Remote Computer Repair and IT Support

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Post your remote tech support project on Upwork and find technical and customer support experts skilled in multitasking and meeting goals and deadlines, for your remote help desk team. These professionals can manage Internet research, help desk administration, desktop support and hardware/software setup and training. You will also find experts who can handle chat/ticket-based technical support, troubleshoot basic web hosting and technical procedures, and resolve your PC and MAC hardware, software and printer issues.

Remoting refers to remote computer repair (or PC repair), online tech help, level 1 IT support, customer service help desk, and data entry. On Upwork, the world’s largest online workplace, companies hire remote IT support professionals and administrators with customer service skills and knowledge of IT services and applications (e.g. network troubleshooting, VPN, anti-virus, Parallels Plesk, cPanel, FTP, MS Office), as well as different operating systems (Linux, Mac OSX, Windows).

Browse Remoting job posts for project examples or post your job on Upwork for free!

Remoting Job Cost Overview

Typical total cost of Upwork Remoting projects based on completed and fixed-price jobs.

Upwork Remoting Jobs Completed Quarterly

On average, 0 Remoting projects are completed every quarter on Upwork.

0

Time to Complete Upwork Remoting Jobs

Time needed to complete a Remoting project on Upwork.

Average Remoting Freelancer Feedback Score

Remoting Upwork freelancers typically receive a client rating of 5.00.

5.00
Last updated: July 1, 2015
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  1. Alexey Novikov

    Alexey Novikov

    Techincal consultant, Senior Web Developer

    New Zealand - Last active: 09/08/2010 - Tests: 2 - Portfolio: 11

    More than 15 years of miscellaneous programming; 10 years of dedicated commercial web development; 7 years of internet hosting solutions consulting; 5 years of team leading and web project management; 4 years of CPU driven micro-controllers and low power circuits engineering; Web Developer, Team Leader, Creative Entrepreneur, Solution Consultant. Original and innovative. Approaching problems in investigative manner. IELTS overall band score 7.5

    $50.00 /hr
    17 hours
    5.00
  2. Zelfani Amin

    Zelfani Amin

    IT Help Desk, Web Developer & Linux knowledgeable

    Tunisia - Last active: 21 days ago

    ❙ Technical Support Specialist with 6+ years of IT experience in systems & software problem troubleshooting, computer HW assembly, repair & support, on-call help desk, remote system administration and web applications debugging. ❙ Provided remote technical support for more than 30 companies handling 1st & 2nd line support calls. Troubleshooted and successfully solved issues pertaining to applications, computer, phone, printer, network and Internet. ❙ Demonstrated ability to quickly learn new software and technologies, contributed to technical documentation and maintained excellent working relationships. ➜ More details (non exhaustive) @ https://www.linkedin.com/in/zelfani

    $11.11 /hr
    25 hours
    4.80
  3. Nathaniel Parsons

    Nathaniel Parsons Agency Contractor

    Versatile and Skilled Upwork Team Player/CSR Consultant

    United States - Last active: 16 hours ago - Tests: 10 - Portfolio: 8

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.

    Groups: salesforce.com

    Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

    $14.00 /hr
    7,228 hours
    5.00
  4. Moshiur R.

    Moshiur R. Agency Contractor

    AD,Exchange,Lync, SBS, SCCM, SCOM, HyperV, VMware, VCP5-DCV, MCSE,CCNA

    Bangladesh - Last active: 16 hours ago - Tests: 9 - Portfolio: 13

    || VCP5-DCV, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified || Over 11 years of experience in Server 2003, 2008, 2012 R2, SCCM, SCOM, VMM, DPM, SCSM, Exchange 2007, 2010, 2013, Office 365, LYNC 2013, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Blade Servers, Remote Desktop services (Terminal Server), Virtualization, Clustering, Symantec Backup, Windows Azure, NetApp & SAN Administration. Extensive engineering and administration of Microsoft Systems Center Configuration Manager (SCCM) and Microsoft Systems Center Operations Manager (SCOM). Administration and Engineering of VMWare ESX on NetApp storage systems. Responsible for the daily physical/virtual network operations of more than 500+ servers. Currently manage teams responsible for both corporate and store level environments including over 4000 clients. Monitor and provide analysis on current system state and make recommendations for improvement of network resources, including load-balancing server usage, system security hardening, group policy consolidation, name resolution and backup strategy. Monitor Servers & Network devices with Labtech, Nagios, SCOM resources, Distributing applications, Patch Deployment, Operating System Deployment through SCCM & Security updates through WSUS as well as SCCM. Design and implement Active Directory with Exchange 2010, 2013, Office 365, Windows Azure, DNS, DHCP configuration and management. Exchange Migration from 2007 to 2010, 2010 to 2013 or Office 365. Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients as well as administrating sites via remote. VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV) Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 Microsoft Certified Solutions Expert: Private Cloud Microsoft Certified Solutions Associate on Server 2012 &2008 MCSA on Windows Server 2012 Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching CCNP Routing || Specialties|| SCCM, SCOM, SCVMM, SCDPM Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003, Office 365 Lync 2010, 2013 SharePoint 2013 Hyper-V 2012 R2 VMware vSphere V5.1, V5.5, 6, Veeam Backup Cisco Routers, Switches TMG 2010

