Technical Support Representatives

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Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,819 hours

Jayson Lim

Jayson Lim

Technical Support Specialist/IT Help desk Technician/Data Entry

Philippines - Tests: 3

I have 6 years of work experience in Contact Center environment as a Technical Support Specialist serving US based end-users. I spent the last three years as an IT Help desk technician. Highly skilled in troubleshooting software and hardware related issues on a Windows based client. Have basic knowledge of Active Directory User Account management(i.e. password resets, freeing up locked accounts and updating profile information). I am currently looking for a full-time position.

$5.55 /hr
104 hours

John B.

John B. Agency Contractor

Expert Graphic Designer,Data entry, VA ,Computer Technical Support

United States - Tests: 5 - Portfolio: 7

Computer Technical Support || PowerPoint Specialist || Documentation Specialist || Graphic Design ||Infographics || Photo manipulation ||Photo Retouching|| Creative Ideas PPT Powerpoint Presentation Specialist with over ten years of experience supporting financial analysts, management consultants, and market researchers in the production of high-end pitch books and presentations for print and projection. I have designed and edited numerous PPT Slides My mantra is to meet stringent deadlines & deliver projects with impeccable accuracy. Specialties: Presentation design, editing and production, including high-end PowerPoint animation, Photoshop editing , montage video editing, Expert in PC (Hardware and Software) and more than 10 years of computer and internet experience, from basic and advance setup and windows installation to software use in various file types such as MS Office, and virus and other malware checking and cleaning. Internet Search and Research and solving all kinds of computer problems. Payment Terms: For creation of Customized Template Designs, creation of artworks, etc. - fixed rates will be applied

$12.00 /hr
2 hours

Ma. Sarah Stephanie Si-Bilbao

Ma. Sarah Stephanie Si-Bilbao Agency Contractor

Technical Support

Philippines - Tests: 1 - Portfolio: 1

After 3 years of working with AT&T, I developed a wider view regarding connection issues, no browse, installation of anti virus, can't send email through web base mail and outlook client mail. I gained knowledge on Ebay listing after working for an Australian Client. I'm knowledgeable with Microsoft Word, Microsoft Power Point, Excel and Adobe Photoshop.

$14.00 /hr
792 hours

Carlos Tejeda

Carlos Tejeda

Technical Support / Customer Service

Dominican Republic - Tests: 2

I have been in the call center business as customer service and technical support agent, team leader and supervisor for 8 years now for companies such as ACS Xerox, Stream Global Services and Convergys. My first experience was troubleshooting Android and iOS devices and providing customer service for Sprint and Boost Mobile for 3-years. My most recent experience was providing technical support via email for Western Digital for a large line up of products such as internal drives (SATA), external drives (USB, Thunderbolt), NAS drives, and business servers supported on Windows and OS X. I have a wealth of experience using different CRM applications/softwares such as Clarify, Salesforce and Zendesk; also I am very familiar with call and workforce management applications like Avaya CMS and IEX TotalView, and MicroStrategy for business data analysis. In addition I can work with Microsoft Word and Microsoft Excel for creating and running reports if needed. I have worked with GoToAssist and TeamViewer for remote support. Hereunder are the skills I can put at your services to accomplish success for your client and customers. • Phone Support • Email and Chat Support • Fluent English and very good grammar • Leader • Proactive • Technical Support oriented • Excellent Customer Service skills

$12.00 /hr
503 hours

Alfredo Ancheta Jr.

Alfredo Ancheta Jr.

