Email Support, Admin Support, Customer Relations, Life Coach
Change is something constant in this world and along with this,everything is a learning experience. Opportunity comes and we must choose to accept and make the best out of it.
I am currently a Home-based Tutor handling multiple types of students from all ages and educational background. It's been more than 3 year that I've been teaching English and Tagalog Languages as well as other subject in Grade School Levels.
For the past 16 years, I've handled multiple jobs at different levels. I've worked as a Marketing Specialist, Administrative Assistant and Technical Customer Care Representative.As a Marketing Specialist, we've been trained about customer service, dealing with customers as well as prospecting and closing a sale.For 6 years, I have been worked as an Administrative Assistant for a consultancy firm and am very proficient with billing and monthly reports done in both MS Excel and MS Office. Encoding, compiling, purchasing and representing the company in different occasions are part of my job description.
When I worked at Convergys for almost 6 years, I have been trained how to deal with different kinds of customers over the phone as well as phone etiquette, product mastery and handling complaints. My experience in that field gave me multiple commendations from satisfied customers and has earned me trinkets and prices for gaining the most up-sells. With these jobs, I gained leverage and am able to accomplish different tasks that allows me to be efficient and capable.