Technical Support Representatives

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Chrystine V.

Chrystine V. Agency Contractor

Project and Team Manager / Administrative and Customer Support Expert

Philippines - Tests: 8 - Portfolio: 9

2015 TOP RATED FREELANCER!!! 6,300 + Upwork Hours with Proven Track Record CUSTOMER SUPPORT- - Voice,Chat,Email and Basic Tech Support. DATA ENTRY-typing speed of 60wpm - microsoft office and Google Docs. - data entry collection - data entry from web pages to excel - data entry from excel to any web pages or shopping carts - product listing - Quickbooks INTERNET RESEARCH - online research of any topic on the internet - contact list research - email research - market research - mailing list development - database building from research PROJECT MANAGEMENT / VIRTUAL ASSISTANCE - Managing other contractors for a certain task. - inbound and outbound calls - can do any administrative and back office tasks that can be done online. - website monitoring - blogging - schedule appointments - CRM - Zoho / Saleforce

$8.89 /hr
6,406 hours

Geet P.

Geet P. Agency Contractor

Premium Wordpress Development

India - Tests: 4 - Portfolio: 38

Web developer specializing in High-Quality Wordpress development. Over the last 6 years, I have developed a wide range of Wordpress powered websites which are fast, secure & easy to manage. Every site I produce is designed to fit your individual needs. I deliver quality work on time and can guarantee your satisfaction with the finished product. Skills: 1. English Language 2. Wordpress Theme Development from scratch 3. HTML5, CSS3, SASS, LESS, JQuery, AngularJS, PHP 4. Attention to details, UX & Performance friendly websites with 60fps & 80+ Google page speed scores. 5. Wordpress Admin Customisation for easy management. Communication: Communication is very important & I am available on schedule in European & American Time zones from Mon to Fri via email, text, Skype, Google Talk and telephone. Feel Free to Ping me anytime if you have questions and I will do my best to answer ASAP. Looking forward to earning your repeat business. - Cheers

$55.56 /hr
671 hours

Ven G.

Ven G. Agency Contractor

Analyst/Programmer

Australia - Tests: 4 - Portfolio: 1

Over the last 25 years, I have managed various projects that utilised a wide set of Microsoft technologies, which includes Access, Excel, Word, Outlook, SQL and Visual Basic 6. I also managed a small team to provide application support to a large user base that were located across Australia. My skill-set involve the following:- • Management skills - Working with internal and external staff and clients, managing a group of support staff in India • Strong Computer Literacy. I am proficient in Visual Basic 6, and the Office suite of applications, and use these when producing Management Information Reports. • I am a conscientious and reliable worker. I am prepared to work long hours when tight time frames need to be met. • On 10 occasions, management have given me physical rewards in appreciation for extra effort and outcomes achieved • A Team Player - Very willing and happy to help others in a Computer Support Role I have the following:- Languages • Proficient in: Microsoft Visual Basic 6 ® and Microsoft Office Applications • Working Knowledge and Experience with: Microsoft Visual Basic .Net® Software • Database: Microsoft SQL Server and Microsoft Access • Platforms: Microsoft Windows 98, Microsoft Windows® 2000 Desktop, Microsoft Windows ® 2000 Server, Microsoft Windows XP

$35.00 /hr
41 hours

Roy Quismundo

Roy Quismundo Agency Contractor

NetSuite Expert Consultant

Philippines - Tests: 4 - Portfolio: 1

Equipped with more than 8 years experience with various software systems wherein I found my niche and specialization in NetSuite. I am currently a full-time independent work from home NS Consultant handling different clients from different time zones. My goal is not only to deliver service never less than satisfactory but to make sure that I add value to the client's company more than just in their NS system needs. Also, to continuously learn along the way. I provide consultation, system administration, simple to workflow customizations, product training, and integration/coding customization project management. My services also expand to other software I am more than knowledgeable in like Quickbooks, Oracle RightNow, Salesforce.com, Bill.com, Aftership, Magento, Shopify, and others.

$33.33 /hr
1,723 hours

Marichel S.

Marichel S.

Customer Support/ Web Research / Data Entry / Administrative Assistant

Philippines - Tests: 7 - Portfolio: 2

Seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I possess more than four years of Telemarketing experience with background in market research, data entry, data mining/lead generation through web research and cold calling and appointment setting. My prior experience will definitely help you to grow in your business. Client satisfaction is my key to success and I always work hard to achieve this.

