Technical Support Representatives

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  1. Carlo D.

    Carlo D.

    Customer service representative/ Technical support/ Transcriptionist

    Philippines - Tests: 1 - Portfolio: 2

    I am a graduate of Bachelor's Degree in Nursing. Making me responsible, and be hardworking. I have a year of being a customer representative from call center environment and a year working online. Having the experience taught me how to handle customers, establishing rapport and being pro-active. The skill I wanted to develop is my socialization which can be enhanced through customer support. And hoping someday to be acclaimed in the said skill. I have a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I'm also into gaming as this keeps me busy other than work. I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority.

    $4.67 /hr
    3,973 hours
    5.00
  2. Mark Nuyles

    Mark Nuyles

    Computer Engineer, Customer Service Representative, Technical Support

    Philippines - Tests: 3

    My career goal is just simple, to work for your company with all the best that I can be. I have a couple of skills up on my sleeve and I know that if your company hires me I can prove to be capable, efficient and effective in any work that has been given to me and show the abilites that I have acquired. I worked in call centers and I can say that I made an impact to my superiors and proved that I am worthy in doing my job and provide them more than what they expected. I worked in Teleperformance that became my first job after I graduated. Luckily that was the first company that I applied to and not to brag but I got hired in the first try in the interview. I was so excited to working as a call center agent and to add to my luck is I got a Technical Support position for VERIZON that is related to my course. I stayed for a year and a couple of months in Teleperformance and I went home to our province to apply for a job there since it is much convenient for me because the site is located near my hometown. I got hired as a Tehcnical Support and as a Customer Service Representative since our scope also has Sales for INTUIT TURBOTAX and after a year I got promoted to a Level 2 Support. The first work at home job I got was with Fortress Holdings. We handled order and refund processing through phone support. It was a great experience that made me want to work at home even more. The second job I got is with Thumbtack. Thumbtack is a website where service professionals search for customers in offering their services. We handle email support, answering every clients' queries and problems with the website. Now I am just waiting for your company to hire me so that I can again serve and to help the company reach their goal and provide them the service and the employee that they are looking for. You won't regret hiring me and I assure you that I will exceed your expectations.

    $5.56 /hr
    5,615 hours
    5.00
  3. Lora Jell Salonga

    Lora Jell Salonga

    Graphic Designer/Customer Service/Technical Support

    Philippines - Tests: 2 - Portfolio: 2

    Hi! Thanks for viewing my profile. I graduated with a Bachelor's Degree in Information Technology. I'm a graphic designer. I also worked as a technical support and customer service for several years. I've done a mentor and quality apprentice tasks as well. I can handle escalations and deal with difficult customers. I'm pretty much familiar with communicating with different types of customers. * Amazon.com Customer Service : Voice * Target.com Customer Service : Voice * Kindle Technical Support : Voice * Intuit (TurboTax) Technical Support : Email I can do layouts and designs using Adobe Photoshop CS and create visual presentations using MS PowerPoint and Adobe Premier. I also have knowledge in MS Office, MS Excel, Windows Movie Maker, Pinnacle and HTML. I'm self-motivated, hard working and patient. I'm also a positive and a goal oriented individual. I've gained all of these because of my family and job experiences. I always want to finish tasks given to me on or before the deadline. I'm very flexible when it comes to work hours. I could accomplish tasks according to what is required. I could work long hours if needed. I'm looking for a job that would help me provide and take care of my family needs. I'd also want to help improve and expand business of the company/team that would hire me. If I'd be given a task that I'm unfamiliar with, I'd always be willing to learn to accomplish the job and build work relationship.

    $4.44 /hr
    3,540 hours
    4.89
  4. Nema Faith Quijano

    Nema Faith Quijano Agency Contractor

    Telemarketing/ Lead Generation/Customer Service/Technical Support

    Philippines - Tests: 3

    Working as freelancer for over 5 years. I am motivated individual who works well with minimum supervision. I have strong verbal, listening and written skills. Adapt at multitasking to achieve individual and team goals. To utilize my expertise in Sales, Telemarketing and Appointment Setting. Comfortable in interacting with all levels of the organization. Diverse background includes sales, customer service and supervision. Committed to quality and excellence.

