genesis Framework, Woo Framework.. Cloning and migration. Integration of 1shoppingcart, Premium Web Cart, 2co, Paypal Clickbank. Customization of: Aweber, MailChimp, GetResponse, IContact Form and setting up. I am a quality communicator and deliver project in time so far throughout the Odesk history. I have earned certificate for Woo Commerce sites setup and Creation and Managing Responsive templates.

    Groups: Bluehost Developers and Designers

    $56.00 /hr
    4,603 hours
    4.99
  4. Ivan Ershov

    Ivan Ershov

    Cloud Architect/Engineer/Devops / Linux Admin

    Russia - Last active: 1 day ago - Tests: 11 - Portfolio: 2

    Over the last 10 years, I have been working as technical support engineer/team leader/infrastructure architect for the different companies with on-premise/cloud hosting. My competency lies in planning, development, deployment and setup of the environments from scratch, troubleshooting/support/improvement of existing production systems based on Linux/Unix with the focus on automation and high availability. Have a lot of experience in automation/monitoring/backup of different distributed environments with LAMP stack and other applications, different clustering, scalability and high-availability techniques. Operating systems: Debian/Ubuntu, Redhat(Fedora, RHEL, Centos), Suse, AmazonLinux Level of skill with Unix/Linux: RHCE MailServers: qmail, postfix, sendmail etc Databases: Postgresql, Oracle, Mysql, noSQL databases (Mongodb, Cassandra, Couchbase, Redis etc) Clustering: RHCS, terracotta, heartbeat, pacemaker, distributed balanced setups Programming, scripting languages: Bash, PL/SQL, Ruby Clouds: AWS/Tata/RackSpace/CloudStack/Openstack/Azure Automation: Chef/Puppet, RightScale, AWS Opsworks,CloudFormation etc Continuous integration/deployment: Docker, Atlassian tools, Jenkins, SVN/Git, Codebase etc. Loadbalancers/proxies: Clouds LBs, Haproxy, mod_jk, Squid, Apache, Nginx Application servers: tomcat, jetty, jboss, Apache, Nginx, different PHP-based servers Monitoring: Nagios, Zabbix, Newrelic, OMD etc English: fluent Availability: up to 30hrs/week

    $38.89 /hr
    1,823 hours
    4.96
  5. Ashraful S.

    Ashraful S.

    Software Engineer

    Bangladesh - Last active: 1 day ago - Tests: 9 - Portfolio: 12

    To work as a part of a dynamic team where there will be opportunities to make significant contributions. The work environment should require innovations that would utilize my educational qualifications, capabilities and practical and professional experience. javascript - 6+ years ajax - 6+ years extjs - 4+ years jquery - 5+ years angularjs - 2+ years node.js - 3+ years html - 6+ years css - 6+ years php - 6+ years java - 6+ years spring - 3+ years struts - 3+ years database - 6+ years bitcoin/litecoin technology - 2+ years

    $27.78 /hr
    5,376 hours
    4.81
  6. Robert H.

    Robert H.

    Team Lead/ Technical Expert Support(Phone/Chat/Email)

    Philippines - Last active: 1 day ago - Tests: 6

    I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

    $12.00 /hr
    6,156 hours
    4.70
  7. Kirill Reva

    Kirill Reva

    Web Developer

    Russia - Last active: 1 day ago - Tests: 8 - Portfolio: 2

    I have been building web applications for over 7 years now. I have a deep background in fundamental PHP5 (with MVC architecture), MySQL, HTML5, CSS3 and jQuery. I am currently focused on Laravel and Wordpress web application work, including building plugins and creating responsive design sites. My previous expertise includes Codeigniter, Yii framework, AJAX, PL/SQL, Oracle DB and Java. Even though I have no proven track record in developing Zend 2 - and Kohana-based sites, I am ready to deal with such projects as well. Regardless of the programming, I am passionate about providing first class results and excellent service. I love presenting the solution I feel is best for my clients and work with them to get them what they need. I am looking for interesting full-time, and ideally long-term projects to keep busy.

    Groups: Application Developers Alliance

    $33.33 /hr
    6,688 hours
    4.99
  8. Conal Mullan

    Conal Mullan

    Full-Stack Developer - Troubleshooter/PHP/Javascript

    United Kingdom - Last active: 1 day ago - Tests: 5 - Portfolio: 1

    With a strong technical background in both Windows and Linux server administration, I consider myself to be a highly skilled internet & technology all rounder. Combining both experience and knowledge I can quickly identify and assess customer/client needs and find solutions to suit their requirements. I have been working successfully as an independent remote contractor for over 7 years and have built up particular strengths in MS server products especially SQL Server & IIS - with strong coding skill in javascript/jquery, PHP and experience in many other broader web technologies. I pride myself on being a fast learner and just enjoy making things work. I have been able to maintain long term relationships with my clients and am eager to continue to do so having recently completed a long term contract at another oDesk employer. Having worked in corporate IT for 7 years in a very high service availability environment, I know how to work under pressure whilst adhering to process. My key personal strengths include a keen attention to detail, excellent troubleshooting skills and an easy-going demeanour that helps me build strong working relationships quickly.

    $30.00 /hr
    8,044 hours
    5.00
  9. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,787 hours
    5.00
  10. Szabolcs B.

    Szabolcs B.

    ASP.NET , MSSQL , C# EXPERT

    Serbia - Last active: 2 days ago - Portfolio: 1

    I am a professional .NET developer with 8+ years of experience. I am a Microsoft Certfified Professional. I am expert in C#, VB.NET, ASP.NET, MSSQL, Microsoft Sharepoint, JQuery, Entity Framework, LINQ. EDUCATION: 2002 - 2006 BSC in computer engineering, "Gabor Denes" Serbia WORK EXPERIENCE: September 2007 - Company:Jusoft ltd. , Ada, Serbia Position: software developer, it security consultant Main activites: developing .net based applications, web applications security testing) Mart 2004 – August 2007 Company: Infoline ltd., Ada, Serbia Position: software developer Main activities: developing desktop applications

    $35.00 /hr
    1,682 hours
    4.94