Get Your Remote Computer Support Project Started Today!

Post your remote tech support project on Upwork and find technical and customer support experts skilled in multitasking and meeting goals and deadlines, for your remote help desk team. These professionals can manage Internet research, help desk administration, desktop support and hardware/software setup and training. You will also find experts who can handle chat/ticket-based technical support, troubleshoot basic web hosting and technical procedures, and resolve your PC and MAC hardware, software and printer issues.

Remoting refers to remote computer repair (or PC repair), online tech help, level 1 IT support, customer service help desk, and data entry. On Upwork, the world’s largest online workplace, companies hire remote IT support professionals and administrators with customer service skills and knowledge of IT services and applications (e.g. network troubleshooting, VPN, anti-virus, Parallels Plesk, cPanel, FTP, MS Office), as well as different operating systems (Linux, Mac OSX, Windows).

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Remoting Job Cost Overview

Typical total cost of Upwork Remoting projects based on completed and fixed-price jobs.

Upwork Remoting Jobs Completed Quarterly

On average, 1 Remoting projects are completed every quarter on Upwork.


Time to Complete Upwork Remoting Jobs

Time needed to complete a Remoting project on Upwork.

Average Remoting Freelancer Feedback Score

Remoting Upwork freelancers typically receive a client rating of 5.00.

Last updated: October 1, 2015
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Harold lee S.

Harold lee S. Agency Contractor

Expert Customer Service Representative | Zendesk | Live Chat | Email

Philippines - Tests: 5 - Portfolio: 7

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

Associated with: iDesk Connect

70% Job Success
$9.00 /hr
4,168 hours

Tessie R.

Tessie R.

Business IT Support - Help Desk Services - IT Managed Services

United States - Tests: 3

I would like to contribute my 17 years of experience providing technical support, help desk, and Managed IT Services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. I am also a Microsoft Certified Professional (MCP), Network + Professional, and Microsoft Certified Technology Specialist (MCTS). Some of the things that I have expert knowledge in are printers, network connectivity issues, software support, hardware support, Alitris, Active Directory, SharePoint, Servers, VPN, Remote Monitoring, GoToAssist, SMS, Remedy, Virus Removals, PC Optimization, Windows Errors, and so much more. My rates are negotiable and we can even agree on a flat monthly rate if that works better for you. I will not let you down. Look no further. My remote technical support abilities are superior. Simple and Affordable IT Solutions for Small Businesses Fixed, predictable monthly fee for all services with no surprises or hidden costs! Remote Monitoring and Management Help Desk Services Microsoft Office Support Hosted Exchange Online Web Protection Lync 3rd Party Applications Support (Any software or applications that you use, we can provide support) Active Directory Support (password resets, creating user accounts, assigning permissions and more) Exchange Server Support (creating user accounts, creating email accounts, creating distribution groups and more) Microsoft Azure Support Virtual Cloud Desktops Email Setup/Security Mobile Device Setup/Support Unlimited Phone/Email/Remote Support Managed Antivirus and Security Managed Online Data Backup Asset Management Preventive Computer Maintenance Patch Management Third Party Vendor Management Service Level Agreement (SLA) VOIP Services and Support - very low phone plans for your office Reports on tickets submitted at the beginning of each month I can also setup and support Cloud Services such as Office 365, Google Apps, Dropbox, and others. I do it all for a low flat monthly rate. No surprises! Your business does NOT have to be local. I offer these services to businesses out of state as well. My Small Business solutions can be done remotely.

75% Job Success
$17.78 /hr
470 hours

Isaac Thuku

Isaac Thuku

Isaac Thuku

Canada - Tests: 10 - Portfolio: 2

I am a self motivated professional always working towards providing excellent tailored solutions for each of my clients to meet and whenever possible exceed their requirements, within budget and deadline. I have wide experience in desktop application development, installation, troubleshooting, repair and customer/technical support for Windows based Operating Systems and application, data entry and Web design.

$5.56 /hr
5 hours

Moshiur R.