$5.00 /hr
13,747 hours

Jayson Y.

Jayson Y.

IT Support, Data Entry,web researcher, Virtual assistant, Remote Assis

Philippines - Tests: 6 - Portfolio: 1

To provide a good quality output with high efficiency and time bounded service. I can assure your projects will be completed within time. I'm a flexible, trainable, optimistic, detail oriented and able to follow instructions up to every minute of detail provided. I have also 6 years of experience in IT Industry. I have knowledge and experience in Troubleshooting both hardware and software. I am seeking for an opportunity to provide customer satisfaction by satisfying what they need,fulfillment of what they offer or the work given.

$5.56 /hr
1,306 hours

Andrew Cole

Andrew Cole

Writer / Editor / Scholar

United States - Tests: 7 - Portfolio: 7

Graduating from North Carolina State University with B.A. degrees in History and Anthropology significantly honed my abilities as a wordsmith, providing me with the instruments to write on any topic matter in a myriad of settings. This program of study taught me to manage my time effectively, organize my schedule cohesively and submit assignments expediently. A rigorous writing regimen trained me in the fine details of the English language, resulting in a deep understanding of editing for diction, grammar, spelling, subject / verb agreement, syntax and tone. In addition, I spent two years in Computer Science, so I am well versed in computer competency, including a proficiency with Wordpress, Microsoft Office Suite, XML, HTML, CSS, Visual Basic, Java, PHP and UNIX, among other aspects. This interweaving of skills dovetails nicely together to generate a unique approach to writing, whereas other applicants may predictably adopt a singular perspective. For example, all of my pieces are written with keyword density and SEO standards in mind to produce more page views. I am seeking an opportunity to write or edit content for a blog, e-book, project or website, in order to implement my adeptness as a researcher, contribute a bohemian-inspired commentary and supply potential employers with hand-crafted, specialized and adroitly fashioned texts meeting their specific requirements.

$15.00 /hr
289 hours

Dragan Djordjevic

Dragan Djordjevic

Joomla Expert

Montenegro - Tests: 7 - Portfolio: 23

Over the last 7 years, I have developed a wide range of websites using Joomla, including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business.I also have some experience in SEO/HTML/CSS/PHP.

$16.96 /hr
1,247 hours

Tahasanul Ibrahim

Tahasanul Ibrahim

Advanced level Engineer with knowledge on vast technical fields

Germany - Tests: 7

I am an recognized engineer in private sector with an extensive knowledge of electrical and electronic knowledge with basic programming knowledge. I am experienced with AutoCad, Mathlab, PSpice, Visual Studio, Microsoft Access, and many others. As a Qualified Engineer , I have been involved in various projects of IEEE, ESAB, and a few workshops of my current University. Currently I am an Assistant Electrical Engineer of a housing project and with my knowledge and skills I was able to shine my name over there by designing the electrical floor plan via AutoCad. My next look is to get deep into the micro design end of the mos using Dsch software. I love to work for the startup companies especially in EEE and ECS fields. Over the last few years , I have successfully delivered several projects and workshops from that fascination and working on my project and thesis paper. I hope I will be able to enjoy my consultancy work in future.

$20.00 /hr
427 hours

Michael C.

Michael C.

Services:QA / Testing / Transcription / Tech Support / Article-writing

Philippines - Tests: 11 - Portfolio: 5

For the past 4+ years I was involved in working for a contact center, primarily in the technical support field, troubleshooting DSL connection issues and setting up several models of modems and routers, supporting different operating systems such as Windows/MAC OS. Over the last two years of my stay at the contact center, I moved to workforce related duties, such as forecasting, scheduling and monitoring. My reports building skills were developed during this time as we were using MS Office applications such as Word/Excel most of the time. Presently, I have now switched career paths and am a QA/Test Engineer for a financial firm, conducting manual tests for their various POS applications. I am involved in not only execution of the scripts, but requirement analysis and test case building. My objectives would include giving 100% into any effort that I can be a part of, whether it be concerned with technical support, QA/software testing, or administrative work. I will provide service that I can be proud of as I continue to grow as a professional and an individual.

$10.00 /hr
281 hours