Get Your Remote Computer Support Project Started Today!

Post your remote tech support project on Upwork and find technical and customer support experts skilled in multitasking and meeting goals and deadlines, for your remote help desk team. These professionals can manage Internet research, help desk administration, desktop support and hardware/software setup and training. You will also find experts who can handle chat/ticket-based technical support, troubleshoot basic web hosting and technical procedures, and resolve your PC and MAC hardware, software and printer issues.

Remoting refers to remote computer repair (or PC repair), online tech help, level 1 IT support, customer service help desk, and data entry. On Upwork, the world’s largest online workplace, companies hire remote IT support professionals and administrators with customer service skills and knowledge of IT services and applications (e.g. network troubleshooting, VPN, anti-virus, Parallels Plesk, cPanel, FTP, MS Office), as well as different operating systems (Linux, Mac OSX, Windows).

Browse Remoting job posts for project examples or post your job on Upwork for free!

Remoting Job Cost Overview

Typical total cost of Upwork Remoting projects based on completed and fixed-price jobs.

Upwork Remoting Jobs Completed Quarterly

On average, 1 Remoting projects are completed every quarter on Upwork.

1

Time to Complete Upwork Remoting Jobs

Time needed to complete a Remoting project on Upwork.

Average Remoting Freelancer Feedback Score

Remoting Upwork freelancers typically receive a client rating of 5.00.

5.00
Last updated: August 1, 2015
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  1. Mark julius P.

    Mark julius P.

    IT/Networking

    Philippines - Tests: 5

    I have a broad knowledge w/ regards to IT and networking both on hardware and configuration skills. Can also handle network troubleshooting and isolation. Familiar with IP addressing, WAN & LAN. And also an internet savvy personality. I have advance skills in remote IT support, desktop services and tuneups, I can provide remote assistance for Mail exchange servers, Windows servers, SBS in all versions.

    $6.67 /hr
    8,145 hours
    0.00
  2. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    3,956 hours
    4.89
  3. Tessie R.

    Tessie R.

    Business IT Support - Help Desk Services - IT Managed Services

    United States - Tests: 3

    I would like to contribute my 17 years of experience providing technical support, help desk, and Managed IT Services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. I am also a Microsoft Certified Professional (MCP), Network + Professional, and Microsoft Certified Technology Specialist (MCTS). Some of the things that I have expert knowledge in are printers, network connectivity issues, software support, hardware support, Alitris, Active Directory, SharePoint, Servers, VPN, Remote Monitoring, GoToAssist, SMS, Remedy, Virus Removals, PC Optimization, Windows Errors, and so much more. My rates are negotiable and we can even agree on a flat monthly rate if that works better for you. I will not let you down. Look no further. My remote technical support abilities are superior. Simple and Affordable IT Solutions for Small Businesses Fixed, predictable monthly fee for all services with no surprises or hidden costs! Remote Monitoring and Management Help Desk Services Microsoft Office Support Hosted Exchange Online Web Protection Lync 3rd Party Applications Support (Any software or applications that you use, we can provide support) Active Directory Support (password resets, creating user accounts, assigning permissions and more) Exchange Server Support (creating user accounts, creating email accounts, creating distribution groups and more) Microsoft Azure Support Virtual Cloud Desktops Email Setup/Security Mobile Device Setup/Support Unlimited Phone/Email/Remote Support Managed Antivirus and Security Managed Online Data Backup Asset Management Preventive Computer Maintenance Patch Management Third Party Vendor Management Service Level Agreement (SLA) VOIP Services and Support - very low phone plans for your office Reports on tickets submitted at the beginning of each month I can also setup and support Cloud Services such as Office 365, Google Apps, Dropbox, and others. I do it all for a low flat monthly rate. No surprises! Your business does NOT have to be local. I offer these services to businesses out of state as well. My Small Business solutions can be done remotely.

    $17.78 /hr
    470 hours
    3.66
  4. Rodrigo jr M.

    Rodrigo jr M.

    Data Entry, Customer & Tech support, VA, Researcher, CAD Operator

    Philippines - Tests: 7 - Portfolio: 3

    I am seeking for opportunities to expand my experiences in Technical and Customer support service online. I have widen my expertise through Business process outsourcing (BPO) call centers for 5 years. I've done phone support, chat support, email support for 3 different well known BPO centers here in the Philippines that caters US, UK and AU accounts. My goal is to find a stable job online to render my services and commit myself in helping you achieve your goals with my skills. I can work with minimal supervision and available 40 hours a week. I also have experience in using Excel, photoshop CS4, AutoCad, sketches for animations, PC virus removal, and architectural planning and I am hard worker goal oriented. Worked in oDesk as a Virtual Assistant, Data Entry Specialist and Web Researcher. I am looking forward applying these skills and render my service online.

    $5.56 /hr
    6,949 hours
    5.00
  5. Moshiur R.

