Technical Support Representatives

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  1. Lora Jell Salonga

    Lora Jell Salonga

    Graphic Designer/Customer Service/Technical Support

    Philippines - Tests: 5 - Portfolio: 2

    Hi! Thanks for viewing my profile. I graduated with a Bachelor's Degree in Information Technology. I'm a graphic designer. I also worked as a technical support and customer service for several years. I've done a mentor and quality apprentice tasks as well. I can handle escalations and deal with difficult customers. I'm pretty much familiar with communicating with different types of customers. * Amazon.com Customer Service : Voice * Target.com Customer Service : Voice * Kindle Technical Support : Voice * Intuit (TurboTax) Technical Support : Email I can do layouts and designs using Adobe Photoshop CS and create visual presentations using MS PowerPoint and Adobe Premier. I also have knowledge in MS Office, MS Excel, Windows Movie Maker, Pinnacle and HTML. I'm self-motivated, hard working and patient. I'm also a positive and a goal oriented individual. I've gained all of these because of my family and job experiences. I always want to finish tasks given to me on or before the deadline. I'm very flexible when it comes to work hours. I could accomplish tasks according to what is required. I could work long hours if needed. I'm looking for a job that would help me provide and take care of my family needs. I'd also want to help improve and expand business of the company/team that would hire me. If I'd be given a task that I'm unfamiliar with, I'd always be willing to learn to accomplish the job and build work relationship.

    $4.44 /hr
    3,569 hours
    4.89
  2. Carlo D.

    Carlo D.

    Customer service representative/ Technical support/ Transcriptionist

    Philippines - Tests: 1 - Portfolio: 2

    I am a graduate of Bachelor's Degree in Nursing. Making me responsible, and be hardworking. I have a year of being a customer representative from call center environment and a year working online. Having the experience taught me how to handle customers, establishing rapport and being pro-active. The skill I wanted to develop is my socialization which can be enhanced through customer support. And hoping someday to be acclaimed in the said skill. I have a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I'm also into gaming as this keeps me busy other than work. I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority.

    $4.67 /hr
    4,023 hours
    5.00
  3. Nema Faith Quijano

    Nema Faith Quijano Agency Contractor

    Telemarketing/ Lead Generation/Customer Service/Technical Support

    Philippines - Tests: 3

    Working as freelancer for over 5 years. I am motivated individual who works well with minimum supervision. I have strong verbal, listening and written skills. Adapt at multitasking to achieve individual and team goals. To utilize my expertise in Sales, Telemarketing and Appointment Setting. Comfortable in interacting with all levels of the organization. Diverse background includes sales, customer service and supervision. Committed to quality and excellence.

    Associated with: IMH Outsourcing Agency, Excellent Service Provider, Telemarketer Group Manila™

    $7.78 /hr
    2,324 hours
    5.00
  4. Jayson Valdez

    Jayson Valdez Agency Contractor

    Technical Support / Customer Service (Phone, Email & Chat)

    Philippines - Tests: 6

    • More than 7 years of successful experience in customer service and technical support with recognized strengths in account maintenance, problem-solving and troubleshooting methods, after-sales support, and planning/implementing proactive procedures and systems to avoid future occurrences. • A multimedia enthusiast with good knowledge of different media tools used for text, photo, and video. • Possesses solid computer skills. With advance knowledge of the major consumer OS such as Windows XP – 8, Mac OSX systems and Linux. • Has good knowledge in TCP/IP and LAN • Has good working knowledge of productivity tools such as MS Excel, Word and Powerpoint. • Ability to train, motivate, and supervise customer service employees. • Highly effective and possesses strong professional integrity • Wide experiences of the Technical Helpdesk industry with specifics on technical troubleshooting methods and customer sales and retention. • Extensive knowledge of printing technologies on laser and inkjet printers. • Excellent knowledge of the different hardware technologies of consumer/enterprise computers whether desktop and/or laptops. • A fast learner, critical thinker and has constant willingness to learn additional knowledge

