chat support Freelancers

Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 129 chat support projects are completed every quarter on Upwork.

129

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: July 1, 2015
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  1. Rollyn jell S.

    Rollyn jell S. Agency Contractor

    Customer Service Specialist, Email Support, Live Chat, VA, Data Entry

    Philippines - Last active: 7 hours ago - Tests: 7

    Having been exposed to the Customer service and Hospitality industry taught me everything there is to know about providing excellent customer service. I have also worked as a business center secretary and has good experience in data encoding and has spent 5 years of working with Microsoft Office essentials. Working in the Call Center industry for almost 4 years definitely made me very fluent in dealing with customers of different races and efficiently providing them solutions to their needs. I am looking forward for an opportunity in where I can contribute my long years of experience and knowledge to help the company advance efficiently and productively. In which will enable me to use my strong communication skills, both written and oral. Having an excellent customer service background and my ability to work well with people, I am confident enough that I will be an asset of the company and will contribute a lot on the company platform's success.

    Associated with: Power Cast

    $8.00 /hr
    1,272 hours
    5.00
  2. Kristina ma. elisa G.

    Kristina ma. elisa G.

    Customer Service Representative, Chat/Email Support, Quality Analyst

    Philippines - Last active: 7 hours ago - Tests: 7 - Portfolio: 3

    Dedicated Customer Service Representative with over 6 years of experience providing outstanding customer support services. I have developed and used my skills: including fast-typing ( typing test result: http://10fastfingers.com/result/1_BE/I+can+type+56+words+per+minute+Are+you+faster ), good telephone etiquette, good listening skills, strong verbal and written communication skills, problem solving, multitasking, information gathering while working in fast-paced environment. I am proficient in Microsoft Office, Kayako, Jira, Telegence, Limelight, Rhino Support, Live Chat Inc, Zendesk and Shopify. I pride myself on being a self-motivated individual in all areas of my life, especially when learning new things. I am confident that my professional and educational background, complemented by my strong work ethic and self-motivation would be great assets.

    $5.56 /hr
    1,431 hours
    4.75
  3. Solita A.

    Solita A.

    Virtual Assistant/Customer Service/Help Desk / Live Chat Support

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 21

    Working for 7 years as Executive Secretary, reporting directly to the President and top senior officials of the company, harnessed my skills in highly refined administrative-related jobs. I am a skillful online Virtual/Administrative Assistant with a wide variety of tasks performed like Lead Generation, Email Response Handling, Web Research, Email Mining, Virtual Assistance, Data Processing, Customer Support and Secretarial Work. I am quality-focused, a team player, quick witted in judgment,and takes pride in my innovative skills to produce high quality work on time with excellent communication throughout the project. I seem to flourish in these roles and could safely say I can bring a significant contribution to to the projects you want done.

    $6.00 /hr
    2,838 hours
    4.84
  4. Erlyvonne M.

    Erlyvonne M.

    Data Entry Specialist/Email Handling/Chat support/Customer Service/QA

    Philippines - Last active: 7 hours ago - Tests: 7 - Portfolio: 1

    I have worked in the BPO Industry for the past 6 years. Started as a customer service representative for a telecommunications account, financial account and a sales/techinical account. I then worked my way up the ranks - to a Sr. Quality Specialist and now to a Quality Manager. When I was a customer service representative, I handled inbound and outbound calls as well as emails and chat correspondence. As a Quality Manager, I regularly interact with foreign clients (Americans and Indians) through meetings, discussion and business reviews. My primary tasks is to ensure that the programs I handle adhere to quality standards and process. I also provide business intellegence as well as analytics to the clients in terms of their performance.

