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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

Last updated: May 1, 2015
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  1. Jacqueline Venable

    Jacqueline Venable

    Professional marketer, writer and editor who is dedicated to quality.

    United States - Last active: 25 days ago

    I love what I do and I believe you are only as successful as the knowledge you share. I have more than 20 years of expertise in marketing professional services, and bring an organized and strategic approach to every job. I led the marketing and proposal efforts of three national firms with responsibilities that included; proposal writing and editing, brand management, marketing strategy, advertising and collateral development, research, direct marketing, photography and general marketing services, as well as managing a team of 6 coordinators responsible for producing over 250 technical proposals in one year. I am experienced in crafting project pursuit plans designed to capture multiple levels of business development, building improved decision matrices, and conducting client research and competitor analysis and hold a Foundation level APMP certification. WRITING AND EDITING - Technical and conversational writing skills that captures, thought proof statements, the value a firm provides to the client. MARKETING PLANS, BROCHURES AND BRAND MANAGEMENT - Design and/or redesign collateral materials including brochures, presentations, stationary & business cards, procedure manuals, websites, and more. CRM DATABASE MANAGEMENT - Capturing the relationships of projects to clients and employees is essential to building a business. I take your existing information and create the essential links/relationships and then train your employees how and why to use a CRM system. Report design is also available. PROPOSAL WRITING AND PLANNING- From kick-off through print production I work with your staff to develop schedules, compliance matrices, storyboards and quality review processes to identify gaps and provide guidance on course correction at milestones throughout the proposal process. SELECTED ACCOMPLISHMENTS - Development of a firm-wide Project Pursuit Plan designed to capture multiple levels of business development activities, improved go/no go decision matrix, client research, competitor analysis. - Updated proposal response process from Go/No Go through close-out: redefining scheduling, CRM and filing structures, and value-based messaging. - Implemented internal quality review process reducing errors seen by our "internal" clients by 90%. - Developed and maintained intricate proposal response process including setup and editing of text library. - Established and rolled out a new proposal process improving accountability and quality measures. - Rewriting of all boiler plate text to support value added messaging. - Oversight of all RFQ/P/Interview team kick-off meetings and pre-interview coaching. - Increased success of sales pursuits through the development of creative collateral communication and team collaboration. - Led the development of brand standards and a company-wide strategy resulting in improved brand consistency and awareness. - PR strategy development involving internal and external clients resulting in a 15-20% increase in media hits.

    $45.00 /hr
    30 hours
  2. Gianvittorio Mascia

    Gianvittorio Mascia

    Analyst programmer

    Italy - Last active: 4 months ago - Tests: 3

    Expert in Java & Android Programming, VBA/Visual Basic 6.0 Employed in a telecommunications company, in customer care, in developing processes and managing the budget and allocations. Interested in developing applications in mobile software, iOS , Android and Windows Phone , and the development of home automation solutions.

    $33.33 /hr
    0 hours
  3. Shaker Otaiby

    Shaker Otaiby

    Experienced C#.NET Web Developer and designer (HTML and CSS)

    Jordan - Last active: 15 days ago

    I am a 6 years Experienced Web developer and CRM analyst with above average analytic skills, mainly targeted Telecommunications fields, with responsibility over the CRM and POS system at a major international Telecom Company "Zain". My main power points are: 1- .NET Web development (C#, VB) Frameworks (2.0,3.5,4.5). 2- .NET Desktop application (C#, VB) Frameworks (2.0,3.5,4.5). 3- HTML, HTML5 and CSS. 4- Web services. 5- Sharepoint 2013, Administration and Development.

    $35.00 /hr
    0 hours
  4. David Seisun

    David Seisun

    Information Systems Consultant

    Malta - Last active: 2 months ago - Tests: 2

    Managing Director of my own company offering Information Systems Consultancy to Small to Medium enterprises. I support client all the way from analysis or the problem at hand, design of an information system mostly looking into cloud solutions and implementation all the way to training of staff and support. I have over 5 year of entrepreneurial skills mainly in the Information Systems and Logistics Industries

    $40.00 /hr
    0 hours
  5. Rebecca Brandt

    Rebecca Brandt

    Administrative Coordinator & Project Manager

    United States - Last active: 3 days ago - Tests: 2 - Portfolio: 1

    I'm a highly organized and efficient administrative coordinator and project manager, with experience in shaping business process. Standout accomplishments in database implementation, client and vendor relations, and business development. Creative and inspired with a strong desire and eagerness to develop new ideas and solve problems. Lifelong passion for technology and new media. Exceptional leader, personable, highly motivated, and meticulously detail-oriented. I am also a Brooklyn-based composer and classically-trained pianist. I write music for a variety of film, multimedia, and solo projects. My music blends classical, contemporary, and modern electronic sounds. Responsible for all marketing, promotions, and management of digital and physical sales.

