Technical Support Representatives

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Febe Z.

Febe Z.

Expert Customer Service Associate With Technical Support Background

Philippines - Tests: 3

Self-motivated call center professional with solid in-bound and out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. An energetic employee with a consistent track record in meeting productivity targets in all areas. An energetic telephone banker with almost 2 years experience in a dynamic banking firm. Strong communication and computer skills contribute to high levels of efficiency and productivity. Proven track record in resolving complex clients issues and finding workable solutions. A strong sense of urgency coupled with in-depth product knowledge promotes clients satisfaction and improved clients loyalty. Verifiable achievement of performance bench marks in all areas. I'm very much interested in technical or customer service which I was perfectly trained and employed previously.

$11.11 /hr
1,015 hours

Michael David Lim

Michael David Lim

Technical Support/Customer Service/Sales Representative/Data entry

Philippines - Tests: 2

I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

$7.78 /hr
2,888 hours

Barkot U.

Barkot U.

Web Devloper and Certified Ethical hacker

Bangladesh - Tests: 5 - Portfolio: 7

Note : I always give guaranty of my any work . [Conditions Applied] . So, why you need to provide me a bad feedback or dispute via odesk. As you know , to be secured is a very hard thing. Always need to be updated. So anytime you need help , just ask me. ************************************************************************************** Now : Know me :) If I want to introduce myself in one word , " I am a warrior against hackers or evil men who want to waste your online business or reputation. For you all who read my profile, never think yourself safe anytime. Just follow rules of security and then you can prevent hackers most of the time. As a security specialist you need to believe someone. That is very important. I give guaranty you about this. You never complain about my honestly. Also last thing I always tell reasonable cost for my client. So one thing you remember less cost may solve problem for sometime but never permanent. I want to provide you permanent solution. " I will ensure you 100% satisfaction with my development and hacking removal task. I work with below fields: - Joomla/Wordpress/osCommerce/Magento/Drupal and all CMS/forum devlopment. - Virus/Rootkit/Backdoors detection and removal - Web pages monitoring - Hacking recovery (shared hosting plans to dedicated servers) - Vulnerability patch - Audit - 24/7 Server Security Management - Full security audit (Linux dedicated/VPS servers) - System/Network Monitoring - Security updates/upgrades and hardening - Perl/CGI et PHP scripts audit -SQL Injection, XSS Cross site scripting - Havij, burp suite, sqlmap, webscarab - DDoS attack mitigation - Comment spams (blog, forum, contact form) As well as I do development work with different cms and php. From, Barkot

$5.56 /hr
3,176 hours

Orchille G.

Orchille G. Agency Contractor

Technical Support

New Zealand - Tests: 2

I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

$22.22 /hr
6,067 hours

Konstantin Sharipov

Konstantin Sharipov Agency Contractor

Senior Solution Designer and Architect, Team Lead

Russia - Portfolio: 2

I am a managing director at sharp-dev. I am also an experienced and passionate system architect and developer. My main areas of expertise are: .NET C# 4 and 5: ASP.NET, MVC, WPF, WCF. LINQ, SQL Server and NoSQL-driven applications. NoSQL Databases: MongoDB. System architecture design using UML and design patterns is one of my strongest skills. I am keen on Agile TDD environment and consider writing tests as one of the important development stages. I lead software teams, we provide full cycle of software development. I always consider commitment to the result as the first priority.

$40.00 /hr
2,112 hours

Alex Lysenko

Alex Lysenko Agency Contractor

Linux server support, system administration, DevOps


I am Sales Manager with NIX Solutions Ltd. I represent a great team of system administrators. We have been specializing in the work with Linux, Unix and Windows servers more than 7 years. With NIX Solutions, the IT network and infrastructure of your business will be in strong, reliable hands. We will • Set up and monitor Remote Access (VPN) • Manage your servers (E-mail, Web, Data) • Provide Anti-Virus and Anti-Spam Protection • Manage Webhosting Automation • Provide Security Audit and Consulting for Networks, Servers and Services • Provide 24x7 Technical Support

$25.00 /hr
1,648 hours

WebEuphony WebEuphony

WebEuphony WebEuphony Agency Contractor

Tight-knit and experienced web-development team

Russia - Portfolio: 12

We are a team interested in long-term relationships, like sophisticated and interesting projects, have experience of work with innovative projects involving adjoint technologies and huge amounts of data. Looking forward to learn your demands and offer professional solutions for them.

$25.00 /hr
1,092 hours

Alexander Lopez Cervantes

Bachelors Degree, Information Technology for Business


Develop activities applying my previous experience to create change and achieve objectives. Always open to learn new skills and knowledge which will help face new challenges and take new responsibilities.

$12.00 /hr
454 hours

Alysa W.

QA Leader-Senior Software QA-Automation/Manual tester-mobile tester

China - Tests: 5 - Portfolio: 9

8 years of rich experience in Manual and Automated testing of software, firmware, web-based, desktop application, router, and mobile with focus on function, system performance/stress and system compatibility. My core competency lies in team management, test process improvement, create comprehensive Test Pan, write positive/negative Test Cases , perform Manual/Automated testing, find bug as early as possiable and make sure they get fixed, write detail Test Report and give some advice. Successfully worked on different products ,such as DCM, UHC, Accero, Config,Tranzax and so on. Succssfully developed test scripts to automate website and desktop appliction. Rich experience in Smoke Testing, Functional Testing, Regression Testing, Sanity Testing, Usability Testing, Cross Browser Compatibility Testing, Exploratory Testing, Backend Testing, Security testing, Stress testing, Performance testing, Alpha testing and Beta testing. Rich experience in automated testing by TestComplete, QTP. Some experience in performance testing for web service by Jmeter. Rich experience in bug-tracking systems, such as JIRA, Mantis, Bugzilla and Redmine. Some experience in the following areas: Project Management, Team Building, Mobile/IPad testing, Network knowledge, TCP/IP, SQL, Shell, Python, C, VB, Firebug, XPath, Selenium. Excellent communication and presentation skills while dealing with business comunity, team members and developers. Detail-oriented and trouble shooter. I'm freelancer and I can commit to a long term. I am seeking opportunites to build quality assurance for you or your business.

$15.00 /hr
5,221 hours