Moshiur R. Agency Contractor

AD,Exchange,Lync, SBS, SCCM, SCOM, HyperV, VMware, VCP5-DCV, MCSE,CCNA

Bangladesh - Tests: 9 - Portfolio: 13

MCSA: Office 365, VCP5-DCV, VMware Certified Professional, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified. Over 12 years of experience in Server 2003, 2008, 2012 R2, Exchange 2007, 2010, 2013, Office 365, LYNC, Skype for Business, Windows Azure, AWS, SCCM, SCOM, VMM, DPM, SCSM, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Remote Desktop services (Terminal Server), Virtualization, Clustering, Veeam, Symantec Backup Exec, Windows Azure, AWS, NetApp & SAN Administration. Responsible for the daily physical/virtual network operations of more than 500+ servers. Currently manage teams responsible for both corporate and store level environments including over 4000 clients. Exchange Migration from 2007 to 2010, 2010 to 2013 or Office 365. Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients as well as administration. Monitor Servers & Network devices Patch Deployment with Labtech, Connectwise, GoToAssist, Citrix Clould Portal Services, LogmeIn, Nagios, SCOM, SCCM, WSUS, GFI MAX, Kaseya, N-able, TeamViewer etc. MCSA on Office 365 VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV) Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 Microsoft Certified Solutions Expert: Private Cloud Microsoft Certified Solutions Associate on Server 2012 &2008 MCSA on Windows Server 2012 Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching CCNP Routing || Areas of Proficiency and Expertise || System Center Configuration Manager SCCM, SCOM, SCVMM, SCDPM Windows Software Update Services WSUS Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 Server 2012 R2 Essential, SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003, Office 365 Lync 2010, 2013, Skype for Business SharePoint 2013 Hyper-V 2012 R2 VMware vSphere 6.0 Cisco Routers, Switches TMG 2010, Pfsense Mac OS X Yosemite, iPhone, iPad, Android Support

Groups: Microsoft Certified Professionals

Associated with: Micro-Solutionbd

88% Job Success
$16.67 /hr
2,511 hours

Avinash Chandra

Avinash Chandra Agency Contractor

Ticket, Chat, Phone, Email Support Agent

India - Tests: 16 - Portfolio: 3

Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk :

Groups: Bluehost Developers and Designers, MailChimp Experts Group...

Associated with: Computer Help Online

$11.11 /hr
6,862 hours

Jayson Y.

Jayson Y.

IT Support, Data Entry,web researcher, Virtual assistant, Remote Assis

Philippines - Tests: 6 - Portfolio: 1

To provide a good quality output with high efficiency and time bounded service. I can assure your projects will be completed within time. I'm a flexible, trainable, optimistic, detail oriented and able to follow instructions up to every minute of detail provided. I have also 6 years of experience in IT Industry. I have knowledge and experience in Troubleshooting both hardware and software. I am seeking for an opportunity to provide customer satisfaction by satisfying what they need,fulfillment of what they offer or the work given.

$5.56 /hr
1,306 hours

Jennifer iris T.

Jennifer iris T.


Philippines - Tests: 3 - Portfolio: 2

I've been in Ecommerce since 2010 and had several clients in assisting, maintaining and supervising an online store. Engaging in some scripting language like (HTML, PHP and MySQL) and found out interesting and a good hobby likewise earning as well. I have been training myself in dreamweaver CS5 for enhancing my skills in designing as well as programming. My other skills are data entry, web research, wordpress, zencart, FTP, data feed in google, keywords and remote desktop repair (virus removal, optimizing pc's performance, data back up and setting up a workplace).

100% Job Success
$3.33 /hr
489 hours

Ronald K.

Ronald K. Agency Contractor

technical support specialist

Philippines - Tests: 14 - Portfolio: 1

A highly technical professional whose experiences range from simple impromptu trouble shooting to complex hardware/ software installation and maintenance of multiple remote servers. Also boasting of over 9 years accumulated experience in the fields of customer service and marketing combined.

Associated with: Right Desk Solutions

$7.78 /hr
146 hours

Huy Vo Anh

Huy Vo Anh

Senior Technical/IT Recruiter and Sourcer


I have over 3+ years of sourcing and full-cycle recruiting experience with skills in research and seeking candidate's profile. I usually use Linkedin, Indeed, Stack Overflow, Google, Github in my work. Moreover, I am also responsible for finding the contact information of great candidates by search tools: rappotive, connectifier, zoominfo and most relevant website. My specialties: Internet recruiting techniques, finding email & phone number, recruiting, sourcing, researching.

$4.44 /hr
3 hours