Technical Support Representatives

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  1. Vladislav Y.

    Vladislav Y.

    Network Expert (Cisco CCIE),Datacenter and Virtualization Professional

    Russia - Last active: 18 hours ago - Tests: 4

    IT Professianl with 15+ year of hands-on experience, an Cisco Expert in both Routing&Switching (CCIE R&S since 2005) and Service Provider (CCIE SP since 2009) , Professional in Network Security (CCSP), Professional in Vmware Vsphere and Horizon view technologies (VCP-DT and VCP-Desktop) I have extensive experience with Cisco ( IOS, NX-OS) , Juniper, HP networking hardware and technologies, and strong on the side of Virtualization ( Vmware) and UNIX systems (Linux, Solaris, FreeBSD). Microsoft OSs are also part of my experience. I am certified in Linux/UNIX:RHCE on RHEL3 and SCNA on Solaris 9 and 10, also Microsoft-Certified: MCSE.

    $45.00 /hr
    7,211 hours
    5.00
  2. Ahmed Sayed

    Ahmed Sayed

    Senior Linux Administrator / Virtualization /Asterisk / VoIP / cPanel

    Egypt - Last active: 18 hours ago - Tests: 7 - Portfolio: 1

    I am a senior technical engineer who has 15 years IT experience in the following areas: Advanced Linux Cluster Administration Advanced Proxmox Cluster Administration Asterisk/Trixbox/Elastix/VoIP architect Advanced Knowledge of shell scripting Advanced Knowledge of Perl programming Network Administration Network Security (Penetration Testing) Server Auditing Technical Support Virtualization (mainly Parallels Virtuozzo/openVZ/ProxMox) Web hosting Control panels such as cPanel,Plesk,DirectAdmin Tweaking and Optimizing Apache for better performance Hardening PHP Data recovery

    $44.44 /hr
    6,947 hours
    5.00
  3. Muhammad Asif

    Muhammad Asif

    Wordpress | Wishlist Members Expert | DAP Expert | OP.2.0 Expert.

    Pakistan - Last active: 7 days ago - Tests: 4 - Portfolio: 16

    I am expert in building websites using: Wordpress, Php, MySql, HTML/CSS, Technical Customer Support Management, Joomla, Woo Commerce, Wishlist members, Digital Access Pass (DAP), Optimize Press 1.0 and 2.0, Genesis Framework, Woo Framework.. Cloning and migration. Integration of 1shoppingcart, Premium Web Cart, 2co, Paypal Clickbank. Customization of: Aweber, MailChimp, GetResponse, IContact Form and setting up. I am a quality communicator and deliver project in time so far throughout the Odesk history. I have earned certificate for Woo Commerce sites setup and Creation and Managing Responsive templates.

    Groups: Bluehost Developers and Designers

    $56.00 /hr
    4,603 hours
    4.99
  4. Aaron Summers

    Aaron Summers

    Linux Cloud Engineer / 14 Years Real World Experience

    United States - Last active: 18 hours ago - Tests: 7 - Portfolio: 2

    Daily engineering and administration of OpenBSD, FreeBSD, Linux and Windows based operating environments. LAN/WAN: Experience identifying a large number of network and host based security problems. Stabilized the bandwidth billing system for accuracy and provided assistance to the web development team. UNX(tm)/Linux/BSD: Designed and built a custom Enterprises Data Ware House utilizing RedHat Enterprise Linux, IBM Information Server, and the Sun N1 toolkit. Back ported the RedHat clustering tools and GFS modules for RedHat Enterprise Linux 4. Customized the operating environment for running the IBM Information Server 8 family of applications, consisting of IBM DB2 V 9.3, IBM WebSphere 6.0, IBM DataStage and IBM QualityStage. Was the single onsite operations point for the HP-UX, Solaris, FreeBSD, MacOS X, and Linux machines. Wrote custom tools for monitoring and metrics. Fluent in the change management process as it relates to Sarbanes Oxley, internal, and external audits. Extensive documentation of custom applications, primarily our custom data warehouse solution. Designed and implemented the company's external web presence using Solaris 10. Utilized zones, the ZFS file system, and hardware RAID on the T2000 platform. Wrote my own tools in Perl, C, and the Bourne shell. Debugged many complex operational problems. Specialties Started running Linux around 1993, kernel was 0.99 Moved onto SunOS and Open/FreeBSD. Since have worked with HP-UX and SCO extensively. Currently work with RHEL, AMI Linux, CentOS, OpenBSD, EC2, Parallels, and Rackspace.

