Zendesk Developers & Programmers

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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 59 Zendesk projects are completed every quarter on Upwork.

59

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.76.

4.76
Last updated: May 1, 2015
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  1. Joselito D.

    Joselito D.

    Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Philippines - Last active: 1 day ago - Tests: 5

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.

    $8.00 /hr
    5,108 hours
    4.89
  2. Natalia T.

    Natalia T.

    Executive Assistant, Customer Service, Zendesk, Salesforce, Data Entry

    United States - Last active: 2 months ago - Tests: 20 - Portfolio: 1

    Bringing 6+ years of Office Administration, Business, Medical and Sales experience as follows: •General administrative and clerical support •Customer service/Client relation •HR management •Telephone reception •Computerized processes •Accounting •Data Entry Skills: Proficiency in Ms Windows; MsOffice; Acrobat Reader; AutoCAD, Zendesk, SalesForce, Quickbooks, GoogleDocs, Dropbox, ConstantContact, Wordpress, Solar Software. Languages: English (Fluent), Polish (Fluent), German (Advanced)

    $16.67 /hr
    1,019 hours
    5.00
  3. Zannatul ferdoush T.

    Zannatul ferdoush T. Agency Contractor

    Customer Service, Zendesk, Help Desk, VA

    Bangladesh - Last active: 4 days ago - Tests: 6 - Portfolio: 22

    I have been in the Business Process Outsourcing industry for 6 years. Over these years, I have developed a wide range of skills through working in different challenging environments in several national and multinational organizations. I have experience of working at one of the top telephone company in our country which is also a global leader in the same field and I later was promoted to lead a team of 6 customer service representatives. My core competency lies in the field of Customer Services and Support. My years of experience working in contact centers helped me acquire customer service skills that serve as my main tool in client interactions. I am now seeking opportunities to leverage my expertise in these fields. I am proficient in using Zendesk, Desk.com, InfusionSoft, Google Doc, Adobe Photoshop, Adobe Illustrator, MS Software and other CRM tools. I always take pride and put my heart and dedication to every task assigned to me, be it a small short term project or a delicate one that requires full time. I am adept in multitasking, meeting deadlines and following directions. I work fast and ensure every expectation is met and every small detail has been taken into account. I would be pleased to work for an employer who offers a promising career by making use of my potential abilities to an optimum level in a professional environment. I wish to play a constructive role, not only individually but also as a team member in achievement of all goals and objectives assigned. You are guaranteed to have your work done within due time and in supreme quality. To leave you happy with the kind of quality you would expect from a professional is my core priority. Seeking opportunities to build the ground of your business and build my career as a successful freelancer. Thank you so much for taking the time to view my profile!

    Associated with: Team Support

    $5.56 /hr
    79 hours
    5.00
  4. Nick Phelps

    Nick Phelps

    Talented and Committed Business and Marketing Consultant

    New Zealand - Last active: 1 day ago - Tests: 2

    I have a host of experience in the business and legal sectors and am wanting to develop my skill set further with involvement in international ventures and projects. Having worked with a range of different clients and companies, I have been able to gain valuable insights into the standards required in the marketplace and have produced exceptional reports and results. I am currently involved in a legal capacity for a technology start-up and am operating several other creative projects as a hobby. I am looking for one off or part time projects which would allow me to use and further develop the skills that I have acquired. I am interested in legal research and advice, financial planning, social media marketing, market research, business plans and business writing.

    $44.44 /hr
    899 hours
    4.98
  5. Peggy S.

    Peggy S.

    Support Master/Leader. Workaholic. Walking Dead Aficionado.

    United States - Last active: 1 day ago - Tests: 6

    www.linkedin.com/in/angiesmithsc/ I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any of my peers. I have the ability to quickly assess whether an issue is urgent and requires immediate escalation or if further troubleshooting will provide an easy solution. I have nearly a decade of experience offering unmatched support for companies, from small start-ups to fortune 500 businesses. I have used tools such as salesforce, livechat, zendesk, gotomeeting, and google hangouts to provide support. I am hard working, motivated, honest, dependable, creative, precise, detail oriented and above all else committed to customer satisfaction. I don't cut corners, I don't give the run around, I am in it to get results and make customers happy.

    $31.74 /hr
    957 hours
    4.98
  6. Don Taylor

    Don Taylor

    Analyst, Manager, Technical Writer

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 3

    In my 30+ year career I've picked up a wide variety of technical skills and professional experience areas. I've been successful in management and individual contributor roles. I want to help you succeed with your project goals! Here's a quick list of skills and technologies where I have at least some, and in many cases, quite a lot, of experience: Apple Xcode, Authorize.net, Back office processes, B2C e-commerce, Basecamp, Budget management, Business analysis, Business metrics, Business rules & logic, Certified Scrum Master, Change management, Client engagement, Codesion, Communication: interpersonal, written, verbal, ConstantContact, COPPA compliance, CRM, Creative problem solving, Customer satisfaction, Customer liaison & support, Data flow design, Design spec preparation, Design standards, DropBox, 8x8 phone system setup/admin, Feature rollout, GIS tools: ArcGIS, Google Maps, Google Apps, Google Docs/Drive, Graphical editors, HTML, Interviewing, IT liaison, JavaScript, Knowledge management, MailChimp, MS Access, Excel, PowerPoint, Project, SharePoint, Visio, Word, Negotiation & issue resolution, Operations monitoring, Apple Mac desktop, PCI compliance, Policy definition, Process/protocol definition, Process improvement, Program execution, Project management – traditional & agile, Quality assurance & testing, R&D, RapidMiner (novice), Requirements gathering, Requirements analysis, Resource allocation, Salesforce setup/administration, Scrum product owner, SDLC, Service delivery, SmartBear AlertSite, Stakeholder voice, Statistical analysis, Strategic planning, SugarCRM, Team member & leader, Training, UNIX shell & C, Usability/UI design, Use case depiction, User stories, User acceptance test, Vimeo, Web app dev mgmt, WordPress, Workflow analysis, Zapier integrations, Zendesk setup/administration.

    $55.56 /hr
    569 hours
    5.00
  7. Angela L.

    Angela L.

    Top Notch Customer Service and Administrative Support

    United States - Last active: 1 day ago - Tests: 11 - Portfolio: 1

    I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

    $16.67 /hr
    3,260 hours
    4.99
  8. Ilya Pavlov

    Ilya Pavlov Agency Contractor

    Web design / WordPress development

    Ukraine - Last active: 14 days ago - Tests: 12 - Portfolio: 32

    I am a company founder, project manager, web designer, WordPress developer. Me and my team mates are open for propositions of any interesting web design and WordPress project. With 5 years experience in web development and with great team in same office, we are able to make quality product in result. Looking forward to new clients and propositions of cooperations!

    Groups: Bluehost Developers and Designers

    Associated with: Fruitful Code

    $27.78 /hr
    2,289 hours
    4.91
  9. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 1 day ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

    Groups: oTranslators

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,096 hours
    5.00
  10. Michael C.

    Michael C. Agency Contractor

    Expert PHP Developer

    United States - Last active: 1 day ago - Tests: 3

    I am a fast learner and pay close attention to details. I have extensive experience with programming and server maintenance. I have worked alongside teams and independently. Also, I have programmed custom software over the phone for businesses. I have had the privilege of working with an amazing company and providing administrative customer support.

    Associated with: oDesk Payroll

    $16.67 /hr
    2,297 hours
    5.00