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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Jacqueline Venable

    Jacqueline Venable

    Professional marketer, writer and editor who is dedicated to quality.

    United States - Last active: 29 days ago - Portfolio: 3

    I love what I do and I believe you are only as successful as the knowledge you share. I have more than 20 years of expertise in marketing professional services, and bring an organized and strategic approach to every job. I led the marketing and proposal efforts of three national firms with responsibilities that included; proposal writing and editing, brand management, marketing strategy, advertising and collateral development, research, direct marketing, photography and general marketing services, as well as managing a team of 6 coordinators responsible for producing over 250 technical proposals in one year. I am experienced in crafting project pursuit plans designed to capture multiple levels of business development, building improved decision matrices, and conducting client research and competitor analysis and hold a Foundation level APMP certification. WRITING AND EDITING - Technical and conversational writing skills that captures, thought proof statements, the value a firm provides to the client. MARKETING PLANS, BROCHURES AND BRAND MANAGEMENT - Design and/or redesign collateral materials including brochures, presentations, stationary & business cards, procedure manuals, websites, and more. CRM DATABASE MANAGEMENT - Capturing the relationships of projects to clients and employees is essential to building a business. I take your existing information and create the essential links/relationships and then train your employees how and why to use a CRM system. Report design is also available. PROPOSAL WRITING AND PLANNING- From kick-off through print production I work with your staff to develop schedules, compliance matrices, storyboards and quality review processes to identify gaps and provide guidance on course correction at milestones throughout the proposal process. SELECTED ACCOMPLISHMENTS - Development of a firm-wide Project Pursuit Plan designed to capture multiple levels of business development activities, improved go/no go decision matrix, client research, competitor analysis. - Updated proposal response process from Go/No Go through close-out: redefining scheduling, CRM and filing structures, and value-based messaging. - Implemented internal quality review process reducing errors seen by our "internal" clients by 90%. - Developed and maintained intricate proposal response process including setup and editing of text library. - Established and rolled out a new proposal process improving accountability and quality measures. - Rewriting of all boiler plate text to support value added messaging. - Oversight of all RFQ/P/Interview team kick-off meetings and pre-interview coaching. - Increased success of sales pursuits through the development of creative collateral communication and team collaboration. - Led the development of brand standards and a company-wide strategy resulting in improved brand consistency and awareness. - PR strategy development involving internal and external clients resulting in a 15-20% increase in media hits.

    $45.00 /hr
    30 hours
    0.00
  2. Megan H.

    Megan H.

    Marketing Professional

    United States - Last active: 06/09/2013 - Tests: 1

    I am an efficient, detail-oriented and organized marketing professional. I've managed many ongoing marketing programs including print ads, online ads, radio ads, online sweepstakes, and social media campaigns. I'm also able to do a number of other marketing related tasks such as create social media assets, email campaigns, design WordPress websites, or help you set up a CRM database, plus much more. I really enjoy working with small businesses and helping them achieve marketing goals at an affordable rate.

    $22.22 /hr
    17 hours
    0.00
  3. Earl F.

    Earl F.

    Marketing Specialist

    Canada - Last active: 03/08/2013 - Tests: 1 - Portfolio: 1

    I am a master of creating effective and entertaining presentations. You'll never get Death by powerpoint from me. Engage me if you're interested in having an excellent powerpoint or keynote presentation created to really wow your audience. I'm also a specialist in creating sales funnels. If your business is looking to find other ways to earn income from the same amount of work you're already doing, give me a shout. -=- Earl Flormata is a marketing swiss army knife. Capable of everything from managerial status to running the entire marketing gauntlet himself, Earl can move mountains in any marketing role. Everything from content marketing, authority site building, presentation design and creation, script writing, video creation, marketing and process automation, voiceover work or pitching from a stage to deliver your message - he’s a one man Marketing army. With more than 15 years of sales, marketing and technical experience to bring to the table, the ROI Earl brings is multifaceted. While freelancing, Earl oversees the corporate marketing direction and strategy for multiple companies, including sales, support, consulting, marketing, as well as JV alliances and channel sales. He focuses on strategy, leadership, innovation, creativity, technology and customers. Earl has sold over 50MM worth of products both online and off. Everything ranging from physical to digital and from many arenas such as Finance and Software. A programmer since the age of 5, he’s always had an interest in technology and has done high end support contract work for such agencies as NASA and the Pentagon. An educator and public speaker, Earl is a strong evangelist for anything that manages to hold and capture his attention.

    $33.33 /hr
    0 hours
    0.00
  4. Pattric R.

    Pattric R.

