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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Abegail E.

Abegail E.

Travel Specialist / Customer Service Representative/ Chat Support / VA

Philippines - Tests: 4

I was once part of EXPEDIA.COM, one of the best travel agencies in the US. As one of their Travel Account Executives, I was trained to be very vigilant on dealing with customers and give them the best that I can offer. I am a computer and internet savvy. Multitasking is one of my expertise. I am good at Microsoft word, Microsoft excel and PowerPoint. I am hardworking and would surely do my best to get the job done perfectly.

$3.33 /hr
684 hours

Lou Golar

Lou Golar

IT Support

United States - Tests: 2

I am an IT support professional with a wide range of skills, including Windows, Linux and Macintosh desktop and server systems. I am also experienced with Oracle, MySQL and PostgreSQL database management systems. My goal is to find work providing customer IT support for desktop, as well as server systems. I have over 8 years experience as a Tech Support Rep/Analyst for a variety of software on various operating systems. I also have extensive call center experience, as well as field service.

$13.33 /hr
0 hours

Orchille G.

Orchille G. Agency Contractor

Technical Support

New Zealand - Tests: 2

I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

Associated with: AGENCY

$22.22 /hr
5,538 hours

Roselle H.

Roselle H. Agency Contractor

Customer Service / Email Support / Chat Support / Transcriptionist

Philippines - Tests: 4

I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

Associated with: RCH Solutions

100% Job Success
$11.11 /hr
14,579 hours

Glenda Stamatelos

Glenda Stamatelos

Customer Service, Telephone support. live chat, Telemarketing

South Africa - Tests: 10 - Portfolio: 6

I have an absolute passion for excellent Client Service. It gives me great satisfaction to be able to assist someone, and to know that when they put the phone, down they are happy. I have been in the client Service industry for over 20 years. I started as a telemarketer and progressed toward management and then to National Telemarketing Manager for a stock market training company.I managed 6 different telemarketing call Centers nationally in South Africa for them. I also served as a client Service Supervisor for a medical aid company for 2 years I have client service experience in a variety of industries: Training, Recruitment, medical, marketing. e-commerce. I have experience with a wide variety of CRM packages. I have worked with Salesforce, Zoho, Infusionsoft and a few others. I have worked with happyfox ticketing and live-chat snapengage. I was the administrator as well as the manager for this live chat. I took a break from call centers and client services when my twins were born. But the passion never ended. When the boys were 2 I started my own magazine with a monthly distribution of 20 000 copies. The magazine still exists. I sold it , You can view it here: I have a passion for awesome customer service. I am the best at what I do. I am motivated to give my best at all times. Being in the Virtual environment has permitted me to work in places that were previously unattainable to me. I have worked as a virtual assistant in the UK, USA, AU. Sometimes in all three countries on the same day! Absolutely amazing.

Groups: Pro Customer Service

92% Job Success
$15.00 /hr
648 hours

Alden B.

Alden B.

Quality Assurance,Customer Service,Chat Support

Philippines - Tests: 4

During the 7 years of experience in Customer service industry, I have worked my way up from a Customer service Representative to a Quality Manager. I can make reports, Qualitative and Quantitative. Analyze data and provide a solution to reach your goals. I am proficient in English, Microsoft Office, Presentations and many more. I have worked as a Chat support Representative. I was able to handle as many as five live chats at the same time. We were required to respond to customers within a minute. While chatting we also do research so we can accurately answer the question of the customer. This job helped me develop the skill of multitasking and maintaining focus.

67% Job Success
$4.00 /hr
2,205 hours

Donnisha S.

Donnisha S.

Customer Service,Chat support,Sales Rep.,Writer

United States - Tests: 5

I want to work where i don't feel limited in my skills since for 5 yrs i worked in retail,customer service,and sales.I enjoy working for a business that is motivating and that are their own boss.I a joy in writing articles for a website about babies,fashion,and health. I like to deliver exceptional customer care to individuals that trusts the commitment and values of a company, while having an opportunity for growth in the job field. Skills in: MS Word, Excel, Power Point,Article/Blog Writing ,Internet, Email, Sales, Customer Service, Retail, and Chat

$9.00 /hr
14 hours

Rujean Acosta

Rujean Acosta

Chat Support/Email Handler/Customer Service Specialist

Philippines - Tests: 4 - Portfolio: 2

I have been in the BPO industry for more than 5 years and I am here to offer my experience to provide customer service solutions for your business: *Chat support--Able to multi-task and handle two or more customers at a time using various platforms *Email handling--Fast response to tickets (especially in Zendesk) *Order Processing--Experienced in seamless order processing using Magento I have a wide knowledge in administrative support and can satisfy roles requiring: *Billing Support *Logistics Support *Technical support (i.e., cable, internet and digital phone support) ***Reliable Service*** I am committed to providing reliable service. I work with a desktop unit and has a back-up laptop. To cope up with unexpected internet issues, I have maintained two broadband accounts with the biggest internet service providers in the Philippines. ***Long-term Work*** I am here to stay for good in oDesk. While I welcome any work that may come my way, I really value working for clients who want to forge long-term business relationships. Please browse through my portfolio below to see my qualifications. I am looking forward to work with you!

$3.00 /hr
8,275 hours

Lowell Cava Enriquez

Lowell Cava Enriquez

Customer Service Representative,(Technical,Email,Chat Support)

Philippines - Tests: 2 - Portfolio: 1

I have been working in a Call Center field for almost 7 years now. I am confident enough that I have the skills for Customer Service since working with a Company requires several training and frequent up skill training. I worked with company's that deals with inbound, outbound, tech support, collections and sales. Such calls are from US, Australia, Canada and UK. I work with a positive disposition and provide excellent customer service that builds up the brand of the company. I can balance customer satisfaction and the company's interest. I am composed in handling complex request and can pacify an irate customer. I am accurate, efficient dependable and responsive. If there is anything I need to learn for the job I learn it fast. I have a quiet working environment with a noise-cancelling headset and 2-3mb/s internet connection I also have a back up internet source. I am hoping that I may be consider to have this opportunity to work with you and share my knowledge, my time and my effort. And to commit myself working full time for the said Job.

$3.33 /hr
1,068 hours

Muzamil S. Agency Contractor

Customer service support and live chat operator.

Pakistan - Tests: 5

I'm highly qualified with years of experience in Customer service. Most of the main work that I have done in Customer service are: 1) Live chat operator 2) Sales and technical Support. 3) Phone Support 4) Also with a good knowledge of ticketing system (email response) If you require any skills, no matter how big is your requirement; I'am available to provide you service in achieving your goals and the required results.

Associated with: Vital aims

$3.00 /hr
0 hours