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Call Handling Job Cost Overview

Typical total cost of Upwork Call Handling projects based on completed and fixed-price jobs.

Upwork Call Handling Jobs Completed Quarterly

On average, 227 Call Handling projects are completed every quarter on Upwork.

227

Time to Complete Upwork Call Handling Jobs

Time needed to complete a Call Handling project on Upwork.

Average Call Handling Freelancer Feedback Score

Call Handling Upwork freelancers typically receive a client rating of 4.49.

4.49
Last updated: August 1, 2015

Popular Call Handling Searches

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  1. Ayeza Kate Alegado

    Ayeza Kate Alegado

    Customer Service, Teaching English, Call-handling, Phone Support

    Philippines - Last active: 28 days ago - Tests: 5

    Graduate in Education Major in Biology and taking up my Masters Degree while teaching English to Koreans students online and offline. I've been dealing with people over the phone for years now and I know I still have a lot of things to learn as much as I have many things to share as well. I am a talented and hard working self starter and I will do my best to meet if not exceed every employers expectations!

    $3.00 /hr
    0 hours
    0.00
  2. John kelvin A.

    John kelvin A.

    Technical Support, Virtual Assistant, Data Entry Specialist , Writer

    Philippines - Last active: 3 days ago - Tests: 13 - Portfolio: 9

    Good Day! Below is a list of my expertise and the software that I am proficient with: •Customer Service and Technical Support-email/phone/chat support for Verizon, AOL, Paypal, Ebay, Telstra, Optus, and Comcast. I am familiar with Siebel, Citrix, Remedy, Vmware, GTAssist, Zendesk, Zimbra, Salesforce, and many others. •News Writing- I am a news writer for Cyber Isko, the official online bulletin of the UP-Open unit. •Data Entry-I am very proficient with Microsoft Excel and Google Spreadsheet •Virtual Assistance- proficient with Evernote, Mailchimp, Ebay, Paypal, Amazon, Kana, Google, Real Estate, Craigslist, SMM, Vmware, Citrix, and others. Customer Service is my 'forte'. This has been my bread and butter since I graduated out of college. It has taught me a lot of things from simple rapport to handling the most difficult customers there are. I enjoyed working on this field so much, that I never felt how time ticked off so quickly. Excellent customer service, easy to say but is so hard to do; this is what has been fed to me since I started. I am goal driven and very motivated. I try to make sure that I will not only please my client, but myself as well by making sure that I'll feel fulfilment at the end of each day. All these fuel my enthusiasm to be the best in everything I do. Should you have questions, please let me know. Thank you for visiting my page. Regards, John

    $6.67 /hr
    810 hours
    4.94
  3. Leah Jordan

    Leah Jordan

    Administrative Assistant

    United States - Last active: 2 days ago - Tests: 5

    I have an extensive knowledge in customer service, problem solving, account processing, sales, and many other areas. I am extremely self motivated, a quick learner, and have a very positive outlook on career opportunities. I have very strong typing and data entry skills, at 53 words per minute and 1,000 ten key strokes per minute. I have done many things in career paths including making customer service calls, filing and faxing documents, answering phone calls in a high paced environment, processing bill pay at a well known bank, clerical work, and processing photo orders while basic maintenance and running a photo lab, and much more. If given the opportunity I will not fail. I look forward to helping your companies goals, sells, and customer service grow.

    $11.11 /hr
    2,077 hours
    4.84
  4. Marius vicol C.

    Marius vicol C.

    Customer Service/Network Support

    Romania - Last active: 1 day ago - Tests: 5 - Portfolio: 1

    I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

    $8.00 /hr
    474 hours
    5.00
  5. Nessa D.

    Nessa D. Agency Contractor

    Technical Assistant/QA Engineer/Virtual Assistant/Data Encoder

    Malaysia - Last active: 08/04/2014 - Tests: 5 - Portfolio: 3

    I have been working for six years now and gained necessary experiences in various companies which may use for the position. With my understanding of some IT Tools that includes hardware and software troubleshooting, Web page development and design, HTML coding, Macromedia applications. Familiar with a variety of software including Microsoft Office and Lotus Notes. I also developed a website for multi level marketing company.My experience as a software tester gives me also the knowledge on MS SQL, software design and automation tools. Experienced in technical call center operations providing service by communicating effectively with technical and non-technical client. Has an in-depth understanding of computers, software, networking, mobile devices. I am seeking position requiring variety of tasks, including data entry, office management and word processing That will utilize my computer knowledge, strong people skills, organizational abilities, and business experience.

    Associated with: Global Experts

    $10.00 /hr
    2 hours
    4.97
  6. Jovannie Gutierrez

    Jovannie Gutierrez

    Mr

    Philippines - Last active: 14 days ago - Tests: 3 - Portfolio: 1

    Handling Escalated Call and increasing CSR's expertise on the product is the main role of a Team Lead. As a Team Lead, I played a vital role in handling business critical situations that my employer's client has faced. Being part of a World Class business has prepared me to contribute to the start of your company's growth and success. Developing CSR to be more accountable and dedicate themselves to business as an addition to the nature of line of business magnified the role of a Team Lead.

    $3.50 /hr
    251 hours
    0.00
  7. Gerardo H.

    Gerardo H.

    IT Specialist

    United States - Last active: 6 days ago - Tests: 1 - Portfolio: 2

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the following areas: Computer & Technical Literacy. • Computer-literate performer with extensive software proficiency covering wide variety of applications. Leadership/Management Skills. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Problem-Solving/Reasoning/Creativity. • Innovative problem-solver who can generate workable solutions and resolve complaints. Analytical & Research Skills. • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Planning/Organizing. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Flexibility/Adaptability/Managing Multiple Priorities. • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Communications Skills (listening, verbal, written). • Exceptional listener and communicator who effectively conveys information verbally and in writing. Interpersonal Abilities. • Proven relationship-builder with unsurpassed interpersonal skills. Multicultural Sensitivity/Awareness. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Team worker. • Resourceful team player who excels at building trusting relationships with customers and colleagues.

    $15.00 /hr
    0 hours
    0.00
  8. Ezekiel Del Mundo

    Ezekiel Del Mundo Agency Contractor

    Appointment Setting, Lead Generation and Customer Service Expert

    Philippines - Last active: 14 days ago - Tests: 2 - Portfolio: 3

    I have 4 years of experience in Lead Generation and Appointment Setting. I also do web research, data entry, phone survey and virtual assistance. I was able to support different businesses such as software, hardware, information technology, real estate, financial, medical, merchants and business services from US, Canada, UK, Australia and the Asia Pacific. I want to help my clients achieve their goals in their telemarketing projects.

    Associated with: L.D. Call League Telemarketing

    $7.78 /hr
    0 hours
    0.00
  9. Blaise mariel C.

    Blaise mariel C.

    ExecutiveAssistant/Researcher/Team Leader/Travel Agent/Project Manager

    Philippines - Last active: 8 hours ago - Tests: 10

    For the last 7 years, I have worked in call centers focusing on call handling and coaching agents to provide high customer satisfaction. I have also worked as Project Manager in a web design company. My primary goal is to find a long term job that fits my abilities or may require a different set of skills but provide training as I am a fast learner and is always open to learning new things.

    $12.22 /hr
    11,862 hours
    5.00
  10. Erwin Rommel De Guzman

    Erwin Rommel De Guzman

    Excellent Manager for Language Translations, Business and Sales

    Philippines - Last active: 16 days ago - Tests: 3

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader

    $8.89 /hr
    638 hours
    4.99