Customer Service Agent
In the last 3 years I have been in charge for the standard teller tasks, including processing payments, entering transactions in SDP, managing roller cash, checking money at the beginning and end of each shift, and opening savings accounts and selling company's products.
As a customer service agent, I regularly handled customers issues, achieved performance goals with a responsible approach to workloads and deadlines, and performed telemarketing campaigns.
I have also experience in sales, where I gained high level of accuracy and numeracy, excellent communication and interpersonal skills, negotiations and order management techniques.
Familiar with Siebel, Internet Explorer, Mozilla Firefox, Google Chrome, Word, Excel.