Technical Support Representatives

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Von C.

Von C. Agency Contractor

Customer Service and Technical Support

Philippines - Tests: 11 - Portfolio: 4

A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

Groups: BigCommerce

$13.33 /hr
8,999 hours

Julian Melchor Cantero

Julian Melchor Cantero

Technical support and Customer Service

Philippines - Tests: 4

I worked at Belkin as a Technical Support specialist. I handled Routers and Modems also I have knowledge with Internet connections. Since i worked in a call center industry, for 1 year I can say that I am used to a fast paced environment, wherein we are given a lot of tasks from time to time. I can work with minimal supervision, assures to give you quality of service and very open to new learning and easily adopt to changes.

$5.56 /hr
412 hours

Melchor Gabiana

Melchor Gabiana Agency Contractor

Virtual Assitant, Technical Support and Customer Service

Philippines - Tests: 6 - Portfolio: 2

FULL TIME FREELANCER Experienced Technical Support, Experienced Customer Service, Virtual Assistant, Administrative Support, Lead Generator, Data Mining, Data Entry, Researcher, Computer Graphics (Photoshop) In over two years of my employment in Computer World Philippines being Sales/Technician I have experience a ton of client customer service there. An aspect of my responsibilities is taking care of the issue of client of their purchase item and technical issues. My goals are to be more gainful and effective in the allotted assignment with elevated expectation of value by applying the greater part of my insight, work experienced, and abilities. Intend to give superb commitments and working ability for the advancement and improvement of your organization. I can promise that I have the right stuff for what you are looking for. I have taken in the estimation of cooperation and responsibility, how to win, how to start, how to focus and concentrate on objectives, how to adjust my time and needs. I have a yearning to exceed expectations and give the customer need. I can oversee, assemble/gather data proficiently, precisely and entirely take after direction and rules when working.

$5.56 /hr
153 hours

Sridhama Das Bernardo

Sridhama Das Bernardo

Customer Service Representative and Technical support

Philippines - Tests: 6

In my years of experience, I always make it a high priority to deliver excellent customer service and technical support. Not only general customer service and also technical support, I always aim to deliver superexcellent customer service, wherein the customer is satisfied with the solution I provide, but is also provide several options which would enhance his experience with the service. Let's sit down and discuss how my principles may improve your company's Customer Service and technical service image.

$3.33 /hr
7,434 hours

Febe Z.

Febe Z.

Expert Customer Service Associate With Technical Support Background

Philippines - Tests: 3

Self-motivated call center professional with solid in-bound and out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. An energetic employee with a consistent track record in meeting productivity targets in all areas. An energetic telephone banker with almost 2 years experience in a dynamic banking firm. Strong communication and computer skills contribute to high levels of efficiency and productivity. Proven track record in resolving complex clients issues and finding workable solutions. A strong sense of urgency coupled with in-depth product knowledge promotes clients satisfaction and improved clients loyalty. Verifiable achievement of performance bench marks in all areas. I'm very much interested in technical or customer service which I was perfectly trained and employed previously.

$11.11 /hr
1,015 hours

Michael David Lim

Michael David Lim

Technical Support/Customer Service/Sales Representative/Data entry

Philippines - Tests: 2

I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

$7.78 /hr
2,888 hours

Bryan D.

Bryan D.

Customer Service, Sales, Billing, Video and Internet Technical Support

Philippines - Tests: 5

I'm an experienced Customer Service Professional with almost 10 experience in the Call Center Industry. I started as an agent then eventually got promoted as a Manager. I work best even under pressure and in a fast paced environment. I have handled vaious accounts specializing on General Customer Service, Sales, Billing and Technical Support. I'm experienced in troublshooting different Operating systems, hadwares such as printers, modems, routers and set top boxes applications such as MS office, browsers, E-mail clients, FTP clients and Security softwares

$6.67 /hr
19 hours

Barkot U.

Barkot U.

Web Devloper and Certified Ethical hacker

Bangladesh - Tests: 5 - Portfolio: 7

Note : I always give guaranty of my any work . [Conditions Applied] . So, why you need to provide me a bad feedback or dispute via odesk. As you know , to be secured is a very hard thing. Always need to be updated. So anytime you need help , just ask me. ************************************************************************************** Now : Know me :) If I want to introduce myself in one word , " I am a warrior against hackers or evil men who want to waste your online business or reputation. For you all who read my profile, never think yourself safe anytime. Just follow rules of security and then you can prevent hackers most of the time. As a security specialist you need to believe someone. That is very important. I give guaranty you about this. You never complain about my honestly. Also last thing I always tell reasonable cost for my client. So one thing you remember less cost may solve problem for sometime but never permanent. I want to provide you permanent solution. " I will ensure you 100% satisfaction with my development and hacking removal task. I work with below fields: - Joomla/Wordpress/osCommerce/Magento/Drupal and all CMS/forum devlopment. - Virus/Rootkit/Backdoors detection and removal - Web pages monitoring - Hacking recovery (shared hosting plans to dedicated servers) - Vulnerability patch - Audit - 24/7 Server Security Management - Full security audit (Linux dedicated/VPS servers) - System/Network Monitoring - Security updates/upgrades and hardening - Perl/CGI et PHP scripts audit -SQL Injection, XSS Cross site scripting - Havij, burp suite, sqlmap, webscarab - DDoS attack mitigation - Comment spams (blog, forum, contact form) As well as I do development work with different cms and php. From, Barkot

$5.56 /hr
3,176 hours

Asad R.

Asad R.

Responsive Design | Mailchimp | Bootstrap | WP

Bangladesh - Tests: 1 - Portfolio: 16

We are an expert Responsive Email Template Developer Team working for last 05+ years with more than 200 satisfied clients all over the world. We work for all major email marketing tools like Mailchimp, Campaign Monitor, Aweber etc. Are you looking for a Mailchimp & Campaign Monitor Responsive Email Template that works on Drag & Drop editor? You do not need to know code. Just Drag & Drop and make your layout. Super Simple! The templates will be optimized across various mobile and desktop platform and it will be tested for around 50 email clients compatibility on Litmus/ Emailonacid. - Android 2.3/4. - AOL (Cromo, Firefox, IE). - AOL (Cromo, Firefox, IE, Safari). - - Yahoo Mail (Cromo, Firefox, IE). - Thunderbird. - Microsoft Outlook 2003/2007/2010. - Outlook Express. - Windows Mail. - OperaMail. - iPad 5.0. - iPhone (4/5). - Live Mail. - Lotus Notes. We test our templates via or Thanks

$16.00 /hr
89 hours