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Voice Talent Upwork freelancers typically receive a client rating of 4.98.

Last updated: July 1, 2015
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  1. Kirby Gonzaga

    Kirby Gonzaga

    Solutions Engineer

    Philippines - Last active: 1 month ago

    Kirby has great exposure and experience in Sales, Customer Service, Account Management and Technical Support with almost 10 years under his belt and running. He started his career with the BPO industry in 2004 and in less than 2 years moved up to leadership roles. Kirby's strongest suites can be summarized by his people skills. He is a fast learner and is always ready to step up to the task at hand. He is a people person. He loves to work with the team to reach a goal but does not hesitate taking the reins when necessary. He executes according to plan and when change happens, he is always quick to improvise, following the objective and timeline defined. That has so far helped Kirby achieve his plans and goals where is is now. Here are some of his specialties: Application Support and Management, inContact Studio, Dialer, Technical Liaison, Business Systems Analysis, Business Requirement Gathering, Client Relations, SaaS, Cloud based product training. ACD IVR, Salesforce, Verint/WFM, Account management and support

    $7.00 /hr
    0 hours
  2. Katrina F.

    Katrina F.

    Customer Service Supervisor/ Team Leader

    Philippines - Last active: 1 month ago - Tests: 11 - Portfolio: 1

    I have been been in the Customer Support industry for almost 5 years now. I've handled chat, phone and email campaign for sales and technical accounts. I am also an experienced Team Manager. I handle and motivate a team to exceed client's expectations. I am the usual go-to person when people needs someone with a natural talent for process improvement and strategic decision making skills. I am a pro when it comes to multi-tasking and I have a good eye for details. You will love working with me because I have a happy positive attitude and a deep desire to grow and improve. Get in touch with me and let's discuss the best approach to your projects and make it an outlandish success.

    Groups: Pro Customer Service

    $4.44 /hr
    0 hours
  3. Charlie nicholas M.

    Charlie nicholas M.

    Customer/Tech/E-mail/Chat Support, Data Entry, Quality Assurance

    Philippines - Last active: 1 month ago - Tests: 4

    With 5 years experience in the BPO industry, I am well rounded when it comes to Customer, Technical, E-mail and Chat Support. During my stay in the industry, I served as a CSR for 2 financial accounts, 1 technical account and 1 multi-skilled account which included billing, sales, tech and customer support both for phone and e-mail. I got promoted and handled my own team to which I was able to drive key performance metrics demanded by our clients by means of frequent call and email quality auditing.

    $3.00 /hr
    0 hours
  4. Laurence michael A.

    Laurence michael A.

    Video Editor, Travel Planner, Customer Service, Creative arts

    Philippines - Last active: 3 days ago - Tests: 1

    Providing Customer Service, Administrative Assistance and Creative Works to clients for more than 8 years. I am highly skilled in helping companies in managing customer service through phone, email and chat. I can also provide data entry services to projects requiring highly efficient and analytical contractors. As a tattoo artist, I can also work on creating and editing graphics significant to the overall designs of websites, brochures and other marketing materials. I can also share my knowledge in multimedia like video editing, musical scoring and audio visual skills. I hope to work with clients who are in need of customer support reps, help desk personnel, data entry specialist, graphic artists and multimedia.artists.

    $5.56 /hr
    0 hours
  5. Brandon W.

    Brandon W.

    Music Producer/Engineer/Songwriter

    United States - Last active: 29 days ago - Tests: 1 - Portfolio: 2

    Brandon Wells is a Engineer, Beat Maker, Producer & Emcee from Saint Louis, Missouri. His clients range from local Artists, to some of the biggest companies and names in the industry such as: NBC Universal, NBC Sports, FOX Sports, Steve Schlanger, John Beal, Cedric the Entertainer, Big Krit, Slim Thug, Big Sant, Seviin Li, Darrein Safron, Notifi Music Group, Derrty Ent, Wise Media, LLC, D.I Skreet, and much more. He has been in the hip hop scene for over 5 years making music for artists locally and on the international circuit. His beat making is a mix of bass, synths, keys, and programmed drums combined with sampling unique, fresh sounds. He also produces R&B, Pop, and Electronic music without limiting his creative side from something completely different.

    $30.00 /hr
    0 hours
  6. Latoya E.

    Latoya E. Agency Contractor

    Customer Service/Ad Post/EBay/Leads/Web/Voice/Data Entry/Blogger

    United States - Last active: 16 days ago - Tests: 7 - Portfolio: 3

    Hello oDesk Clients. Thank you for viewing my profile. I welcome the opportunity to assist you with your project. Please note my key skills & experience: • Able to take direction well • Ability to take a project from concept to completion with minimal oversight • Keen attention to detail with a beautiful and clean aesthetic • Eager to learn, share, and grow with the team • Works well in a fast paced environment • Champion for the brand, adhering to brand standards • Knowledge of best practices for design and production Office: • Clerical • Correspondence • Customer Support Resources • Data Entry • Electronic Filing • Expense Reports • Microsoft Office Project Management Tools • Productivity Tools • Email Apps • Business Tools • Customer Acquisition & Social Media • Blogs • Collections • Ad Posting (Craigslist) • Blogs • EBay & Amazon item listing Again I would like to thank you for viewing my profile and I look forward to hearing from you. NOTE: Please NO SALES!!! I love contacting leads but I DO NOT DO SALES CALLS :-( Sincerely, LaToya Eddington

    Associated with: Make'n It Happen - Creative Minds, Inc. Agency

    $8.00 /hr
    110 hours
  7. R. W.