    Associated with: DigiNomads

    $7.78 /hr
    2,466 hours
    5.00
  5. Trexie Eusebio

    Trexie Eusebio Agency Contractor

    Customer Service Representive/Technical Support Specialist/Nurse

    Philippines - Tests: 5 - Portfolio: 2

    Hi, I'm Trexie D. Eusebio, has 3 years of experience working in a BPO industry, and is specialized in executive-level administrative support and customer relations. Familiar with MS Word, Excel, InDesign, and Internet applications; able to learn new programs. Skilled in research, analyzing data, writing, and editing. Careful and thorough proofreader who ensures that a consistent message is maintained and the smallest details are not overlooked. Adept at managing multiple projects simultaneously while maintaining composure and a sense of humor. Detail-oriented, accurate, and dependable, with an uncompromising work ethic. An active listener with strong interpersonal skills. Strive to understand client needs and provide exceptional results. Has an over 2 years of business and sales management experience.

    Associated with: HOPE Solutions, Power Cast

    $7.00 /hr
    5,969 hours
    4.98
  6. Oliver Montero

    Oliver Montero

    Technical Support Rep/ Customer Service Rep

    Philippines - Tests: 7 - Portfolio: 1

    Skilled free-lancer computer technician and more than 10 years experienced in computer industry. Worked in 3 different computer cafe as computer technician. Experienced in call center providing service to customer for technical and non-technical issues. Works well independently or in a group setting providing all facets of computer issues. Easily identify and resolve technical issues and concerns. Experienced and knowledgeable in diagnosing, troubleshooting and resolving client issues with hardware and software maintenance, installations and upgrades. Excellent communication and presentation capabilities.

    $3.33 /hr
    3,832 hours
    5.00
  7. Michelle S.

    Michelle S. Agency Contractor

    Customer Service Professional/Technical Support Representative

    Philippines - Tests: 6

    To secure a challenging entry-level position with a dynamic organization and this will enable me to apply my education and creative skills to the benefit of the organization and exceed my clients expectation.

    Associated with: Kradikzdotnet

    $5.56 /hr
    8,065 hours
    4.99
  8. Jamel Dunn

    Jamel Dunn Agency Contractor

    Sales, Customer Service, Appointment Setting, Technical Support,

    United States - Tests: 2

    I have over 10 years experience in Sales, Customer Service, Outbound and Inbound Telemarketing and Cold Calling as well. I have a very clear and polite voice and I am a natural closer who is very good at overcoming objections. Hire me if you want the job done.

    Associated with: JNK Employment Services

    $11.11 /hr
    1,038 hours
    3.86
  9. Karol F.

    Karol F. Agency Contractor

    Customer Service/Technical Support/Email and Chat Support/DataEntry/VA

    Philippines - Tests: 7 - Portfolio: 4

    I'm looking for a long term job to a Client where I can continue to grow as a Freelancer. I'm an experienced call center representative in all aspects. Customer Service, Sales and Technical. I have worked as a customer service representative with Expedia travel for 4 years and Technical Support representative with TimeWarner Cable for 1 year. Having said that, I would say that my communication skills, multi-tasking skills and Customer Service are excellent. •I am fluent in both written and verbal English. •I can speak English with an American accent. •I am well organized. •I am Reliable and Loyal. •I can work under pressure. •I work fast and meet deadlines. With my passion to service, I want to seek more opportunities in servicing my client professionally and effectively as specified by your business protocols and in accordance with established policies and procedures.

    Associated with: Virtual Support Pros Agency

    $4.50 /hr
    1,337 hours
    5.00
  10. Suparna Roy

    Suparna Roy

    Technical Support/Pre-sales/ /Data Entry/Research / Customer Service

    India - Tests: 3

    Professional experience over 8years with 6years on Information Security Pre-sales and Support. Highly skilled on multiple domain and field or work ranging from Technical Support, Escalation Specialist, Pre-Sales, Internet Research, Article Rewriting submitting, Data Entry, and Ads Posting. Excellent communication skills and confident enough to achieve the targets assigned within the stipulated timeframe. Enjoys being in team as a team member or take the leadership as and when required.

    $3.33 /hr
    1,153 hours
    5.00