Technical Support Representatives

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  1. Orchille G.

    Orchille G. Agency Contractor

    IT Support

    New Zealand - Last active: 1 day ago - Tests: 2

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    4,950 hours
    5.00
  2. Herman Beltran

    Herman Beltran

    Philippine MCSE|MCSA|CCNA

    Philippines - Last active: 1 day ago - Portfolio: 7

    IT Professional with 10 years working experience while possessing developed skills that have been gained through establishing and developing IT projects, networks and infrastructures. Experienced covers customer liaison, design, testing to successful implementation within budget, scope, timescales and process limitations. Extensive LAN, WAN, Hardware, Software experience. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments.

    $11.00 /hr
    1,655 hours
    0.00
  3. Kaushik Pal

    Kaushik Pal

    Technical Consultant/Technical Architect/Testing Consultant

    India - Last active: 11 days ago - Portfolio: 1

    I have over 16 years of experience in software application development, maintenance and testing. I have worked in different industry domains like printer driver, airlines, insurance, travel and transportation. I have experience in both legacy and open system. I have expertise is in Java/J2EE application area. I have worked in all the phases of software development life cycle(SDLC).My focus area is preparation of technical architecture document, high level design, low level design, problem solving, construction, integration,testing, technical writing etc. I am also having more than 8 years of experience in manual/automated testing domain. I have also worked as a QA for different software projects. I have worked with big software organizations (like IBM, Lexmark, United Airlines etc) around the world. My Technical Blog/Website: www.techalpine.com My LinkedIn Profile : https://in.linkedin.com/pub/kaushik-pal/15/369/36b

    $22.22 /hr
    2,689 hours
    0.00
  4. Lukasz T.

    PHP, Smarty, JavaScript, AJAX, Kohana, MySQL

    Poland - Last active: 6 months ago - Tests: 4 - Portfolio: 3

    As a PHP / MySQL Developer, I worked for large multinational companies, small start-ups and individual customers in a team and also as an individual programmer. I participated at each stage of the software development cycle, starting from requirements gathering, design through implementation, testing, deployment and maintenance.

    $16.67 /hr
    4,118 hours
    4.97
  5. Romnick Leongson

    System and Network Administrator

    Philippines - Last active: 5 hours ago

    IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but may include: *installing and configuring computer hardware operating systems and applications; *monitoring and maintaining computer systems and networks; *talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; *troubleshooting system and network problems and diagnosing and solving hardware or software faults; *replacing parts as required; *providing support, including procedural documentation and relevant reports; *following diagrams and written instructions to repair a fault or set up a system; *supporting the roll-out of new applications; *setting up new users' accounts and profiles and dealing with password issues; responding within agreed time limits to call-outs; *working continuously on a task until completion (or referral to third parties, if appropriate); *prioritising and managing many open cases at one time; *rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; *testing and evaluating new technology; conducting electrical safety checks on computer equipment.

    $5.56 /hr
    1,795 hours
    0.00
  6. Heidi Sugar Zeta

    Heidi Sugar Zeta

    customer service/technical support

    Philippines - Last active: 5 hours ago - Tests: 6

    I've been in the call center industry for nine years now handling billing, healthcare, customer service and technical support accounts. Handled U.S and Australian based accounts. I am a hardworking and very professional person. I'm also a fast learner and eager to learn more things for my own improvement and success.

    Groups: Pro Customer Service

    $6.00 /hr
    2,850 hours
    5.00
  7. Elmer Ryan Claudio

    Elmer Ryan Claudio Agency Contractor

    Customer Service/Technical Support

    Philippines - Last active: 14 days ago - Tests: 5 - Portfolio: 1

    Since 2008, I have worked for a few BPO companies based here in the Philippines who cater to callers from all over the US. Here are the positions i held: *Technical Support Specialist for Toshiba Laptops and Notebooks(US) *Directory Assistance Operator for Residential and Business Listings in the U.S. *Customer Care Provider for Horizon Blue Cross Blue Shield New Jersey *Technical Support Specialist for Telus ADSL I worked as an assistant manager for our family business, which is a beach resort. I managed 15 people (lifeguards, maintenance, cashiers, receptionists) and handled payroll. Also, I used to own a small restaurant with a total of 4 employees under me. I was also the Executive chef. I am fluent in the English language both written and verbal. I am also a problem solver. I feel challenged with problems that require analysis and complete focus. Getting the right answer faster than everyone else feels great for me! I am honest, diligent, hard-working, and a fast learner. Getting the job done is a big deal for me.

    Associated with: Seventh Step

    $4.00 /hr
    2,259 hours
    0.00