Technical Support Representatives

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Anthony Lawrence Razote

Anthony Lawrence Razote

Customer Service / Technical Support Professional

Philippines - Tests: 9

I am highly motivated, versatile, results-oriented and committed to excellence IT/Helpdesk, Customer Service Supervisor for Operations with 12 years of work experience from the Banking, Call Center, Airline reservations, e-Commerce, Insurance/Financial Services and IT/Helpdesk industries. Competent at building effective and productive relationships with internal and external clients, team members as well as vendor partners and have handled more than 18 FTE’s in a Call Center environment wherein I have guided several teams into performing to the best of their abilities. Experienced in managing repairs, upgrade and software implementation for all computing devices as I did for a multinational insurance company that operates all throughout the Philippine archipelago. I am a skilled professional with proven ability to analyze and solve call center’s vital opportunities, develop and executes action plans in order to achieve increased productivity and returns for the business. I have also recently ventured in Dubai wherein I was promoted to a team lead post for a multinational e-Commerce website. I handled 3 teams for the MENA region, Beirut, Cairo and Dubai.

$7.78 /hr
5,683 hours

John mark C.

John mark C.

Technical Support / Customer Service Representative

Philippines - Tests: 8 - Portfolio: 4

For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make websites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business.

Groups: Pro Customer Service

$10.78 /hr
7,430 hours

Wendell Davis F.

Wendell Davis F.

Global Technical & Customer Service Support / I.T. Support

Philippines - Tests: 9 - Portfolio: 1

I have the ability to support and help out my clients with minimal supervision. Been in the BPO / Call Center industry for 5 years now. Able to give out full support to our clients with an achievable goal of a 100% Satisfaction and 100% Quality assured results. Now in a Service Desk position, able to support in IT Fields and support applications the company uses. - Wordpress - MSP - Service Desk - IT Services - Technical Support / Customer support - Virtual Assistant - Researcher - Image / Logo editor - Content writing - Great experience on e-Mail, web, chat and phone support.

$8.89 /hr
3,715 hours

Kris B.

Kris B. Agency Contractor

Technical Support/Customer Service/Phone Support

Philippines - Tests: 6

**Experienced in call center providing service to customer for technical and non-technical issues. **Hands-on experience in installing and troubleshooting windows and software applications **Computer systems experience beginning with assembly, repair and troubleshooting including malware,trojan,virus-removal. **Able to carry out routine network maintenance tasks.

$5.00 /hr
1,909 hours

John Paul De Silva

John Paul De Silva

Experienced Customer Service/Technical Support Specialist

Philippines - Tests: 5

As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.

$6.67 /hr
7,796 hours

Roger anthony a I.

Roger anthony a I.

Recruitment Consultant, IT, Customer Service, Technical Support

Philippines - Tests: 5 - Portfolio: 1

In my five years of employment, i have developed technical support and customer service skills as a Technical Support Representative for AT&T; Bellsouth. I learned how to troubleshoot wired and wireless DSL connections, configure modems and routers etc.. but the most important thing is that i learned how to provide good customer service. I also have skills in recruitment which i practiced for almost 4 years. In the Philippines, i was able to recruit more than 200 candidates to work as a Customer Service Representative for 3 of our call center clients in Makati. I continued to work in Dubai as a Recruitment Consultant handling Sales and Customer Service Representatives for our Major Client, Etisalat,the leading communications company in the UAE. I'm seeking the opportunity to further sharpen my writing skills since writing is what i do when i have the time.

$12.89 /hr
7,805 hours

Jhunnabel E.

Jhunnabel E.

Customer Service and Technical Support Specialist

Philippines - Tests: 10 - Portfolio: 1

Ease and willingness to learn, responsible, creative, with initiative and punctuality. I accept with pleasure the challenges and goals that your organization could assign me, with good interpersonal relationship skills. Ability to work in teams and work under high pressure so as to solve problems efficiently and achieve the goals set by the company and my work group.

$3.33 /hr
1,876 hours

Mark Nuyles

Mark Nuyles

Computer Engineer, Customer Service Representative, Technical Support

Philippines - Tests: 3

My career goal is just simple, to work for your company with all the best that I can be. I have a couple of skills up on my sleeve and I know that if your company hires me I can prove to be capable, efficient and effective in any work that has been given to me and show the abilites that I have acquired. I worked in call centers and I can say that I made an impact to my superiors and proved that I am worthy in doing my job and provide them more than what they expected. I worked in Teleperformance that became my first job after I graduated. Luckily that was the first company that I applied to and not to brag but I got hired in the first try in the interview. I was so excited to working as a call center agent and to add to my luck is I got a Technical Support position for VERIZON that is related to my course. I stayed for a year and a couple of months in Teleperformance and I went home to our province to apply for a job there since it is much convenient for me because the site is located near my hometown. I got hired as a Tehcnical Support and as a Customer Service Representative since our scope also has Sales for INTUIT TURBOTAX and after a year I got promoted to a Level 2 Support. The first work at home job I got was with Fortress Holdings. We handled order and refund processing through phone support. It was a great experience that made me want to work at home even more. The second job I got is with Thumbtack. Thumbtack is a website where service professionals search for customers in offering their services. We handle email support, answering every clients' queries and problems with the website. Now I am just waiting for your company to hire me so that I can again serve and to help the company reach their goal and provide them the service and the employee that they are looking for. You won't regret hiring me and I assure you that I will exceed your expectations.

$5.56 /hr
6,923 hours

Carlo D.

Carlo D.

Customer service representative/ Technical support/ Transcriptionist

Philippines - Tests: 1 - Portfolio: 2

I am a graduate of Bachelor's Degree in Nursing. Making me responsible, and be hardworking. I have a year of being a customer representative from call center environment and a year working online. Having the experience taught me how to handle customers, establishing rapport and being pro-active. The skill I wanted to develop is my socialization which can be enhanced through customer support. And hoping someday to be acclaimed in the said skill. I have a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I'm also into gaming as this keeps me busy other than work. I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority.

$4.67 /hr
4,562 hours