chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Roselle H.

    Roselle H. Agency Contractor

    Customer Service / Email Support / Chat Support / Transcriptionist

    Philippines - Last active: 7 hours ago - Tests: 4

    I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

    Associated with: RCH Solutions

    $11.11 /hr
    13,947 hours
    5.00
  2. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Last active: 7 hours ago - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,233 hours
    4.19
  3. Ma. carmela G.

    Ma. carmela G. Agency Contractor

    Data Encoder/Customer Service Representative/Chat Support

    Philippines - Last active: 7 hours ago - Tests: 7 - Portfolio: 2

    HARDWORKING,POSITIVE THINKER,GOT GOOD ETHIC,FRIENDLY,COMPUTER LITERATE AND GOOD VERBAL AND WRITTEN COMMUNICATION :D Since i was a child i used to play computer and explore more on it. That's why i can that i'm really good towards computer. I can do computer works by myself when i'm studying. I love to discover more use of computer especially towards work. That's why i can guarantee you that any work will be easy for me. >100% FULL TIME FREELANCER >HAVE A PERSONAL COMPUTER AT HOME >HAVE WEBCAM AND WORKING HEADPHONE >HAVE A DROPBOX >HAVE TEAMVIEWER >HAVE BEAMYOURSCREEN >2MBPS internet connection PROFICIENT IN USING: APPLICATIONS: ODESK TIME TRACKER MICROSOFT APPLICATIONS NOTEPAD++ GOOGLE ONLINE DOCS ADOBE PHOTOSHOP SKYPE YAHOO MESSENGER OPERATING SYSTEM: WINDOWS XP WINDOWS 7 ADD ME IN SKYPE IF YOU NEED MY SERVICE --> carmelagela GMAIL ACCOUNT >>>>>>>>>>>>> carmzgela@gmail.com HOTMAIL ACCOUNT >>>>>>>>>>> im_done001@hotmail.com

    Associated with: Virtue All Outsourcing (Virtual Outsourcing)

    $5.00 /hr
    5,886 hours
    4.50
  4. John Tito

    John Tito

    customer service support - Live Chat, Email, Ticket Support

    Kenya - Last active: 1 day ago - Tests: 5

    I have over 20 years of customer service experience including online, via email, over the phone and in person. For the last 3 years I have been working as a Parts Advisor offering Live chat and Ticket support using the Livezilla platform. My duties include chatting with customers visiting the JustJags' website and, with the assistance of an online EPC, assist them identify the right parts for their vehicles and further help them set up their orders. When not chatting I do some work updating the online store and responding to customers' email inquiries. I'm primarily a customer focused individual having a positive attitude with a penchant for hard work and a friendly, professional demeanor. I have proven experience as far as interacting hands-on with customers is concerned from one-on-one encounters over the sales counter to responding to customer inquiries via phone, email or online chat. Product knowledge is top of my priorities as is customer satisfaction and I'm quick and easy in learning new things. I have a wealth of experience in automotive parts with vast knowledge of both the electronic parts catalog and the manual parts catalog. I also possess a good command of the English language with good grammar and few or no spelling mistakes. I have done several jobs on article rewriting and data entry on other freelance sites. I look forward to working with you as a customer service rep as well as any additional projects you may need assistance with.

    $5.56 /hr
    8,931 hours
    5.00
  5. Ronnie L.

    Ronnie L. Agency Contractor

    Customer Service &Support/Phone,Chat and Email Support / Telesales/ VA

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 12

    I have been with the outsourcing industry for more than 5 years since 2008. I started out as a Technical Support Rep. and became a Resolutions Specialist for almost 2 years, then became an Operations Supervisor for a sales and technical campaign for a year. I have also been a Customer Service Representative for a sales account. I am a committed individual who is success driven, adaptable to change and always strive to meet goals and objectives. I have great experience in customer service, sales and technical accounts and people management. My core competencies are : - Customer Service / Sales / Voice and non Voice - Helpdesk / Phone support / Email / Chat Support / Technical support - Telemarketing / Appointment setting / Lead Generation - Admin and back office jobs like Data Entry / Data Mining / Virtual Assistant My goal is to provide quality service to those who seek it. A dedicated,self motivated and a good team player who can work well under minimum supervision,my objective would always be to meet my clients expectations.

