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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,613 Virtual Assistant projects are completed every quarter on Upwork.

2,613

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: September 1, 2015
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  1. Tuesday March Mercado

    Tuesday March Mercado

    Virtual Assistant, Customer Service Representative

    Philippines - Tests: 6 - Portfolio: 2

    I am currently seeking for an opportunity where I will be able to utilize my strong organizational and exceptional people skills which will allow me to grow personally and professionally within any field I venture on. At present I am looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. To use my ability to work in a team environment. I am self-motivated and able to work both independently and as collaborative team member. Also, I wish to obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will contribute my years of experience,that will allow me to grow personally and professionally.

    Groups: Article Samurai

    $4.44 /hr
    4,985 hours
    4.79
  2. Jacqueline B.

    Jacqueline B.

    Excellent Customer Service & Virtual Assistant

    Philippines - Tests: 7

    I started working in 2007 as a Customer Service Representative for a BPO (Business Process Outsourcing) with a client based in the U.S. Having great exposure to processing bills payment, transitioning to sales, basic troubleshooting and most of all complaint-handling allowed me to be resilient, diligent, and learned what grace under pressure is. I can work on a night shift, flexible, quick-learner and am always willing to learn. My skills also allowed me to work for another BPO serving an Australia-based telecommunications account and stayed there for two years. I was also exposed to sales as I then shifted to another career as Professional Medical Representative which basically offer, sell, and market products to medical professionals. My last job was as a Customer Service Assistant-Institutional Banking Services to one of the biggest banks in the Philippines. My duties include administrative, and operational assistance to business clients of the bank. Having said all of these, I can guarantee that I can deliver 100% and that I can outperform whatever is expected of me.

    $4.44 /hr
    1,222 hours
    5.00
  3. Everette R.

    Everette R.

    Customer Service Representative, Virtual Assistant

    Philippines - Tests: 3 - Portfolio: 6

    Polished, professional customer service rep offering: *3 years of experience providing customer support *An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty *Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

    Groups: Pro Customer Service

    $5.56 /hr
    4,001 hours
    4.99
  4. Jade richelle S.

    Jade richelle S.

    *Virtual Assistant -Customer Service Expert*

    Philippines - Tests: 7

    I have worked in different companies which helped me improve and develop a wide range of skills. I have been a customer service representative for a telecommunications account, accounts manager for a collections account and a sales representative as well. I also have a very high rating when it comes to quality. I have: * Excellent organizational skills *Proven quality for customer service/relation * The ability to work efficiently and accurately under pressure *Strong time management skills, including the ability to prioritize tasks

    $6.00 /hr
    82 hours
    5.00
  5. Daisy Virtudazo

    Daisy Virtudazo

    Virtual Assistant/ Customer Service Specialist

    Philippines - Tests: 7

    Worry no more, as I am here to help you delegate more effectively. I'll help you: Get administrative, clerical, marketing & creative task virtually. Virtual Assistants can perform just about any task of ordinary office staff members without the usual office work logistics. Create powerful social media & email campaigns that will intelligently rocket your traffic, promote your brand and grow leads and sales with maximized ROI to give you the importance you deserve in the marketplace. If you need, or want to ask about anything where I can possibly share my insights, or possibly add some value to you. Expertise: 1. Administrative - Data Entry and Internet Research - Database Management - Calendar Management - Appointment Scheduling - Customer Service/ Support - Chat Support - Email Management - Online File Organization - Wordpress blog management - Team Management using Trello, Basecamp. - Basic Accounting using Freshbooks and Xero 2. Social Media Marketing - Social Networking Profile Set-up - Social Media Management - Twitter, Facebook, LinkedIn, etc - Email Marketing and Newsletter Creation ( Aweber, Constant Contact and MailChimp) In addition, I am able to learn new procedures quickly, able to manage heavy work load and can also use and learn tools necessary for the business. Email: daisyvirtudazo@gmail.com Skype: VA.Daise