    Moshiur R. Agency Contractor

    AD,Exchange,Lync, SBS, SCCM, SCOM, HyperV, VMware, VCP5-DCV, MCSE,CCNA

    Bangladesh - Tests: 9 - Portfolio: 13

    || VMware Certified Professional 5 - Data Center Virtualization || MCSA: Office 365, VCP5-DCV, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified || Over 11 years of experience in Server 2003, 2008, 2012 R2, SCCM, SCOM, VMM, DPM, SCSM, Exchange 2007, 2010, 2013, Office 365, LYNC 2013, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Remote Desktop services (Terminal Server), Virtualization, Clustering, Veeam, Symantec Backup Exec, Windows Azure, NetApp & SAN Administration. Extensive engineering and administration of Microsoft Systems Center Configuration Manager (SCCM) and Microsoft Systems Center Operations Manager (SCOM). Administration and Engineering of VMWare ESX on NetApp storage systems. Responsible for the daily physical/virtual network operations of more than 500+ servers. Currently manage teams responsible for both corporate and store level environments including over 4000 clients. Monitor and provide analysis on current system state and make recommendations for improvement of network resources, including load-balancing server usage, system security hardening, group policy consolidation, name resolution and backup strategy. Monitor Servers & Network devices with Labtech, Connectwise, GoToAssist, Citrix Clould Portal Services Manager, LogmeIn, Nagios, SCOM resources, Distributing applications, Patch Deployment, Operating System Deployment through SCCM & Security updates through WSUS as well as SCCM. Design and implement Active Directory with Exchange 2010, 2013, Office 365, Windows Azure, DNS, DHCP configuration and management. Exchange Migration from 2007 to 2010, 2010 to 2013 or Office 365. Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients as well as administration. Monitor Servers & Network devices Patch Deployment with Labtech, Connectwise, GoToAssist, Citrix Clould Portal Services, LogmeIn, Nagios, SCOM, GFI MAX, Kaseya, N-able,Teamviewer etc. MCSA on Office 365 VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV) Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 Microsoft Certified Solutions Expert: Private Cloud Microsoft Certified Solutions Associate on Server 2012 &2008 MCSA on Windows Server 2012 Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching CCNP Routing || Areas of Proficiency and Expertise || System Center Configuration Manager SCCM, SCOM, SCVMM, SCDPM Windows Software Update Services WSUS Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003, Office 365 Lync 2010, 2013, Skype for Business SharePoint 2013 Hyper-V 2012 R2 VMware vSphere Virtualization Cisco Routers, Switches TMG 2010 Mac OS X Yosemite, iPhone, iPad, Android Support Windows Azure, Amazon Web Services

    Groups: Microsoft Certified Professionals

    Associated with: Micro-Solutionbd

    $27.78 /hr
    2,280 hours
    4.94
  6. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,862 hours
    4.96
  7. Jayson Y.

    Jayson Y.

    IT Support, Data Entry,web researcher, Virtual assistant, Remote Assis

    Philippines - Tests: 6 - Portfolio: 1

    To provide a good quality output with high efficiency and time bounded service. I can assure your projects will be completed within time. I'm a flexible, trainable, optimistic, detail oriented and able to follow instructions up to every minute of detail provided. I have also 6 years of experience in IT Industry. I have knowledge and experience in Troubleshooting both hardware and software. I am seeking for an opportunity to provide customer satisfaction by satisfying what they need,fulfillment of what they offer or the work given.

    $5.56 /hr
    1,306 hours
    4.60
  8. Rouf Tanveer

    Rouf Tanveer

    Technical/Customer Support, IT Professional,System Administrator

    Canada - Tests: 10

    Highly skilled, certified IT professional seeking all levels of Part-time/Full-time opportunities in, Customer service, Technical support, Remote Technician, Call Center, Sales, Marketing, Web Development and Technology related online/offline jobs. Guarantee to deliver tasks at time with required standards and quality. Fluent in English, Spanish, Urdu and Hindi with deep understanding of International work and cultural environment. Serious, Punctual, Honest and Hard-worker.

    Groups: salesforce.com

    $16.67 /hr
    131 hours
    4.29
  9. Jennifer iris T.

    Jennifer iris T.

    Helpdesk

    Philippines - Tests: 3 - Portfolio: 2

    I've been in Ecommerce since 2010 and had several clients in assisting, maintaining and supervising an online store. Engaging in some scripting language like (HTML, PHP and MySQL) and found out interesting and a good hobby likewise earning as well. I have been training myself in dreamweaver CS5 for enhancing my skills in designing as well as programming. My other skills are data entry, web research, wordpress, zencart, FTP, data feed in google, keywords and remote desktop repair (virus removal, optimizing pc's performance, data back up and setting up a workplace).

    $3.33 /hr
    489 hours
    4.96
  10. Ronald K.

    Ronald K. Agency Contractor

    technical support specialist

    Philippines - Tests: 14 - Portfolio: 1

    A highly technical professional whose experiences range from simple impromptu trouble shooting to complex hardware/ software installation and maintenance of multiple remote servers. Also boasting of over 9 years accumulated experience in the fields of customer service and marketing combined.

    Associated with: Right Desk Solutions

    $7.78 /hr
    146 hours
    5.00