Account Manager and Client Services
Last active: 1 month ago
A highly regarded Account Manager and Customer Service Sales Professional with extensive experience in Project and Account Management, CRM Implementation, and Tools + Services Deployment. An aggressive collector of broad expertise relative to Business Development, Implementation and Services Delivery, and Product Development.
• Account/Client Management
• Customer Service & Technical Support
• Inside Sales
• CRM Software Management & Implementation
• Software Training & Coaching
• Small Business Consulting
• Simplifying Communication
• Global Gaming Market (iGaming/eGaming)
• Affiliate Marketing
• Social Media Marketing
Customer Service & Sales:
• Over 8 combined years experience in Business to Business + Business to Consumer Sales and Service, Customer Facing, Account Management of Micro and Small Businesses. Highly motivated, creative and versatile with strong experience in customer-business relations.
• Type at 75 WPM, MS Office Suite, Windows OS, WYSIWYG + CMS editors including WordPress, Webinar Hosting and Training software (Adobe Connect, GoToAssist, GoToMeeting, Teamviewer, Camtasia), Social Media Marketing and Off-Page SEO techniques.