Technical Support Representatives

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Frederike Gross

Frederike Gross

Multilingual Management Assistant is looking for new challenges

Finland - Tests: 4

In December 2015 I graduated from HAAGA-HELIA UAS, with a Bachelor Degree in Business Administration. During this Degree Programme for Multilingual Management Assistants, I specialized in HR and Marketing. I fluently speak German (native) and English. I have a basic knowledge of French and Finnish.

$11.00 /hr
897 hours

Vivek Bhatia

Vivek Bhatia

Data Entry, Internet Research, Network and PC Troubleshooting

India - Tests: 2 - Portfolio: 2

I am working in IT Industry from last 10 years and i have worked on different project like web research, data entry, computer and network troubleshooting. I believe in excellence, high quality and always on time service to clients. My Skills are Web Research, Typing, Data-Collection, Data-Analysis, Google Docs, Pdf to Word, Image Filtering, Network and Computer troubleshooting. I assure you quality work with accuracy and on time Service.

$3.33 /hr
518 hours

Stefan Milicevic

Stefan Milicevic

Technical Support/Network Administrator

Serbia - Tests: 9 - Portfolio: 1

🌍 Hey everybody, thanks for visiting my profile! I Am an enthusiastic person, with ideas and thinking out of the box, I have a lot of interests in the new technologies, networking and everything related to cyber security. Highly motivated and always willing to learn and accept new challenges! To mention few, i have Basic and Advanced knowledge of: 💡 ~ cPanel ~ WHM ~ VestaCP ~ Linux ~ Windows ~ VMware ~ OSX ~ Dedicated Servers ~ Virtual Private Servers (VPS) ~ Cloud Hosting ~ Migrating Servers & Websites -Networking & Devices ✅ ~ Cisco ~ Mikrotik ~ Ubiquiti ~ Subneting ~ TCP/IP ~ Wireless ~ VPN ~ DNS ~ DHCP ~ Name Servers ~ Netflow Analyser -Web ✅ ~ Wordpress & other CMS's ~ Fresh Desk ~ CSS & HTML5 ~ SEO on site ~ Google Analytics ~ Google Webmasters ~ Google Adsense ~ Affiliate Marketing ~ Article Writing ~ Keyword Research -Area of interests ✅ ~ Network Penetration testing ~ Ethical Hacking ~ Network Security ~ Python

$9.00 /hr
0 hours

Melvin Polestico

Melvin Polestico

Technical Support Professional

Philippines - Tests: 4 - Portfolio: 1

I specialize in giving quality services with respect for deadlines and high expectations. I can bring value to you and your business and help you solve issues as long as it is within my range of expertise. “I am a dedicated support specialist that handles customer with care. I have been in technical support for 3 years now and I have been supporting clients with software and hardware issues. I am the type that a client can rely on to handle anything including breaking goals down into tasks and completing them on time. Having effective listening skills and multitasking capabilities makes me a great asset to the company. I am also knowledgeable in relevant software computer applications and equipment . I also establish proper course of action to ensure that work product is completed efficiently and on time/within proper time limits. With the combination of good interpersonal and customer care skills and an up to date technical knowledge I can be an additional help to your company. WORK EXPERIENCE: Convergys Inc. Cebu City (January 2013 – Present) Dell Certified Technical Support Specialist - Receive incoming calls and assist queries regarding Dell system issues. - Analyze and provide the correct resolution. - Provide self-help options. - Provide walk-through for the online website. - Remote Access on Dell Systems - Hardware Troubleshooting - Software Troubleshooting - Windows Operating System Installation (Windows XP, Vista, 7, 8.1, 10) - Microsoft Office Installation and Activation (Office 2010, Office 2013, Office 2016) Specialties: - Dell OptiPlex & Latitude Systems - Mobility Tablets (Venue 7, Venue 8, Venue 10, Venue 11 PRO) - Dell Chromebooks UNLIKELY LEGENDS Real Estate Photography - Data Entry - Flyers Designing - Create Virtual Tour Designs using WordPress

$6.00 /hr
90 hours

Cody Sheets

Cody Sheets

Technical SME/Support

United States - Tests: 8 - Portfolio: 1

Over 8 years, I have actively developed content in multiple areas including: 1. Web Development 2. Creative Writing 3. Journalism 4. Html, MySQL, and PHP Support 5. Software Support 6. Training I have also hosted a radio show, controlled three high school papers, and have worked with a national news agency as a journalist. My work is featured in many private areas, and I have always consistently performed at the top of my respected fields. I have provided both customer service and technical support for many small businesses, and know for a fact that its the support these businesses receive that determines their success. I am committed to the success of all of the small businesses I work with. If price tends to be an issue, lets work something out. I'll get things done on mark, on time, and above your expectations.

