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Business Coaching Upwork freelancers typically receive a client rating of 4.93.

Last updated: August 1, 2015
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  1. Ramil Wong

    Ramil Wong Agency Contractor

    Lead Generation Specialist\Appointment Setting\Customer Service

    Philippines - Last active: 4 months ago - Tests: 10 - Portfolio: 5

    To serve with adequate knowledge and skills that can contribute to your company’s growth. For 8 years working in a BPO industry, i have handled different projects both Inbound and Outbound telesales like Dell, AT&T, Carrington Carr(UK), numerous lead generation campaigns and DRTVs. Add to that 1 year in customer service desktop support both in hardware and software installation, 2 years in Data entry.

    Associated with: iSource Solutions

    $8.89 /hr
    4,626 hours
  2. Moises Urbiztondo III

    Moises Urbiztondo III

    BPO Team Captain, Mentor, Technical Support, Product Support

    Philippines - Last active: 1 month ago - Tests: 2

    DISH® Team Captain, May 2010- February 2013 • Managed and led group of agents in carrying out tasks efficiently and effectively focusing on continuous flow of operation and uninterrupted progress. Team composed of 12-15 team members – Satellite Sales Agents, and Technical Support Engineer. • Ensure all targets are met and even exceeded by promoting and executing positive work-attitude, hands-on management, open communication from employee to management, monitoring, training, and development, proper manpower management, competitive market research and effective sales strategies, and proper design and implementation of policies and procedures to daily business operations and other projects. Such as KPI progress, CSAT, Upsell, QA Results, and AHT. • Provided technical and customer service support to account bundled customers which is also handled by our broadband or telecom partners (Tech-to-Tech calls, Customer Service to Customer Service). DISH® Mentor, November 2008 - May 2010 • Managed group of agents and ensure sales targets are achieved or exceeded by providing support to agents, conducting performance review, and prospecting new sets of agents as needed. • Provided technical training, refresher course regarding DISH® operation and products for newly hired and non-performing agents • Conduct call simulation trainings for agents • Side by side coaching sessions on DISH® CS and Tech live call monitoring. DISH® Technical Support Agent, November 2007 to November 2008 • Provided After Sales support for DISH® and Wildblue® internet including installation modification, troubleshooting, account inquiries and step by step installation of the equipment supplied to the customers. • Provided assistance and suggestions to customer. Product Support Representative, March 2007 to November 2007 • Provided technical support via telephone to customer who acquires Linksys® Networking Devices like Wireless and Ethernet Routers, Wireless Adapters, Wireless Presentation Gateway, Ethernet Controller, Hub and Switches, Powerline Devices, Phoneline Devices and modems. • Provided assistance and suggestions to customer who plans to create network.

    $5.00 /hr
    0 hours
  3. Nakul Kabra

    Nakul Kabra

    Writer, Voice Artist, Electronics Engineer, Recruitment Consultant,

    India - Last active: 5 months ago - Tests: 10 - Portfolio: 3

    Greetings! I am an Electronics Engineer/Business Analyst/Project Manager/Voice Over Artist/Customer Support Person/VA/Project coordinator/Quality Analyst with the proficiency in drafting emails/handling multiple clients/Managing Project/doing extensive web research etc. I have strong communication and interpersonal skills which is one of the key skills required for any of the jobs. You can hire me on a few minutes trial & decide for yourself whether I am worthy enough!

    $15.00 /hr
    0 hours
  4. Nerissa Salcedo

    Nerissa Salcedo Agency Contractor

    Seasoned Sales Rep/High Quality Virtual Assistant

    Philippines - Last active: 3 months ago - Tests: 2

    Obtain a position where I can maximize my salesmanship, administrative skills and leadership experience. Solid experience in a BPO setting including sales, quality assurance, virtual assistance and coaching for ten straight years. Customer service management where my experience can be utilized to improve customer satisfaction. Secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of sales, customer service, quality assurance, BPO industry. Experienced Sales person who enjoys challenge, constantly seeking opportunity to learn and improve skills. Highly reliable, smart, keen, adaptable with exceptional work ethics.

    Associated with: Outsourcing Group of Manila, Ann Joy Yamba Agency

    $9.00 /hr
    167 hours
  5. Ana Besteiro

    Ana Besteiro

    Experienced Translator and Information Manager

    Portugal - Last active: 1 day ago - Tests: 9

    I've done a lot of diferent things in my professional life. I´ve been an Account Manager, i've worker with IT, i've tought English, I've been a Yôga Instructor and I've managed my own school. I look for an activity that explores the pleasure I get from writting, from managing information, knowledge. I want to be able to change people´s life along my path. I want to grown professionaly and as a human being.

    Groups: BigCommerce

    $16.67 /hr
    5,892 hours
  6. Kirill Bystrov

    Kirill Bystrov

    Psychologist, life coach, translator and content manager

    Ukraine - Last active: 23 days ago - Tests: 3 - Portfolio: 2

    I’m certified counseling psychologist, therapist and life coach. Recently I’ve mastered certain skills that can be useful for your projects: - Content management - English-Russian/Ukrainian translation and proofreading - Tutoring Russian/Ukrainian - Corywriting - Google Adwords - Google Analytics - MS Office, WordPress and Joomla CMS - Voiceover Hard-working, disciplined, organized and responsible. I’m ready to offer you my time and knowledge and deliver the best results.

    $5.56 /hr
    282 hours
  7. Erickson Deveza

    Erickson Deveza

    Technical Support/Customer Service, Training & Reasearch, Gaming, etc.

    Philippines - Last active: 3 days ago - Tests: 18 - Portfolio: 9

    With at least 5 years experience in each various fields: Mass Media, sales, internet research and technical support -- and at least 2 years experience of being a call center English/product trainer. 1-800-Flowers, Circuit City, Global Exchange Service (GXS), Ingram Micro - just to name some of my involvements during the previous years. My hunger for more knowledge never fails to drive me from discovering new horizons as each day come. I also have some experience in the following areas: HTML, Turbo C/C++/Pascal, software design and testing, IPTV, DSL troubleshooting, and email marketing. I am currently working as a technical support representative for iContact software; nevertheless I still would like to explore more boundaries for self fulfillment or in service for others.

    $5.56 /hr
    1,795 hours