    $30.00 /hr
    5,604 hours
    4.97
  5. Anton T.

    Anton T.

    MODx Developer / PHP / MySQL / JS / Linux

    Russia - Last active: 21 days ago - Tests: 9 - Portfolio: 22

    MODx Revo/Evo developer. Over the last 9 years of working in web developing industry. I have experienced as team working (including team leader position) as well as independent freelancer. Now scope of my professional interests range from light-weight web sites to highload portals and startups. In recent years I'm developing sites mostly based on MODx CMS/CMF, but i also worked with other frameworks: Zend Framework, osCommerce, UMI.CMS, Bitrix, WordPress, Joomla and about 3-5 self-made nameless CMS. Also I have strong expirience in integration of 3rd party applications, payment systems API (Card gateways, PayPal, SMS gateways, WebMoney, Yandex.Money, RBK.Money, Money[at]Mail.ru, Qiwi), websites optimization (according to GTmetrix and Google Page Speed Test). In addition, I possess high-quality 2 years expertise in software and web testing. At your service!

    $33.33 /hr
    1,253 hours
    4.98
  6. Jesse Ratterree

    Jesse Ratterree

    Composer / MVC5 / PHP Symfony / SQL / AWS / .NET / NoSQL / C#

    United States - Last active: 6 days ago - Tests: 2 - Portfolio: 1

    I'm a composer and sound engineer with over 15 years experience playing in live bands and producing music for various projects. I have produced over 70 professional songs in 2014 alone. Just take a look at my feedback and you’ll quickly see why I’m one of the top 1% contractors on oDesk. I'm currently the 'go-to' audio guy for several developers who make iOS/Android games. I am one of the most affordable composers you will find. 

I'm also a full time freelancer. That means I'm not doing this on the side so you'll get the quickest turnaround imaginable. Published Games:

 Playground Wars – Glowdot Productions (music) iOS: https://itunes.apple.com/us/app/id658021920?mt=8 Android: https://play.google.com/store/apps/details?id=com.glowdot.PlaygroundWars Cognitile from Express Media (SFX / music / voice / levels)

iOS: 
https://itunes.apple.com/ie/app/cognitile/id583279641?mt=8&ign-mpt=uo=2 Android: https://play.google.com/store/apps/details?id=com.expressmedia.cognitile

 AquaDude from Vortex Gaming (SFX and Music) 
https://play.google.com/store/apps/details?id=com.vortexgaming.aquadude
https://itunes.apple.com/app/aquadude/id542501084


 RoboHero from BravadoWaffle (music/sfx)
 http://itunes.apple.com/us/app/robohero/id494449491?mt=8 (free download) 

WOMBI Detetcive from Wombi (music/sfx/voice talent)
Trailer: http://www.youtube.com/watch?v=PB3V48PkKSs&feature=plcp
 https://itunes.apple.com/app/id555605455

 https://play.google.com/store/apps/details?id=com.wombi.wombidetective World 1-1 from Headlights games (Music)
https://itunes.apple.com/US/app/id605385905?mt=8&ign-mpt=uo%3D4


 Melon Dash (unity/web game) (sfx)
http://www.melondash.net/Alpha/WebPlayer.html


 Fealty from Asmadi Studios (music only)
http://itunes.apple.com/us/app/fealty/id475252758?mt=8

 Swipa Dollar from Memfry Games (music/sfx)
https://itunes.apple.com/us/app/swipadollar/id555098379?mt=8


 Taking Shape from Darshin Studios (music/sfx)
http://itunes.apple.com/app/id540034505

 Diamond Gems from Balloon Island (music/sfx)
https://play.google.com/store/apps/details?id=com.balloonisland.diamondgems

 Fish It from Apptoyz (music) 
http://itunes.apple.com/us/app/apptoyz-fish-it/id543548989?mt=8

 Quiz App from Apptoyz (music/sfx)
http://itunes.apple.com/us/app/apptoyz-appquiz/id543869288?mt=8


 RhythmFourBeat from FourBeat (music/sfx)
http://camp-fire.jp/updates/view/1343

 SFX/Music Example: https://www.youtube.com/watch?v=XY2v154qVV8&feature=player_embedded




    $33.33 /hr
    2,967 hours
    5.00
  7. Lucia R.

