Zendesk Developers & Programmers

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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 51 Zendesk projects are completed every quarter on Upwork.

51

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.76.

4.76
Last updated: July 1, 2015
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  1. Patricia C

    Patricia C

    Amazing Zendesk Customer Service Specialist

    Dominican Republic - Last active: 1 day ago - Tests: 13 - Portfolio: 9

    I have more than 5 years of experience in areas such as customer service, data entry, web researching and email handling. For two years have been working as a freelancer Virtual Assistant and translator. I am thorough, a very fast learner, determined to produce quality work and most of all an asset in whichever section I am placed. I'm also proficient with the Microsoft Office Package, Wordpress, PrestaShop, ZenDesk, ShipStation, Photoshop CS6, Illustrator CS6, iTunnes, aWeber, Google Calendar, Google Docs, SnapIt, Camtasia and other programs/Apps. Detailed-oriented worker, put myself 100% in every work that I do, believing that a flawless job will speak of me as a contractor. Deadlines are sacred for me.

    $5.06 /hr
    3,611 hours
    4.99
  2. Kristy Foster

    Kristy Foster

    Top Rated Customer Service Specialist with Zendesk

    United States - Last active: 1 day ago - Tests: 5

    I have several years of customer service and support experience (including online, over the phone and in person). I have been using the Zendesk platform for the past 2 years as well as Ultra Cart, Authorize.net, FSI, as well as specific tools and platforms configured by and for the Uber app. Using these tools I was able to provide fare estimates, adjust fares for both riders and drivers, administer driver payments, charge riders cleaning fees as well as other fees pertaining to their ride, cancel and adjust orders, sent replacement shipments, update customer information, and track shipments. I have vast experience with both Microsoft applications as well as OS for Mac. I am proficient with google drive, including calendar, and gmail. I have both a PC and a Macbook so I have whatever application is needed to get the job done. I have a friendly, energetic, and professional demeanor and I always get the job done with a smile. I have the ability to multi task and handle multiple responsibilities. I am a quick learner and always eager to find the most efficient and effective system to provide top notch customer service.

    $16.67 /hr
    2,180 hours
    4.98
  3. Natalia T.

    Natalia T.

    Executive Assistant, Customer Service, Zendesk, Salesforce, Data Entry

    United States - Last active: 3 months ago - Tests: 20 - Portfolio: 1

    Bringing 6+ years of Office Administration, Business, Medical and Sales experience as follows: •General administrative and clerical support •Customer service/Client relation •Financial Accounting/ Payable and Receivable •Project & Data Management •Account Management •HR Management Skills: Proficiency in MsOffice; AutoCAD, Zendesk, SalesForce, Quickbooks, GoogleDocs, Bill.com, Dropbox, ConstantContact, Wordpress, Languages: English (Fluent), Polish (Fluent), German (Advanced)

    $16.67 /hr
    1,019 hours
    5.00
  4. Joanne marie P.

    Joanne marie P.

    Live Chat/Zendesk Customer Service Specialist

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    I have been in the customer service industry for 6 years now. I have worked as an article write in a small scale call center, then a month after, I worked as customer service representative in one of the pioneering BPO companies here in the Philippines. During my stay in this company, I have been an assistant team leader and do admin tasks as assigned by my superior; I have also experienced using the CosmoUniverse for taking calls- inbound/outbound. After 2 years in the Call center industry, I decided to work from home. Since 2011, I have been working using Zendesk. I have also worked as an appointment setter, researcher, and just recently, a livechat support specialist. I do have experiences in using Microsoft word, and Google drive. I am hard-working and pays attention to detail. Furthermore, I always ensure that I deliver as I promised.

    $4.22 /hr
    5,767 hours
    5.00
  5. Hanna Danice Rafols

    Hanna Danice Rafols

    Live Chat & Zendesk Customer Service Specialist

    Philippines - Last active: 1 day ago - Tests: 3

    Over the last 5 years, I had experienced providing the best customer service through taking inbound calls, answering Emails and Live Chat. I have knowledge working on a specific platform like Zendesk, Livechatinc, Zopim, Helpscout, Zoho, CRM, Magento, Shopify and Channel Advisor. I am very keen into details and even small things, always make sure that work is accurate and perfect. I can do multitasking, fast learner and willing to be trained. I can only speak English in which I can rate myself 8 out of 10 in oral and 8 out of 10 in writing.

