Get Your Virtual Assistance Project Started Today!

Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,507 Virtual Assistant projects are completed every quarter on Upwork.

2,507

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: July 1, 2015
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  1. Pamela Brown

    Pamela Brown

    Virtual Assistant/Customer Service Representative

    United States - Last active: 5 days ago - Tests: 3

    I am currently an MBA student at the of University of Baltimore and I am certain that my experience and qualifications make me an exceptional candidate for this position. My background encompasses a variety of experiences where providing customer service was my central responsibility. I have worked in all capacities ranging from owner to associate within a multitude of environments. The company that I began specialized in offering one of a kind custom designed outings. In this capacity, I demonstrated the ability to handle a variety of issues ranging from running a business to booking reservations. As assistant manager and tax-preparer for Jackson Hewitt, I provided information to clients regarding their Income Tax Return, however, my role was much more than just preparing taxes; I also demonstrated the ability to effectively resolve a variety of issues and complaints, I consistently met my call-volume goals, making an average of 56 to 60 calls of invitation per day. During these interactions I was able to establish rapport and instill confidence in the services I delivered for the company. Understanding full well that I was the face of the company, I took my responsibilities very seriously while taking great pride in what I did. I consistently met all company expectations for servicing turnaround time in both face to face and written interactions, acknowledged with awards for exceptional customer service. In addition to the above mentioned experience, I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Thank you in advance for your time and consideration.

    $12.00 /hr
    0 hours
    0.00
  2. Maridon Acel Partosa

    Maridon Acel Partosa

    Data Entry/Virtual Assistant/Customer Service Support

    Philippines - Last active: 1 day ago - Tests: 2

    I am a very reliable person. I work hard every time to perfect any scheme thrown at me. I have been in a call center industry for 5 years and held high positions and received numerous recognition as a representative and a top BPO scheduler. You will be assured of my full time involvement in your company, loyalty in long terms and whole confidence of your company's growth and success.

    $4.44 /hr
    635 hours
    5.00
  3. Jeanette D.

    Jeanette D.

    Professional Virtual Assistant & Customer Service Specialist

    Philippines - Last active: 10 hours ago - Tests: 8

    I have more than 10 years of customer service experience and 5 years of working as a Virtual Assistant. I've provided support, both customer service and administrative, to clients from different line of businesses through email, chat, phone and social media. Working from home has taught me how to learn doing things on my own. I've acquired expertise in using tools needed to perform my job responsibilities such as ms office, google apps, wordpress, infusionsoft, shopify, adobe illustrator and photoshop, and still open to learning new things. I put importance to reliability and accuracy for my goal is always to create and maintain a positive experience with my employers.

    $12.00 /hr
    8,161 hours
    4.44
  4. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Last active: 10 hours ago - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    531 hours
    0.00
  5. Donna Teano

    Donna Teano

    Project Management, Virtual Assistant, Customer Service and Marketing

    Philippines - Last active: 4 months ago - Tests: 12 - Portfolio: 2

    Over the last 8 years, I have worked in the customer service management, project management, and marketing. My core competency lies in complete end-end project management for quality and training development, and I am seeking opportunities to build customer satisfaction, project management and increase sales.

    $7.78 /hr
    5,290 hours
    4.99
  6. Tuesday March Mercado

    Tuesday March Mercado

    Virtual Assistant, Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 2

    I am currently seeking for an opportunity where I will be able to utilize my strong organizational and exceptional people skills which will allow me to grow personally and professionally within any field I venture on. At present I am looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. To use my ability to work in a team environment. I am self-motivated and able to work both independently and as collaborative team member. Also, I wish to obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will contribute my years of experience,that will allow me to grow personally and professionally.

    Groups: Article Samurai

    $4.44 /hr
    4,803 hours
    4.79
  7. Daisy Virtudazo

    Daisy Virtudazo

    Virtual Assistant/ Customer Service Specialist

    Philippines - Last active: 1 month ago - Tests: 7

    Worry no more, as I am here to help you delegate more effectively. I'll help you: Get administrative, clerical, marketing & creative task virtually. Virtual Assistants can perform just about any task of ordinary office staff members without the usual office work logistics. Create powerful social media & email campaigns that will intelligently rocket your traffic, promote your brand and grow leads and sales with maximized ROI to give you the importance you deserve in the marketplace. If you need, or want to ask about anything where I can possibly share my insights, or possibly add some value to you. Expertise: 1. Administrative - Data Entry and Internet Research - Database Management - Calendar Management - Appointment Scheduling - Customer Service/ Support - Chat Support - Email Management - Online File Organization - Wordpress blog management - Team Management using Trello, Basecamp. - Basic Accounting using Freshbooks and Xero 2. Social Media Marketing - Social Networking Profile Set-up - Social Media Management - Twitter, Facebook, LinkedIn, etc - Email Marketing and Newsletter Creation ( Aweber, Constant Contact and MailChimp) In addition, I am able to learn new procedures quickly, able to manage heavy work load and can also use and learn tools necessary for the business. Email: daisyvirtudazo@gmail.com Skype: VA.Daise

    $8.00 /hr
    2,910 hours
    5.00
  8. Jade richelle S.

    Jade richelle S.

    *Virtual Assistant -Customer Service Expert*

    Philippines - Last active: 4 days ago - Tests: 7

    I have worked in different companies which helped me improve and develop a wide range of skills. I have been a customer service representative for a telecommunications account, accounts manager for a collections account and a sales representative as well. I also have a very high rating when it comes to quality. I have: * Excellent organizational skills *Proven quality for customer service/relation * The ability to work efficiently and accurately under pressure *Strong time management skills, including the ability to prioritize tasks

    $6.00 /hr
    82 hours
    5.00