Technical Support Representatives

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  1. Febe Z.

    Febe Z.

    Expert Customer Service Associate With Technical Support Background

    Philippines - Last active: 1 month ago - Tests: 3

    Self-motivated call center professional with solid in-bound and out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. An energetic employee with a consistent track record in meeting productivity targets in all areas. An energetic telephone banker with almost 2 years experience in a dynamic banking firm. Strong communication and computer skills contribute to high levels of efficiency and productivity. Proven track record in resolving complex clients issues and finding workable solutions. A strong sense of urgency coupled with in-depth product knowledge promotes clients satisfaction and improved clients loyalty. Verifiable achievement of performance bench marks in all areas. I'm very much interested in technical or customer service which I was perfectly trained and employed previously.

    $11.11 /hr
    1,015 hours
    4.55
  2. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 2 days ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,172 hours
    4.08
  3. May Cupcupin

    May Cupcupin Agency Contractor

    CUSTOMER SERVICE|TECHNICAL SUPPORT|LEAD GEN|APPOINTMENT SETTING|SALES

    Philippines - Last active: 23 hours ago - Tests: 7

    I have worked for more than 8 years for major BPO companies in the Philippines and I have helped managed our family business for more than a decade. I also have worked for a travel agency for more than a year and helped increase customer retention and sales. These work experiences has helped hone my excellent sales and customer service skills to drive revenue and profits in every projects I engage in. Rest assured, I work efficiently with guaranteed returns.

    Associated with: Contact Ventures, Techie Zone, Client Expert Solutions, Solution's Hub, Premier Tech, Reaction Formation

    $8.89 /hr
    11,117 hours
    4.97
  4. Jomary de Leon

    Jomary de Leon Agency Contractor

    homebased virtual assistant, technical support and customer service

    Philippines - Last active: 23 hours ago - Tests: 3

    With a solid 7 years of experience in a BPO industry as a Technical Support Representative, I can say I have developed a deeper understanding of what customer service should be and its importance for every business. Equipped with this experience, I am more than ready to tackle any admin task and customer service related scenarios. I've been part of Resolution Specialist Team that handles all chronic calls and escalations. I believe that should be enough training to handle different types of customers and how to keep them for a good business. In addition, I've been part of the Quality Assurance Team, Remote Assist Team and Subject Matter Expert group.

    Associated with: JobHub

    $5.56 /hr
    1,678 hours
    5.00
  5. Justin Catello

    Justin Catello

    Linux System Admin | Tech Support | cPanel / WordPress Specialist

    United States - Last active: 4 days ago - Tests: 2

    I have more than 5 years working as a Linux systems administrator specializing in management for cPanel based servers in both virtual and dedicated environments. Stronger areas: Operating Systems: CentOS / Fedora / CloudLinux Control Panels: cPanel / Direct Admin / SolusVM / Kloxo Billing Systems: ClientExec, WHMCS, HostBill Database: MySQL / MariaDB Web Server: Apache / LiteSpeed / Nginx Virtualization: OpenVZ / XEN / KVM Various Others: cPanel DNS Clusters, Any work including the following: Initial setup of the server which includes configuring software/hardware raid, disk partitioning(LVM as well) Installing OS, Control panel, hardening/optimizing the server including firewall, rebuilding Apache / PHP, setup private name servers, migrating accounts to the server, ensuring all sites are working and make adjustments to server if necessary, make further optimizations to server to best fit the current environment.

    $38.89 /hr
    18 hours
    5.00
  6. Luis fernando A.

    Luis fernando A.

    Linux Sysadmin and AWS Architect with huge web hosting experience

    Brazil - Last active: 9 days ago - Tests: 5

    I'm a creative and hardworking Linux System Administrator and Amazon Web Services Architect and developer. I've been supporting and delivering IT solutions especially for web hosting companies and its set of open source software (Apache, PHP, RoR, MySQL, HAproxy, iptables, OpenVPN and much more) since 2005. I've also worked at IBM managing a farm of more than 1000 Linux and AIX servers as well as its proprietary middleware (DB2, IHS, WebSphere and others).

    $50.00 /hr
    24 hours
    5.00
  7. Vladislav Y.

    Vladislav Y.

