Technical Support Representatives

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  1. Virgilio Manzanas

    Virgilio Manzanas

    Technical Support/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 5

    Ive been in the call center industry for over 6years. My experience in the industry has helped me develop my passion for customer service. I also acquired the ability to effectively communicate with people. I handled calls from some of the leading telecommunication companies in the US like verizon, Time warner cable and BrightHouse Networks. My aim is to provide my employer excellent quality work I'm looking for a challenging career in the customer service/ technical support or email support field but i also love to learn new things. Im a fast learner.

    $3.00 /hr
    2,034 hours
    5.00
  2. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Last active: 22 hours ago - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  3. Doina B.

    Doina B.

    Travel and Visa Specialist/ Customer Service and Technical Support

    Romania - Last active: 22 hours ago - Tests: 2 - Portfolio: 6

    I'm perfectionist and I`m exceptionally dedicated to my work. I'm extremely dependable and I deliver precise, accurate and timely job assignments to all my employers. I am persuasive when it is about sales. I worked as a promoter for four years (for GlaxoSmithKline, Coca Cola, Nivea and others). I have knowledge of blog writing, creative and academic writing, including journalism, owning a blog for over 4 years already ( Please follow the next link: http://basarabeanca.blogspot.ro/) I work for a British travel agency as a Travel-Visa Specialist and in my free time I write travel and education articles. More about me: http://social.moldova.org/news/an-enriching-experience-for-a-lifetime-228655-eng.html My over three years of Customer Service (chat, phone and email) knowledge will improve your company's profile

    $9.22 /hr
    1,714 hours
    4.56
  4. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Last active: 3 days ago - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    1,980 hours
    4.80
  5. May Cupcupin

    May Cupcupin Agency Contractor

    CUSTOMER SERVICE|TECHNICAL SUPPORT|LEAD GEN|APPOINTMENT SETTING|SALES

    Philippines - Last active: 22 hours ago - Tests: 7

    I have worked for more than 8 years for major BPO companies in the Philippines and I have helped managed our family business for more than a decade. I also have worked for a travel agency for more than a year and helped increase customer retention and sales. These work experiences has helped hone my excellent sales and customer service skills to drive revenue and profits in every projects I engage in. Rest assured, I work efficiently with guaranteed returns.

    Associated with: Contact Ventures, Techie Zone, Client Expert Solutions, Solution's Hub, Premier Tech, Reaction Formation

    $8.89 /hr
    10,819 hours
    4.92
  6. Jomary de Leon

    Jomary de Leon Agency Contractor

    homebased virtual assistant, technical support and customer service

    Philippines - Last active: 2 days ago - Tests: 3

    With a solid 7 years of experience in a BPO industry as a Technical Support Representative, I can say I have developed a deeper understanding of what customer service should be and its importance for every business. Equipped with this experience, I am more than ready to tackle any admin task and customer service related scenarios. I've been part of Resolution Specialist Team that handles all chronic calls and escalations. I believe that should be enough training to handle different types of customers and how to keep them for a good business. In addition, I've been part of the Quality Assurance Team, Remote Assist Team and Subject Matter Expert group.

    Associated with: JobHub

    $5.56 /hr
    1,450 hours
    5.00
  7. Lucia R.

    Lucia R.

