Kristina ma. elisa G.
Customer Service Representative, Chat/Email Support, Quality Analyst
Dedicated Customer Service Representative with over 6 years of experience providing outstanding customer support services. I have developed and used my skills: including fast-typing ( typing test result: http://10fastfingers.com/result/1_BE/I+can+type+56+words+per+minute+Are+you+faster ), good telephone etiquette, good listening skills, strong verbal and written communication skills, problem solving, multitasking, information gathering while working in fast-paced environment. I am proficient in Microsoft Office, Kayako, Jira, Telegence, Limelight, Rhino Support, Live Chat Inc, Zendesk and Shopify.
I pride myself on being a self-motivated individual in all areas of my life, especially when learning new things. I am confident that my professional and educational background, complemented by my strong work ethic and self-motivation would be great assets.