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Call Handling Job Cost Overview

Typical total cost of Upwork Call Handling projects based on completed and fixed-price jobs.

Upwork Call Handling Jobs Completed Quarterly

On average, 180 Call Handling projects are completed every quarter on Upwork.

180

Time to Complete Upwork Call Handling Jobs

Time needed to complete a Call Handling project on Upwork.

Average Call Handling Freelancer Feedback Score

Call Handling Upwork freelancers typically receive a client rating of 4.49.

4.49
Last updated: September 1, 2015

Popular Call Handling Searches

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  1. Natasha Spence

    Natasha Spence

    Experienced Customer Service Representative

    Jamaica - Tests: 4

    I would describe myself as intelligent, reliable and devoted. I love working on solutions for never-ending problems. While working at Elephant Group I was drawn to Sales and Customer Service. I had a trill when I was able to resolve a customer issue or assist them in making the best purchase that would best suits their needs. Similarly with Xerox, I enjoy having solve our clients issues and quite efficiently. I just don’t love coming up with solutions but also want to see them through if possible. Another motivations for me to work here at this company is that it provides me a wonderful opportunity to put my innovative skills to the test and to push my problem solving capabilities to the limit to aid your team in upgrading the product manufacturing operations.

    $13.33 /hr
    0 hours
    0.00
  2. Polina Kuts

    Polina Kuts

    Virtual-assistant(email/call-handling,customer-service)

    Ukraine - Tests: 1 - Portfolio: 2

    My name is Polina and I'm a student-sociologist from Ukraine. Comunication with people is the fundament of my profession and you need all time involve in self development and practice in order to give something avalible and help somebody. I have been adjunct in Call Centre and due to my hardworking and reliable i can deal even with the most demanding clients. I am a virtual assistant and have skills in internet-research, call/email- handling, Microsoft-PowerPoint, Microsoft-word, customer-service etc. I am flexible with my working hours. Whatever the objective I can accomplish it.

    $5.00 /hr
    0 hours
    0.00
  3. Ayeza Kate Alegado

    Ayeza Kate Alegado

    Customer Service, Teaching English, Call-handling, Phone Support

    Philippines - Tests: 5

    Graduate in Education Major in Biology and taking up my Masters Degree while teaching English to Koreans students online and offline. I've been dealing with people over the phone for years now and I know I still have a lot of things to learn as much as I have many things to share as well. I am a talented and hard working self starter and I will do my best to meet if not exceed every employers expectations!

    $3.00 /hr
    0 hours
    0.00
  4. Nessa D.

    Nessa D. Agency Contractor

    Technical Assistant/QA Engineer/Virtual Assistant/Data Encoder

    Malaysia - Tests: 5 - Portfolio: 3

    I have been working for six years now and gained necessary experiences in various companies which may use for the position. With my understanding of some IT Tools that includes hardware and software troubleshooting, Web page development and design, HTML coding, Macromedia applications. Familiar with a variety of software including Microsoft Office and Lotus Notes. I also developed a website for multi level marketing company.My experience as a software tester gives me also the knowledge on MS SQL, software design and automation tools. Experienced in technical call center operations providing service by communicating effectively with technical and non-technical client. Has an in-depth understanding of computers, software, networking, mobile devices. I am seeking position requiring variety of tasks, including data entry, office management and word processing That will utilize my computer knowledge, strong people skills, organizational abilities, and business experience.

    Associated with: Global Experts

    $10.00 /hr
    2 hours
    4.97
  5. Jovannie Gutierrez

    Jovannie Gutierrez

    Mr

    Philippines - Tests: 3 - Portfolio: 1

    Handling Escalated Call and increasing CSR's expertise on the product is the main role of a Team Lead. As a Team Lead, I played a vital role in handling business critical situations that my employer's client has faced. Being part of a World Class business has prepared me to contribute to the start of your company's growth and success. Developing CSR to be more accountable and dedicate themselves to business as an addition to the nature of line of business magnified the role of a Team Lead.

    $3.50 /hr
    251 hours
    0.00
  6. Freddie Ramirez

    Freddie Ramirez

    Profile of Freddie Viduya Ramirez

    Philippines - Tests: 4 - Portfolio: 1

    I have 10 years of BPO experience. With experience in providing technical assistance through email, chat,ticket, voice call and remote desktop support. Has adept knowledge in Computer Troubleshooting both in hardware and software. A fast learner with a "can do" attitude. Ready and willing to adapt to new things that may be encountered in the workplace. Works well both as an individual and as a team player. Excellent communication skills; articulate in both Filipino and English. Understands the demands of a new and growing company and is ready to step up in the leadership to the plate, if needed. Been a Technical Support for known companies like Galaxy, XFX and ZOTAC.

    $4.00 /hr
    0 hours
    0.00
  7. Gerardo H.

    Gerardo H.

    Developer

    United States - Tests: 1 - Portfolio: 2

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the following areas: Computer & Technical Literacy. • Computer-literate performer with extensive software proficiency covering wide variety of applications. Leadership/Management Skills. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Problem-Solving/Reasoning/Creativity. • Innovative problem-solver who can generate workable solutions and resolve complaints. Analytical & Research Skills. • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Planning/Organizing. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Flexibility/Adaptability/Managing Multiple Priorities. • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Communications Skills (listening, verbal, written). • Exceptional listener and communicator who effectively conveys information verbally and in writing. Interpersonal Abilities. • Proven relationship-builder with unsurpassed interpersonal skills. Multicultural Sensitivity/Awareness. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Team worker. • Resourceful team player who excels at building trusting relationships with customers and colleagues.

    $35.00 /hr
    0 hours
    0.00
  8. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    Groups: Pro Customer Service

    $11.11 /hr
    6,402 hours
    4.99
  9. Marichu S.

    Marichu S.

    Certified CISCO, MCP/Network Engineer

    Philippines - Tests: 9

    Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

    $6.00 /hr
    437 hours
    5.00
  10. Adelaine Haiste Quiogue

    Adelaine Haiste Quiogue

    Experienced Customer Service Representative

    Philippines

    I have been in the customer service industry for more than 10 years with a wide array of experience from financial accounts, technical support to being an IP-Relay Operator. I am flexible, hardworking and have a keen attention to details, making sure that i do everything right the first time. Having been in this industry for quiet some time has helped me develop my skills on how to be more efficient in dealing with the customers needs.

    $4.44 /hr
    2,597 hours
    5.00