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Post your administrative support project on Upwork and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.

Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On Upwork, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.

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Administrative Support Job Cost Overview

Typical total cost of Upwork Administrative Support projects based on completed and fixed-price jobs.

Upwork Administrative Support Jobs Completed Quarterly

On average, 1,761 Administrative Support projects are completed every quarter on Upwork.

1,761

Time to Complete Upwork Administrative Support Jobs

Time needed to complete a Administrative Support project on Upwork.

Average Administrative Support Freelancer Feedback Score

Administrative Support Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. James L.

    James L.

    Lead generation, sales, customer service, administrative support

    United States - Last active: 3 days ago - Tests: 3

    I have been told ‘You make things happen’ and ‘you don’t take enough credit’ in every job I have ever held-evidenced by both increased responsibility and remuneration. While generating leads at Rainsoft, I was told ‘they do everything you them to do’ and had the recognition plaques to prove it. My military experience helped refine my ability to overcome what psychologists term as ‘functional fixedness’, allowing me to make the most of every situation, regardless of resources or objective.

    $13.33 /hr
    2,075 hours
    3.89
  2. J-za O.

    J-za O.

    High quality customer service and administrative support

    Philippines - Last active: 1 day ago - Tests: 16 - Portfolio: 2

    I have more than 4 years experience in the BPO industry and 5 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, bookkeeping, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.

    $8.00 /hr
    1,954 hours
    4.77
  3. Angela Lord

    Angela Lord

    Top Notch Customer Service and Administrative Support

    United States - Last active: 2 days ago - Tests: 11 - Portfolio: 1

    An Upwork-vetted Customer Service Pro, I am always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

    Groups: Pro Customer Service

    $20.00 /hr
    3,625 hours
    5.00
  4. James Dean

    James Dean Agency Contractor

    Customer Service/Support and Administrative Assistant

    United States - Last active: 2 months ago - Tests: 6 - Portfolio: 13

    James Dean, 29, from Bloomington, Indiana, originally from Saint Cloud, Florida. He does not have any children, but does have 2 dogs who are spoiled beyond belief. When James is not working, he enjoys spending time with family and friends, going hiking, photography, and scrap-booking. James is no stranger to the administration field, having spent his entire working career in various types of customer service positions and office administration. It taught him the importance of having high moral standards, ie confidentiality, reliability and has a strong work ethic. He is honest, creative, technologically savvy, and has a real "go getter" personality. Prior to starting his virtual assisting career, James spent over 12 years polishing his skills in positions; Office Manager, Administrative/Personal Assistant, Operations Manager, Activities Coordinator, and Customer Service. Passionate about helping others, James provides invaluable services such as office administration, article writing & submissions, scheduling and social media management, just to name a few.

    Associated with: Help by James, Visible Hand Co. Agency

    $13.33 /hr
    2,168 hours
    4.86
  5. Maria fe B.

    Maria fe B.

    data entry/data encoder, administrative support, customer service

    Philippines - Last active: 1 day ago - Tests: 2

    Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills. Can also handle Customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name and to obtain a position that will enable me to use my strong organizational skills and ability to work well with people.

    Groups: Lisnagol | DIRECT™

    $3.00 /hr
    8,530 hours
    4.00
  6. Michał Newiak

    Michał Newiak

    Researcher and translator

    Poland - Last active: 2 days ago - Tests: 11 - Portfolio: 4

    Over 4 years of experience as sales specialist in the GSM industry, my duties varied from sales, to stocking and cash flow management. Having the opportunity to work as anaylst for one of the biggest Polish banks, gave me the chance to increase my skills in data analysys and research. Beginning as a hobby, but later becoming almost fulltime job I managed to get great experience in translations from English to Polish.

    $11.11 /hr
    5,145 hours
    5.00
  7. Mary ann dela paz A.

    Mary ann dela paz A.

    Data Entry, Virtual Assistant, Excel, Experienced Customer Service Rep

    Philippines - Last active: 18 hours ago - Tests: 6

    I've been working as a customer service representative for almost five years. I've enhanced my communication skills and that includes verbal and listening. I am also a computer-literate performer with extensive software proficiency covering wide variety of applications. I am very much interested in customer service, administrative support as well as sales and marketing.

    $6.67 /hr
    12,660 hours
    5.00
  8. Julie B.

    Julie B.

    Data Encoder & Researcher, Admin. Asst., Tagalog Translator

    Philippines - Last active: 27 days ago - Tests: 7 - Portfolio: 3

    Seeking a position where my existing skills in the areas of administration and customer service can be utilized by a progressive and innovative company. I am proficient with Data-Entry, Data-Encoding, Fast-Typing, MS Excel, Word, Web-research, Data collection and research, Bookkeeping, Administrative Assistant, Order-processing, Customer Chat and Email Support, English-Filipino Translator/Transcription and Basic English Teaching. I'm professional, organized and always efficient to meet deadlines.

    $5.00 /hr
    2,982 hours
    4.06
  9. Aidyl Rose Saulo

    Aidyl Rose Saulo

    Experienced Customer Service Representative/ Online ESL Teacher

    Philippines - Last active: 2 days ago - Tests: 2

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    $6.00 /hr
    1,716 hours
    5.00
  10. Andrea Montalvo

    Andrea Montalvo

    Support Specialist, Events & Production, Human Resources

    Philippines - Last active: 2 days ago - Tests: 12

    For the past 5 years, I have worked as a Human Resources, Sales and Events Management professional. I have gained extensive training in Customer Support and have showed exemplary performance in the said field. Having been able to work for both local and multinational companies, I have acquired the knowledge, skills and training that will allow me to be competitive in different industries. With the job categories mentioned, I know that I am a flexible, detail-oriented individual and I am seeking for opportunities that would be able to further enhance my knowledge in different areas as well as to hone the skills I already have.

    $10.00 /hr
    3,010 hours
    5.00