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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 756 Customer support projects are completed every quarter on Upwork.

756

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.64.

4.64
Last updated: August 1, 2015
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  1. Edmar C.

    Bachelor of Science in Information Technology

    Philippines - Last active: 08/21/2014 - Tests: 4

    I believe that my strong technical experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include: • I strive for continued excellence • I provide exceptional contributions to customer service for all customers With a Bachelor of Science in Information Technology, I have a full understanding of the full life cycle of a software development project. I also have experience in learning and excelling at new technologies as needed.

    $7.78 /hr
    0 hours
    0.00
  2. Jennielyn Layco

    Jennielyn Layco

    Application

    Philippines - Last active: 12 days ago - Tests: 2

    I am enthusiastic, reliable and hardworking individual who has over 9 months experience of giving professional, efficient and quality service to a few call center companies. Skilled in communicating with clients over the phone or e-mail support. My forte's are customer service with support as I have experience with this field for a well known business process outsourcing company. I also have quick grasp on task that needs to be done and is very eager and serious with getting positive reviews. My goal is to provide excellent customer service. I believe that customer service representative is responsible for providing effective customer service and this is exactly what I intend to do.

    $3.50 /hr
    0 hours
    0.00
  3. Gerald Gawat

    Gerald Gawat

    Mr. Gerald G. Gawat

    Philippines - Last active: 1 day ago - Tests: 1

    I am individual with over 6 years of experience in the call center Industry. With that being said I have already developed good communication skills, Mastered being effective and efficient all the time in what I do and Multitask to be productive and provide good numbers to my Client and Employer. On my previous job in Sykes I was a Collections Specialist. We do outbound calls to customers with overdue in their account. We make sure to provide Customer Satisfaction in the process and make sure to end the call with a Solid Payment Arrangement. The job entails a Specialists to have Good and Firm tonality as to not offend and set the flow of the conversation. Good Rebuttals and Reversals is a good skill that I have acquired and that made me overcome strong rejections from Customers. We are set and trained to work in a setup where there are KPIs or Metrics to be followed. Proud to say that I am able to meet them and be well compensated with Bonuses for a job well done. I would be interested for offers for a part time job that I can relate my previous experience. I would be open for offers and be open for negotiations.

    $6.67 /hr
    437 hours
    0.00
  4. Pamela Ann Baluyo

    Pamela Ann Baluyo

    Co-Founder of VKW Phils. Inc.

    Philippines - Last active: 1 month ago - Tests: 5

    For the past fifteen years, my experience in administrative works like writing, executive assistance, data entry and most recently, technical support, has been extensive. With advanced knowledge in Office applications like Excel, Word and Access, I was able to create spreadsheets and tracking files for most of the companies I have worked for. I am well-rounded in the fields of data-entry, writing, administrative skills and technical support. I also attended seminars in cost estimating, multimedia, and office applications. I have also advanced knowledge in graphic design and is knowledgeable in Adobe Photoshop and Corel Draw. I am seeking opportunities for small and medium business companies to assist them in their administrative tasks, data entry or cost-estimating jobs.

    $10.00 /hr
    0 hours
    0.00
  5. Jonathan Albert Uy

    Jonathan Albert Uy

    FREELANCER

    Philippines - Last active: 5 months ago - Tests: 4 - Portfolio: 3

    I intend to do my best in any way I can and to be a responsible and efficient affiliate adhering to company's policies and standards. I've been working for almost 5 yrs now. Currently working in a BPO company current position is Recruitment Officer and Home Based Email Marketer. Also worked at a Lending and Investment Company. Also worked as a Graphic Designer. Handled phone calls for both inbound and outbound. Trained to handle interviews for applicants and interns. Encoder. Etc...

    $5.56 /hr
    1,149 hours
    0.00
  6. Allan George Capistrano

    Allan George Capistrano

    Web Designer/Developer, Virtual Assistant Ninja

    Philippines - Last active: 10/23/2014 - Tests: 8 - Portfolio: 1

    For more than 12 years now, I have been designing both print and web designs and have been involved with a lot of design projects for both personal and company-wise. I have gone from simple graphic designs to the more complicated concepts and ideas. My expertise is the use of Photoshop for bitmap images and CorelDRAW for my vector needs. Some of my other technically sound capabilities are: * Graphic Designs (Web and Print) * Web Designs (UI) * Web Application Development (PHP/MySQL, Ajax, JQuery) * Web Content * Virtual Assistant, Email Marketing, Administrative Tasks * Computer Programming (VB-Access, ActionScript) I have also worked as Customer Support for a site that I developed that caters to Australian clientele. Very much open and willing for an interview at your most convenient time.

    $6.67 /hr
    0 hours
    0.00
  7. Charlie Morrissey

    Charlie Morrissey

    Flexible & Adaptable I.T. Operative & Artist

    United Kingdom - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    Basics - Native & eloquent English speaker with ‘Queen’s English’ accent. - Trained by British Telecom in England for Customer Services & Directory Enquires. - Fast & accurate typing skills. - Administrative & Project Management experience. Technical - Strong I.T. technical support skills. - Trained by Dell EMEA in Slovakia for the Alienware Hardware support dept. - Currently contracted as a community manager and tech support for a renowned indie game company. (2 years ongoing). Creative - Strong Creative skills. - Strong Photoshop skills with an advanced Photoshop set up. - Graphics tablet user. - Experienced 3D Texture artist familiar with .dds format. Extras - Trained as an English teacher & able to speak International English. - Well versed with the International community both on and offline. - Able to understand and work with accents. - Owner of a strong character with willpower and the ability to work without supervision over long periods. - Hard core video gamer since a child. ------------------------------------------------------------------------------------------------------------ History Under 18 (Legally & parental approval) - Private Riding Stables - Groom at weekends and evenings - Fashion model - for Models South West - Racing stables – Jockey and Groom Age 18 – 20 - Croupier – Torquay Casino - Waitress & Bar staff - Torquay Age 20 – 30 - British Telecom – Customer service call centre operative - Private rental Agency – IT & admin support Age 30 – Present - Dell EMEA – Hardware support officer for the Alienware dept. - MGV Productions, Corporate video production - IT Operative, Accountant & admin. - Freelance 3D texture artist - Greenheart Games – Technical support & Community management

    $22.22 /hr
    1,640 hours
    0.00
  8. Richard Abalon

    Richard Abalon

    data-entry internet-research telephone-skills online-assistant virtual

    Italy - Last active: 2 days ago - Tests: 1 - Portfolio: 1

    5 years of telemarketing, customer service and order processing experience I got involved with outsourcing sector that have developed skills in sales and marketing, I have worked in English call centers answering international callers in the fields of telecommunications. My major concentration and responsibility is to create a wonderful working relationship with employer and be one of the most reliable employee to my client.I am a self-starter, self-motivating, professional individual who works as a team player.

    $5.56 /hr
    1,687 hours
    0.00