Cristy Joy Fernandez
Expert Customer Service Representative and Chat Support Representative
Last active: 1 day ago
Hello, I have been working in a Call Center Industry over the last 6 years; this enabled me to deal with customers on a daily basis. It was important to respond to customer issues within 24 hours, keep their business, and make them happy. I have a unique combination of strong technical skills, and the ability to build strong customer relationships. This allows me to use my knowledge and break down information to be more user friendly. I have the ability of stay focused in stressful situations and can be counted on when the going gets tough. I am confident I would be a great addition to your team. Here my areas that I excel in:
• Excellent communication skills.
• Can work under minimum supervision.
• Results-oriented customer service professional.
• Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.
• Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity.