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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Michael Abrian Aquino

Michael Abrian Aquino Agency Contractor

Customer Service

Philippines - Tests: 8

My goal is to utilize my written and verbal communication skills to offer online support at the comfort of my own household. This set-up fits well on my self-motivated character which is a result of my 5-year-long experience in the outsourcing industry doing Customer Service and now as a Virtual Assistant which I'm doing for the last 2 years. Alongside with my VA job, I also did some research project for Social Media Managers as well as Ghostwriting and managing blog sites. In the future, I plan to add more skills in my arsenal and apply them in the next project that I'll get my hands into. For me, there is no small or big project; I can work with less supervision but promises a full commitment to accomplish any given tasks. Open minded, always hungry for new information and a top-notch work ethics makes me a GOOD INVESTMENT.

Groups: Pro Customer Service

Associated with: Ideas Unlimited LLC

100% Job Success
$6.00 /hr
4,541 hours

Jeneva Gracia A. Bolos

Jeneva Gracia A. Bolos

Customer Service

Philippines - Tests: 3 - Portfolio: 1

To be a part of a dynamic organization where I could put to use my skills; I have been part of a call center industry for over five years with three (3) different positions. I started as a Customer service agent to a Licensed Debt collector then got promoted to a Quality Auditor to a Quality coach. I would also like to be part of an organization which will help me develop my potentials and enhance my knowledge.

$5.00 /hr
1,008 hours

Autumn W.

Autumn W.

Customer Service/VA

United States - Tests: 5

I am highly skilled in office administration and customer service to be able to meet your needs in a timely and satisfactory manner. I have excellent telephone and email etiquette. I have advanced PC knowledge and skills, Internet, E-mail, Word Perfect, Microsoft Word, Excel, Outlook, Windows, Mac, Google, Quickbooks, Quicken, and Transcription. I am equally effective working in self-managed projects as well as a team member. I am very detail oriented and have excellent organizational skills and time management skills. I am honest, straight forward, respected and trusted by others. Some of the services provided are as follows: * Personal tasks * Experience with Zendesk, Ultracart for Orders, Amazon, Ebay, Paypal, etc. * Processing refunds through Ultracart, Amazon, and PayPal. * Administrative tasks * Secretarial duties (client contact, appointments, calendaring, etc.) * Travel arrangements * Billing (invoicing/collecting) * Customer Service * Vacation planning/Event Planning * Transcription * Office Support/Management * Proofreading * Phone Support

Groups: Pro Customer Service

100% Job Success
$12.22 /hr
3,512 hours

Adelaine Haiste Quiogue

Adelaine Haiste Quiogue

Experienced Customer Service Representative


I have been in the customer service industry for more than 10 years with a wide array of experience from financial accounts, technical support to being an IP-Relay Operator. I am flexible, hardworking and have a keen attention to details, making sure that i do everything right the first time. Having been in this industry for quiet some time has helped me develop my skills on how to be more efficient in dealing with the customers needs.

$4.44 /hr
2,739 hours

Jhoanna Nipal

Jhoanna Nipal

Expert In Customer Service

Philippines - Tests: 3

Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

100% Job Success
$3.33 /hr
2,582 hours

Cheryl H.

Cheryl H. Agency Contractor

Executive Level Customer Service

United States - Tests: 4 - Portfolio: 1

With exceptional attention to detail and a high level of time management every client will be highly satisfied with any project that I am hired to complete. I will consider all sized projects from team management, executive level management, and recruitment. I am located in the MST zone and am available Monday thru Friday.

Groups: Pro Customer Service

Associated with: oDesk Payroll

95% Job Success
$25.00 /hr
1,924 hours