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Post your administrative support project on Upwork and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.

Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On Upwork, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.

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Administrative Support Job Cost Overview

Typical total cost of Upwork Administrative Support projects based on completed and fixed-price jobs.

Upwork Administrative Support Jobs Completed Quarterly

On average, 1,757 Administrative Support projects are completed every quarter on Upwork.


Time to Complete Upwork Administrative Support Jobs

Time needed to complete a Administrative Support project on Upwork.

Average Administrative Support Freelancer Feedback Score

Administrative Support Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Ellen Sue Pilger

Ellen Sue Pilger

Ecommerce Customer Service / Support / SEO / Administrative / Bookkeep

United States

I have produced accurate, reliable, time sensitive results for many businesses working as a professional in customer service and administative management. Most recently I have been working remotely for an ecommerce firm taking orders, providing customer service and search engine optimization as needed. My skills in friendly communication, problem solving, technical solutions, accuracy against deadlines has been honed from many years of experience in a variety of environments. I am available 7 days per week for projects or on-going part-time tasks that will fill in the gaps to develop your business. You can count on me for honest support in the areas of order processing or other data-entry, SEO, telephone interviews, research, proofreading, bookkeeping assistance or a variety of administrative duties.

$16.67 /hr
124 hours

Tyrone G.

Tyrone G. Agency Contractor

Administrative Support / Virtual Assistant / Customer Service Rep

United States - Tests: 6

Over 10 years of acquired expertise, leadership skills, communication, strong organizational skills and commitment to excellence will make a positive contribute to your project. Experienced with administrative support, accounts payable, accounts receivable, human resource, management, customer service and technical support. I have demonstrated commitment to my client's goals. That track record is consistent in my career endeavors as well as in my life as a whole. I dedicate myself to whatever task is at hand, marshal my resources and stay with the project until it is completed to my satisfaction. Since my goals and demands are even more stringent than my client’s expectation, I consistently exceed quotas and objectives.

Associated with: HK Access, Inc

$10.00 /hr
0 hours

Anna Tihencaia

Anna Tihencaia

Administrative Support, Customer Service, Sales and Marketing

Moldova - Tests: 3

My name is Anna. I'm progressive 5 years of professional experience in customer service administration and 4 years experience in office administration. I possess outstanding problem solving and customer service skill, have strong management, organizational and relationship building skills, good analytical and interpersonal skills. I'm an excellent team player with good negotiation skills

$4.44 /hr
12 hours

James L.

James L.

Lead generation, sales, customer service, administrative support

United States - Tests: 3

I have been told ‘You make things happen’ and ‘you don’t take enough credit’ in every job I have ever held-evidenced by both increased responsibility and remuneration. While generating leads at Rainsoft, I was told ‘they do everything you them to do’ and had the recognition plaques to prove it. My military experience helped refine my ability to overcome what psychologists term as ‘functional fixedness’, allowing me to make the most of every situation, regardless of resources or objective.

100% Job Success
$13.33 /hr
2,124 hours

Elisa faye B.

Elisa faye B.

Sales and Marketing/Administrative Support/Customer Service

Philippines - Tests: 2

With ten years of work experience specializing in sales, I am always at the top of the game. I review, plan, device and recommend specific measures in order to ensure that sales targets are achieved. I am very keen to details. Once I am given a task, I complete it with the best of my ability. Being a full time single mother to two kids, I spend most of my time in front of the computer doing online jobs. Strengths: *Knowledgeable in computers and networked resources (domains, wireless access & networks). *Knowledgeable in Windows environment, MS Office application, Internet browsing and Adobe Photoshop. *Knowledgeable in client/server applications and file access. *Advanced Skills in oral and written English communication. *Hardworking, courteous and patient in terms of work and dealing with people. *Organized and highly motivated to work related goals and objectives. *Punctual and reliable.

$3.33 /hr
30 hours

Jordan M.

Jordan M.

