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Post your administrative support project on Upwork and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.

Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On Upwork, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.

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Administrative Support Job Cost Overview

Typical total cost of Upwork Administrative Support projects based on completed and fixed-price jobs.

Upwork Administrative Support Jobs Completed Quarterly

On average, 1,757 Administrative Support projects are completed every quarter on Upwork.


Time to Complete Upwork Administrative Support Jobs

Time needed to complete a Administrative Support project on Upwork.

Average Administrative Support Freelancer Feedback Score

Administrative Support Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Rosemarie Gabinete

Rosemarie Gabinete Agency Contractor

EDU Links Expert

Philippines - Tests: 7 - Portfolio: 2

I have been working as an outreach consultant (for guest posts and infographics and a list building manager for 3 years now. Experienced in acquiring powerful EDU LINKS. **Experienced in using SEO tools such as the following: > BuzzStream > Link Prospector > Group High

Associated with: Premier Business Provider Agency, FIL FORCE ONE

100% Job Success
$15.00 /hr
4,983 hours

James L.

James L.

Lead generation, sales, customer service, administrative support

United States - Tests: 3

I have been told ‘You make things happen’ and ‘you don’t take enough credit’ in every job I have ever held-evidenced by both increased responsibility and remuneration. While generating leads at Rainsoft, I was told ‘they do everything you them to do’ and had the recognition plaques to prove it. My military experience helped refine my ability to overcome what psychologists term as ‘functional fixedness’, allowing me to make the most of every situation, regardless of resources or objective.

100% Job Success
$13.33 /hr
2,119 hours

Angela Lord

Angela Lord

Top Rated Customer Service and Administrative Support

United States - Tests: 11 - Portfolio: 1

An Upwork-vetted Customer Service Pro, I am always willing to help other team members. I am experienced with Zendesk, Uservoice, email support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

Groups: Pro Customer Service

100% Job Success
$20.00 /hr
3,993 hours

James Dean

James Dean Agency Contractor

Customer Service/Support and Administrative Assistant

United States - Tests: 6 - Portfolio: 13

James Dean, 29, from Bloomington, Indiana, originally from Saint Cloud, Florida. He does not have any children, but does have 2 dogs who are spoiled beyond belief. When James is not working, he enjoys spending time with family and friends, going hiking, photography, and scrap-booking. James is no stranger to the administration field, having spent his entire working career in various types of customer service positions and office administration. It taught him the importance of having high moral standards, ie confidentiality, reliability and has a strong work ethic. He is honest, creative, technologically savvy, and has a real "go getter" personality. Prior to starting his virtual assisting career, James spent over 12 years polishing his skills in positions; Office Manager, Administrative/Personal Assistant, Operations Manager, Activities Coordinator, and Customer Service. Passionate about helping others, James provides invaluable services such as office administration, article writing & submissions, scheduling and social media management, just to name a few.

Associated with: Help by James, Visible Hand Co. Agency

100% Job Success
$13.33 /hr
2,168 hours

Qiana J.

Qiana J.

Talented Email Support and Adminstrative Professional

United States - Tests: 11 - Portfolio: 1

As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

100% Job Success
$17.78 /hr
3,033 hours

EpicZone Technologies

EpicZone Technologies

24/7 - VA, Chat, E-mail, Phone, Data, Research

Pakistan - Portfolio: 26

EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.

92% Job Success
$6.00 /hr
17,666 hours

Senthil Kumar N

Senthil Kumar N Agency Contractor

Computer Savvy with 8+ year of Experience in IT

India - Tests: 8 - Portfolio: 1

A Good Hardworking, friendly Contractor – Every team needs one of best contractor, and there’s none better than me. To be an efficient person in handling challenges in the work and utilize my skill sets to the best of my ability.My most priority working in oDesk is to get employer's satisfaction by providing quality work within given time. I have done many projects in Odesk and got good feedback from my employer. I have good skills in Software testing, Manual testing, Data Entry, Web Research, Data mining jobs. I always want to learn new technologies to improve my knowledge and skills. I would like to have long term relations with my employers and I am sure I will be good to be a part of any team I work for. When hiring a contractor on any marketplace like oDesk, it will be more difficult for the employer to find the right candidate with honesty, integrity, knowledge and expertise. They have to look for the contractor who is committed to achieve the best possible result for you. Then you have deal with the person who have all the above, Which my profile perfectly suits and my focus is on creating a relationship of respect and trust with all my clients.

Associated with: Tech Click

100% Job Success
$11.11 /hr
5,895 hours

Marybelle Joy Escuadro

Marybelle Joy Escuadro Agency Contractor

Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

Philippines - Tests: 10 - Portfolio: 2

A dedicate person with 4 years of experience in the call center industry. I do phones calls, emails, live chat and administrative task. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant- as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked with Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issues. I am also a trained email and live chat support agent. I also worked for a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.

Associated with: F.I.R.M Solutions

100% Job Success
$5.56 /hr
7,967 hours

Maria Querina Pagsolingan

Maria Querina Pagsolingan Agency Contractor

Appointment Setter, VA, Researcher and Customer Service

Philippines - Tests: 5 - Portfolio: 4

To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for. As you will note my work history is thoroughly outlined in my profile, I worked in a call center industry for 7 years. I have been through all LOBs or line of businesses: Sales, Customer Service, Quality Associate, Technical Support and Credit and Collections back office. I worked from home as an Appointment Setter and Outbound Caller and Researcher for Marketing Campaigns and Customer Service Associate (phone, email, chat and order processing) through oDesk. I'm currently working as an Appointment Setter. I always enjoy a challenge and work hard to attain my goals. I am confident that I can bring effective skills and qualifications and would welcome the opportunity to gain more knowledge.

Associated with: 3D e-Solutions

100% Job Success
$7.78 /hr
5,083 hours