    $15.00 /hr
    0 hours
  6. Megan H.

    Megan H.

    Marketing Professional

    United States - Last active: 06/09/2013 - Tests: 1

    I am an efficient, detail-oriented and organized marketing professional. I've managed many ongoing marketing programs including print ads, online ads, radio ads, online sweepstakes, and social media campaigns. I'm also able to do a number of other marketing related tasks such as create social media assets, email campaigns, design WordPress websites, or help you set up a CRM database, plus much more. I really enjoy working with small businesses and helping them achieve marketing goals at an affordable rate.

    $22.22 /hr
    17 hours
  7. Anthony George

    Anthony George

    Digital Marketing Specialist: E-Commerce, Content & Media

    United Kingdom - Last active: 11/03/2014

    Passionate about driving innovative digital solutions from planning through to activation; building brands, delivering core creative messages and exceeding conversion and engagement goals. Dedicated digital marketing specialist with 7 years experience (client and agency side) developing and implementing multi-channel and integrated campaigns, pan-sector including travel, music, fashion, film, tech, publishing, luxury and FMCG. Specialties: partnership marketing, business development, acquisition, e-commerce, media planning and buying, social media, content, CRM, creative development and branding, project management, email marketing, advertising, digital marketing strategy, agency management, marketing planning.

    $50.00 /hr
    0 hours
  8. Genyne Vinson

    Genyne Vinson

    Diverse, accomplished business professional

    United States - Last active: 10/08/2014 - Tests: 1

    Professional, smart, resourceful, reliable and diverse accomplished professional with 20 years of administrative, marketing communications, project coordination and management experience looking to take on challenging, rewarding work experience with the right company. Skill sets include operations support, strategic planning, research, and integrated marketing for start-ups, business to business and business to consumer companies. An innovative and forward-thinking leader independently or in a team environment with a targeted focus on achieving continuous improved business performance, for increased visibility and growth. Proficient in: • Microsoft Word, Excel, PowerPoint, Outlook • Microsoft Windows 9x, NT, 2000 Professional, XP operating systems • Lotus Notes software applications Familiar with: • CRM database applications • Social Media management

    $35.00 /hr
    0 hours
  9. Elisa P.

    Elisa P.

    Expert Business Development Consultant Sales

    United States - Last active: 4 months ago

    With over 15 years of sales leadership experience, including National Sales, Director and VP level positions with an extensive international hospitality background and current services, consumer, industrial and spa product sales achievements. I have achieved highly successful year-over-year sales results. My national and global background includes on-site management in Europe, remote North America, and multiple other areas nationally; as well as fluency in French and a keen awareness of cultural protocols/practices. Through confident, results-focused integrity, I have met and exceeded sales goals for such high-profile brands, along with food technology companies based in Chicago and Silicon Valley. My responsibilities have included leading cross-functional teams, managing budgets of over $13 million, and overseeing large/high-profile account bases. I have taken on small business ventures, marketing, social media, crm set-up and building client bases. I love to be personable and work with businesses small to start-up to large. What sets me apart from others is my engaging personality, confident communication, and ability to make things happen. I love learning new directions and gaining perspective on all levels from customer to channels to products to defining marketing. Whether it be through my personal motivation or establishing trust with clients, I generate results because I know how to work effectively from all types of backgrounds and situations. I am certain my knowledge, skill sets, and dedication to company goals will transfer effectively in each new environment. In my past, I offered strong skills in the following areas: 1 Achieving double-digit sales increases, exceptionally high client satisfaction, and market share gains on a consistent basis. 2 Establishing and maintaining market prominence for hospitality properties, including 5 Star Diamond Resorts, 2 restaurant technology delivery solutions and all inside sales product sales;. 3 Building and maintaining exceptional levels of mutual respect/trust with employees and clients. 4 Fostering lucrative partnerships ‘My destination is no longer a place, but a new way of seeing.’ - Marcel Proust.

    $40.00 /hr
    0 hours
  10. Keith B.

    Keith B.

    LAMP Developer / Data Architect / Programmer

    United States - Last active: 10/05/2014 - Tests: 3

    I'm a problem solver by nature with more than 15 years experience in leveraging open source tools to develop innovative solutions to common business challenges. By embracing open source solutions, I've been able to help companies reduce their total cost of ownership while improving their return on investment. I have developed data-driven sites utilizing Linux, Apache, MySQL and PHP. Experience with HTML5, CSS3 and JavaScript applying the principles of responsive design to allow emails and landing pages to render consistently regardless of the device viewed on. I also have experience with Python, Perl and Postgres using ETL skills to transform data into information. Familiar with CMS systems such as Drupal and WordPress as well.

    $45.00 /hr
    0 hours