    Associated with: VWP Manpower Agency, Perfect Solution Company

    $10.00 /hr
    4,565 hours
    5.00
  6. Aireen Rose Empeo

    Aireen Rose Empeo

    Customer Service/Email Support//Chat Support/Virtual Assistant

    Philippines - Last active: 7 hours ago - Tests: 7

    For the past six years I have developed excellent skills in the BPO industry which includes good customer handling, extraordinary patience and diligence in my work. I also acquired enough knowledge and experience in this field which makes me confident that I can deliver a service better than expected.

    $7.00 /hr
    5,569 hours
    4.63
  7. Chris Maraviles

    Chris Maraviles

    E-marketing, Customer Service, Chat, Email and Phone Support

    Philippines - Last active: 01/17/2014 - Tests: 5

    Working as a call center agent for more than three years have developed my skills in providing quality service to customers. I like to learn more and develop new skills here in this virtual work. I like to have the same opportunity as to those virtual agents that are making good in this line of work.

    $3.33 /hr
    5,484 hours
    4.92
  8. Rollyn jell S.

    Rollyn jell S. Agency Contractor

    Customer Service Specialist, Email Support, Live Chat, VA, Data Entry

    Philippines - Last active: 1 day ago - Tests: 7

    Having been exposed to the Customer service and Hospitality industry taught me everything there is to know about providing excellent customer service. I have also worked as a business center secretary and has good experience in data encoding and has spent 5 years of working with Microsoft Office essentials. Working in the Call Center industry for almost 4 years definitely made me very fluent in dealing with customers of different races and efficiently providing them solutions to their needs. I am looking forward for an opportunity in where I can contribute my long years of experience and knowledge to help the company advance efficiently and productively. In which will enable me to use my strong communication skills, both written and oral. Having an excellent customer service background and my ability to work well with people, I am confident enough that I will be an asset of the company and will contribute a lot on the company platform's success.

    Associated with: Power Cast

    $8.00 /hr
    1,281 hours
    5.00
  9. Kristina ma. elisa G.

    Kristina ma. elisa G.

    Customer Service Representative, Chat/Email Support, Quality Analyst

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 3

    Dedicated Customer Service Representative with over 6 years of experience providing outstanding customer support services. I have developed and used my skills: including fast-typing ( typing test result: http://10fastfingers.com/result/1_BE/I+can+type+56+words+per+minute+Are+you+faster ), good telephone etiquette, good listening skills, strong verbal and written communication skills, problem solving, multitasking, information gathering while working in fast-paced environment. I am proficient in Microsoft Office, Kayako, Jira, Telegence, Limelight, Rhino Support, Live Chat Inc, Zendesk and Shopify. I pride myself on being a self-motivated individual in all areas of my life, especially when learning new things. I am confident that my professional and educational background, complemented by my strong work ethic and self-motivation would be great assets.

    $5.56 /hr
    1,447 hours
    4.75
  10. Solita A.

    Solita A.

    Virtual Assistant/Customer Service/Help Desk / Live Chat Support

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 21

    Working for 7 years as Executive Secretary, reporting directly to the President and top senior officials of the company, harnessed my skills in highly refined administrative-related jobs. I am a skillful online Virtual/Administrative Assistant with a wide variety of tasks performed like Lead Generation, Email Response Handling, Web Research, Email Mining, Virtual Assistance, Data Processing, Customer Support and Secretarial Work. I am quality-focused, a team player, quick witted in judgment,and takes pride in my innovative skills to produce high quality work on time with excellent communication throughout the project. I seem to flourish in these roles and could safely say I can bring a significant contribution to to the projects you want done.

    $6.00 /hr
    2,850 hours
    4.84