    $8.00 /hr
    2,910 hours
    5.00
  6. Lorenz Christy Dieto

    Lorenz Christy Dieto

    Customer Service Professional/ Virtual Assistant

    Philippines - Tests: 3

    I have taken Bachelor of Science in Business Administration major in Financial Management in the University of San Carlos, Cebu City. I can speak English, Filipino, Cebuano. Having taken that course I can do application of the different motivational models/theories in Leadership and Management. I can do office works and any tasks in relation to basic business management and accounting through the experience as a working scholar in the University’s Records Department and the lessons taken from the course. For 2 years and 6 months I became a Customer Service Professional I in Convergys (former Stream Global Services). I can also work with shifting schedules.

    $5.00 /hr
    0 hours
    0.00
  7. Pamela Brown

    Pamela Brown

    Virtual Assistant/Customer Service Representative

    United States - Tests: 3

    I am currently an MBA student at the of University of Baltimore and I am certain that my experience and qualifications make me an exceptional candidate for this position. My background encompasses a variety of experiences where providing customer service was my central responsibility. I have worked in all capacities ranging from owner to associate within a multitude of environments. The company that I began specialized in offering one of a kind custom designed outings. In this capacity, I demonstrated the ability to handle a variety of issues ranging from running a business to booking reservations. As assistant manager and tax-preparer for Jackson Hewitt, I provided information to clients regarding their Income Tax Return, however, my role was much more than just preparing taxes; I also demonstrated the ability to effectively resolve a variety of issues and complaints, I consistently met my call-volume goals, making an average of 56 to 60 calls of invitation per day. During these interactions I was able to establish rapport and instill confidence in the services I delivered for the company. Understanding full well that I was the face of the company, I took my responsibilities very seriously while taking great pride in what I did. I consistently met all company expectations for servicing turnaround time in both face to face and written interactions, acknowledged with awards for exceptional customer service. In addition to the above mentioned experience, I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Thank you in advance for your time and consideration.

    $16.67 /hr
    0 hours
    0.00
  8. Carissa N.

    Carissa N. Agency Contractor

    Customer Service Representative/Virtual Assistant

    Philippines - Tests: 8

    I am a highly motivated individual who wish to work for a prestigious organization with all my efficiency, experience and integrity utilizing my communication skills to enhance the profits of the company and heightening the strong customer rapport. I am a Professional Teacher and a Registered Nurse as well.I worked as a Customer Service Representative in a BPO company from October 2011- March 2012 for the H&R Block Account and September 2012- May 2013 for the Intuit Turbo Tax Account.

    Associated with: MAGNIFICO

    $5.56 /hr
    1,422 hours
    0.00
  9. Destiny B.

    Destiny B.

    Virtual Assistant/Customer Service Rep

    United States - Tests: 3

    I am currently an MBA student at the of University of Baltimore and I am certain that my experience and qualifications make me an exceptional candidate for this position. My background encompasses a variety of experiences where providing customer service was my central responsibility. I have worked in all capacities ranging from owner to associate within a multitude of environments. The company that I began specialized in offering one of a kind custom designed outings. In this capacity, I demonstrated the ability to handle a variety of issues ranging from running a business to booking reservations. As assistant manager and tax-preparer for Jackson Hewitt, I provided information to clients regarding their Income Tax Return, however, my role was much more than just preparing taxes; I also demonstrated the ability to effectively resolve a variety of issues and complaints, I consistently met my call-volume goals, making an average of 56 to 60 calls of invitation per day. During these interactions I was able to establish rapport and instill confidence in the services I delivered for the company. Understanding full well that I was the face of the company, I took my responsibilities very seriously while taking great pride in what I did. I consistently met all company expectations for servicing turnaround time in both face to face and written interactions, acknowledged with awards for exceptional customer service. In addition to the above mentioned experience, I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Thank you in advance for your time and consideration.

    $10.00 /hr
    0 hours
    0.00