    Infusionsoft Expert | Consultant | Reliable | Excel VBA Macros

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 10

    Expert in Infusionsoft: High Level Marketing Automation, Campaign Builder, E-commerce, Billing Automation, Customer Hub, Wordpress integration, Reporting and more. Over 5 years on oDesk/upWork, more than 2,300 hours, worked 60+ jobs with a 5 Stars feedback and a TOP RATED badge. I have launched and maintained several Infusionsoft applications implementing complex campaigns and marketing automation successfully. I have also integrated the app with Customer Hub, LeadPages, PlusThis, iMember360 and Wordpress. I can now help you and your business grow by doing the same. I can also teach you 1 on 1 or train your team on how to use Infusionsoft efficiently including sharing my own tricks and works around. I will gladly give you my advice on any existing campaign or provide you with ideas on how to use Infusionsoft to its full potential saving you time and money by automating tasks and process. I enjoy assisting others in solving any problems they may have, be it service, technical, information or support related. I have the knowledge, experience, skills, qualifications and drive needed. I'm also an expert in VBA MACROS EXCEL and WORDPRESS because I truly find it a challenging & rewarding field. My Database background offers an advantage in better understanding today's expanding information technologies. However I'm very versatile and I have successfully perform other tasks like project manager, bookkeeping, logistics, etc. Because of my experience, education (Computer Engineer / Masters in Computer Science/ Consultant Certified), desire, skill base, not to mention my extremely high rate of typing, I am able to accomplish any number of different job assignments accurately, above expectations remarkably fast, most within a mere matter of hours. I prefer to choose only jobs I enjoy doing, therefore I know I'll do the job right fast. Only in this way does everyone benefit. Excellent oral & written communication, troubleshooting, problem-solving, organizational skills, with the ability to effectively interact in all levels of management & customer bases. Manage multiple customer cases simultaneously, provide regular progress updates to customers & management. Ability to think strategically & outside the box while presenting technical concepts & actions in a clear manner to management or customer clientele. 18 yrs of IT experience with all size companies. Large as AT&T, Monterrey Tech, CEMEX, Towers Watson & Microsoft. Medium and Small like Propel Consulting, SchulzBusiness, Pure Salt Design, etc. were I've won top awards. 100% fluent in Spanish & English, able to translate and/or transcript in either.

    $78.00 /hr
    2,379 hours
    5.00
  8. Ahmed Sayed

    Ahmed Sayed

    Senior Linux Administrator / Virtualization /Asterisk / VoIP / cPanel

    Egypt - Last active: 22 hours ago - Tests: 7 - Portfolio: 1

    I am a senior technical engineer who has 15 years IT experience in the following areas: Advanced Linux Cluster Administration Advanced Proxmox Cluster Administration Asterisk/Trixbox/Elastix/VoIP architect Advanced Knowledge of shell scripting Advanced Knowledge of Perl programming Network Administration Network Security (Penetration Testing) Server Auditing Technical Support Virtualization (mainly Parallels Virtuozzo/openVZ/ProxMox) Web hosting Control panels such as cPanel,Plesk,DirectAdmin Tweaking and Optimizing Apache for better performance Hardening PHP Data recovery

    $44.44 /hr
    6,899 hours
    5.00
  9. Anton T.

    Anton T.

    MODx Developer / PHP / MySQL / JS / Linux

    Russia - Last active: 13 days ago - Tests: 9 - Portfolio: 22

    MODx Revo/Evo developer. Over the last 9 years of working in web developing industry. I have experienced as team working (including team leader position) as well as independent freelancer. Now scope of my professional interests range from light-weight web sites to highload portals and startups. In recent years I'm developing sites mostly based on MODx CMS/CMF, but i also worked with other frameworks: Zend Framework, osCommerce, UMI.CMS, Bitrix, WordPress, Joomla and about 3-5 self-made nameless CMS. Also I have strong expirience in integration of 3rd party applications, payment systems API (Card gateways, PayPal, SMS gateways, WebMoney, Yandex.Money, RBK.Money, Money[at]Mail.ru, Qiwi), websites optimization (according to GTmetrix and Google Page Speed Test). In addition, I possess high-quality 2 years expertise in software and web testing. At your service!

    $33.33 /hr
    1,253 hours
    4.98
  10. Vladislav Y.

    Vladislav Y.

    Network Expert (Cisco CCIE),Datacenter and Virtualization Professional

    Russia - Last active: 22 hours ago - Tests: 4

    IT Professianl with 15+ year of hands-on experience, an Cisco Expert in both Routing&Switching (CCIE R&S since 2005) and Service Provider (CCIE SP since 2009) , Professional in Network Security (CCSP), Professional in Vmware Vsphere and Horizon view technologies (VCP-DT and VCP-Desktop) I have extensive experience with Cisco ( IOS, NX-OS) , Juniper, HP networking hardware and technologies, and strong on the side of Virtualization ( Vmware) and UNIX systems (Linux, Solaris, FreeBSD). Microsoft OSs are also part of my experience. I am certified in Linux/UNIX:RHCE on RHEL3 and SCNA on Solaris 9 and 10, also Microsoft-Certified: MCSE.

    $45.00 /hr
    7,153 hours
    5.00