Get Your Remote Computer Support Project Started Today!

Post your remote tech support project on Upwork and find technical and customer support experts skilled in multitasking and meeting goals and deadlines, for your remote help desk team. These professionals can manage Internet research, help desk administration, desktop support and hardware/software setup and training. You will also find experts who can handle chat/ticket-based technical support, troubleshoot basic web hosting and technical procedures, and resolve your PC and MAC hardware, software and printer issues.

Remoting refers to remote computer repair (or PC repair), online tech help, level 1 IT support, customer service help desk, and data entry. On Upwork, the world’s largest online workplace, companies hire remote IT support professionals and administrators with customer service skills and knowledge of IT services and applications (e.g. network troubleshooting, VPN, anti-virus, Parallels Plesk, cPanel, FTP, MS Office), as well as different operating systems (Linux, Mac OSX, Windows).

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Remoting Job Cost Overview

Typical total cost of Upwork Remoting projects based on completed and fixed-price jobs.

Upwork Remoting Jobs Completed Quarterly

On average, 1 Remoting projects are completed every quarter on Upwork.


Time to Complete Upwork Remoting Jobs

Time needed to complete a Remoting project on Upwork.

Average Remoting Freelancer Feedback Score

Remoting Upwork freelancers typically receive a client rating of 5.00.

Last updated: October 1, 2015
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Mark julius P.

Mark julius P.


Philippines - Tests: 5

I have a broad knowledge w/ regards to IT and networking both on hardware and configuration skills. Can also handle network troubleshooting and isolation. Familiar with IP addressing, WAN & LAN. And also an internet savvy personality. I have advance skills in remote IT support, desktop services and tuneups, I can provide remote assistance for Mail exchange servers, Windows servers, SBS in all versions.

$6.67 /hr
8,423 hours

Harold lee S.

Harold lee S. Agency Contractor

Expert Customer Service Representative | Zendesk | Live Chat | Email

Philippines - Tests: 5 - Portfolio: 7

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

Associated with: iDesk Connect

70% Job Success
$9.00 /hr
4,176 hours

Moshiur R.

Moshiur R. Agency Contractor

AD,Exchange,Lync, SBS, SCCM, SCOM, HyperV, VMware, VCP5-DCV, MCSE,CCNA

Bangladesh - Tests: 9 - Portfolio: 13

MCSA: Office 365, VCP5-DCV, VMware Certified Professional, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified. Over 12 years of experience in Server 2003, 2008, 2012 R2, Exchange 2007, 2010, 2013, Office 365, LYNC, Skype for Business, Windows Azure, AWS, SCCM, SCOM, VMM, DPM, SCSM, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Remote Desktop services (Terminal Server), Virtualization, Clustering, Veeam, Symantec Backup Exec, Windows Azure, AWS, NetApp & SAN Administration. Responsible for the daily physical/virtual network operations of more than 500+ servers. Currently manage teams responsible for both corporate and store level environments including over 4000 clients. Exchange Migration from 2007 to 2010, 2010 to 2013 or Office 365. Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients as well as administration. Monitor Servers & Network devices Patch Deployment with Labtech, Connectwise, GoToAssist, Citrix Clould Portal Services, LogmeIn, Nagios, SCOM, SCCM, WSUS, GFI MAX, Kaseya, N-able, TeamViewer etc. MCSA on Office 365 VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV) Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 Microsoft Certified Solutions Expert: Private Cloud Microsoft Certified Solutions Associate on Server 2012 &2008 MCSA on Windows Server 2012 Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching CCNP Routing || Areas of Proficiency and Expertise || System Center Configuration Manager SCCM, SCOM, SCVMM, SCDPM Windows Software Update Services WSUS Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 Server 2012 R2 Essential, SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003, Office 365 Lync 2010, 2013, Skype for Business SharePoint 2013 Hyper-V 2012 R2 VMware vSphere 6.0 Cisco Routers, Switches TMG 2010, Pfsense Mac OS X Yosemite, iPhone, iPad, Android Support

Groups: Microsoft Certified Professionals

Associated with: Micro-Solutionbd

88% Job Success
$16.67 /hr
2,533 hours

Avinash Chandra

Avinash Chandra Agency Contractor

Ticket, Chat, Phone, Email Support Agent

India - Tests: 16 - Portfolio: 3

Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk :

Groups: Bluehost Developers and Designers, MailChimp Experts Group...

