Get Your Virtual Assistance Project Started Today!

Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,676 Virtual Assistant projects are completed every quarter on Upwork.

2,676

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Hatice Degirmenci

    Hatice Degirmenci

    Customer Service Assistant/Virtual Assistant

    Turkey - Last active: 2 months ago - Tests: 5 - Portfolio: 1

    I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult situations, with excellent communication skills. When required I can be a very strong leader but I also have the ability to work well in a team towards a common goal. I have over 4 years experience in managing a small business, teaching English and translation, interpretation and transcription in Turkish – English / English-Turkish language pairs. I have worked on various projects here on odesk, including customer service, data entry, virtual assistant and translation. I love customer service work, I passionately enjoy making people happy and resolving issues. I also consider myself a detail-oriented, tidy and respectful virtual assistant. My goal is to do what I love doing and continue in this field of work while developing my skills and advance professionally day by day.

    $9.00 /hr
    1,213 hours
    5.00
  2. Pamela Brown

    Pamela Brown

    Virtual Assistant/Customer Service Representative

    United States - Last active: 9 days ago - Tests: 3

    I am currently an MBA student at the of University of Baltimore and I am certain that my experience and qualifications make me an exceptional candidate for this position. My background encompasses a variety of experiences where providing customer service was my central responsibility. I have worked in all capacities ranging from owner to associate within a multitude of environments. The company that I began specialized in offering one of a kind custom designed outings. In this capacity, I demonstrated the ability to handle a variety of issues ranging from running a business to booking reservations. As assistant manager and tax-preparer for Jackson Hewitt, I provided information to clients regarding their Income Tax Return, however, my role was much more than just preparing taxes; I also demonstrated the ability to effectively resolve a variety of issues and complaints, I consistently met my call-volume goals, making an average of 56 to 60 calls of invitation per day. During these interactions I was able to establish rapport and instill confidence in the services I delivered for the company. Understanding full well that I was the face of the company, I took my responsibilities very seriously while taking great pride in what I did. I consistently met all company expectations for servicing turnaround time in both face to face and written interactions, acknowledged with awards for exceptional customer service. In addition to the above mentioned experience, I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Thank you in advance for your time and consideration.

    $12.00 /hr
    0 hours
    0.00
  3. Sharon Antoniano

    Sharon Antoniano

    Virtual Assistant/Data Entry/Customer Service Representative

    Philippines - Last active: 19 hours ago - Tests: 2 - Portfolio: 3

    I am very dedicated, reliable and hardworking. Having good English communication skills both in verbal and written has given me the advantage of being at ease when speaking with customers. I am the type of person who needs less supervision when doing my job. I am a quick learner when it comes to work, accuracy for me is a must. Having worked in a call center industry for 6 years had given me the advantage of learning how to deal with customers. I am willing to offer my services for the betterment of your business..

    $3.89 /hr
    3,957 hours
    4.98
  4. Jeanette D.

    Jeanette D.

    Professional Virtual Assistant & Customer Service Specialist

    Philippines - Last active: 19 hours ago - Tests: 8

    I have more than 10 years of customer service experience and 5 years of working as a Virtual Assistant. I've provided support, both customer service and administrative, to clients from different line of businesses through email, chat, phone and social media. Working from home has taught me how to learn doing things on my own. I've acquired expertise in using tools needed to perform my job responsibilities such as ms office, google apps, wordpress, infusionsoft, shopify, adobe illustrator and photoshop, and still open to learning new things. I put importance to reliability and accuracy for my goal is always to create and maintain a positive experience with my employers.

    $12.00 /hr
    8,211 hours
    4.44
  5. Maridon Acel Partosa

    Maridon Acel Partosa

    Data Entry/Virtual Assistant/Customer Service Support

    Philippines - Last active: 4 days ago - Tests: 2

    I am a very reliable person. I work hard every time to perfect any scheme thrown at me. I have been in a call center industry for 5 years and held high positions and received numerous recognition as a representative and a top BPO scheduler. You will be assured of my full time involvement in your company, loyalty in long terms and whole confidence of your company's growth and success.

    $4.44 /hr
    640 hours
    5.00
  6. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    547 hours
    0.00
  7. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 3 days ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  8. Reizel S.

    Reizel S.

    Virtual Assistant, Email Outreach, SEO,Customer Service Representative

    Philippines - Last active: 19 hours ago - Tests: 4 - Portfolio: 5

    My goal is to obtain a position that will enable me to use my strong organizational skills, educational background and do the best work for every client.

    $9.99 /hr
    7,317 hours
    4.99
  9. Donna Teano

    Donna Teano

    Project Management, Virtual Assistant, Customer Service and Marketing

    Philippines - Last active: 4 months ago - Tests: 12 - Portfolio: 2

    Over the last 8 years, I have worked in the customer service management, project management, and marketing. My core competency lies in complete end-end project management for quality and training development, and I am seeking opportunities to build customer satisfaction, project management and increase sales.

    $7.78 /hr
    5,290 hours
    4.99