Operations Management Professional ~ Program Manager / Producer
Last active: 03/28/2014
Trusted deputy to CEO and executive leadership teams with over ten years of successful program management, operations, and business development experience. Excel at strategic problem solving and driving teams to excellence. Skilled at shaping the big picture and managing the individual elements that comprise it. Currently pursuing special projects and leadership roles in operations, product, and program management.
Experienced in diverse industries and markets, including software development, technology, creative, automotive, retail, and critical facility energy services, in companies ranging from early stage private startups to multi-national corporations.
Facilitate all aspects of business management, including operations, development, client services, IT, legal, human resources, facilities, vendor management, finance, marketing, and administration.
Realta Entertainment; Campbell, CA — 2012–Present
Report to the Executive Producer of BandFuse: Rock Legends, a music education rhythm game featuring real guitar for Xbox and Playstation.
Responsible for Realta’s 15 person software development team spanning three diverse disciplines: software engineering, music content creation, and quality assurance.
Accountable for all development team deliverables, product quality, and project timelines.
Maintain a culture of excellence, leading to multiple first-pass submission successes.
Create and drive internal processes to manage multiple simultaneous development efforts.
Responsible for foreign release development, title updates, and monthly new music downloadable content.
Special Projects Consultant
DataNet IT; Mountain View, CA — 2012-2012
Reported to the President; identified opportunities to establish scalable infrastructure to support new revenue in this 27 year old Silicon Valley IT hardware and services business.
Performed detailed cost/benefit evaluation and facilitated selection of new electronic HRIS, Payroll Processing, and 401(k) providers.
Executed competitive evaluation and selection of recruiting and applicant tracking software to facilitate strategic staffing growth opportunities.
Retooled marketing content and website to provide strategic positioning for growth in the technology staffing market.
V.P. of Business Development & Creative Director
GGMG Music Production; Studio City, CA — 2010-Present
Reported to CEO of start-up Billboard Top 40 music production company.
Designed and implemented structure, strategy, and business processes.
Facilitated business development, identified and managed Artist & Repertoire (development of artists and music catalog).
Negotiated complex contracts incorporating copyright royalty splits.
Developed artist relationships and directed collaborative partnerships.
Assistant Operations Manager
Ultralife Energy Services, Riverside, CA — 2008-2010
Reported to the General Manager of Energy Services.
Managed nationwide field service operational infrastructure consisting of over twenty-five specialized vehicles, fifty field service technicians, and twenty subcontractors.
Coordinated and facilitated operations of five regional field service managers.
Executed special projects for the GM and the COO that saved significant costs or increased revenue including a $500K strategic reduction in post acquisition accounts payable.
Developed nationwide subcontractor program to extend operational footprint.
Assisted in the $2.8M asset sale of privately held U.S. Energy Systems to publicly traded Ultralife Corporation (ULBI).
Key member of the post acquisition team successfully integrating a $10M privately held services company with a $200M public manufacturing organization over a nine month project execution schedule.
Business Development, Sales, and Customer Service — 1998-2009
Facilitated consultative and solutions oriented sales and customer service in diverse technical and multi-cultural environments at companies including Mortgage America Funding, Goudy Honda, and Paradise Audio Video.
Mentored new employees at the Apple Store and participated in extensive consultative training sessions. Instructed educational workshops and guided personal training technical instruction sessions.
California Polytechnic University, Pomona, Bachelor of Arts, 2005