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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Sian Depaz

    Sian Depaz

    Customer Service

    Belize - Last active: 1 day ago - Tests: 3

    I'm friendly and patient and I love to work in the customer care industry. I'm currently working for Tracfone Wireless as a customer care representative and I assist customers in a number of different issues they may have with their phones. I strive to provide the best service to my customers when they call in, because I want them to feel pleased and satisfied when they get off the line with me. My goal is learn more and grow in the customer care industry, because helping people is what I love!

    $6.67 /hr
    7,288 hours
    0.00
  2. Angelo Q.

    Angelo Q.

    Professional Customer Service Representative

    Philippines - Last active: 18 hours ago - Tests: 6

    Over the last 4 years of working as a Customer Service Representative, I have developed skills for Customer Relations (Providing solution to the problems of customers on the telephone call, Attending to calls and performing call follow up for the customers) and Data Entry Skills (typing .pdf documents to Word and typing customer information and customer registration over a website). My core competency lies on my in depth Communication skills, and I am seeking opportunities to where my customer relations skills can be utilized to smoothly handle customer complaints and improve company image. Not only do I have Good Communication skills, I am also knowledgeable in Windows XP, MS Office, Several internet browsers (IE, Mozilla Firefox, Safari, Google Chrome, Opera). I'm proficient in English, Filipino, Basic Nihongo and French

    $5.56 /hr
    8,448 hours
    5.00
  3. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Last active: 1 day ago - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,013 hours
    5.00
  4. Laura Ador Dionisio

    Laura Ador Dionisio Agency Contractor

    Experienced Customer Service Representative

    Philippines - Last active: 18 hours ago - Tests: 2

    My strength is my ability to handle changes. It allows me to grow as a person. To turn around negative traits and develop a more confident, detail-oriented and hardworking person. Meeting deadlines is an essential skill since it shows your efficiency in doing your work. Multitasking is also important since it allows you to do multiple assignments and you come up with new ideas while you do them. I had my Primary Years in Timoteo Paez Elementary School from 1985 to 1991, then my secodary days in Pasay City East High School from 1991 to 1995. I took up Bachelor of Science in Physical Therapy in San Juan de Dios Educational Foundation, Inc. from 1995 to 1997.

    Associated with: Insignia

    $5.56 /hr
    2,385 hours
    5.00
  5. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Last active: 5 days ago - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,249 hours
    3.85
  6. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Last active: 18 hours ago - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,427 hours
    0.00
  7. Natasha C.

    Natasha C.

    Customer Service/Data Entry

    United States - Last active: 3 days ago - Tests: 2

    I have over five years of customer service experience as a Training Coordinator at three different businesses. I have great computer skills, knowledge using Microsoft Office and have basic skills using Quick books Pro 2014. I am detail oriented, organized, trustworthy and reliable.

    $11.11 /hr
    1,295 hours
    0.00
  8. Angeline Villagracia

    Angeline Villagracia

    Customer Service Representative

    Philippines - Last active: 18 hours ago

    To be able to join your organization where the knowledge acquired through education and past experiences may be applied, shared and further enhance not only for personal growth but also in fulfillment of the company's goal.

    $5.56 /hr
    4,079 hours
    0.00