Technical Support Representatives

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  1. Matt Kinertia Quatrani

    Website dude

    United States - Last active: 1 day ago

    I lika do da cha cha

    $22.22 /hr
    1,173 hours
    5.00
  2. Edison C.

    Edison C.

    Data Entry, Web Research, Basic Editing and Enhancing Images

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 1

    My primary skills are Data Entry, Web Research and Email Marketing. I'm also proficient in Windows environment-based applications, which includes Microsoft Office (Word, Excel, PowerPoint) I have skills in Photo Editing using Adobe Photoshop. My past job in an IT company are assembling personal computer which include installing Operating System (Windows OS) and other software or application needed by the client. I also do technical support and repair to the client.

    $5.56 /hr
    5,448 hours
    4.99
  3. John Tito

    John Tito

    customer service support - Live Chat, Email, Ticket Support

    Kenya - Last active: 1 day ago - Tests: 5

    I have over 20 years of customer service experience including online, via email, over the phone and in person. For the last 3 years I have been working as a Parts Advisor offering Live chat and Ticket support using the Livezilla platform. My duties include chatting with customers visiting the JustJags' website and, with the assistance of an online EPC, assist them identify the right parts for their vehicles and further help them set up their orders. When not chatting I do some work updating the online store and responding to customers' email inquiries. I'm primarily a customer focused individual having a positive attitude with a penchant for hard work and a friendly, professional demeanor. I have proven experience as far as interacting hands-on with customers is concerned from one-on-one encounters over the sales counter to responding to customer inquiries via phone, email or online chat. Product knowledge is top of my priorities as is customer satisfaction and I'm quick and easy in learning new things. I have a wealth of experience in automotive parts with vast knowledge of both the electronic parts catalog and the manual parts catalog. I also possess a good command of the English language with good grammar and few or no spelling mistakes. I have done several jobs on article rewriting and data entry on other freelance sites. I look forward to working with you as a customer service rep as well as any additional projects you may need assistance with.

    $5.56 /hr
    8,915 hours
    5.00
  4. Mercid lyka T.

    Mercid lyka T.

    Data Entry Professional

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 4

    To obtain a position that will enable me to use my strong organizational skills, educational background and work experience and the ability to work well with people while at home. I am willing to learn new things and expand my knowledge and skills in odesk. I have knowledge in excel, word and powerpoint that can help in doing any required task.

    $5.56 /hr
    6,200 hours
    4.94
  5. Nenad P.

    Nenad P.

    Web Researcher and VA

    Serbia - Last active: 4 days ago - Tests: 12 - Portfolio: 4

    I have a master's degree in geography and tourism and have taught these subjects at a school of economy for a decade. Over the past three years on oDesk/Upwork, I have managed to develop excellent web research and VA skills by working for various clients from all parts of the world. My previous experiences on oDesk include, but are not limited to, in-depth Internet research (tourism market mainly), creating detailed travel itineraries, travel article writing, blog writing, and translating from English into Serbian and vice versa. I offer to perform my duties with proper dedication, honesty and integrity. My major assets are that I always execute my tasks in a timely manner and guarantee excellent work quality. Do not hesitate to contact me as I am open to suggestions and flexible work arrangements, willing to learn, and eager to gain new experiences.

    $8.89 /hr
    2,154 hours
    5.00
  6. Dominic I.

    Dominic I.

    Customer Support & Virtual Assistant (All-Rounder)

    India - Last active: 1 day ago - Tests: 7 - Portfolio: 3

    I have an experience of twelve years in the customer service industry and I would need to be trained according to the specification of product/service. I am excellent at using computers and has good typing speed. I am detail oriented and have good experience in multi-tasking, and can take down notes on a call without interrupting the customer. Customers can clearly understand me and I have no problem solving the queries of the customer providing timely and friendly service. Because of my long-term working experience I have gone beyond customer’s expectations which has earned me good feedback from customer’s as well as clients. With this I have the ability to upsell, I can convince the customers who see the need to buy add-ons to their existing products. Most of the products and service were related to computers, and because of this I have very good knowledge in software and hardware related issues. I have a good understanding of operating systems and other software applications. My key role in my previous company was to identify any technical error and provide an immediate solution.

    $4.50 /hr
    18,632 hours
    4.90
  7. Aaron Thompson

    Aaron Thompson

    Customer Service and Advertisement

    Belize - Last active: 1 day ago

    For nearly three years now, have i develope the skills to meet customer and client expectations. Due to my experience in customer service and support, i'm capable of adapting under any circumstances which will help further assist and improve custumers satisfaction. Belize is my home, and our first language is english; so the clearity of my speech is well sound and fluent. I'm also experience in the fields of: phone support, advertisement, and marketing research and survey.

    $4.44 /hr
    8,741 hours
    5.00
  8. Ronuel Rivera

    Ronuel Rivera

    Wintel System and Network Admin

    Philippines - Last active: 1 day ago - Tests: 5

    • Microsoft Certified Professional (MCP), MCP ID# 6237650 • Hands-on experience in installation, administration and maintenance of Windows server 2008 and 2003 Active directory Users and computers, DNS, DHCP, Domain Wide Group Policy Planning and Implementation, File Server management. • Managed and Implemented Dell Equalogic SAN Storage Solution • Experienced in managing Symantec backup exec and Dell Power Vault Tape Drive • Experienced in managing Dell PowerEdge and HP Proliant Servers • Experienced in PC setup and configurations, software installations and troubleshooting • Experienced in Computer hardware troubleshooting, assembling/disassembling. • Experience in Blue Coat ProxySG • Knowledgeable in CISCO switching and routing, cabling, and TCP/IP, LAN/WAN. • Knowledgeable in HTML and Adobe Photoshop. • Proficient in Microsoft Word, Microsoft Excel and Outlook 2003 and 2007 • Proficient in Windows (Server 2003, Vista, XP, 7). • Experienced in ticketing system working environment. • Experienced in supporting Aspect Dialer. • Service-minded attitude with analytical problem solving skills. • Quick learner and willing to be trained.

    $5.00 /hr
    3,687 hours
    5.00
  9. Joanne marie P.

    Joanne marie P.

    Live Chat/Zendesk Customer Service Specialist

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    I have been in the customer service industry for 6 years now. I have worked as an article write in a small scale call center, then a month after, I worked as customer service representative in one of the pioneering BPO companies here in the Philippines. During my stay in this company, I have been an assistant team leader and do admin tasks as assigned by my superior; I have also experienced using the CosmoUniverse for taking calls- inbound/outbound. After 2 years in the Call center industry, I decided to work from home. Since 2011, I have been working using Zendesk. I have also worked as an appointment setter, researcher, and just recently, a livechat support specialist. I do have experiences in using Microsoft word, and Google drive. I am hard-working and pays attention to detail. Furthermore, I always ensure that I deliver as I promised.

    $4.22 /hr
    5,767 hours
    5.00