Technical Support Representatives

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  1. Slavcho Andov

    Slavcho Andov

    Assistant, writer, social media manager

    Macedonia - Tests: 6

    In the past 9-10 years I have worked on a lot of online projects, on some of them I even worked as a volunteer. In those years I worked as a virtual assistant, in an office mostly doing offline and online data entry and email handling. My online projects consists of creating and managing websites, manly using Joomla or Wordpress. I was and still am a member of many forums where I answer questions and resolve problems on many different subjects. Also I write tutorials, articles and reviews for products or software. Apart from that I worked as a social media manager, working up the plans, as well as posting and managing the social media accounts of the companies that hired me, where most of the work was also communicating with the clients, giving them the information that they required or acting as a technical/customer support.

    $5.56 /hr
    1,602 hours
    4.95
  2. Muhammad F.

    Muhammad F.

    Asterisk ,OpenSIPS, FreePBX, VTigerCRM, Kannel, Perl, Python, PHP,XMPP

    Pakistan - Tests: 3 - Portfolio: 3

    Over seven years of experience in designing complex telephony Systems using Asterisk, OpenSIPS and FreeSWITCH. - Implementation of OpenSIPS/Asterisk/Radius based telephony systems. - Implementation of various contact center solutions. - Google's Speech Recognition: text2voice and voice2text - vTigerCRM and Asterisk integration for callpopups. - Predictive dialer and progressive dialer. - Configuration of various TDM Gateways. - iOS/Android push messaging integration with OpenSIPS. - Realtime Rate web service for SIP Clients. Key Skills. Asterisk, OpenSIPS, FreeSWITCH, Kannel, FreePBX, Elastix, Genbend SIP Server, FreeRadius, Openfire XMPP. Perl, Python, PHP, Symfony

    $11.11 /hr
    13 hours
    5.00
  3. Vikram Singh Rao

    Vikram Singh Rao

    Wordpress Expert

    India - Tests: 5 - Portfolio: 27

    Get your Wordpress site/blog configured/managed by professional who has experience over 5 years working on wordpress. as a policy i do not work more then 2 projects at a time so that i can provide high quality service to my clients. with specialization in Wordpress installation, migration, optimization, modification along with plugin and theme related issues, rest assured that you will get your work done on time with competitive cost. you will get regular updates about the work done on your project and also get 30 day support after the completion. Feel free to ask any question you have.

    $8.00 /hr
    118 hours
    4.73
  4. Vispan Solutions

    Vispan Solutions

    Masters of PHP,Wordpress,Magento,IOS, Android

    India - Portfolio: 23

    Vispan Solutions is a CMMI Level-3 software development company with 35+ highly skilled IT experts in PHP, ASP.NET, Java, Ruby on Rails, iPhone, Android, Node.js etc. catering result-oriented and cost-competitive solutions to SMEs across the world. Why clients choose Vispan Solutions? - Global operations in more than 8+ countries. - 35+ highly skilled IT professionals. - Flexible engagement models. - 50+ clients spread across diverse business verticals. - Strong technology competency. - 24/7 support across all timezones. - Seamless communication. - State of the art IT infrastructure Vispan Solutions provides a broad range of software development services to help you harness the power of technology, consulting and maximize your online investment. - Web Development Services - Mobile Application Development - Software Development - Consulting & IT Staff Augmentation

    $14.00 /hr
    27 hours
    4.93
  5. Keno Quimpo

    Keno Quimpo

    Fast Expert Logo Designer/ Graphic Designer

    Philippines - Tests: 2 - Portfolio: 58

    To manage people, interface with customers, and work with highly technical software or hardware applications with a well established organization with a stable environment that will lead to a lasting relationship in the field of Information Technology that will enable me to use my strong sense of responsibility and educational background. - I'm an Expert/FAST Graphic/Logo Designer and Illustrator Expert with 3+ years of working and recently working on a Printing Firm. - Expert in 3D LOGO DESIGNS, WEB 2.0, UPSCALE LOGO DESIGNS. - To create a Futuristic Designs for my clients. I can make any VECTOR DESIGNS. LOGO DESIGNS- STATIONERY DESIGNS- BROCHURE DESIGNS- T SHIRT DESIGNS etc..