Administrative Support, Customer Service, Data Entry

Canada - Tests: 3

I have over five years of customer service experience in various environments, ranging from retail to government. As an Assistant Clerk at the Ministry of Natural Resources I provided administrative support for 10-14 co-workers and my manager. This included managing email accounts, creating and maintaining filing systems, as well as performing large amounts of data entry. I was involved in several team projects simultaneously and successfully managed changing deadlines and priorities. Using the Microsoft Office on a daily basis allowed me to apply the knowledge I gained through my post secondary education. My positive attitude, attention to detail, flexibility and self-discipline make me an excellent choice for your short or long term projects.

$10.00 /hr
6 hours

Angela Lord

Angela Lord

Top Rated Customer Service and Administrative Support

United States - Tests: 11 - Portfolio: 1

An Upwork-vetted Customer Service Pro, I am always willing to help other team members. I am experienced with Zendesk, Uservoice, email support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

Groups: Pro Customer Service

100% Job Success
$20.00 /hr
4,019 hours

James Dean

James Dean Agency Contractor

Customer Service/Support and Administrative Assistant

United States - Tests: 6 - Portfolio: 13

James Dean, 29, from Bloomington, Indiana, originally from Saint Cloud, Florida. He does not have any children, but does have 2 dogs who are spoiled beyond belief. When James is not working, he enjoys spending time with family and friends, going hiking, photography, and scrap-booking. James is no stranger to the administration field, having spent his entire working career in various types of customer service positions and office administration. It taught him the importance of having high moral standards, ie confidentiality, reliability and has a strong work ethic. He is honest, creative, technologically savvy, and has a real "go getter" personality. Prior to starting his virtual assisting career, James spent over 12 years polishing his skills in positions; Office Manager, Administrative/Personal Assistant, Operations Manager, Activities Coordinator, and Customer Service. Passionate about helping others, James provides invaluable services such as office administration, article writing & submissions, scheduling and social media management, just to name a few.

Associated with: Help by James, Visible Hand Co. Agency

100% Job Success
$13.33 /hr
2,168 hours

Senthil Kumar N

Senthil Kumar N Agency Contractor

Computer Savvy with 8+ year of Experience in IT

India - Tests: 8 - Portfolio: 1

A Good Hardworking, friendly Contractor – Every team needs one of best contractor, and there’s none better than me. To be an efficient person in handling challenges in the work and utilize my skill sets to the best of my ability.My most priority working in oDesk is to get employer's satisfaction by providing quality work within given time. I have done many projects in Odesk and got good feedback from my employer. I have good skills in Software testing, Manual testing, Data Entry, Web Research, Data mining jobs. I always want to learn new technologies to improve my knowledge and skills. I would like to have long term relations with my employers and I am sure I will be good to be a part of any team I work for. When hiring a contractor on any marketplace like oDesk, it will be more difficult for the employer to find the right candidate with honesty, integrity, knowledge and expertise. They have to look for the contractor who is committed to achieve the best possible result for you. Then you have deal with the person who have all the above, Which my profile perfectly suits and my focus is on creating a relationship of respect and trust with all my clients.

Associated with: Tech Click

100% Job Success
$11.11 /hr
5,895 hours

Laxmikant T.

Laxmikant T.

Expert QA Tester for iOS, Android and PC

India - Tests: 1 - Portfolio: 1

I am a expert gamer active into video game QA testing since a decade. Initially I started QA testing on PC platform. But at later stage I gained great experience in mobile games testing and playing games on various platforms on next generation. Due to my passion for games and technology, I regularly kept on buying new gaming hardware, mobile devices, tablets, Android based compact consoles and even couple of virtual reality systems. Today I have 50+ devices which includes iOS device of each and every generation, variety of Android devices, few Windows based gaming desktop PCs, iMac, Mac mini, and couple of Linux and SteamOS based machines. If you have any video game to be tested on above platforms, I am the best option available out there! In addition to QA Testing assignments on above mentioned platforms, I am also available for any work in video games industry which fits in my profile. For instance work as personal assistant for video game company, review and rating for iOS and Android apps etc etc.

80% Job Success
$8.00 /hr
30 hours