    Network Expert (Cisco CCIE),Datacenter and Virtualization Professional

    Russia - Last active: 23 hours ago - Tests: 4

    IT Professianl with 15+ year of hands-on experience, an Cisco Expert in both Routing&Switching (CCIE R&S since 2005) and Service Provider (CCIE SP since 2009) , Professional in Network Security (CCSP), Professional in Vmware Vsphere and Horizon view technologies (VCP-DT and VCP-Desktop) I have extensive experience with Cisco ( IOS, NX-OS) , Juniper, HP networking hardware and technologies, and strong on the side of Virtualization ( Vmware) and UNIX systems (Linux, Solaris, FreeBSD). Microsoft OSs are also part of my experience. I am certified in Linux/UNIX:RHCE on RHEL3 and SCNA on Solaris 9 and 10, also Microsoft-Certified: MCSE.

    $45.00 /hr
    7,417 hours
    5.00
  8. Ahmed Sayed

    Ahmed Sayed

    Senior Linux Administrator / Virtualization /Asterisk / VoIP / cPanel

    Egypt - Last active: 23 hours ago - Tests: 7 - Portfolio: 1

    I am a senior technical engineer who has 15 years IT experience in the following areas: Advanced Linux Cluster Administration Advanced Proxmox Cluster Administration Asterisk/Trixbox/Elastix/VoIP architect Advanced Knowledge of shell scripting Advanced Knowledge of Perl programming Network Administration Network Security (Penetration Testing) Server Auditing Technical Support Virtualization (mainly Parallels Virtuozzo/openVZ/ProxMox) Web hosting Control panels such as cPanel,Plesk,DirectAdmin Tweaking and Optimizing Apache for better performance Hardening PHP Data recovery

    $44.44 /hr
    7,091 hours
    5.00
  9. Travis Buffington

    Travis Buffington

    NetSuite Consultant and Solution Developer

    United States - Last active: 23 hours ago - Tests: 5

    Certified NetSuite ERP Consultant, SuiteCloud Developer, and Administrator with over 8 years experience with administration, customization, and development in NetSuite including NetSuite SuiteScript platform and API - also experience in NetSuite SuiteCommerce, SuiteFlow business process automation, SuiteTalk web services integration, and SuiteCloud customization platform - allowing clients to take NetSuite to the next level to best meet their business requirements. Trimtab Consultants is a NetSuite Solution Provider focused on enabling business growth through the use of NetSuite cloud solutions and products.

    $165.00 /hr
    592 hours
    4.81
  10. Paul B.

    Paul B.

    Experienced MQL4 programmer

    United Kingdom - Last active: 3 days ago - Tests: 13 - Portfolio: 5

    MetaTrader 4 Programmer (MQL4) I'm a professional programmer with over 5 years experience in trading forex and converting / interpreting systems for Expert Advisor automation. As a Company Director (CEO) of over 15 years I always work to high standards in a completely professional and ethical manner. Being UK based, I am fully conversant with the complexities of the English language and can convey complex points in an understandable manner. All indicators, expert advisors and scripts I produce are professionally coded, tested and robust, and include the following as standard (where appropriate): - 4/5 digit broker compatibility - Automatic time zone / offset recognition - Built in error checks - Built in safety features (i.e. Closure of orders where stop loss setting fails) I have previously coded the following complex scenarios which can be readily built into future projects: - Serial number protection linked to varying expiry dates - Restriction of indicators/expert advisors to specific chart types and/or timeframes - Automatic changing of charts to correct timeframes - Lot sizing based on account risk percentages - Spreadbetting compatibility - News avoidance (eg. Stopping trades around high impact releases) - Scraping for retrieving information from web sites / RSS feeds I have developed a robust licencing system which can be encoded into any EA or indicator. It allows on-line authorization, chart and time-frame restrictions plus allows remote changing of EA/indicator settings and variables. Please ask for a demo if you are interested. All expert advisors are coded to provide for enhanced optimization and quick backtesting. As a supplementary service I can create professional looking installers and autorun front ends for installation CD's, USB sticks, etc., including the incorporation of logos and branding graphics. I also have experience writing technical manuals, creating video tutorials and preparing seminars.

    $30.00 /hr
    107 hours
    4.95