data entry / technical support

Philippines - Tests: 4 - Portfolio: 1

A Data Entry position where skills in spreadsheet development and troubleshooting can improve efficiency and enhance profitability. TOPSERVE MANPOWER SUPPLY, INC. Makati City, Philippines AGILITY LOGISTICS, PHILS. (TRIUMPHILIPPINES, INC.) July 2009 – July 2010 • As a team leader of VAS (Value Added Services) I am the responsible for the polybagging of the products of the Triumph Philippines such as top and bottom items. (lingerie, bra, panties and briefs). • I handle ten to thirty personnels in VAS (Value Added Services) area to supervise the operation of the polybagging, retagging and packaging. I’ll make sure all the priority items will be finished on the said deadline. I am the one who give schedule to the on call personnel who will make the polybagging items. • I make a report for everyday production to the office and directly give report to the Triumph. DIGITEL PHILS.INC., May 2009 – June 2009 • I worked as a Team Leader for Sun Cellular broadband in Parañaque area to sell and introduce the product to the entrepreneurships and store owner of cellular or computer company or stores. • Conduct a small events for the product expansions of the sales. MAZAYA FOODS INC.Qatif, Kingdom of Saudi Arabia September 2006 – July 2008 • Work in one of the branches in Dammam, KSA for 6 months as a receiving clerk in Department Store (AlamMazaya Department Store) • Work also as a Cashier, Visual Display, and Receiving Checker. • Maintaining the cleanliness and order of the stock room and small warehouse aside of the store. • Encode all data entry for transfer (internal and external) • After 6 months transfer in Central Warehouse of the main branch in Qatif • Work as aEncoder in Data Entry, entering all transaction using ORION SYSTEM BUSINESS INTELLIGENCE WAREHOUSE (SAP system). Such as transferring in and out of the goods through other four branches. • Making Goods Receipts Note for all the supplier who deliver there items or goods • Encoding data for all branches coming in and out the warehouse. • Supervise foods and non food items making Purchase Order, Encoding and Entering data to the master entry MARCAPIÑA (PINAKAMASARAP CORPORATION)Quezon City,Philippines December 2004 – September 2005 • Work as a Field Sales Representative • Dealing merchandise with the Storeowner and Entepreneur • Making report and emitting merchandise to the Production Office. SUSANA MART PHILIPPINES INCORPORATED BULACAN (Phils.) May 8.2004 – September 5, 2004 • I will serve as a BAGGER • Sometimes fixing COMPUTER PROBLEM in office • Serve also as a MERCHANDISER in HOUSEWARE SECTION ROBINSON’S SUPERCENTER ( BIG R SUPERMART)Novaliches, Q.C. February – June 2002 • I was assigned as DOCK CHECKER • I was assigned also as a TRANSMITTAL CLERK/ DATA ENCODER • Transferring important papers such as Purchase Order Receipt, Recievable Accounts Receipt, and Personnel Documents at main office in Pasig City • Encoding all items in all departments (Seafood’s, Fruits and Veg’s., Health and Beauty, Groceries, Meat and Poultry, RTW, Hardware Shops.) SM APPLIANCE CENTER FAIRVIEW, Q.C. October 2000- April 2001 • Designated as STOCK CLERK • Managed Small and Big items at the Stock Room • Assigned also a RECEIVING CLERK at R.D.U.(Receiving and Dispatching Unit ) RUSTAN’S CUBAO CUBAO, Q.C. November 1999 – January 2000 • SALES ASSOCIATEat Men’s Fashion Designer Department • Selling Imported Items such as Oleg Cassini, St. Michael and Sylvano

$3.33 /hr
400 hours

Cody Sheets

Cody Sheets

Technical SME/Support

United States - Tests: 8 - Portfolio: 1

Over 8 years, I have actively developed content in multiple areas including: 1. Web Development 2. Creative Writing 3. Journalism 4. Html, MySQL, and PHP Support 5. Software Support 6. Training I have also hosted a radio show, controlled three high school papers, and have worked with a national news agency as a journalist. My work is featured in many private areas, and I have always consistently performed at the top of my respected fields. I have provided both customer service and technical support for many small businesses, and know for a fact that its the support these businesses receive that determines their success. I am committed to the success of all of the small businesses I work with. If price tends to be an issue, lets work something out. I'll get things done on mark, on time, and above your expectations.

$21.11 /hr
810 hours

Melvin Polestico

Melvin Polestico

Technical Support Professional

Philippines - Tests: 4 - Portfolio: 1

I specialize in giving quality services with respect for deadlines and high expectations. I can bring value to you and your business and help you solve issues as long as it is within my range of expertise. “I am a dedicated support specialist that handles customer with care. I have been in technical support for 3 years now and I have been supporting clients with software and hardware issues. I am the type that a client can rely on to handle anything including breaking goals down into tasks and completing them on time. Having effective listening skills and multitasking capabilities makes me a great asset to the company. I am also knowledgeable in relevant software computer applications and equipment . I also establish proper course of action to ensure that work product is completed efficiently and on time/within proper time limits. With the combination of good interpersonal and customer care skills and an up to date technical knowledge I can be an additional help to your company. WORK EXPERIENCE: Convergys Inc. Cebu City (January 2013 – Present) Dell Certified Technical Support Specialist - Receive incoming calls and assist queries regarding Dell system issues. - Analyze and provide the correct resolution. - Provide self-help options. - Provide walk-through for the online website. - Remote Access on Dell Systems - Hardware Troubleshooting - Software Troubleshooting - Windows Operating System Installation (Windows XP, Vista, 7, 8.1, 10) - Microsoft Office Installation and Activation (Office 2010, Office 2013, Office 2016) Specialties: - Dell OptiPlex & Latitude Systems - Mobility Tablets (Venue 7, Venue 8, Venue 10, Venue 11 PRO) - Dell Chromebooks UNLIKELY LEGENDS Real Estate Photography - Data Entry - Flyers Designing - Create Virtual Tour Designs using WordPress

$6.00 /hr
90 hours

Lillibeth Stocker

Lillibeth Stocker

Software Tester / Technical Support

United States - Tests: 7

I am a Software Test Engineer with overall 8+ years of experience. I also worked as a Java Software Developer from 2000-2004. I believe that my strong technical experience and education will make me a very competitive candidate. With a BS degree in Computer Engineering, I have good skills in Computer Systems and Languages. I will never let a client down when it comes to professionalism.

$12.00 /hr
1 hours