    Expert iPhone,IOS,PHP,Wordpress,Joomla Coder

    Hong Kong - Last active: 05/01/2012 - Tests: 1

    I have more than 10 years experience at PHP,HTML,CSS. I have been developed more than 150 joomla,wordpress,magento,custom CMS,MVC site. I am working as a iPhone/iPad app developer for last 3 years. I've worked with MapKit,StoreKit,GameCenter,Twitter and many more iOS API and frame-works. I've worked as senior iOS developer and technical team leader. I am seeking opportunities to build Apps from the ground for you or your business. Also I've worked with Android and Windows7 mobile platform.

    $111.11 /hr
    0 hours
    0.00
  5. Anas Khan

    Anas Khan Agency Contractor

    Php Developer

    India - Last active: 10/07/2013 - Tests: 2 - Portfolio: 4

    Over the last 5 years, I have developed a wide range of Websites/CRM/Portals using HMTL, DHTML,Open source CMS , E commerce solutions, PHP and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: Web Development, Web Design, WordPress plugin, WordPress Theme, E-Commerce,shopping cart,oscommerce,xcart customization,CS-cart customization,Membership plugins,Rental website, Auction Website, Database Website, WP Ecommerce, Corporate Website, Marketing Website, Programming Solution, PHP5

    Associated with: Centurysoft Pvt. Ltd.

    $8.00 /hr
    336 hours
    0.00
  6. Swati Katakwar

    Swati Katakwar Agency Contractor

    Business Analyst

    India - Last active: 02/28/2014 - Tests: 10 - Portfolio: 37

    Over the last 2 years, I have developed a wide range of Websites/CRM/Portals using HMTL, DHTML,Open source CMS , E commerce solutions, PHP and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: Web Development, Web Design, WordPress plugin, WordPress Theme, E-Commerce,shopping cart,oscommerce,xcart customization,CS-cart customization,Membership plugins,Rental website, Auction Website, Database Website, WP Ecommerce, Corporate Website, Marketing Website, Programming Solution, PHP5

    Associated with: Centurysoft Pvt. Ltd.

    $8.00 /hr
    78 hours
    0.00
  7. Arissa ina C.

    Arissa ina C.

    Expert Technical/Customer Chat and Email Support

    Philippines - Last active: 11 hours ago - Tests: 8 - Portfolio: 1

    I've been working as a technical support representative in one of the biggest BPO here in the Philippines for more than 5 years now. I specialize on Internet and Cable TV support. I also have background on handling customer service support and is more than familiar about handling customers' concern and of course, SALES. I am also familiar with MS Windows and MAC OS support. I am taking up Electronics Engineering and I am familiar with subjects related to network structure and electronics too. I am also proficient on speaking and writing in English. I also worked as a part-time English tutor to Korean and Japanese students for more than 6 months. I am a very versatile person and easy to work with. I have no issues getting along with people and handling stress. I am trainable and I am willing to learn new things.

    $5.56 /hr
    4,319 hours
    0.00
  8. Apu Ghose

    Apu Ghose

    Expert PHP Developer

    Bangladesh - Last active: 12/23/2014 - Tests: 3

    Hi, I have about 9 years of experience in the field of IT, especially in SEO, developing web based software, website, e-commerce site, auction site, Android and iPhone Apps. I have extensive knowledge in OOP and MVC framework such as codeigniter, Yii, etc. In addition, I am very good in wordpress, joomla, prestashop. I strongly feel that my 9 years of experience in PHP, AJAX, JavaScript, Jquery, CSS, HTML, DHTML, XHTML, MySql, Oracle, Objective-C, C, C++, C#, Java, VB, ASP, LISP, prolog, Assembly Language (MASM), WML, WMLScript, MATLAB would satisfy all the necessary qualities required by the clients. As I have handled many critical issues as a team leader, I think I am the best to lead in the critical areas of coding and help the software engineers in software development. Furthermore, my experience in dealing with local and foreign clients would help in maintaining liaison and performing coordination role with the vendors or other stakeholders closely. Some of my developed sites are: www.adforadollar.com, www.diversesystem.com, www.skinmedix.com, www.scorpionsport.com, www.greatleathers.com, www.noveltyline.com, www.officechairsplace.com, www.absolutefencinggear.com, www.eduardo-xavier.com, www.noblewarprize.com, www.cedgeonline.com.au, www.icsinesstimes.net, www.knucklesdojo.com, www.icebusinesstimes.net

    $8.89 /hr
    100 hours
    0.00
  9. Feroz Khan

    $10.00 /hr
    33 hours
    0.00
  10. Jay Chauhan

    Jay Chauhan

    Virtual Assistant

    India - Last active: 5 days ago - Tests: 7 - Portfolio: 1

    Hi, I am a Freelancer Virtual Assistant (VA), I have been working in this industry over 3 years. In this period of work I have worked on many projects - making travel hotel booking, scheduling appointments, Handling CRM, Quickbooks online, eBay product listing and handling, website maintenance (PHP, wordpress, asp,net), Photoshop, Google research etc. Look forward to take me on trial and then decide further. Regards, Jay

    $5.56 /hr
    123 hours
    0.00