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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 159 CRM projects are completed every quarter on Upwork.

159

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: June 1, 2015
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  1. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 1 day ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $75.00 /hr
    2,235 hours
    4.86
  2. Mario V.

    Mario V.

    CS Consultant

    Costa Rica - Last active: 28 days ago - Tests: 2

    10+ years of customer support experience, oriented towards constant improvement. Built, trained and managed entire teams with people from all over the world. Highly adaptable and positive towards fast paced cultures and change. Strongly interested in a position where support is not only a service but also an opportunity to inspire and engage. Looking for long-term challenges.

    $23.64 /hr
    7,731 hours
    5.00
  3. Dipesh Patel

    Dipesh Patel

    SugarCRM Expert Custom Solution Provider

    India - Last active: 8 hours ago - Tests: 2 - Portfolio: 10

    I have been worked upgrade safe on all SugarCRM editions: Community, Professional, Enterprise, Ultimate. It works in both the On-site and On-Demand environments. I have delivered excellent services in finance, insurance, properties management, advertise in media, customer portal, SugarCRM WordPress integration, call center etc areas. Please take a look at my portfolio to get an idea of the kind of presentations we have developed. I am currently working with US, UK, Europe and Australia based companies for all SugarCRM Editions and other Website Design and Developments. I have done below contracts successfully and some of contract still going on. I am providing custom solution and upgrade safe solutions for all SugarCRM editions, WordPress plugin development,WordPress integration and other open source development. I am looking very long term relation for future. I am committed to deliver QUALITY result IN TIME with USER FRIENDLY GUI. On based on requirement providing 24X7 support. I am always been ready for challenging an opportunity for my growth and utilize my skills & contribute a positive impact to the company which I intend to join. Have created completed SugarCRM logic by understanding business logic for various companies based on US, UK, Europe and Australia. Let's have a conversation to discuss about your requirements and will show you demonstration as per availability.

    $24.44 /hr
    3,818 hours
    4.90
  4. Paraloman Pulgo

    Paraloman Pulgo

    Overall Administrative Task / Sourcing Specialist / CRM

    Philippines - Last active: 8 hours ago - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    14,039 hours
    5.00
  5. J-za O.

    J-za O.

    High quality customer service and administrative support

    Philippines - Last active: 8 hours ago - Tests: 16 - Portfolio: 2

    I have more than 4 years experience in the BPO industry and 5 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, bookkeeping, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.

    $7.78 /hr
    1,817 hours
    4.57
  6. Yda Loraine Bautista

    Yda Loraine Bautista

    A Passionate Operations/Team Manager and a Robust Project Manager

    Philippines - Last active: 15 days ago - Tests: 7

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up.

    $16.67 /hr
    1,709 hours
    5.00
  7. Jagjeet Singh

    Jagjeet Singh

    Labtech, Kaseya, ConnectWise Consultant

    India - Last active: 12 days ago - Tests: 1

    Technically knowledgeable and service oriented IT professional experienced in providing solutions to customer and end-users with proven technical expertise is seeking for a rewarding, challenging and personal growth where I can best use my knowledge and experiences in implementing, managing and supporting the IT infrastructure and end-users. Specializing in designing, implementing and maintaining Enterprise IT platforms, TRT takes the stress, risk and complexity out of managing core IT systems. Maintain complete control over the environment we take accountability for keeping it running efficiently and securely.

    $11.11 /hr
    1,681 hours
    5.00
  8. XinYin Qin

    XinYin Qin

    Translator, Sales/Marketing Expert,MBA,ERP Expert

    China - Last active: 1 day ago - Tests: 74 - Portfolio: 67

    Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

    $20.00 /hr
    2,596 hours
    4.96
  9. Jannet N.

    Jannet N.

    Data Entry Specialist, Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 6

    I am a 100% full-time oDesk Freelancer. I am an experienced Data entry specialist. I've learned and developed a variety of skills and will provide and deliver quality results on time. Doing this job for 36 months I know well how to manage my time and I am available at your convenience. I may not know everything about the task you need me to accomplish, however being a fast learner is one of my skills and can take instructions well. ✔ Web Research ✔ Email Handling ✔ Admin Support ✔ LinkedIn ✔ Craigslist ✔ Google Spreadsheet & Doc ✔ Microsoft Office (Excel, Word) ✔ Lead Generation ✔Proworkflow • Setting up • Adding Projects & Contacts • Updating Tasks, Reports ✔ WordPress • Setting up & adding products • Adding Coupons ✔PPC • Exporting Google Adwords data • Exporting Google Analytics • Exporting Bing data ✔ Salesforce • Setting up • Adding Accounts & Contact ✔ Insightly • Setting up • Adding Accounts & Contact

    $4.00 /hr
    4,292 hours
    4.67