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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. Orchille G.

    Orchille G. Agency Contractor

    Technical Support

    New Zealand - Tests: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    5,212 hours
    5.00
  2. Lou Golar

    Lou Golar

    IT Support

    United States - Tests: 2

    I am an IT support professional with a wide range of skills, including Windows, Linux and Macintosh desktop and server systems. I am also experienced with Oracle, MySQL and PostgreSQL database management systems. My goal is to find work providing customer IT support for desktop, as well as server systems. I have over 8 years experience as a Tech Support Rep/Analyst for a variety of software on various operating systems. I also have extensive call center experience, as well as field service.

    $13.33 /hr
    0 hours
    0.00
  3. Wyssel Anne Deypalan

    Wyssel Anne Deypalan

    Customer Service Chat Support

    Philippines - Tests: 4

    I am 24 years old, and a Filipino citizen. I studied Nursing at Colegio San Agustin Bacolod here in Negros Occidental, Philippines, for two years. Because of financial problems, I started to work. I was hired as a Sales Assistant last January 2011 in Bench, a retail store, here in our province. After five months of work, I got promoted to a Senior Cashier and ended the contract last February 2012. Since then, I started applying in a Call Center. A month after, I got hired as a Customer Service Associate in a Triple-Play Chat Support Account, at Transcom Bacolod, and finished my contract last September 2012. Then I transferred to another Call Center, and was hired as a Technical Support in Centurylink Account at Teletech Bacolod. I have worked in Teletech from October 2012 and I resigned last May 2013 so I can take care of my son. Now I am looking for a homebased job so I can just stay home with my family. I am versatile, open-minded, and can work under minimum supervision. I have also attended a Customer Service Workshop last April 2011, and I always commit myself in every job I am in to.g

    $3.33 /hr
    0 hours
    0.00
  4. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,574 hours
    4.19
  5. Roselle H.

    Roselle H. Agency Contractor

    Customer Service / Email Support / Chat Support / Transcriptionist

    Philippines - Tests: 4

    I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

    Associated with: RCH Solutions

    $11.11 /hr
    14,370 hours
    5.00
  6. Alden B.

    Alden B.

    Quality Assurance,Customer Service,Chat Support

    Philippines - Tests: 4

    During the 7 years of experience in Customer service industry, I have worked my way up from a Customer service Representative to a Quality Manager. I can make reports, Qualitative and Quantitative. Analyze data and provide a solution to reach your goals. I am proficient in English, Microsoft Office, Presentations and many more. I have worked as a Chat support Representative. I was able to handle as many as five live chats at the same time. We were required to respond to customers within a minute. While chatting we also do research so we can accurately answer the question of the customer. This job helped me develop the skill of multitasking and maintaining focus.

    $4.00 /hr
    1,998 hours
    4.53
  7. Glenda Stamatelos

    Glenda Stamatelos

    Customer Service, Telephone support. live chat, Telemarketing

    South Africa - Tests: 10 - Portfolio: 6

    I have an absolute passion for excellent Client Service. It gives me great satisfaction to be able to assist someone, and to know that when they put the phone, down they are happy. I have been in the client Service industry for over 20 years. I started as a telemarketer and progressed toward management and then to National Telemarketing Manager for a stock market training company.I managed 6 different telemarketing call Centers nationally in South Africa for them. I also served as a client Service Supervisor for a medical aid company for 2 years I have client service experience in a variety of industries: Training, Recruitment, medical, marketing. e-commerce. I have experience with a wide variety of CRM packages. I have worked with Salesforce, Zoho, Infusionsoft and a few others. I have worked with happyfox ticketing and live-chat snapengage. I was the administrator as well as the manager for this live chat. I took a break from call centers and client services when my twins were born. But the passion never ended. When the boys were 2 I started my own magazine with a monthly distribution of 20 000 copies. The magazine still exists. I sold it , You can view it here: www.momandi.co.za I have a passion for awesome customer service. I am the best at what I do. I am motivated to give my best at all times. Being in the Virtual environment has permitted me to work in places that were previously unattainable to me. I have worked as a virtual assistant in the UK, USA, AU. Sometimes in all three countries on the same day! Absolutely amazing.

    Groups: Pro Customer Service

    $15.00 /hr
    454 hours
    4.62
  8. Lowell Cava Enriquez

    Lowell Cava Enriquez

    Customer Service Representative,(Technical,Email,Chat Support)

    Philippines - Tests: 2 - Portfolio: 1

    I have been working in a Call Center field for almost 7 years now. I am confident enough that I have the skills for Customer Service since working with a Company requires several training and frequent up skill training. I worked with company's that deals with inbound, outbound, tech support, collections and sales. Such calls are from US, Australia, Canada and UK. I work with a positive disposition and provide excellent customer service that builds up the brand of the company. I can balance customer satisfaction and the company's interest. I am composed in handling complex request and can pacify an irate customer. I am accurate, efficient dependable and responsive. If there is anything I need to learn for the job I learn it fast. I have a quiet working environment with a noise-cancelling headset and 2-3mb/s internet connection I also have a back up internet source. I am hoping that I may be consider to have this opportunity to work with you and share my knowledge, my time and my effort. And to commit myself working full time for the said Job.

    $3.33 /hr
    917 hours
    0.00
  9. Muzamil S. Agency Contractor

    Customer service support and live chat operator.

    Pakistan - Tests: 5

    I'm highly qualified with years of experience in Customer service. Most of the main work that I have done in Customer service are: 1) Live chat operator 2) Sales and technical Support. 3) Phone Support 4) Also with a good knowledge of ticketing system (email response) If you require any skills, no matter how big is your requirement; I'am available to provide you service in achieving your goals and the required results.

    Associated with: Vital aims

    $3.00 /hr
    0 hours
    0.00
  10. Aireen Rose Empeo

    Aireen Rose Empeo

    Customer Service/Email Support//Chat Support/Virtual Assistant

    Philippines - Tests: 7

    For the past six years I developed excellent skills in the BPO industry which include good customer handling, extraordinary patience and diligence in my work. I also acquired enough knowledge and experience in this field which made me confident that I can deliver a service better than expected. I have an excellent command in Zendesk (1 1/2 year experience in email support) and Velaro (1 year experience in chat support). I highly value work and my clients as shown on a number of long term contracts I have had.

    $11.11 /hr
    6,095 hours
    4.63