Process improvement Freelancers

Browse Process improvement job posts for project examples or post your job on Upwork for free!

Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 9 Process improvement projects are completed every quarter on Upwork.

9

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: July 1, 2015

Popular Process improvement Searches

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  1. Oleg Batishchev

    Oleg Batishchev

    Magento Jedi / Senior Web Developer / Consultant

    Russia - Last active: 3 days ago - Tests: 6 - Portfolio: 9

    Hello dear customer, Yes, I'm not wrong, cause after read that you will wanna to hire me ;) Well, now seriously ... I am a highly experienced web developer who has primary direction of activities in e-Commerce web-developing, in that case it's a Magento area. I'am an adept of Magento and if you don't know what is it and you wanna e-commerce site you have to contact with and I will explain how is Magento awesome. I have 3 years experience in Magento and 9 years total in PHP developing with an MVC, different CMS (Wordpress), frameworks (Yii, Zend) and other. I always stick to the coding standards and follow the best practices to provide seamless, readable and reliable code. Besides developing I have some administration skills to manage servers, automate routines and can improve performance of Magento backend and frontend as well. Also I can setup the server from a scratch. I prefer a stack for Magento consists of: Nginx, Php-Fpm, Redis, Apc, Mysql 5.5 (5.6) (Percona better), SOLR/Lucene/Sphinx. I prefer do not install any control panels but if required I would prefer ISP Manager 5 Lite. Magento related Experience and Services - Optimization, load improvements, speed up - Extension development and customization - Troubleshooting - Tweaks & tricks - Bulk importing. Do you have 100k products? It's not a problem - Store migration - AWS, Rackspace building an architecture of you infrastructure - Core upgrade - Magento recurring support - Bug/error fixing - Theme design and customization - Consultation - Code review I also have some basic skills in the desktop programming (C#) and some Photoshop skills. I'll be glad to new acquaintances and long-term cooperation. I have a team of developers and every day we are expanding. Just hard to write all things what I can do. I am easy learnable for new stuff (frameworks, custom systems, foreign code). My strong side is a backend developing and have a good knowledge of a frontend side: - HTML5/CSS3 - Bootstrap - jQuery - Ajax - WebSockets, Long polling - Prototype - ExtJS - Google API, Yandex API - many other things that I can't remember at this moment. Also in a less degree Angular, Backbone and other frameworks/libs. Communication Channel : Skype/Whatsapp/Email/Phone I have listed only a little part of my portfolio cause I have many jobs completed and I can't add every job to profile.

    $45.00 /hr
    1,164 hours
    4.98
  2. Tariq Y.

    Tariq Y.

    Technical Architect (SaaS, IaaS, Cloud)

    Sweden - Last active: 3 months ago - Tests: 9 - Portfolio: 8

    Performance driven, highly ambitious Cloud Architect with an in-depth experience working with IaaS, PaaS and SaaS as a part of development, DevOps and SaaS Ops teams. Dedicated, reliable and proactive self-starter with a proven record of taking initiatives with high responsibility, accepting the challenges and moving beyond the high expectations set by the management. Crafty in troubleshooting difficult to grasp issues with ability to work independent and in teams of various sizes in diversified roles. Strong communication and interpersonal skills. Specialties: - Cloud Architecture: Architecting and implementing secure, highly available and scalable systems using AWS - Amazon Web Services (including but not limited to EC2, VPC, Route53, RDS, S3, CloudFormation etc.) - Cloud transformation: Migration to private/hybrid clouds from legacy data centers. - Production Monitoring: Setting up highly automated monitoring of live systems using various tools in the market including Nagios, Amazon CloudWatch, ActiveBatch, Graphite, Munin etc. - Continuous Integration/Delivery: Build, test and release automation using various CI and CD tools including Maven, Jenkins / Hudson, Sonar and AWS with various scripting languages like Apache ANT, shell script, python, MSBuild, Powershell, VBScript etc. - Database Migration: Migration of large challenging databases to cloud with minimal downtime.

    $44.44 /hr
    6,885 hours
    5.00
  3. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    3,130 hours
    4.95
  4. George D.

    George D.