$21.11 /hr
810 hours

Lillibeth Stocker

Lillibeth Stocker

Software Tester / Technical Support

United States - Tests: 7

I am a Software Test Engineer with overall 8+ years of experience. I also worked as a Java Software Developer from 2000-2004. I believe that my strong technical experience and education will make me a very competitive candidate. With a BS degree in Computer Engineering, I have good skills in Computer Systems and Languages. I will never let a client down when it comes to professionalism.

$12.00 /hr
1 hours

Jaleel Moihdeen

Jaleel Moihdeen

Experienced Customer Support & Technical support Executive

India - Tests: 4 - Portfolio: 2

I have completed my degree Bachelors of Business Administration in Madras University, I have Seven years of experience in customer support, sales and technical support I used to take inbound calls and follow up on outbound calls. I also have handled billing, retention, phone and chat support, email marketing, appointment setting, outbound surveys, and sales. I am a Quick Learner and familiar with computers, I do multi tasking with many applications while taking calls and I am capable of working with any process that is related to Customer Support at any shift timings, It's important to me to build long term relationships with clients, so I'm primarily looking for long term projects. I'm flexible with 24/7 and I am happy to work closely with any existing freelancers you work with. If you wanna know more about me, feel free to send me a message to arrange an interview.

$6.00 /hr
5 hours

Merineth E.

Merineth E. Agency Contractor

Wordpress Expert, Magento, WebHosting Support, Technical Support,

Philippines - Tests: 5 - Portfolio: 6

I have been working in the IT industry for more than 9 years. I have a lot of experience in web development, technical support, system administration both Linux and Windows platform. I am a very well rounded with Technical, Billing, Customer Support, Server Management individual. A Jack of all trade. My core competencies includes the following below: * Wordpress Expert * Magento * OSCommerce * Webhosting server management * Apache server setup/maintainance * Email administration * DNS administration * Google Apps Administration * WHM, cPanel, WHMCS, HSPhere, Pleskbilling * WHM/cPanel installation and maintenance. * Apache, MySQL, PHP, OpenVZ, Virtuozzo, SolusVM, Plesk, * Administrative Support, Content Managing * knowledgeable in bash scripting I have experience with Zendesk, Harvest, Kayako, LiveChat, BugHerd I am and output driven individual and produce 100% results,and finds joy in being able to resolve a customer needs regarding the product or services. I am also open to new learning that may benefit the company that I am representing.

Groups: Bluehost Developers and Designers

$16.67 /hr
2,434 hours

Raphael Paolo D.

Raphael Paolo D.

Technical Support - Customer Service Professional

Philippines - Tests: 8

I am a firm believer that exceptional customer service can help sustain a business. As a technical/customer support professional with over a decade worth of experience, I pride myself in providing quality service not only for my clients but also for my clients' customer base. Customer oriented, results focused, passionate, not afraid to take ownership and accountability; these are some of the attributes I possess and I feel are needed for giving excellent customer service. I started out in the BPO industry as an agent in 2003 before I transitioned to working from home in 2011. During those years, I worked as a support professional for Dell Inc, Sprint and AT&T U-Verse. From handling technical troubleshooting of hardware and software, internet and modem connectivity to billing and up-selling, these experiences allowed me to develop all the key qualities needed to be successful in my field. My consistent and always improving performances resulted in promotions year after year until I resigned as a Senior Team Manager in 2011. I was then hired by a small kitchen cabinet maker out of New Jersey to handle their customer service. I helped develop processes, knowledge base articles, produced video materials, screened and trained new recruits. As a Work at Home professional, I enjoy working with small to medium sized businesses. I feel a sense of accomplishment whenever I help a business reach its goals. No matter how big or small, if that is your goal then I make it my personal mission. Together, we can take the necessary steps to achieving your dreams for your business.

$10.00 /hr
11,756 hours