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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 158 CRM projects are completed every quarter on Upwork.

158

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Le cecile D.

    Le cecile D.

    Excel Expert/Marketing Analyst/Data Encoder

    Philippines - Tests: 5

    I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

    $7.78 /hr
    2,234 hours
    5.00
  2. Julio Paulo Andal

    Julio Paulo Andal

    Customer Support Representative

    Philippines - Tests: 5

    With almost four years of experience in the Call Center Industry where I was mostly involved in a team handling technical support. I am self-motivated and passionate about quality and excellence. Possess excellent written and verbal communication skills with the ability to interface at all levels and have the willingness and initiative to learn and explore new technologies. I am eager for any opportunity to expand my craft as a professional. I am able to meet business requirements with limited supervision and can work well independently or as a part of a team. Have strong troubleshooting, resolution, organizational skills. SKILLS PROFILE SUMMARY Proficient in CRM based programs and ticketing services Proficient in Internet Connection (wireless and wired) TV connections Microsoft Office 2003-Present Microsoft Windows Operating System Knowledgeable on Adobe Photoshop, and Symantec PC Anywhere

    $5.56 /hr
    1,403 hours
    3.82
  3. Dipesh Patel

    Dipesh Patel

    SugarCRM Customize Solutions

    India - Tests: 2 - Portfolio: 10

    I have been worked upgrade safe on all SugarCRM editions: Community, Professional, Enterprise, Ultimate. It works in both the On-site and On-Demand environments. I have delivered excellent services in finance, insurance, properties management, advertise in media, customer portal, SugarCRM WordPress integration, call center etc areas. Please take a look at my portfolio to get an idea of the kind of presentations we have developed. I am currently working with US, UK, Europe and Australia based companies for all SugarCRM Editions and other Website Design and Developments. I have done below contracts successfully and some of contract still going on. I am providing custom solution and upgrade safe solutions for all SugarCRM editions, WordPress plugin development,WordPress integration and other open source development. I am looking very long term relation for future. I am committed to deliver QUALITY result IN TIME with USER FRIENDLY GUI. On based on requirement providing 24X7 support. I am always been ready for challenging an opportunity for my growth and utilize my skills & contribute a positive impact to the company which I intend to join. Have created completed SugarCRM logic by understanding business logic for various companies based on US, UK, Europe and Australia. Let's have a conversation to discuss about your requirements and will show you demonstration as per availability.

    $24.44 /hr
    3,943 hours
    4.90
  4. Christian Arsenal

    Christian Arsenal

    GoAutodial and ViciDial Expert, Tech Support, Administrator

    Philippines - Tests: 2 - Portfolio: 4

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.

    $5.56 /hr
    3,922 hours
    4.49
  5. Paraloman Pulgo

    Paraloman Pulgo

    Certified Research Specialist - Tech and Start-ups

    Philippines - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    15,377 hours
    5.00
  6. Lady patricia R.

    Lady patricia R.

    VA | Web Researcher | Social Media Manager | Data Entry

    Philippines - Tests: 9

    With years of extensive background in admin support, I specialize in providing excellent administrative work, that includes email management, project management, calendar management, large & small business CRM management, data and file management, social media management, contact management, web research, data entry and email marketing. Whether you are starting a small business or an established business striving to keep everything organized, my expertise and skills in handling admin support can help you achieve your goals.

    $5.00 /hr
    4,698 hours
    4.64
  7. Marecris E.

    Marecris E.

    Exp TeleSales/Appt Setter/Lead Gen/Collections/Real Estate/Team Leader

    Philippines - Tests: 2

    11 YEARS of great experience and developed my skills in different fields of marketing. Inbound/Outbound Sales, Telemarketing (B2B & B2C), Real Estate, Excellent Appointment Setter, Lead Verification Specialist, Lead Generation, Customer Service, and Outbound Collection Specialist. College Degree Holder Bachelor of Arts Major in English I have worked as an AVP for a Business Process Outsourcing mainly dealing for collection services. I run operations with a tight monitor on targets, quality control and compliance. I coach agents in meeting optimum standards. I'm handling customer complaints withal my knowledge. Hard working and reliable with strict work ethics, pleasant voice with neutral accent. Proficient in Microsoft office especially EXCEL, etc. Excellent communication skills. Very fluent in English.

    $14.00 /hr
    5,796 hours
    4.26
  8. Maria teresa V.

    Maria teresa V.

    Well Rounded Virtual Administrative Assistant and Recruiter

    Philippines - Tests: 4 - Portfolio: 8

    Multi-skilled, efficient, effective, reliable and trustworthy Virtual assistant. More than 4 years experience in administrative work, interviewing people, managing blogs, updating websites,posting articles on blogs and pictures, hiring/ recruiting people. Diversified skill sets including administrative support, human resources and recruiting, managing a team. Have great interpersonal and phone skills. I also have experience in a Call Center environment as Customer Service Representative. I have knowledge with Google docs, Google Drive, Google Calendar, Microsoft office, Microsoft Outlook, Teamviewer, TeamLab/ OnlyOffice, Hootsuite, Asana, Zendesk,Trello, ToutApp, close.io, Basecamp, social media, dropbox and mailchimp. I can post jobs and do the interview and other hiring process. I am willing to be trained. Can work with no supervision.

    $6.67 /hr
    9,271 hours
    4.97
  9. Helen queen S.

    Helen queen S.

    Customer Service/VA/Researcher/Live Chat/Sales

    Philippines - Tests: 5 - Portfolio: 18

    Highly experienced VIRTUAL ASSISTANT with a wide range of experience in CUSTOMER SERVICE, WEB RESEARCH, DATA ENTRY, LIVE CHAT SUPPORT. Internet café business owner for 4 years. Excellent oral and written communication skills. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. A Bachelor's degree holder majoring in Business Management and also received a diploma in Medical Transcription and Editing program. Up to 90 words per minute typing speed. Overall Summary of Qualifications: Virtual / Personal Assistant Customer Service Live Chat Support Project Management Email Management CRM Softwares Wordpress Management Web Research and Data Entry General Transcription With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce quality work.

    $7.22 /hr
    9,588 hours
    4.48