Last active: 1 day ago
I am a Business Administration, major in Marketing - scholar graduate from Distance Learning College of CAP COLLEGE (http://www.capcow.com/).
2015 New Student (1st Year) of Bachelor of Laws (LLB) here in our local town Tagbilaran City Bohol Philippines . School : Holy Name University
2014 PRC PHILIPPINES Real Estate Appraiser ( Real Estate Properties, Plants and Machines)
2012 PRC PHILIPPINES Real Estate Broker (Marketing and Sales)from the Philippines
3 Year (Ongoing) Experience as Social Media Manager/ Research & Data Entry
3 Years (Ongoing) Freelancer Online , as a Recruiter / Virtual Assistant. I have worked/ working with the best companies here in oDesk/UpWork - gDev and oDesk/ UpWork itself.
6 Years experience as a Technical and Customer Support (ISP, Softwares, Applications & Printers/ SykesAsia- AT&T, Convergys-TimeWarner/RoadRunner,Lexmark International)
2 Years and 8 months of experience working in F&B via McDonalds and Pizza Hut
10 Years of Experience with Customer Handling (from McDonalds to Call Center Industry)
Programs Used :
- Ontraport / Office AutoPilot
- Photoshop ( Beginner)
- Camtasia (Beginner)
I started building my skills when I was 16 years old, working part- time for the fast food industry in the Philippines (Jollibee, McDonald's, Pizza Hut, Unilever, Hosting Birthday Parties, etc). Last 2005 I started my journey in the call center industry constantly drilled and trained to be one
of the finest in the industry (troubleshooting Windows, Macintosh, Networking, ISP, Printers and more). I was always positioned to handle escalations and supervisor calls as a Level 2 Customer/Technical Support. The accounts that I have been supporting are AT&T; Internet Services, RoadRunner/Timewarner Internet Services, and Lexmark Business Solutions (Printing Solutions). I have certifications and awards to prove my expertise.
I am an avid reader of English Literature, Geography and History .I have always love traveling as well, since it opens my eyes to the world surrounding me...and I learn to appreciate life more with each encounter. I have been to USA (Kentucky, Baltimore- Maryland, New York, Washington DC,), to Hong Kong - China, also to Dubai and Sharjah, UAE, to Singapore & Malaysia. It has always been a pleasure for me to see the world in its kaleidoscopic wonders.
MARKETING FACEBOOK PAGE :
OFFICIAL WEBSITE ; www.boholanarealty.com
LINKEDIN PROFILE : ph.linkedin.com/in/willynsapalobuena/
Hoping to hear from you soon. Have a great day ahead of you !
All the Best,
Willyn S. Buena