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Upwork Online Community Management Jobs Completed Quarterly

On average, 28 Online Community Management projects are completed every quarter on Upwork.


Time to Complete Upwork Online Community Management Jobs

Time needed to complete a Online Community Management project on Upwork.

Average Online Community Management Freelancer Feedback Score

Online Community Management Upwork freelancers typically receive a client rating of 4.64.

Last updated: October 1, 2015
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Ben Wilson

Games Journalist / Forum Moderator

United Kingdom - Tests: 8

I am looking for longterm, part time work, ideally in a content moderation role. I enjoy interacting in online communities and am able to put personal feelings aside when needed to settle arguments between members. I have forum moderation experience with, as well as on forums on my own, and have run the shoutbox website SayBox since 2003. Currently I work as a freelance games journalist for Jay Is Games, reviewing and writing strategy guides for casual games. I am open to similar work. Offline, my past work experience includes customer service and shop management. I ran a seasonal charity shop for 3 years and duties included everything from training volunteers and banking daily takings, to manning the til myself where other staff were unavailable. Outside of work, I enjoy programming, soccer, and videogames. Longterm injuries have gradually limited my sports participation, and for this reason I spend a lot of time online. I am available for work at any hour and will happily take on shifts at times many people won't consider.

100% Job Success
$10.56 /hr
1,956 hours

Charlene B

Charlene B Agency Contractor

Operations manager and Customer service expert

Philippines - Tests: 3

To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

Groups: Pro Customer Service

Associated with: TRISIS Contact Solutions

100% Job Success
$12.22 /hr
4,051 hours

David A.

David A.

Business Analyst, Enterprise Architect - Engineer, and Project Manager

Nigeria - Tests: 8 - Portfolio: 1

I'm a gifted Management Consultant with special focus and experience in Strategic Planning - management, Enterprise Architecture/Engineering, Products & Projects Business Process Architecture, Management, Business - Technology Management, Business Liaison, Operations - Service Delivery Management, etc. with the ability to proactively translate business/customers/users requirements/needs into solutions, while leveraging technology for competitive advantage, market leadership and sustainable performance.

75% Job Success
$15.00 /hr
1,173 hours

Fernanda V.

Fernanda V.

BR Portuguese Communications Professional

Brazil - Tests: 5

>> 1st Place out of all 3121 test takers on English To Brazilian Portuguese Translation Skills Test (test completed in 44% of allowed time) 10 years' experience Marketing and Communications professional from Brazil. Speaks Portuguese (native, was born in Brazil), English (fluent, lived in England) and Spanish (advanced, lived in Argentina), being able to do any kind of translations and transcriptions in this languages. Worked for companies like Kraft Foods, Warner Bros, Carrier Corporation and Compass Group, developing communications strategy, translations, content localization, internet content, social media monitoring, customer support, strategic partnerships, marketing analysis, new products launching, promotions, presentations, reports, etc. Very committed, with great organisational and time management skills.

100% Job Success
$15.56 /hr
1,541 hours

Emilia J.

Emilia J.

VA, CSR, Order Processing, SMM

Philippines - Tests: 5 - Portfolio: 7

I am motivated, detail oriented, highly reliable, and top-rated Virtual Assistant. Seeking employment in the field of Admin/Sales Support, Data Entry, Web Research, Order Processing, Order Entry, Email Support, Content/Project Management, and Social Media Marketing. I am open to job positions where I can learn new skills and continue to be challenged.

100% Job Success
$8.00 /hr
1,996 hours

Ab S.

Ab S. Agency Contractor

Project Manager & Digital Marketing Expert

Pakistan - Tests: 7 - Portfolio: 10

Over the last 5 years, I've managed series of social media marketing projects as well as worked as project manager for various corporate level businesses. I've helped them with managing their projects, team and digital marketing campaigns. During this time, I equipped myself with latest skills and tools of my relevant niche in order to be a standing service provider on upwork. I also have experience in following areas; Content Management Over WordPress, Joomla and Magento CMS Facebook, Twitter and LinkedIn Ad Campaigns Customer Support, Managing Helpdesk, Tickets Products Listing and Managing Online Store Hosting Websites and Getting Domains All Applications for Collaboration Newsletters and Email Blasting Graphic Designing Applications I am very handy with all project management and content scheduling tools/softwares. I do use Skype, Emails, Phone, Google Hangout & GoToMeeting applications for managing constant communication. I am looking forward for a long term work relationship :)

Associated with: abservices, Talle

100% Job Success
$11.11 /hr
3,419 hours

Ruben Zaldanha

Ruben Zaldanha

Spanish, Data Entry, Web scraping, Virtual Assistant, Web Researcher

El Salvador - Tests: 2 - Portfolio: 1

My purpose is to develop my skills and applying them doing my best in the work environment, to be a productive person in society generating excellent performance and solutions in every facet of my work. I am a Spanish speaker, so I can help you doing tasks related with Spanish tongue. I am a hard worker and willing to work as much as you need and who always want to provide and deliver high-end results. To find a job that fits my qualifications, preferably data entry and research jobs and Excel. --------------------------------------------- Tengo como propósito desarrollar mis habilidades aplicandolas de la mejor manera en el ambito laboral dando lo mejor de si para ser una persona productiva en la sociedad generando excelente rendimiento y soluciones en toda la faceta de mi trabajo. Mi primer lengua es el Español, así que puedo ayudarle a realizar trabajos relacionados con este idioma. Soy un trabajador muy dedicado y dispuesto a trabajar tanto como sea necesario y siempre queriendo proporcionar y entregar resultados de alta calidad. Buscando encontrar un trabajo que se ajuste a mis calificaciones, preferiblemente la entrada de datos y trabajos de investigación y Excel.

