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Conflict Resolution Job Cost Overview

Typical total cost of Upwork Conflict Resolution projects based on completed and fixed-price jobs.

Upwork Conflict Resolution Jobs Completed Quarterly

On average, 2 Conflict Resolution projects are completed every quarter on Upwork.

2

Time to Complete Upwork Conflict Resolution Jobs

Time needed to complete a Conflict Resolution project on Upwork.

Average Conflict Resolution Freelancer Feedback Score

Conflict Resolution Upwork freelancers typically receive a client rating of 4.53.

4.53
Last updated: September 1, 2015
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  1. Sherry Lee Ann Tena

    Sherry Lee Ann Tena

    Agent Manager, Team Coach, QA Analyst, Google Places Expert

    Philippines - Tests: 3

    Sherry Lee Ann H. Tena is an experienced call center representative boasting an almost eight-year exposure to the BPO industry. She started as a regular customer service representative, which has led to various promotions, including Quality Assurance and Resolutions Experts posts on two different financial accounts. She is good at multitasking, adapts to changes easily, handles stress well, and requires minimum supervision when assigned a specific task. She's keen at details and good in analysis and issue resolution.

    $6.67 /hr
    8,188 hours
    4.71
  2. Autumn W.

    Autumn W.

    Customer Service/VA

    United States - Tests: 5

    I am highly skilled in office administration and customer service to be able to meet your needs in a timely and satisfactory manner. I have excellent telephone and email etiquette. I have advanced PC knowledge and skills, Internet, E-mail, Word Perfect, Microsoft Word, Excel, Outlook, Windows, Mac, Google, Quickbooks, Quicken, and Transcription. I am equally effective working in self-managed projects as well as a team member. I am very detail oriented and have excellent organizational skills and time management skills. I am honest, straight forward, respected and trusted by others. Some of the services provided are as follows: * Personal tasks * Experience with Zendesk, Ultracart for Orders, Amazon, Ebay, Paypal, etc. * Processing refunds through Ultracart, Amazon, and PayPal. * Administrative tasks * Secretarial duties (client contact, appointments, calendaring, etc.) * Travel arrangements * Billing (invoicing/collecting) * Customer Service * Vacation planning/Event Planning * Transcription * Office Support/Management * Proofreading * Phone Support

    Groups: Pro Customer Service

    $12.22 /hr
    3,386 hours
    4.92
  3. Cynthia Haynes

    Cynthia Haynes

    General Transcription, Wireless, Clerical, and Book keeping

    United States - Tests: 11 - Portfolio: 1

    Throughout my employment history, I have entered inventory data, UPC numbers, accounting figures, and other bookkeeping tasks. I have much financial experience along with my data entry. My experience with Accounting for Walmart taught me much about balances and spreadsheets, and my experience with Rent A Center and Valued Services helped me to hone my telephone etiquette. As a Store Manager for Valued Services, LLC, all of my work was entered into forms online as well as written into hard-copy files to be kept for a predetermined time. My wireless experiences include working for both Verizon Wireless in sales and Sprint as a Technical Consultant. I have honed my customer service skills, book keeping, filing, and trouble-shooting skills in both of these jobs. As a TC, I had many opportunities to create new methods to increase efficiency both in back office and on the sales floor while still maintaining policy standards. In regards to General Transcription, I am well-suited to the task. I have an expansive vocabulary, an excellent ability to determine context clues, and an ear for the nuances of speech and accents. I am ready, willing, and able to research unfamiliar terms to ensure accuracy. I own and am proficient in the use of a 3 button transcriptionist foot pedal along with a variety of transcription software. Suffice it to say, I enjoy words, facts, and figures. I don't mind a repetitive task, and I am always eager to learn about new ideas and methods.

    $22.22 /hr
    26 hours
    5.00
  4. Yuliya A.

    Yuliya A.

    Project Manager/Business Assistant/Translation

    United States - Tests: 15 - Portfolio: 5

    Results-oriented, highly initiative project manager/business assistant with experience in online marketing, business development, SEO, reputation management and office administration. Major strengths include leadership and communication skills. Supervisory skills include hiring, organizing, developing and performance feedback. Clear vision to accomplish company goals with minimal directions. Seeking an opportunity to maximize management and marketing knowledge in a company that values quality assurance, high performance, ability to trust and customer service towards client satisfaction. Also, available for translation related projects (Russian and English). I'm a native Russian experienced translator, currently based in the US, with fluent English, both written and verbal. My English knowledge and skills are supported by 6 years of work experience, including transcription and translation of legal texts (contracts and related documents, business correspondence and memoranda), real estate and travel, financial, medical and technical content, articles for various magazines, websites and advertising copies.