    $5.56 /hr
    4,961 hours
    4.67
  6. Mary Mae Gonzalez

    Mary Mae Gonzalez

    Customer Service, Zendesk, Email Support, Virtual Assistant, Mailchimp

    Philippines - Last active: 2 days ago - Tests: 2 - Portfolio: 3

    I am well experienced and can deliver great results for clients! Previously handled zendesk and mailchimp customer support and i am certain to be one of the top employee here in oDesk. With over 5 years of experience in customer support handling directory assistance and sprint customer support, I am dedicated, honest and can assure clients professionalism. Below is my Internet speed, , http://www.speedtest.net/my-result/3513786226

    $9.00 /hr
    1,690 hours
    4.65
  7. Joselito D.

    Joselito D.

    Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Philippines - Last active: 1 day ago - Tests: 5

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.

    $8.00 /hr
    5,342 hours
    4.93
  8. Louise Nulud

    Louise Nulud Agency Contractor

    Zendesk Support/Customer Service Supervisor/ ecommerce Project Manager

    Philippines - Last active: 6 days ago - Tests: 14

    I have been in the Customer Service Business for more than 10 years – with extensive experience from different US, Australian and UK -based companies providing customer care and technical support. In my 8 years of working in 3 successful BPO's in the Philippines, I worked my way from being an agent to becoming a supervisor handling successful, performing teams handling telecom activations, customer service for both voice and correspondence department, collections team for one of the biggest credit card provider in the US. I led 25 staff members at most.After leaving the BPO industry, I entered the Online Freelance Career and acquired sufficient opportunity to become seasoned in the craft. I am fortunate to have the chance to enjoy work at the comfort of my own home. It gives me the time and the opportunity to enjoy life. It is very important for someone who works at home to be really responsible and self-reliant. You need to find ways to continuously learn and make sure you deliver because of the nature of the online jobs available. This is why I make sure I continue to develop my skills so I can perform well and become dependable. Now I continue to leverage my extensive virtual experience in assisting businesses and individuals achieve their goals by means of delivering set projects and activities.I am not afraid to take up new challenges and learn to broaden my horizon. I always believe that learning is a continuous process. I regularly educate myself with the new trends about virtual assistance. I am keen in learning new software and processes to ensure I deliver quality support to my clients.

    Associated with: Cyberhub Outsourcing Agency

    $4.00 /hr
    823 hours
    4.92
  9. Adnan aziz A.

    Adnan aziz A.

    Zendesk Customer Service Specialist

    Bangladesh - Last active: 1 day ago - Tests: 10 - Portfolio: 7

    #*#*# One of the Top 10% Successful Freelancers of oDesk *#*#*# With over 6 years combined experience in each field, I have the basic skills to hit the ground running from day one, along with the ability to provide valuable insight and contributions along the way. I have worked in both on site and virtual call center environments. I specialize in customer service, order processing, claims management, office administration and project/client management. I have worked to support clients by phone, email, and chat. I am proficient in Zendesk, Salesforce, Microsoft Office to name a few. I know the value of relationship, that's why I am, - Able to work under stress and with flexible specifications. - Able to learn in short time. - Satisfaction of the client is my main direction. - Excellent analytical and problem solving skills. - Demonstrated ability to understand and master new technologies quickly. - To work in a professional environment where I can make a significant contribution towards the goals of my organization through my hard work and technical skills. - Experience of working with leading and motivating development teams. - Experienced in the creation and management of Web and desktop applications. An effective communicator with strong leadership, analytical and logical abilities. Now-a-days, I am trying to enrich myself by mastering joomla! . I am just a dedicated person who likes to do his job done in due time. Accuracy, professionalism, efficiency and punctuality is the best part of me. I go the extra mile for each of my clients, and look forward to doing the same for you. Thanks.

    $13.33 /hr
    1,244 hours
    5.00
  10. Peggy S.

    Peggy S.

    Support Master/Leader. Workaholic. Walking Dead Aficionado.

    United States - Last active: 1 month ago - Tests: 6

    www.linkedin.com/in/angiesmithsc/ I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any of my peers. I have the ability to quickly assess whether an issue is urgent and requires immediate escalation or if further troubleshooting will provide an easy solution. I have nearly a decade of experience offering unmatched support for companies, from small start-ups to fortune 500 businesses. I have used tools such as salesforce, livechat, zendesk, gotomeeting, and google hangouts to provide support. I am hard working, motivated, honest, dependable, creative, precise, detail oriented and above all else committed to customer satisfaction. I don't cut corners, I don't give the run around, I am in it to get results and make customers happy.

    $31.74 /hr
    957 hours
    4.98