Associated with: Computer Help Online

$11.11 /hr
6,862 hours

Jayson Y.

Jayson Y.

IT Support, Data Entry,web researcher, Virtual assistant, Remote Assis

Philippines - Tests: 6 - Portfolio: 1

To provide a good quality output with high efficiency and time bounded service. I can assure your projects will be completed within time. I'm a flexible, trainable, optimistic, detail oriented and able to follow instructions up to every minute of detail provided. I have also 6 years of experience in IT Industry. I have knowledge and experience in Troubleshooting both hardware and software. I am seeking for an opportunity to provide customer satisfaction by satisfying what they need,fulfillment of what they offer or the work given.

$5.56 /hr
1,306 hours

Jay Pedroso

Jay Pedroso Agency Contractor

Audio Editor/Video Editor/ Remote Technician/ Data Entry and Researche

Philippines - Tests: 4 - Portfolio: 2

To contribute strong background in solutions implementation, costumer service, along with working in a field where my interests and qualifications lie and where I could grow as an individual and as young professional. I am driven by sublime desire to share and contribute in the growth of your business. I believe I posses the necessary qualifications, background and skills to perform the duties and responsibilities of the said position and in the process become an integral part of the team working group towards the furtherance of the vision and mission for which the company was established. I give my dedication, determination, hard work and focus in every job that I do. So sociable and amiable, yet firm and decisive, can easily adjust to a new and multi-sectoral environment poses no concern whatsoever.

Associated with: Steelfire Agency

$10.00 /hr
2,483 hours

Muhammad Yaseen

Muhammad Yaseen Agency Contractor

Mutlifaceted VA / Data Entry / PA / Web Research

Pakistan - Tests: 9 - Portfolio: 17

Since last 3 years, I have been working on oDesk as an Independant or freelance Contractor and performed many online big projects. I have started my work as a Virtual Assistance and after that starts work in the fields of Personal Assistance, Data Entry Operator, Data entry/mining, Web Ressearcher, Wordpress, email response handling, Virus Removal, System & Network Administration, IT Technical Support etc. I have vast experience and have excellent communciation skills. My education and skills makes me perfect in getting jobs on odesk. I am well qualified Computer Engineer BS (CS) from well reputated University. I have also a Professional Certification like A+, Network+, MCSE, MCSA, MCITP. And have 9 years experience in the field of IT. I can speak English very well and available on skype 24/7 for communication. You can contact me 24 hours on g-talk,skype,hotmail, voxer and viber. As to give quality performance to my employers and full satisfaction as well. I am flexible in timing and deliver the work on time. And also available for work on weekends. I am also expert in all MS Office versions, Google-Docs and Spreadsheets My objective is to provide full administrative support solutions to my clients and in order to achieve this objective I always keep myself updated with every latest development in the IT field as well. My ultimate goal is to deliver a project with quality, completeness and accuracy on time

Groups: StrongMail

Associated with: Micro Tech Admin Services

100% Job Success
$5.56 /hr
5,692 hours

Cristine V.

Cristine V. Agency Contractor

Data Entry Specialist/ Customer Service/VA

Philippines - Tests: 4 - Portfolio: 5

I am data entry expert and I believed my experience will contribute to the success of your good business. My abilities include quick typing, entering data into remote computer and performing other clerical task. I am interested in business process outsourcing project and I'd be willing to be a part of your team.

Associated with: VWP Manpower Agency

100% Job Success
$4.44 /hr
4,780 hours

Harry E.

Harry E. Agency Contractor

Researcher,Virtual Assistant,Web & Graphic Designer,Chemical Engineer

Philippines - Tests: 11 - Portfolio: 17

Over the last 7 years i have developed wide range of skills while working in contact center business. I am now highly skilled in working on Microsoft office, Internet Research, Email Configurations and Customer Service. My knowledge, skills, professionalism, and excellent work ethics are tools that I use to deliver your project efficiently. I am an honest, hardworking individual with a very strong customer mindset. I am capable of offering assistance in a multitude of areas including: Customer Service, Project Management, Data Entry, Administrative Assistance, and much more.

Associated with: Fosfor

90% Job Success
$7.78 /hr
2,007 hours