    $4.44 /hr
    392 hours
    4.73
  5. Oscar Horace Tabligan

    Oscar Horace Tabligan

    Customer Service Expert / Ticket, Chat & Phone Support Specialist

    Philippines - Last active: 7 hours ago - Tests: 5

    I am a graduate of Bachelor of Science in Electronics and Communications Engineering. Being reliable, honest, hardworking, focus and productive are always the traits that I show to my clients. I have been working with different companies for a while as a home based Customer Service Representative, Phone Support, Chat Support, Email Support, Sales Representative, Data Entry Specialist, Web Researcher, Technical Support and Internet Marketer. Products that I have supported include Cable TV services, Pharmaceutical products, IT advising company, Broadband Internet Connection, Security Alarm Systems, Mobile Phones, Security Software, Networking Hardware, Operating Systems (Windows and MAC), Email Clients and a lot more. I also have more than four years of experience with different BPO companies. Those prestigious companies that I worked with were Teletech Customer Care, Convergys Philippines Corp., and Panasiatic Solutions. I have been assigned with different tasks such as troubleshooting the Internet, mobile phones, computer desktops and laptops, software, hardware, emails etc. I also have assisted customers with their account information, bills and payments. My typing speed is also excellent reaching 55 WPM with proper software knowledge. I am capable of multitasking and can handle many administrative responsibilities. I can handle wide varieties of work because I have already reached the supervisory level twice. This is what I can offer your company and prove my efficiency just as I proved in my previous work places. I can communicate well with clients. My time management skills and the capability to do a number of works make me an ideal candidate for a job post.

    $6.67 /hr
    6,113 hours
    4.80
  6. Cristy Joy Fernandez

    Cristy Joy Fernandez

    Expert Customer Service Representative and Chat Support Representative

    Philippines - Last active: 7 hours ago - Tests: 5 - Portfolio: 2

    Hello, I have been working in a Call Center Industry over the last 6 years; this enabled me to deal with customers on a daily basis. It was important to respond to customer issues within 24 hours, keep their business, and make them happy. I have a unique combination of strong technical skills, and the ability to build strong customer relationships. This allows me to use my knowledge and break down information to be more user friendly. I have the ability of stay focused in stressful situations and can be counted on when the going gets tough. I am confident I would be a great addition to your team. Here my areas that I excel in: • Excellent communication skills. • Can work under minimum supervision. • Results-oriented customer service professional. • Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. • Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity.

    $3.89 /hr
    3,982 hours
    4.75
  7. Leo Centina

    Leo Centina Agency Contractor

    QA Specialist / Email - Chat Support / Customer Service Representative

    Philippines - Last active: 7 hours ago - Tests: 6

    I have worked in a Call Center company for more than 6 years and this experience provided me a strong background on customer service and English communication skills. I was also promoted as a Quality Assurance Specialist and it allowed me to broaden my skills in people management, customer satisfaction and coaching skills. As QA Specialist, I was trained to perform tasks that require strong analytical skills, coaching skills, report presentation and analysis using MS Excel.

    Associated with: People Connect

    $11.11 /hr
    5,112 hours
    4.98
  8. Cherry Laurel

    Cherry Laurel Agency Contractor

    Virtual Assistant / Customer Service Chat & Email Support / Data Entry

    Philippines - Last active: 7 hours ago - Tests: 7 - Portfolio: 4

    "Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.” > Can Multi Task and very hardworking > Keen eye for details > Excellent English Communication Skills Written & Verbal > Pro Active and Very Focus > Experienced in Administrative Tasks and Real Estate office tasks

    Associated with: Laurel Inc.

    $10.00 /hr
    11,284 hours
    5.00
  9. Cheryl Torres

    Cheryl Torres Agency Contractor

    Email Handling Chat Support Customer Service Data Entry

    Philippines - Last active: 7 hours ago - Tests: 4 - Portfolio: 16

    I am a Computer Engineering graduate. I have had seven years of experience in the fields of Customer Service. I have a strong affinity for the Web and a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I am very easy to work with, meaning that I can easily adopt changes and even work on an unknown subject if given the right guidelines. I enjoy learning new things, and I absolutely love customer service. . I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority. Get to know more about me by checking my one page site : http://www.strikingly.com/hereandthere

    Associated with: Wise Wons

    $7.78 /hr
    7,916 hours
    4.98
  10. Regina mhel U.

    Regina mhel U.

    Data Entry Specialist/Customer Service Representative/Chat Support/

    Philippines - Last active: 10/29/2014 - Tests: 4 - Portfolio: 2

    I can do different tasks with minimal supervision. I'm attentive to detail and a patient worker. I focus more on quality of my work. For the past years I've done projects like link building, advertising, and data encoding. I've successfully delivered quality work to my clients causing them to leave me a high feedback score. I'm also an experienced customer service/directory assistance/technical support agent. I'm knowledgeable in the use of Microsoft Office Applications(MS Word, Excel, Publisher, and PowerPoint) . I know how to do basic computer troubleshooting.

    $4.00 /hr
    59 hours
    5.00