    Lucia R.

    Infusionsoft : Expert - Consultant - Couch - Training | Customer Hub

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 10

    Expert in Infusionsoft: High Level Marketing Automation, Campaign Builder, E-commerce, Billing Automation, Customer Hub, Wordpress integration, Reporting and more. Over 5 years on oDesk/upWork, more than 2,300 hours, worked 60+ jobs with a 5 Stars feedback and a TOP RATED badge. I have launched and maintained several Infusionsoft applications implementing complex campaigns and marketing automation successfully. I have also integrated the app with Customer Hub, LeadPages, PlusThis, iMember360 and Wordpress. I can now help you and your business grow by doing the same. I can also teach you 1 on 1 or train your team on how to use Infusionsoft efficiently including sharing my own tricks and works around. I will gladly give you my advice on any existing campaign or provide you with ideas on how to use Infusionsoft to its full potential saving you time and money by automating tasks and process. I enjoy assisting others in solving any problems they may have, be it service, technical, information or support related. I have the knowledge, experience, skills, qualifications and drive needed. I'm also an expert in VBA MACROS EXCEL and WORDPRESS because I truly find it a challenging & rewarding field. My Database background offers an advantage in better understanding today's expanding information technologies. However I'm very versatile and I have successfully perform other tasks like project manager, bookkeeping, logistics, etc. Because of my experience, education (Computer Engineer / Masters in Computer Science/ Consultant Certified), desire, skill base, not to mention my extremely high rate of typing, I am able to accomplish any number of different job assignments accurately, above expectations remarkably fast, most within a mere matter of hours. I prefer to choose only jobs I enjoy doing, therefore I know I'll do the job right fast. Only in this way does everyone benefit. Excellent oral & written communication, troubleshooting, problem-solving, organizational skills, with the ability to effectively interact in all levels of management & customer bases. Manage multiple customer cases simultaneously, provide regular progress updates to customers & management. Ability to think strategically & outside the box while presenting technical concepts & actions in a clear manner to management or customer clientele. 18 yrs of IT experience with all size companies. Large as AT&T, Monterrey Tech, CEMEX, Towers Watson & Microsoft. Medium and Small like Propel Consulting, SchulzBusiness, Pure Salt Design, etc. were I've won top awards. 100% fluent in Spanish & English, able to translate and/or transcript in either.

    $78.00 /hr
    2,386 hours
    5.00
  8. Ivan Ershov

    Ivan Ershov

    Cloud Architect/Engineer/Devops / Linux Admin

    Russia - Last active: 18 hours ago - Tests: 11 - Portfolio: 2

    Over the last 10 years, I have been working as technical support engineer/team leader/infrastructure architect for the different companies with on-premise/cloud hosting. My competency lies in planning, development, deployment and setup of the environments from scratch, troubleshooting/support/improvement of existing production systems based on Linux/Unix with the focus on automation and high availability. Have a lot of experience in automation/monitoring/backup of different distributed environments with LAMP stack and other applications, different clustering, scalability and high-availability techniques. Operating systems: Debian/Ubuntu, Redhat(Fedora, RHEL, Centos), Suse, AmazonLinux Level of skill with Unix/Linux: RHCE MailServers: qmail, postfix, sendmail etc Databases: Postgresql, Oracle, Mysql, noSQL databases (Mongodb, Cassandra, Couchbase, Redis etc) Clustering: RHCS, terracotta, heartbeat, pacemaker, distributed balanced setups Programming, scripting languages: Bash, PL/SQL, Ruby Clouds: AWS/Tata/RackSpace/CloudStack/Openstack/Azure Automation: Chef/Puppet, RightScale, AWS Opsworks,CloudFormation etc Continuous integration/deployment: Docker, Atlassian tools, Jenkins, SVN/Git, Codebase etc. Loadbalancers/proxies: Clouds LBs, Haproxy, mod_jk, Squid, Apache, Nginx Application servers: tomcat, jetty, jboss, Apache, Nginx, different PHP-based servers Monitoring: Nagios, Zabbix, Newrelic, OMD etc English: fluent Availability: up to 30hrs/week