    R. W. Agency Contractor

    HR Consultant, HRIS, Business Coach, Learning-Training & Develop

    United States - Last active: 28 days ago - Tests: 2

    PROFESSIONAL SUMMARY: • 17+ years of Human Resources Business Partner experience leading cultural change, building partnerships, developing others and offering creative solutions to business issues nationwide. • 16 years of experience with Employment Laws and Regulations (federal and state) and Legal Compliance ensuring company is in compliance with FMLA, ADA & COBRA laws, maintaining HIPAA Privacy and Security compliance, and Affordable Care Act (ACA). • 15 years of Project Management experience running multiple projects at one time in a variety of locations. • 10 years in Human Resources Consulting experience in a client service environment, handling multiple external clients. • 9 years of HR Transformation and Change Management experience anticipating the need for change, consulting with clients on effective approaches to change, architecting change plans and assisting clients with leadership and execution. • 9 years of Training and Professional Development experience in developing, implementing, facilitating, and maintaining orientation, training programs, seminars and workshops (both in-person & virtual / online training). • 8 years of Human Resources Strategic Planning experience partnering with business client groups to focus on critical areas of strategic contribution and translate solutions into appropriate management and HR actions. • 8 years of Employee Relations experience that contributes to satisfactory productivity, motivation, and morale. • 7 years of HR Benefits experience researching, analyzing, and administering employee benefit plans, surveys, policies, and procedures. • 6 years in Human Resources Generalist experience compensation administration, HRIS, recruiting & selection. • A motivated and ambitious professional with excellent leadership, team building, coaching, problem solving, tactical decision making, organizational, written & oral communication, interpersonal, facilitation, presentation, and advanced computer skills. • Skilled in building and maintaining long-term relationships with all levels of employees, partners and clients. • Able to travel up to 50% of the time. PROFESSIONAL HIGHLIGHTS: • At VisionWorks, increased efficiency by restructuring the Operations and Administration functions of each department within the company which eliminated time consuming administrative tasks from the workload of the employees and released substantial time for more productive activities. • Reduced the time frame of the Full-Cycle Recruiting process by 10% at VisionWorks Group of America and by 25% at ConAgra Foods by sharing knowledge and identifying areas for improvement. • Acknowledged by the President of American Imaging Management / WellPoint for outstanding leadership efforts where responsibility was taken for the day-to-day Human Resource affairs for three local offices after the untimely resignation of three key Executive personnel. • Developed and implemented an Employee Onboard Process & Training that decreased the time frame by 50% at American Imaging Management / WellPoint. • At Optimus Entertainment Group, reduced employee turnover by 50% by implementing a project management system, performance management system and conducting routine team meetings which increased employee knowledge and understanding of roles, responsibilities and company expectations. • At Akzo Nobel Chemicals, reduced OSHA fines by approximately 13% after being appointed as Internal Auditor to audit our company sites and Employees knowledge of OSHA requirements. • At Akzo Nobel Chemicals, increased revenue of the North America headquarters of roughly $2B through the reconciliation and collection of our Inter-Company Accounts. TECHNICAL SKILLS: • Microsoft Office: Word, Excel, PowerPoint, Publisher, Outlook, and MS Project. • Web/Video Conferencing: WebEx, GoToMeeting, Skype, Polycom, Cisco, and Tandberg. • E-learning Software: Adobe eLearning, TrainCaster, Articulate, Trivantis, Rapid Intake, and Learn e-learning. • HRIS and Applicant Tracking Systems (ATS): Oracle, ADP, BrassRing, and Pereless. • ERP Systems: SAP HR, SAP FI, SAP SSCM, SAP SD, and PeopleSoft HCM. • Project Management: MS Project, BaseCamp, Asana, Atlassian, Wrike, Mavenlink, Teamwork Project Manager, etc.

    Associated with: Williams Business Solutions

    $25.00 /hr
    25 hours
  8. Ladylyn Dela Cruz

    Ladylyn Dela Cruz

    6 years Freelance Voice Coach and 2 years Online English Teacher

    Philippines - Last active: 08/08/2013 - Tests: 3

    I am seeking employment which will allow me to grow professionally, while being able to utilize my education, talents and skills. I have studied voice and music at Center for Pop Music of The Philippines and have 6 years teaching experience as a free lance vocal coach.I am also highly motivated teacher with comprehensive knowledge of English language both written and oral. I am passionate about arts, creativity, music , interaction with people and learning new things.

    $8.89 /hr
    19 hours
  9. Sibylle Huber

    Sibylle Huber

    German/Spanish Native - Customer/Technical/Sales Support Expert

    Costa Rica - Last active: 5 months ago - Tests: 3

    I am a native German and Spanish speaker. I speak and write German and Spanish on a native speakers level and have excellent written and verbal skills in English (C2 level, nearly 95%). Italian level 70%, currently improving it. I offer translations from Spanish and English into German or German and English into Spanish. I have experience working as Customer Service and Technical Support Agent per chat and on the phone for different companies (Habbo, Zong (Paypal), Linksys/Belkin) I am reliable, fast and a bit of a perfectionist. I focus on a good availability and communication with my customers and can work on tight time deadlines.

    $11.11 /hr
    225 hours
  10. Kristen joy D.

    Kristen joy D.

    Fluent in English, Tumblr Blogger, Online Product Promoter, Writer,

    Philippines - Last active: 3 days ago - Tests: 2

    I wish to finish Bachelor of Science in Computer Engineering in 5 years. I'll find a great high paying job local and proceed abroad once I acquired good working experiences. I learn easily and good in English. I know I am. I am confident.

    $3.00 /hr
    0 hours