    Associated with: IMH Outsourcing Agency, Excellent Service Provider, Telemarketer Group Manila™

    $7.78 /hr
    2,310 hours
    5.00
  5. Trexie Eusebio

    Trexie Eusebio Agency Contractor

    Customer Service Representive/Technical Support Specialist/Nurse

    Philippines - Tests: 5 - Portfolio: 2

    Hi, I'm Trexie D. Eusebio, has 3 years of experience working in a BPO industry, and is specialized in executive-level administrative support and customer relations. Familiar with MS Word, Excel, InDesign, and Internet applications; able to learn new programs. Skilled in research, analyzing data, writing, and editing. Careful and thorough proofreader who ensures that a consistent message is maintained and the smallest details are not overlooked. Adept at managing multiple projects simultaneously while maintaining composure and a sense of humor. Detail-oriented, accurate, and dependable, with an uncompromising work ethic. An active listener with strong interpersonal skills. Strive to understand client needs and provide exceptional results. Has an over 2 years of business and sales management experience.

    Associated with: HOPE Solutions, Power Cast

    $7.00 /hr
    5,944 hours
    4.97
  6. Oliver Montero

    Oliver Montero

    Technical Support Rep/ Customer Service Rep

    Philippines - Tests: 7 - Portfolio: 1

    Skilled free-lancer computer technician and more than 10 years experienced in computer industry. Worked in 3 different computer cafe as computer technician. Experienced in call center providing service to customer for technical and non-technical issues. Works well independently or in a group setting providing all facets of computer issues. Easily identify and resolve technical issues and concerns. Experienced and knowledgeable in diagnosing, troubleshooting and resolving client issues with hardware and software maintenance, installations and upgrades. Excellent communication and presentation capabilities.

    $3.33 /hr
    3,832 hours
    5.00
  7. Michelle S.

    Michelle S. Agency Contractor

    Customer Service Professional/Technical Support Representative

    Philippines - Tests: 6

    To secure a challenging entry-level position with a dynamic organization and this will enable me to apply my education and creative skills to the benefit of the organization and exceed my clients expectation.

    Associated with: Kradikzdotnet

    $5.56 /hr
    8,026 hours
    4.99
  8. Charaiss Ann Gonzales

    Charaiss Ann Gonzales

    Experience Customer Service/Technical Support Specialist

    Philippines - Tests: 2

    For the past seven years I have spent my career on a Business Process Outsourcing specializing in Technical Support/Customer Service (e.g. Internet Connectivity, Telephony and Cable, Products Specs and Email/Chat Support), I started as a humble Customer Service Specialist then had been trained and transferred as a Technical Support agent in where I've been molded, enhanced, learned, and gained experience not only in terms of products specialization but as well with customer interaction. I've been doing some side works on my off shift hours, I spent my time doing a part time work as a virtual assistant, a bit of audio/video transcriptions, data entry and as a part time online English tutor for Japanese, Korean and Chinese students, through this I learned a lot, develop my skills and gained more experience not only in the field of Customer Service/Technical Support but also doing other jobs specializations. I have spent thousands of hours on phone interactions, chat support, online assistance and email escalation with US, UK and Australian customers as a Customer Service, Technical Support Specialist and as a Virtual Assistant, also phone interactions with Japanese, Chinese and Koreans being an online English teacher. I'm very familiar with English grammar and usage and have no trouble adapting to various style guides. Since I opt to leave the corporate world and start anew, along with me is my skills, learning and experience gained throughout the years of working on a BPO industry.

    $3.33 /hr
    2,406 hours
    0.00
  9. Jhunnabel E.

    Jhunnabel E.

    Customer Service and Technical Support Specialist

    Philippines - Tests: 10 - Portfolio: 1

    Ease and willingness to learn, responsible, creative, with initiative and punctuality. I accept with pleasure the challenges and goals that your organization could assign me, with good interpersonal relationship skills. Ability to work in teams and work under high pressure so as to solve problems efficiently and achieve the goals set by the company and my work group.

    $3.33 /hr
    1,876 hours
    2.00