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LogMeIn Rescue Job Cost Overview

Typical total cost of Upwork LogMeIn Rescue projects based on completed and fixed-price jobs.

Upwork LogMeIn Rescue Jobs Completed Quarterly

On average, 1 LogMeIn Rescue projects are completed every quarter on Upwork.

1

Time to Complete Upwork LogMeIn Rescue Jobs

Time needed to complete a LogMeIn Rescue project on Upwork.

Average LogMeIn Rescue Freelancer Feedback Score

LogMeIn Rescue Upwork freelancers typically receive a client rating of 5.00.

5.00
Last updated: August 1, 2015
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  1. Jesus Filio

    Jesus Filio

    Malware Removal Expert - Former Black Ops Agent in GeekSquad

    Philippines - Tests: 8 - Portfolio: 3

    In 14 years of experience, I have developed my troubleshooting, installation & maintenance skills in both windows desktop and server via local or remote access including the new technology of Intel which is the Intel vPro. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.

    $8.89 /hr
    973 hours
    0.00
  2. Gerardo H.

    Gerardo H.

    Developer

    United States - Tests: 1 - Portfolio: 2

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the following areas: Computer & Technical Literacy. • Computer-literate performer with extensive software proficiency covering wide variety of applications. Leadership/Management Skills. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Problem-Solving/Reasoning/Creativity. • Innovative problem-solver who can generate workable solutions and resolve complaints. Analytical & Research Skills. • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Planning/Organizing. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Flexibility/Adaptability/Managing Multiple Priorities. • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Communications Skills (listening, verbal, written). • Exceptional listener and communicator who effectively conveys information verbally and in writing. Interpersonal Abilities. • Proven relationship-builder with unsurpassed interpersonal skills. Multicultural Sensitivity/Awareness. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Team worker. • Resourceful team player who excels at building trusting relationships with customers and colleagues.

    $35.00 /hr
    0 hours
    0.00
  3. Tessie R.

    Tessie R.

    Business IT Support - Help Desk Services - IT Managed Services

    United States - Tests: 3

    I would like to contribute my 17 years of experience providing technical support, help desk, and Managed IT Services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. I am also a Microsoft Certified Professional (MCP), Network + Professional, and Microsoft Certified Technology Specialist (MCTS). Some of the things that I have expert knowledge in are printers, network connectivity issues, software support, hardware support, Alitris, Active Directory, SharePoint, Servers, VPN, Remote Monitoring, GoToAssist, SMS, Remedy, Virus Removals, PC Optimization, Windows Errors, and so much more. My rates are negotiable and we can even agree on a flat monthly rate if that works better for you. I will not let you down. Look no further. My remote technical support abilities are superior. Simple and Affordable IT Solutions for Small Businesses Fixed, predictable monthly fee for all services with no surprises or hidden costs! Remote Monitoring and Management Help Desk Services Microsoft Office Support Hosted Exchange Online Web Protection Lync 3rd Party Applications Support (Any software or applications that you use, we can provide support) Active Directory Support (password resets, creating user accounts, assigning permissions and more) Exchange Server Support (creating user accounts, creating email accounts, creating distribution groups and more) Microsoft Azure Support Virtual Cloud Desktops Email Setup/Security Mobile Device Setup/Support Unlimited Phone/Email/Remote Support Managed Antivirus and Security Managed Online Data Backup Asset Management Preventive Computer Maintenance Patch Management Third Party Vendor Management Service Level Agreement (SLA) VOIP Services and Support - very low phone plans for your office Reports on tickets submitted at the beginning of each month I can also setup and support Cloud Services such as Office 365, Google Apps, Dropbox, and others. I do it all for a low flat monthly rate. No surprises! Your business does NOT have to be local. I offer these services to businesses out of state as well. My Small Business solutions can be done remotely.

    $17.78 /hr
    470 hours
    3.66
  4. Simon Soyangco

    Simon Soyangco

    I.T. Professional + Customer Service Expert

    Philippines - Tests: 5

    For the past years I have branched out to Customer Service taking on Technical Support, Customer Support, and Call Quality Assurance posts for multiple Technical Services provider companies. It is during these times that I have developed excellent inter-personal skills, task management, and business insight. My core strengths lie in the fact that I am well versed in a wide array of I.T. related skills including, but not limited to: Desktop OS system support, deployment, and maintenance, VOIP systems such as Five9, Avaya OneX, etc., CRM Systems such as Salesforce, Ninjato, etc., Call Management software such as AVAYA CMS. I am also very handy with productivity tools such as Microsoft Office, Google Docs, OneDrive, Dropbox, etc. These are only some of the strengths that I possess, and I know that I can bring much more to the table when given the chance.