    $16.00 /hr
    580 hours
    4.99
  5. Bethany Morales

    Bethany Morales

    A Solutions Oriented Virtual Assistant

    United States - Tests: 16

    Meeting your needs full-time is my aspiration. I had to leave the office grind to take care of my ailing parents and am now a stay-at-home mother! I have plenty of free time to ensure that the goals you set are matched and even at times exceeded. Below are just some of my many skills: Customer Service Expert. Polished telephone, interpersonal and writing skills. Energetic, patient and diplomatic. Creative Innovator. Research, develop and implement creative solutions. Experienced in Co-Creation. Facilitate a discussion of customer desire and value for mutual gain and benefit. Willing Challenge Accepter. Use skill set to turn challenge into opportunity. Experienced in Strategic Planning. Effectively communicates with diverse clientele. Meet with and manage proposals from contractors and vendors. Evaluate and monitor market trends. Plan and facilitate events within a budget.

    $17.78 /hr
    275 hours
    4.60
  6. Glenda Stamatelos

    Glenda Stamatelos

    Customer Service, Telephone support. live chat, Telemarketing

    South Africa - Tests: 10 - Portfolio: 6

    I have an absolute passion for excellent Client Service. It gives me great satisfaction to be able to assist someone, and to know that when they put the phone, down they are happy. I have been in the client Service industry for over 20 years. I started as a telemarketer and progressed toward management and then to National Telemarketing Manager for a stock market training company.I managed 6 different telemarketing call Centers nationally in South Africa for them. I also served as a client Service Supervisor for a medical aid company for 2 years I have client service experience in a variety of industries: Training, Recruitment, medical, marketing. e-commerce. I have experience with a wide variety of CRM packages. I have worked with Salesforce, Zoho, Infusionsoft and a few others. I have worked with happyfox ticketing and live-chat snapengage. I was the administrator as well as the manager for this live chat. I took a break from call centers and client services when my twins were born. But the passion never ended. When the boys were 2 I started my own magazine with a monthly distribution of 20 000 copies. The magazine still exists. I sold it , You can view it here: www.momandi.co.za I have a passion for awesome customer service. I am the best at what I do. I am motivated to give my best at all times. Being in the Virtual environment has permitted me to work in places that were previously unattainable to me. I have worked as a virtual assistant in the UK, USA, AU. Sometimes in all three countries on the same day! Absolutely amazing.

    Groups: Pro Customer Service

    $15.00 /hr
    456 hours
    4.62
  7. Sithembile B.

    Sithembile B. Agency Contractor

    Polished Customer Sales & Services Expert/Administrative Support

    South Africa - Tests: 7 - Portfolio: 2

    A polished oriented professional with an unwavering commitment to customer service, an ability to build productive relationships, resolve complex issues and win customer loyalty. I have vast experience in Ms Excel, Google Drive, Constant Contact, CRM, NICE, Adluge (Sales Lead Management), airline reservations systems and a well-established track-record and refined experience in administration support, and airline reservations. I have displayed a high degree of service orientation, constantly exceeded expectations and been officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. Possessing excellent analytical, comprehension and interpersonal skills, my ability to deliver friendly and courteous service as well as knowledge of presenting a positive image of the company, I am certain that I will fit in easily in your team.

    Associated with: Exclusive Virtual Assistants

    $7.78 /hr
    671 hours
    5.00
  8. Graziela Perez

    Graziela Perez

    virtual assistant and customer support

    Philippines - Tests: 3

    Hi, I'm Graziela, I'm 29 years old and full time mom and housewife for almost two years now. I'm a college graduate with a degree in Nursing. I also joined in different industries specifically in administrative and customer support, which has helped me learn more about communicating, develop listening skills, assertiveness and conflict resolution; I also took part in the marketing business where I also learned about the marketing strategies, brand awareness, having a positive attitude, enthusiasm, team work and multi-tasking skills. All of these experiences that I've accomplished from the jobs that I applied for will absolutely be utilized. This will guide me from achieving my career goals. I am certain that every task given to me will be analyzed.

    $6.67 /hr
    0 hours
    0.00
  9. Jackie Gruhlke

    Jackie Gruhlke

    Marketing, research, recruiting, sales, and administrative assist

    United States - Tests: 2

    In the last 10 years I have been successful in various jobs and industries, many of which were of a secretarial or administrative assistant nature as well as management. I have been responsible for many offices’ overall office administration and greatly enjoyed those positions. Most recently I was employed as the office manager and operations coordinator for a construction business. My responsibilities included scheduling meetings and functions, coordinating staff meetings, answering multi-line phones and transferring clients to the proper employee, creating office documents, and communicating with public and private entities for optimum success of the company and the best representation of the company image. I coordinate all aspects of communication between the office and field staff; participate in payroll, bookkeeping, invoicing, inventory, vehicle fleet management, as well as an array of other tasks. Previously I worked as the office manager at a software company, a secretary at a law office, a personal assistant at healthcare facility, a night auditor and front desk employee at a hotel, an administrative assistant at a communications business, as well as a manager at a local airport. As a child I spent summers helping out with filing documents and various clerical duties at my grandfather’s abstract and title company and this taught me to be highly efficient, organized, detail oriented and how to best communicate well with people. I believe you will find me not only to be a “jack of many traits”, but that I strive to master each skill as well.

    $8.89 /hr
    23 hours
    3.00