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Last updated: October 1, 2015
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Bogdan daniel S.

Bogdan daniel S.

VCP, MCSA, Exchange, Vmware, HyperV, Servers Expert Admin

Romania - Tests: 8 - Portfolio: 1

10+ years experience in Information Technology (IT) Major areas of expertise: VMware and Microsoft virtualization technologies. Designing and implementing fault-tolerant virtualization clusters SAN and NAS systems (iSCSI, FC) Windows 2003 / 2008 / 2012 Server * Active Directory * Microsoft ISA Server and TMG * Clustering * MS Windows XP/Vista/7/8 desktop/workstation operating systems * Centralized anitivirus systems WSUS * TCP/IP, Switching and Routing * Firewalls IBM, HP, Dell Servers * DNS, DHCP, Wins * Print Server * File Server * Network and Servers documentation * LAN hardware/software administration, design, installation and configuration * Print Server * LAMP Administration * Linux services : squid, postfix, dovecot, firewall, ldap, mysql, nagios, dhcp, bind etc Certifications: MCP - Microsoft Certified Professional MCSA - Microsoft Certified Systems Administrator VCP - Vmware Certified Professional VCP-510 * VCA-DCV - Vmware Certified Associate Data Center Virtualization.

Groups: Microsoft Certified Professionals

100% Job Success
$22.22 /hr
2,670 hours

Cesar Melendez

Cesar Melendez

Technical Resolution Expert & Process Lead

El Salvador - Tests: 9 - Portfolio: 4

My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

$11.11 /hr
1,108 hours

Andrew Riggins

Andrew Riggins Agency Contractor

Ex-Bigcommerce Tech Support Expert

United States - Tests: 1

Hello! I am a Bigcommerce expert. I am an ex-ninja who worked in Tech Support for over a year. I have helped launch hundreds of stores and assisted in troubleshooting thousands. Whether it's bulk import of products, template customization, or image editing, I can assist with the skill and time-sensitivity needed for all types of stores, from the budding entrepreneur to a large scale operation.

Associated with: VisionTech

$33.33 /hr
0 hours

Ahmed Hammad

Ahmed Hammad

Computer Engineer with MBA

Palestinian Territories - Tests: 2

I am a developer, web designer and computer programmer offering over 10 years of experience on both client and server sides. I have advanced skills in Computer Hardware and Networks( Windows Server, ISA Server, Mikrotik), MySQL, Wordpress, Joomla, and CSS to name a few. I have completed a Bachelor of Computer Engineering Degree and completed a Master Degree in Business Administration. Please do not hesitate to contact me to discuss your project in detail and determine how my skills will positively contribute to your team remarkably.

$3.50 /hr
0 hours

Md Ashiqur Rahman

Md Ashiqur Rahman

Consultant, Administrator, Virtual Assistant, Web Research, Data Entry

Bangladesh - Tests: 14 - Portfolio: 4

Administration, Virtual Assistant, Web Research & Data Entry Specialist where I have executed and managed countless copy and paste, data entry services and administrative assistant for various National & Multi National Banks and Government Offices over the past 10 years. Therefore, my main objective is to assist companies, to gain experience on oDesk, as well as to enhance my skills in Administration, Virtual Assistant, Web Research and Data Entry. I adapt to any environment easily, follow instructions carefully and you will not be disappointed in hiring me for the job.

78% Job Success
$4.00 /hr
220 hours

Syed Raza

Syed Raza Agency Contractor

PhD-writer, content management strategist with techno-legal background

Pakistan - Tests: 30 - Portfolio: 9

As a professional writer, content management strategist, attorney, avid researcher with a PhD in management sciences along with MBA from USA, and numerous Microsoft certifications, I have the required expertise to add value to your project. During my PhD tenure, I have worked extensively with Statistical Modeling and specialize in Structural Equation Modeling. My published paper incorporates second generation statistical modeling techniques. Please see: And My current expertise entails creating and managing e-learning courses in SharePoint 2013, Word 2013, Excel 2013, Nintex Workflows and Forms, and host of other sales courses. I also have expertise in Camtasia Studio for creation of such courses as well as Litmos and other learning management systems. I am able to work under deadlines and can also provide complete turn-key solutions. Please see e-learning video samples: Web Sites samples: In addition to providing content management and marketing strategy at LinkedIn, Facebook, Stumble upon, Digg, Reddit, Pinterest, Instagram, Blogger,, Google+ etc., I actively maintain ClayDesk e-Discovery Blog at by posting several articles during a given week. I also write LinkedIn and Cloud Tweaks regularly. Please see: a. b. c.

Associated with: ClayDesk | e-Discovery & cloud computing, ClayDesk | e-Discovery & cloud computing

76% Job Success
$40.00 /hr
410 hours

Cedric Obinna

Cedric Obinna

Writer, Editor, Translator, ICT & Management Consultant

Nigeria - Tests: 1 - Portfolio: 1

I have a vast skill set which includes I.C.T. (Networking, Software development, Systems integration, etc.), Management, Solving puzzles, Writing and Editing among others. I pay attention to detail and have a can-do spirit. I always meet a deadline and love challenges. I have a B.Sc. in Computer Science with Mathematics and an MBA and I enjoy proof-reading a lot, always spotting errors in write-ups that have them.

$25.00 /hr
0 hours

Anton Topalov

Anton Topalov

IT maintenance | VA | Accounting | Data Entry | Customer Support

Bulgaria - Tests: 1

My name is Anton Topalov, I am from Bulgaria (Eastern Europe) I speak English fluently, I have a Master Degree in Finance. and extensive work experience in the following areas: - IT maintenance and support (solving software issues and malware removal) - CMS management (WP and Joomla) - Accounting - Customer Support - Internet Research - Web Scraping - Data Entry Software/ Applications: MS Office proficient. Google proficient. Wordpress, Joomla, Ticketing systems, Mantis, Zendesk... HTML Cascading Style Sheets (CSS), HTTP/S, FTP, OFTP, AS2, X400. I am a young and motivated individual, with an exquisite attention to detail and willingness to always deliver the best quality.

$8.89 /hr
229 hours

Sara C.

Sara C.

Help Desk Analyst

United States - Tests: 5

Earning my Bachelor of Science in Telecommunications Management from DeVry University gave me the foundation for my career in the information technology field. I graduated with honors achieving a 4.0 average GPA in my major field of study, with a cumulative GPA of 3.8. I also achieved Dean’s List status for eight consecutive semesters. My years of technical support in customer service type environments have allowed me to develop excellent troubleshooting and communication skills. I have experience with troubleshooting various technical issues via telephone, instant message chat, remote PC software and VPN environments. Customer satisfaction and issue resolution are always high priorities for my personal goals and achievements as a technical support representative. My skills are not limited to the software and applications of technology as I have experience with hardware and firmware testing, implementation and replacement. My experience with completing various technology projects crafted my exceptional team-oriented values.

$8.33 /hr
0 hours