71% Job Success
$3.56 /hr
1,362 hours

Karen Quintero

Karen Quintero

Virtual Assistant/Customer Support Specialist/Community Manager

Ireland - Tests: 15 - Portfolio: 39

As a freelance Journalist currently living in Ireland, I can provide you with an excellent service in both English and Spanish languages. I started my career as a Spanish language writer and translator, providing articles for SEO purposes. After a while, I started providing services as a Virtual Assistant. I have worked with a number of tools because I have to accomplish tasks related to social media, data management, translations (from English to Spanish), SEO, documents management, etc. My experience as a Community Manager has involved the management of Social Media platforms such as: Facebook (personal profiles, pages and groups), Twitter, Google+ (personal profiles, pages and communities), Tumblr, LinkedIn (personal and business profiles) and YouTube channels. As a Customer Service Specialist, I have provided support for several organizations and businesses mainly in Spanish language. I speak Spanish natively and English fluently. Also, I can understand basic concepts of italian and portuguese languages. Take a look of my clients's feedback and my tests results and please don't hesitate to contact me if you need more information about my professional profile.

99% Job Success
$15.00 /hr
7,187 hours

Lucas L.

Lucas L.

Project Manager / Marketing Manager / Customer Support

Brazil - Tests: 14 - Portfolio: 4

I'm a professional Customer Support Agent, Virtual Assistant and Marketing Manager with more than 4 years of experience. I'm fluent in English, Spanish and Portuguese. Still studying Mandarim and Dutch, one day I'll get there. I've already worked for 6 different companies in the last 6 years, 5 from U.S and one from Brazil, in their customer support & public relations department. "À tribuna" was the first company I joined in CS and I used to answer clients calls and help them schedule and edit their ads for printing in the newspaper, at Ingreso Cybernetico (, I used to engage and help clients through live chat (zopim), tickets (our own system and ZenDesk), e-mails (hotmail and gmail), calls (skype), through social media (facebook & twitter) and also check translations and the programmers' work. I had to manage the entire operation for their brazilian customers. We used to coordinate and manage the operations of the whole website and digital products through Basecamp and Asana ( & I've also worked for four more companies (ALL FROM THE U.S.A): Omaze (fund raising), KeepSafe (App development), Gosu (Game production) and HandPrint (Smartphone rental in the U.S.A). Keepsafe ( was the biggest app company I've ever worked for, with more than 40 million users around the world. I've also worked at Teleco.IO (, Handprint ( and Grace Smith TV ( as a community manager. I basically had to create their social media pages, manage them, answer the questions, engage with people in groups, pages, forums, etc. Here are some tools that I know how to manage: Dropbox, One Drive, google package (drive, docs, sheets, gmail, google+), Social media (Facebook, twitter, instagram, pinterest, google+, youtube, linkedin, whatssapp), ZenDesk, Chat&Serve, HelpShift, Infusionsoft, Evernote, IQTELL, Hootsuite, Edgar, Buffer, Basecamp, Asana, Slack, Amplitude, Skype, Office Package (powerpoint, word, excel, etc.), SEOmoz, Google analytics, Webmaster tools, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Audacity, Sony Vegas Pro and Sound Forge. I started my carreer in digital marketing in 2012 when I started studying about affiliate marketing and it took me to SEO and the other components of Online Marketing, such as paid advertising (PPC as Adwords, facebook ads, linkedin ads, youtube ads, twitter ads), SMM (social media marketing), SEM (Search Engine Marketing with Adwords), E-mail marketing (autoresponders such as mail chimp, magic responder and aweber), analytics (bing & google's webmaster tools, google analytics, facebook analytics, youtube analytics, seomoz, seo majestic), keyword research (google's keyword planner for adwords, keyworddiscovery, seomoz keyword tool, long tail pro) and content marketing of all types (writting, videos and audios). I'm still building my own digital marketing portfolio. (, a niche blog) I have the highest score in odesk's EN-PTBR translation test (First place out of 2.678 people.) I'm a professional translator with more than 5 years of experience, I started at the age of 17. I've already worked in several projects online (see my odesk profile) and offline (International events such as "Stone Fair"). I'm a professional voice actor since 2010, I can provide several samples of my work if needed. I'm Young, ethical, diligent, dedicated, experienced, skilled and FAST. I look forward to do my best for you and your company! Hire me and you won't regret having me on board, let's do it!

Groups: Pro Customer Service

98% Job Success
$22.00 /hr
2,624 hours

Mark Louie Punzal

Mark Louie Punzal

Content Moderator, Data Encoder, Data Analyst

Philippines - Tests: 4 - Portfolio: 5

A reliable and professional Forum and Online content Moderator. Has Intermediate Adobe Photoshop skills and exceptional dedication to work. My goal is to have a good reputation here in oDesk by building good relationship between me and my clients.

100% Job Success
$11.11 /hr
4,372 hours