English Editor/Translator ITA-ENG/Customer Online Support
I am a mother-tongue English Teacher, currently based in Torino, Italy. I have 5 years of experience teaching English in Italian Foreign Language Schools and Institutes. I have worked on projects regarding the development and implementation of new and up-to-date teaching methods in the language field.
I have written and devised lesson plans on Travel and Tourism subjects for a Tourism Institute here in Torino, Italy during my contract period of 4 years. I am a highly motivated professional, proficient with MS Office Word and Excel, Power Point. I can modify and change the format(merging) of most documents.
I am qualified in the Tourism Industry, I currently hold an International Cambridge Diploma for Customer Service/Tourism Development/Eco-Tourism and Destination Management.
I have extensive experience in Online Customer Service Support. I have worked for a period of 3 years in the Customer Care department in one of South Africa's biggest Insurance Companies. I had been selected as the Customer Service Agent of the month for an amount of 10/24 months in that period. I am available part-time to continue my career in it. I love the Customer Service Industry!
I am an experienced Translator - Italian to English. I have worked on many diverse projects privately and on Odesk. I have translated a variety of documents such as recipes, business letters, insurance documents and policies, conversation transcription, and game and app reviews.
I have an excellent ear for different accents and diverse English personalities that accompany them, thus making me successful at transcribing. I work fast and efficiently in a professional MS-word Format with time-Stamps should need be. I have excellent software to support my quality of work.
I am very eager to see what my capabilities are here on Odesk!