    $38.89 /hr
    1,702 hours
    4.96
  9. Mcristina A.

    Mcristina A.

    Project Manager

    Philippines - Last active: 18 hours ago - Tests: 17

    My consulting maxim is to be known for my integrity at work and to overwhelm my clients and teammates with it. As an Offshore Project Manager for over 6 years now, I am driven by a long-term perspective extending beyond the limits of my current projects. From conception, I make sure that I'm able to identify at a deep personal level with my client's project goals. With this mindset, I possess a new level of personal drive to succeed because the goals are the right ones to pursue. During project execution, I aim to invest in making a significant effort to build trust within my team and across the full range of stakeholders through my work ethics and technical adeptness combined. And on the final phase, my criteria for a successful project will always be to ensure that the "value of the project" was delivered. This is definitely far more important than just delivering a project to its sponsors.

    $35.00 /hr
    6,334 hours
    4.93
  10. Ronald T.

    Ronald T.

    Pro Web Designer, Website Development, Webflow, WordPress, Joomla, SEO

    United States - Last active: 7 days ago - Tests: 13 - Portfolio: 12

    I possess a very diverse background and a proven track record of success. I am a personable, reliable, highly skilled individual with decades of experience in information technology, quality assurance, sales, marketing, and customer service. My services include, but are not limited to: ✓ Web Design and Website Development (HTML, PHP, Webflow, WordPress, and Joomla). ✓ WHMCS Development and Management (WordPress, Joomla, or PHP based). ✓ eCommerce - WooCommerce, VirtueMart, Ecwid, X-Cart, and more! ✓ Search Engine Optimization - SEO Campaigns (Web CEO Pro). ✓ Search Engine Marketing - SEM Campaigns (Google AdWords and PPC). ✓ Keyword Research and Analysis (Market Samurai and Web CEO Pro). ✓ Website SEO Site Audits (Web CEO Pro Desktop Edition). ✓ Website Content Inventory and Analysis (Proprietary Methods). ✓ Marketo, Infusionsoft, OntraPort, and Eloqua Administration and Management. ✓ Google Analytics, Webmaster Tools, AdWords, AdSense, and more! Ron aka LanWanMan, Upwork Freelancer since 2009 — Upwork Client 100% Recommended — Upwork 5.0 Rating — 2,900 Plus Hours — Upwork "Top Rated" — Upwork Money Back Guarantee Program Guaranteed Freelancer (Client / Job Dependent). Several repeat clients. Please take a moment to review my work history, feedback, and ratings below. For you convenience, my resume is attached to the portfolio section of my freelancer profile here on oDesk. Pay rates are negotiable dependent upon contract duration, complexity, and estimated total earnings. Your Success is My Success! Cheers! Ron aka LANWANMAN, Ocala, Florida USA TECHNOLOGIES AND APPLICATIONS (Partial List): WordPress, Joomla, RocketTheme and Gantry Framework, StudioPress and Genesis Framework, Webflow, WooCommerce, VirtueMart, Ecwid, X-Cart, WHMCS, PHP, MySQL, HTML5, CSS3, WHM, cPanel, Google Analytics, Google Webmaster Tools, Google AdSense, Google AdWords, PPC, SEO, SEM, Infusionsoft, OntraPort aka Office Autopilot, Marketo, Eloqua, MailChimp, AWeber, Zopim, Kayako Resolve…. ► Free yourself from the technological maze. Hire LanWanMan on Upwork TODAY! ◄

    Groups: Article Samurai, AWeber...

    $38.00 /hr
    2,888 hours
    5.00