Ephraim Del Mundo
customer service assistant
Last active: 3 days ago
I have 3 years of experience in Lead Generation and Appointment Setting. I also do web research, data entry, phone survey and virtual assistance.
As a telemarketer my main objective is to provide utmost services to clients. 3 Years of telemarketing experience with projects focusing on outbound cold calling, appointment setting, and lead generation, merchant account ,customer service representative, data entry, search engine optimization (SEO) deal advertisement. I am proficient in using WEB-BASED TOOLS like, Softphone, 8X8 dialler, Vici Dial and CRM, excel, word. Also have a hands-on experience on Google Spread sheet Google calendar
I was able to support different businesses such as software, hardware, information technology, real estate, financial, medical, merchants and business services from US, Canada, UK, Australia and the Asia Pacific.
I want to help my clients achieve their goals in their telemarketing projects.