    $3.33 /hr
    1,080 hours
    4.59
  5. Rodrigo Ichaso

    Rodrigo Ichaso

    Telecommunications Engineer

    Bolivia - Tests: 3

    I am an Information and technology (IT) professional, focused on development, design and maintenance of voice and data communications systems. five years of experience working in field and office providing to the clients and companies many tasks and duties like Logistics, Installation, Training, Technical Support and Personnel Management. Providing my knowledge and experience to contribute to the development of both the company as mine on the personal and professional level.

    $15.00 /hr
    0 hours
    0.00
  6. Jerold John Pacia

    Jerold John Pacia

    Experienced Customer/Technical Support Specialist (voice/non-voice)

    Philippines - Tests: 10 - Portfolio: 4

    By providing an exceptional customer service experience to customers, this is what I do best. Call me Jerold and I am an experienced Technical / Customer Service Specialist, both for voice and non-voice support. I've done Remote Desktop Service, phone support for Technical / Customer Service, Email and Chat support. And I did them all very well. I am the type of who works meticulously hard to deliver a job well done. In all the years of my working life, I have developed and gained the patience and open-mindedness in understanding people. No matter what form of communication (voice or non-voice), I have dealt with them fairly, sincerely, understanding and with utmost respect. I got the knowledge and perseverance to translate that understanding to a resolution that’s beneficial, to my customers and the company I represent. Most of the time, the delivery of that resolution creates an exceptional experience and a very satisfied the customer. I am hardworking, responsible and reliable for the people (my customers) I serve, and to the company I work for. I work well with people. I have the maturity and wisdom that gains the respect of my peers. I got the eagerness and passion of learning new things. I want to be a contributing factor for your company in getting the job done and delivering results.

    $8.89 /hr
    14 hours
    0.00
  7. Caroline Aniana

    Caroline Aniana

    Technical Support with Customer Support Background

    United Arab Emirates

    Technical Support: • Application installation, maintenance and monitoring functions to ensure that both functional and business specifications are met. • Stay current with system information, changes and updates by providing training and knowledge transfer regarding new/modified process that was implemented after the deployment of new release. • In-depth root analysis about the reported issue, by providing alternative solution, investigation, traces logs, and ensuring database integrity, considering both back-end data and front-end accessibility for end-users. • Gathering and analyzing user\clients’ needs for business requirements to determine feasibility of design within time constraints. • Design, develop and modify customized templates based on the customer requirements. • Provide assistance to other L2 team, if they require further investigation for integrated application on XPP such as EDI, EDI for All, IFS and SI. • Checking all post deployment issue and making sure that there is address accordingly as it might have a big effect in production after the deployment of the new release. • Replication of reported issue in, direct application testing and validation of procedures • Store, retrieve, and manipulate data for analysis of system capabilities and requirements. • Work with release coordinator and development to investigate complex issues, identify and implement solutions to re-occurring problems. Customer Service: • Handles inbound calls,chat and email from LinkSys clients on installing/troubleshooting their networking devices by identifying the main problem and providing step by step instructions to help the client solve the problem. • Receive incoming calls for processing of customers’ requests for replacements of LinkSys products to ensure customer’s requirements are satisfied. • Handles by processing Return Merchandise Agreements (RMA)/replacement requests thru filling up request form on name, shipping address, date/place purchased, model #, credit card information and sending it to Head Quarters; complaints from technical support; status of replacements and orders and rebates in a timely manner to ensure consistent and high quality customer service. E-mails to Customer Service Urgent Support for complicated cases. • Meets KPIs of ACD time of 5 minutes per call; and a QA grade of at least 90% by adhering to the call handling process of gathering complete information, opening and closing spiels, customer service, enthusiastic and lively voice, English proficiency and first call resolution to provide quality customer service.

    $5.56 /hr
    0 hours
    0.00
  8. Russ Crossen

    Russ Crossen

    IT Director and Consultant

    United States - Tests: 2

    I have 7 years of experience in the call center industry. I started on the ground floor or a call center so i know how to work on a shoestring budget while not sacrificing quality. The company i work for has become quite successful, which has allowed me to gain experience with the other end of the spectrum of hardware and software budgets. I have experience with several different hosted phone systems as well Windows servers, Cisco and Sonicwall firewalls, and most Dell switches and servers. I have also had an active roll in the management aspect of our business. This helps immensely with my IT work. With my experience with many other clients, it makes it much easier to explain to a client from the very beginning that there may be a better way to approach a program, it can save many wasted hours and unhappy emails and phone calls from clients when things do not go as smoothly as they hoped because they are going through the same learning experience that we have seen other clients go through. This, of course, must be approached delicately and what the client decides is final. Generally though, the new clients will agree that our suggestions make sense and appreciate the effort to save time and money.

    $55.56 /hr
    0 hours
    0.00