    Groups: Microsoft Certified Professionals

    Associated with: Micro-Solutionbd

    $27.78 /hr
    2,144 hours
    4.94
  5. Tariq Rashid

    Tariq Rashid Agency Contractor

    Apple Certified, Mac, Windows and Virtualization Support Professional

    Pakistan - Last active: 16 hours ago - Tests: 4 - Portfolio: 6

    I am Apple Certified Mac Technician, Windows & Virtulaization Support Professional, Windows and Network Specialist. I am experienced and very familiar with Apple/Mac Microsoft, HP, dell and All Major computer and IT Brands products. I have more then 5 years of experience in Apple and Microsoft support. Having experience of Apple authorized service centre and currently i am working Remotely in a IT Company of LA USA as Apple and Windows Support Engineer. Fluent in english speaking writing and listening. And i am familiar with Connect Wise ticketing system and LabTech tool for worry free IT services. Holding a ACMT and lot of support and remote support experience, I offer insightful recommendations on the design, implementation and support of VMware (ESX/vSphere), XSANServer, XSANApp, Mac Professional Support, Windows Remote Desktop Services and Windows Server solutions. I am experienced with Google Apps. From setup and registration through migration and post implementation support. ESXi and WMware Expert.( Mac and other Operating systems in ESXi and VM Virtual environment)

    Associated with: IT and Mac Solutions.

    $22.22 /hr
    842 hours
    4.87
  6. Romeo P.

    Romeo P. Agency Contractor

    DevOps, Application/Infrastructure Support, Web Hosting Engineer

    United States - Last active: 1 month ago - Tests: 16

    DevOps: Distributed Infrastructure/Applications Production/Development Support, Tier II & III network support and troubleshooting. Remote/Onsite, specializing in deployment and provisioning, troubleshooting. Experience working with development, operations, QA, management. Insurance, Banking, Construction, Utilities and Hospitality industries OS: Unix/Red Hat, AIX, CentOS, Ubuntu, Centos, Windows Server Web Servers: Apache, IIS, Tomcat, IPlanet Application Servers: Websphere, Weblogic, JBOSS, Resin, Dynamo ATG Database: Oracle Developer, MySQL, Informix, MS SQL Server, NoSQL, DynamoDB Web Services: RESTful APIs, SOAP, XML, JSON Version Control: Perforce (P4) Build Language: Ant, Maven Scripting Maintenance: Bash, Perl, Python Data Center Automation Tools: Puppet, Chef Cloud Infrastructure: Amazon Web Services, OpenStack Monitoring Support: JMX Console, JConsole, Business Availability Center, Netcool, Splunk, Lambda Probe Continuous Integration: Jenkins, Hudson Strong documentation (troubleshooting and disaster recovery procedures, operational contingencies and guidelines Always providing high quality customer-focused attitude and support

    Associated with: Hospitality Technology Services

    $22.22 /hr
    33 hours
    4.09
  7. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Last active: 16 hours ago - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,822 hours
    4.96
  8. Jayson Y.

    Jayson Y.

    IT Support, Data Entry,web researcher, Virtual assistant, Remote Assis

    Philippines - Last active: 1 month ago - Tests: 6 - Portfolio: 1

    To provide a good quality output with high efficiency and time bounded service. I can assure your projects will be completed within time. I'm a flexible, trainable, optimistic, detail oriented and able to follow instructions up to every minute of detail provided. I have also 6 years of experience in IT Industry. I have knowledge and experience in Troubleshooting both hardware and software. I am seeking for an opportunity to provide customer satisfaction by satisfying what they need,fulfillment of what they offer or the work given.

    $5.56 /hr
    1,306 hours
    4.60
  9. Jennifer iris T.

    Jennifer iris T.

    Helpdesk

    Philippines - Last active: 28 days ago - Tests: 3 - Portfolio: 2

    I've been in Ecommerce since 2010 and had several clients in assisting, maintaining and supervising an online store. Engaging in some scripting language like (HTML, PHP and MySQL) and found out interesting and a good hobby likewise earning as well. I have been training myself in dreamweaver CS5 for enhancing my skills in designing as well as programming. My other skills are data entry, web research, wordpress, zencart, FTP, data feed in google, keywords and remote desktop repair (virus removal, optimizing pc's performance, data back up and setting up a workplace).

    $3.33 /hr
    489 hours
    4.96
  10. Rodrigo jr M.

    Rodrigo jr M.

    Data Entry, Customer & Tech support, VA, Researcher, CAD Operator

    Philippines - Last active: 16 hours ago - Tests: 7 - Portfolio: 3

    I am seeking for opportunities to expand my experiences in Technical and Customer support service online. I have widen my expertise through Business process outsourcing (BPO) call centers for 5 years. I've done phone support, chat support, email support for 3 different well known BPO centers here in the Philippines that caters US, UK and AU accounts. My goal is to find a stable job online to render my services and commit myself in helping you achieve your goals with my skills. I can work with minimal supervision and available 40 hours a week. I also have experience in using Excel, photoshop CS4, AutoCad, sketches for animations, PC virus removal, and architectural planning and I am hard worker goal oriented. Worked in oDesk as a Virtual Assistant, Data Entry Specialist and Web Researcher. I am looking forward applying these skills and render my service online.

    $4.44 /hr
    6,573 hours
    5.00