Creative Customer Service Writer
Last active: 1 month ago
I am a doctoral candidate looking to expand my horizons through various projects here on oDesk. Here are some of the items that I have done during my educational and employment experience:
My dissertation is on leadership and team development. I have been working on this subject since 2007. I primarily work with MLA and APA citation styles. I have supervised teams of ten and teams of 90.
I currently supervise event services from start to finish - event planning, ordering, event staffing, setup and tear down. I know what It means to be on-call and to provide excellent customer service.
I have over fifteen years of experience coordinating projects, writing training manuals, data entry, presentation design and leadership development. I have kept all projects on time, under budget and over-delivered.
On a side note: I am hard of hearing. It is difficult for me to communicate over the phone or via voice-over-internet calls such as Skype. I am available for video instant messaging options over Skype or other chat system. I focus my energies on data entry, instant messaging, chat rooms or online technical/chat support