    Experienced Project Manager and Business Analyst

    United States - Last active: 6 days ago - Tests: 4

    I have over 25 years’ experience with project management, business analysis and change management where I have delivered multiple successful project implementations. Responsibilities have included: • Understanding the customer and/or user experience • Documenting key processes, user stories, and use cases • Defining servicing needs and related operational requirements • Driving change management efforts - which included training • Managing teams of business, analytical, and/or technical members • Ensuring ongoing scalability and supportability of the implementation I am a highly motivated, detailed-oriented individual with excellent problem solving, analytical, and interpersonal skills. I possess excellent written and verbal communication skills along with proven leadership. I have a comprehensive understanding of Project Management methodology (both Waterfall & Agile) along with knowledge of MS Office Suite (including MS Project), Visio, Mind Manager and other Windows-based applications. You can view my LinkedIn page for more info about me: www.linkedin.com/pub/george-daniel/3/71a/aa0

    $45.00 /hr
    1,230 hours
    4.82
  5. Regina Gue

    Regina Gue Agency Contractor

    Result Driven and Customer Focused Administrative Support

    Philippines - Last active: 1 day ago - Tests: 16 - Portfolio: 3

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)

    Associated with: Brilliant Solutions, Ferrero

    $9.00 /hr
    4,838 hours
    4.88
  6. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Last active: 5 days ago - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  7. Eloisa S.

    Eloisa S. Agency Contractor

    Team Leader | Customer Service | Quality Assurance | Data Entry Expert

    Philippines - Last active: 29 days ago - Tests: 9

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/

    Associated with: Systemcore Business Solutions

    $8.50 /hr
    4,947 hours
    5.00
  8. Edison Velasco

    Edison Velasco Agency Contractor

    Customer Service Team Manager / Project Manager

    Philippines - Last active: 2 days ago - Tests: 14 - Portfolio: 1

    I was awarded (one of the) Best Contractor in the Philippines of 2012 by oDesk (now Upwork). Qualifications: Project Management - 4 years freelance experience. I handled projects/businesses from start-up to middle scale. I handle recruitment, training, team management, business analysis, and process improvement among others. Team Management - I worked as a Team Manager for 2 years in Sitel, one of the best call centers in the Philippines. I handled a team of (usually more than) 10 agents. I was responsible for their performance and career growth. I did one on one coaching, performance analysis and action planning, call monitoring, team meeting, team building, process improvement and career planning. Recruitment - I have more than 4 years accumulated recruitment experience. I have recruited for sales executives, CSRs, VAs, graphic designers, software engineers, team managers, etc. I can create job postings from scratch, source and interview candidates, HR-related tasks, etc. Excellent Communication Skills - I worked in the call center industry for more than 5 years MS Office - Word, Excel, Powerpoint, Outlook Familiar with several management/recruiting tools such as Google Docs, Skydrive, Salesforce, Basecamp, Zendesk, Jigsaw, Github, Linkedin, etc. I am online in skype almost 24/7. Professional, Goal-driven, Independent, Excellent Communicator. Experiences/Skills: Live Chat and Phone Support Representative Zendesk Customer Service Specialist Customer Service Team Manager Ticket, Chat, Phone, Social Support Agent Project Management Data Research Team Salesforce Order Processing Team Recruitment Technical Recruitment

    Associated with: EV eSupport Agency

    $14.44 /hr
    12,436 hours
    4.99
  9. Cesar Melendez

    Cesar Melendez

    Technical Resolution Expert & Process Lead

    El Salvador - Last active: 06/24/2014 - Tests: 9 - Portfolio: 4

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

    $11.11 /hr
    1,108 hours
    5.00
  10. Sana V.

    Sana V.

    Expert Admin/Coordinator Specialist

    United States - Last active: 08/30/2014 - Tests: 8

    Over the last 16 years, I have performed every role starting from front desk reception moving onward to contract coordination. My core competencies are in contract management, database reconciliation, process analysis and event planning, in addition to all forms of administrative support (e.g. domestic/international travel arrangements, travel expense reports, presentation preparation, etc.) I am seeking opportunities to utilize my varied skills to improve/increase your workflow and help your business grow in a logical and responsible way. I am bilingual (English/Spanish), highly proficient in using standard MS Office software, instant messaging and video chat platforms (including AIM, GTalk and Skype) and am an experienced social media user and blogger.

    $22.22 /hr
    2,281 hours
    4.88