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Alternative Dispute Resolution Job Cost Overview

Typical total cost of Upwork Alternative Dispute Resolution projects based on completed and fixed-price jobs.

Upwork Alternative Dispute Resolution Jobs Completed Quarterly

On average, 1 Alternative Dispute Resolution projects are completed every quarter on Upwork.

1

Time to Complete Upwork Alternative Dispute Resolution Jobs

Time needed to complete a Alternative Dispute Resolution project on Upwork.

Average Alternative Dispute Resolution Freelancer Feedback Score

Alternative Dispute Resolution Upwork freelancers typically receive a client rating of 4.79.

4.79
Last updated: September 1, 2015
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  1. Andrea B.

    Andrea B.

    ShanePro

    Jamaica - Tests: 6

    Over 15 years, I have worked most positions within the sales division of the auto industry. I appreciate greatly the concept of deadlines and maximizing each opportunity. My sales and customer service abilities deliver exceptional work in a timely manner. As a business manager I have honed expertise in the area of loan assessment, selling various auto or loan related coverages,document verification, contract compliance while all the time pleasing the customer. A sense of humor, a wide range of customers, personalities and cultures, plus my own caribbean background has inspired my creative writing and taught me exceptional patience. If you are looking for spicy creative writer, you are looking at a very powerful source. I have been consistently successful in raising the bar on the customer service index which is calculated from direct customer reviews. My telephone,written and interpersonal communication skills rank as excellent and deliver the required results. Yours sincerely Andrea B.

    $16.67 /hr
    380 hours
    5.00
  2. Katrina Acosta

    Katrina Acosta

    Excellent Customer Service Specialist/ Executive Assistant

    Philippines - Tests: 3

    I've been a customer support representative for more than 3 years. I handled inbound, outbound, email and chat support providing billing and services information, prices and also handled sales. We also process data entry; we get customers information and enter it on our system tools. I've been with the dispute department and risk management team. I covered escalation and help our support to monitor calls for quality assurance. I've been in a Coach track Trainee and handled 17 agents drive them in providing excellent customer service. I have experience in the following line of business: loss management, special services, support Tier 1, support Tier 2, email support, activation team, lost and stolen department I can do Order Processing, Web Research,Lead Verification, Customer Support (billing, outbound, Ticket and Chat). I currently work as an Executive assistant of Vero7. I do general task like research, calls, plotting and setting reminders for task and appointments, email and chat support , customer follow up ) admin work like filtering tickets and assigning to tech, I also set up Email accounts ( hosting service ) for clients. I also manage Odesk, Podio (make sure all in progress task is done by the assign technician). I also track and manage back ups like Acronis, Check Freshbooks if invoice are being paid, make sure Clients are being charge on the service that they have by creating a report on how many emails they got,backup they consume, how many device are backed up then make sure It is included on the client invoice.I also set up recurring bill for clients, do service estimate for leads. I also operate incoming phone calls and make sure to attend the clients need. I also call clients for follow up in regards with job done. I also manage billing issues etc. with our partners like incorrect bill, update billing info, opening ticket for inquiries. I also update the company owner about important information and task done.

    $5.00 /hr
    1 hours
    5.00
  3. Seigrid paulette S.

    Seigrid paulette S.

    Quality Assurance Analyst/Customer Service/Data Entry/Transcriptionist

    Philippines - Tests: 5 - Portfolio: 4

    For 7 years experience in customer service, data entry and quality assurance I want to gain jobs/projects that will enable me to use my strong organizational skills, educational background, and ability to work well with people. I have the ability to complete the assigned tasks of gathering,typing and storing information in a fixed time duration. - Expert in Communications Skills (listening, verbal, written) - High in Analytical/Research Skills - Computer Literate - Good Leadership/Management Skills - Customer service skills (Problem-Solving/Reasoning/Creativity)

    $5.56 /hr
    2,031 hours
    4.55
  4. Mikel leroi B.

    Mikel leroi B.