    $13.33 /hr
    96 hours
    4.71
  6. Paul Adrian Apostu

    Paul Adrian Apostu

    Awesome Social Media & Wordpress Specialist | Virtual Assistant

    Romania - Tests: 13 - Portfolio: 11

    I believe web services should create an emotional connection between the product or service being and the individual viewing the site/page. For this reason, I am focused into providing excellent services, with timely, accurate, and professional results on-time and on-budget. Services for Upwork contractors: • Website management (installation, configuration, content creation, theme & plugin customizing ) using Wordpress - 3 years of experience • Social Media planning, content management - 2.5 years of experience • Facebook advertising in order to generate sales - 1.5 years if experience and over 10.000$ managed • Customer Support Services through email and chat ( using specific platforms like Zendesk also ) • Logo and graphic design using Adobe Photoshop and Adobe Illustrator - 4 years of experience • On-page and off-page Search Engine Optimization - 1.5 years of experience • Website Maintenance • Virtual & Personal Assistance on various domains like data entry, customer support, e-mail handling, recruiting • Great usage of Microsoft Office package ( Word, Excel, PowePoint ) I also have experience in the delivery of complete digital marketing services which include: • Marketing strategy • Inernet research • E-mail marketing • Google Adwords Campaigns • Google Analytics • Google Apps, Zoho, Outlook Other: • Internet connection speed test: http://www.speedtest.net/my-result/4376151111 • Typing speed test: http://i.imgur.com/7EYTO0j.jpg I am happy to provide specific details on work experience or references from past clients and employers. Please take a minute to look at my portfolio to see examples of what i do and completed Upwork tests. I'm looking forward in working with you! Sincerely, Paul

    $7.99 /hr
    196 hours
    4.87
  7. Sharon Basirul Alicando

    Sharon Basirul Alicando

    Inbound/Outbound Customer Service Rep, CRM Customer Specialist

    Philippines - Tests: 6

    I have over 9 years of working experience in 2 big calls centers in the Philippines. Including such companies as Concentrix and Sitel where I worked as Customer Service Rep and Technical Support Rep. I have experience in voice, chat, and email support. In addition, I have experience in Technical Support with Concentrix. I was Responsible for providing telephone and email technical support solutions to users pertaining to copiers. I was a Quality Lead Specialist where I consistently send immediate email to supervisors and provided instant feedback on performance concerns, disconnected calls and auto fail call, participated in assisting improvement on quality performance. I have a wide range of work experience and can adapt to solve customer's issues in an effective, creative manner. I know how to connect with the customers and give them a dynamic experience. Furthermore, I am a fast learner, a team player, and I am always most content when I am utilized providing service to others. I am confident and I love having the opportunity to work in a home environment atmosphere . Proficient with MS Word, MS DOS, CRM, XLite. I have a strong communication skills and problem solving skills both written and verbal. I have an excellent time management and organizational skills, self-motivated and able to work independently. I have a quiet working space with a fast, reliable internet connection (DSL) with excellent software. I have a backup source of electricity if needed. Please feel free to contact me at your leisure. Take a chance on me because I know I will do a fantastic job for you.

    $6.67 /hr
    680 hours
    4.94
  8. Genevieve W.

    Genevieve W.

    Data Entry Specialist / Web Researcher / .Net Developer

    Philippines - Tests: 7

    A freelancer on Data Entry and Web Research, I am passionate and hard-working and has a keen eye for detail. I do well on my own or with a team. As a Developer, I have over six (6) years of experience developing desktop and web-based applications using VB.Net, C# and ASP.Net. I am also well-versed with databases such as SQL, MySQL and Oracle. My experience includes but is not limited to : problem isolation and analysis, software quality testing, application and requirement analysis, process improvement and documentation, and customer service and technical support.

    $8.00 /hr
    330 hours
    4.82
  9. Yumiko Clunie

    Yumiko Clunie

    Ticket, Chat, Phone, Social Support Agent Virtual Assistant

    Jamaica - Tests: 5 - Portfolio: 2

    Ticket, Chat, Phone, Social Support Agent I have gained my knowledge of customer service in the call centre environment. I have customer service experience via telephone support and email response. I have proficiency in written and oral communication. I have been a customer service representative for Digicel Jamaica and for Amazon.com, the company outsourced to Jamaica. In the field of customer service, I have 4 years of experience. At Digicel Jamaica, I was promoted as a team lead after 8 months of being employed and was also promoted 1 year after working for Amazon.com. I am very consistent at my job and enjoys exercising great customer service skills such as patience, resolving customers issues and most importantly, ensuring that each customer is satisfied.I would love to be given the opportunity to use my skills and experience to help organizations acquire their goals.

    Groups: Pro Customer Service

    $5.56 /hr
    35 hours
    5.00
  10. Susan G.

    Susan G.

    Virtual assistant

    Kenya - Tests: 1 - Portfolio: 6

    I am an above average, multi skilled, full time virtual assistant who will save you both time and money. I always aim at delivering better than expected results in my areas of expertise. My extended WordPress, light graphics, SEO, social media management and writing skills facilitate hiring one person for a wide range of assignments. I am a dedicated, competent, stress free admin assistant, that you will probably want to keep for the long term. I always aim at performing better than I did with the previous project ensuring that I maintain high standards and professionalism. Reviews don’t lie! Check out my long list of happy clients.

    $10.00 /hr
    3,652 hours
    4.96