    Data Entry & Excel Expert / Business Email Writer

    Philippines - Tests: 7

    • 7+ years of solid off-shore banking expertise, 5+ years of which as manager, with experience across multiple credit card and prepaid debit card functions including activations, customer service, collections, sales, disputes resolution, risk management, identity verification, and negative management. • Performs well under pressure and thrives in a volume-driven and deadline-oriented environment. • Extensive working knowledge on BPO applications including Citrix, Avaya, Cisco, Faxcom, VISA Resolve Online, Mastercom and NICS for credit disputes and chargebacks, Witness, CallCopy, Verint, TransCentra, LivePerson, Lexis Nexis, TSYS and DOS-based applications (FDR, IntelliOne). Proficient in MS Office tools (Excel, PowerPoint, Outlook, Word, Publisher, Access, Lync), Open Office, and Google Drive Forms and Applications.

    $3.99 /hr
    0 hours
    0.00
  5. Jackie Gruhlke

    Jackie Gruhlke

    Marketing, research, recruiting, sales, and administrative assist

    United States - Tests: 2

    In the last 10 years I have been successful in various jobs and industries, many of which were of a secretarial or administrative assistant nature as well as management. I have been responsible for many offices’ overall office administration and greatly enjoyed those positions. Most recently I was employed as the office manager and operations coordinator for a construction business. My responsibilities included scheduling meetings and functions, coordinating staff meetings, answering multi-line phones and transferring clients to the proper employee, creating office documents, and communicating with public and private entities for optimum success of the company and the best representation of the company image. I coordinate all aspects of communication between the office and field staff; participate in payroll, bookkeeping, invoicing, inventory, vehicle fleet management, as well as an array of other tasks. Previously I worked as the office manager at a software company, a secretary at a law office, a personal assistant at healthcare facility, a night auditor and front desk employee at a hotel, an administrative assistant at a communications business, as well as a manager at a local airport. As a child I spent summers helping out with filing documents and various clerical duties at my grandfather’s abstract and title company and this taught me to be highly efficient, organized, detail oriented and how to best communicate well with people. I believe you will find me not only to be a “jack of many traits”, but that I strive to master each skill as well.

    $8.89 /hr
    23 hours
    3.00
  6. Charlaine Tubo

    Charlaine Tubo

    Customer and Technical Support Representative

    Philippines - Tests: 1

    In my 4 years of job experience as a customer and technical support representative. I have learned new ideas in technologies and developed skills on how to provide an excellent service in order to give a guaranteed customer satisfaction. My desire is to find a stable yet challenging position within an organization that offers security and professional growth, which requires strong technical and analytical skills, in order to improve my current abilities and contribute organizational growth.

    $9.00 /hr
    0 hours
    0.00
  7. Matt Alexander

    Matt Alexander

    Work History and Experience presented on demand via email, thank you.

    Bulgaria

    My LinkedIn profile: ro.linkedin.com/in/alexmateescu/en SALES & PROJECT MANAGER Young professional with more than 9 years of experience in Sales, marketing and operations, of which 3 years managerial experience in corporate sales. Business oriented with an integrated and strategic approach towards achieving organization’s goals, specialist in building and maintaining a business relation and interpersonal communication. Strong negotiation skills arising from hands-on experience in closing deals, excellence in customer service provided to both B2B and B2C clients. CORE COMPETENCIES Great Negotiation & Persuasion skills Communication and appropriate interpersonal behavior Effective sales skills Results oriented Time management Proactivity Not afraid to assume initative Corporate accounts management High sense of responsibility Integrity and Work Ethic Advanced people management Customer Service “Can Do” Attitude

    $22.00 /hr
    60 hours
    5.00
  8. Emmalice Dagdagan-Santos

    Emmalice Dagdagan-Santos

    Complaints Management / Customer Service / Email Support / Data Entry

    Philippines - Tests: 4

    I previously worked as a senior case manager in an Australian ISP company for over 6 years now. The task handed over to me is mainly resolving escalated issues of customers. These involves written and oral interaction which requires efficiency and dedication. I started working as a level 1 staff and eventually got promoted which I believe is a fulfilment of my career. This has been a positive transition of my profession and this made me set more goals for myself. I consider my skills as one of the vital asset of the company. I have been working for more than a decade now with several jobs encountered and I am confident that it would contribute enough for the success of one’s business.

    $5.56 /hr
    359 hours
    0.00